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Account Manager, Technology
Kforce Inc, King of Prussia
At Kforce, our culture of flexibility empowered by trust, technology and opportunity allows you to design your best life. Find the best path to your success by joining our team-oriented, collaborative and high-performing King of Prussia team. By joining our team, you'll have the opportunity to work with diverse clients across a wide range of industries, from IT, to healthcare, to government services - growing your book of business and your career. We offer continuous training, education and mentorship tailored to help our associates reach their potential, adapt to changing markets and build their unique career path. We are well-poised to support and guide our associates with our strong leadership culture. Our King of Prussia leaders not only have over 45 years of combined tenure, but were also all promoted from within, and therefore are able to support our associates with unique industry and company knowledge, experience and insights. Our leadership tenure is a testament to our strong culture and our commitment to serve our clients, candidates and associates.  Our associates are thriving. Our success in supporting our people, especially through Kforce's transition to a hybrid environment, is reflected in our associate tenure, which ranges as high as 13 years. For two of the last three years, Kforce stock has been the number one performer in our peer group. We continue to increase internal promotions and our teams have been experiencing their most successful years yet. We offer you the tools, technology, flexibility and trust you need to thrive - come join us.   Summary: The Client Relationship Manager (Account Manager,Technology)plays a critical role in fueling Kforce's growth by connecting Great People together. The Client Relationship Manager (Account Manager, Technology)drives the growth of the Firm through identification and engagement of current and prospective clients, with an end goal of engaging Kforce as their staffing vendor of choice. This position demands an exceptional balance of drive and commitment, coupled with exemplary interpersonal skills, topped off with a win-win mindset. As a developed business partner, the Client Relationship Manager (Account Manager, Technology)possesses the uncanny ability to successfully manage multiple priorities in a high-paced and fast-changing work environment. The Client Relationship Manager (Account Manager, Technology)also serves as a role model to junior members of the team. Responsibilities: Source prospective clients through referrals, networking, social media, internet research, sales leads and direct contact. Schedule and conduct clients meetings to introduce new clients to the value of Kforce, with an end goal of engaging them to utilize our professional staffing services. Prepare and present professional services proposals. Collaborate with Kforce colleagues to facilitate the placement process, which may include presentation of candidates, interview scheduling, client preparation and debrief and salary negotiation. As the client advocate, guide clients thorough the staffing process, ensuring they have full clarity of expectations. Manage relationships throughout the assignment; expand Kforce presence within existing client accounts. Continuously expand the Kforce client base through ongoing new business development. Conduct all interactions with the utmost diplomacy and tact. Maintain confidentiality and treat others with conscientious respect. Connect with candidates, colleagues and clients on a regular basis to develop and maintain relationships, expand industry knowledge, and generate referrals and leads. Stay abreast of current staffing trends and recommend creative strategies to facilitate continued new business development. Requirements: BA/BS degree preferred. 5-8 years professional experience in a staffing, corporate, recruiting or professional sales environment Ability to develop customer relationship management, consultative and negotiation skills. Proven organizational skills with attention to detail and the ability to self-manage, prioritize initiatives and work well in a team environment with competing demands and tight deadlines. Excellent verbal and written communication skills with an emphasis on tact and diplomacy. Strong internet research skills. Proficiency in MS office, including Word and Excel. Ability to grasp cutting edge technologies. There will be collaborative coaching, teaching, and training that will require our employees to come into the office, for both sales and recruiters. Our sales positions will require client-facing interactions and team collaboration within the local market We offer a blended training model that will provide opportunities for self-serve, virtual and in-person training requirements. Live, in-person activities will include collaborative coaching, role playing, and facilitated training that will require our sales and recruiting associates to come into the local office. CERTIFICATES AND/OR LICENSES: None required. Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Area Manager
Ruppert Landscape, King of Prussia
Ruppert LandscapeRuppert Landscape provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ruppert Landscape complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Category: Landscape Maintenance Description: Description Area ManagerPosition Description:This position is responsible for the sale, renewal, and production of a portion of the branchs landscape management work, selling enhancement work on its contract maintenance jobs, and ensuring the satisfaction of its customers.In addition, this position must develop the supervisors and others under its management.Satisfactory performance at this level is indicated by a high renewal rate, an acceptable volume of enhancement sales, and low, negative turnover.Area managers must cooperate with fellow area managers in their branch to ensure that the branchs goals are met.They must also cooperate with others at the same level in the company to help meet the overall objective of the organization.RequirementsDemonstrated ability and two years of experience managing others on the production level, including recruiting, and hiring, performance evaluation, and training and development.Knowledge of all associated machinery and trucks involved in a landscape management branch.Demonstrated skill and ability in the area of sales and customer service.Must have at least two years of experience dealing directly with service customers.Ability to take site measurements and estimate maintenance jobs.Demonstrated skill and ability in managing the production of service work.At least two years of experience running more than one project at a time.Demonstrated ability and at least one year of experience selling enhancement-type work and doing contract maintenance takeoffs.Demonstrated ability to design small landscape projects.Experience with, and basic knowledge of, computer operation.Two or four-year horticultural or related degrees and two years of industry experience.Additional industry experience or industry certifications can substitute for a non-related degree, two-year degree, or no degree.Excellent written and oral communication skills, in English.Valid drivers license with a clean record over the last three years.Ability to pass a urine test for drivers.Good physical and mental condition with no disability defects.ResponsibilitiesCommunicate to all of your field managers the philosophies, policies, and procedures by which the company operates.Clearly communicate the branchs annual and long-term goals to those supervised, motivate them in an acceptable fashion to exceed our expectations and monitor progress towards these objectives through timely formal reviews and regular informal evaluations.Develop a clear understanding of your field managers strengths, weaknesses, and professional and personal goals.Based on this knowledge, take an active role in their development within the company in an effort to respond to personnel needs in and out of your branch.Maintain a constant recruiting effort to address personnel needs in the production area company-wide.Develop a clear understanding of the hourly and cost budgets for each of your jobs.Monitor by reviewing job costs regularly and acting as needed.Communicate job cost information to field managers on a regular basis to control hours and costs.Prepare seasonal job packages (mulching, annuals, etc.) for all assigned jobs.Review all facets of your assigned jobs with the appropriate field manager including, but not limited to, contract documents, margins aggression plans, and customer contacts.Monitor the quality of our service through bi-monthly job site visits (weekly if necessary).Evaluate site performance by completing one field report/inspection report per month for the last three quarters of the year.Ensure a renewal rate in excess of 90 percent through this monitoring and contact by addressing any customer concerns within 24 hours.Manage all sales activity related to the renewal of existing landscape management contracts.Schedule production activities of assigned crews weekly.Monitor the AM and PM routines of your crews.Help to maintain a branch facility that reflects our corporate image and provides a safe, comfortable environment for all employees and visitors.Help to maintain branch fleet and equipment that reflect our image and provide a safe operating environment for our employees.Prospect for leads and make sure they get included in the branchs prospecting system.What we provideCompetitive salaryMedical benefits with dental and visionFlexible Spending Account401(k) planFlexible work/life balanceFamily-oriented company cultureGeneral descriptionRuppert Landscape is a commercial Landscape Construction and management company, a family-owned and employee-owned business, headquartered in Montgomery County, MD, with operations in Pennsylvania, Maryland, Virginia, North Carolina, Georgia, Texas, Delaware, and Tennessee. Our mission is to provide opportunities for our people, take excellent care of our customers, and be good stewards of the environment and our community.Ruppert Landscape is an Equal Opportunity and E-Verify Location: King of Prussia, PA, United States PI238922159
Direct Hire Client Services Scheduler- up to $50k, KOP!
Beacon Hill Staffing Group, LLC, King of Prussia
Our client, a successful financial services firm, is seeking a Client Services Scheduler to join their team on a direct hire basis! The ideal candidate will possess exceptional interpersonal, active listening, and problem-solving skills, coupled with a passion for assisting others.About You:At least 1 year of experience in a customer-oriented role (experience in hospitality is encouraged!)Strong verbal and written communication skillsExcellent active listening and problem-solving abilitiesExceptional attention to detail and multitasking skillsSound judgment and discretion when handling confidential and sensitive mattersDay to Day:Connect with clients and assist in scheduling them for various classes, seminars, and servicesAct as a company expert to advise clients on different offeringsProvide superior customer service to all members, treating each customer with respect, empathy, and a commitment to assistanceManage multiple calendars with frequently changing meetingsDocument notes from each client call to share cross-functionally with teams as neededAssist with various projects and support other team members as requiredThis role presents an excellent opportunity for a candidate who is people-oriented and keen on making a difference within a reputable company. It's a direct hire position with an annual salary of up to $52,000, depending on experience. To be considered, please apply today with a Word Document version of your resume!Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future (TM)
IT Help Desk Analyst
Beacon Hill Staffing Group, LLC, King of Prussia
Location: King of Prussia - some hybrid work from home availableDuration: 6+ month contract with potential to convert to a permanent positionAs a Level 1 IT Help Desk Analyst, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary role will involve troubleshooting software, hardware, and network issues, resolving technical problems efficiently, and escalating complex issues to appropriate teams when necessary. This position requires excellent communication skills, a customer-oriented approach, and a solid understanding of IT systems and technologies.Required:Minimum of 1 year of experience in a technical support role, preferably in a help desk environment.Strong understanding of computer hardware, operating systems (Windows, macOS), and software applications.Familiarity with networking concepts (TCP/IP, DNS, DHCP) is desirable.Excellent troubleshooting and problem-solving skills.Ability to prioritize tasks and manage time effectively in a fast-paced environment.Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.Customer-focused attitude with a commitment to providing exceptional service.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Technologies, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill Legal, Beacon Hill Life Sciences, and Beacon Hill HR by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future™
Account Manager, Technology
Kforce Inc, King of Prussia
At Kforce, our culture of flexibility empowered by trust, technology and opportunity allows you to design your best life. Find the best path to your success by joining our team-oriented, collaborative and high-performing King of Prussia team. By joining our team, you'll have the opportunity to work with diverse clients across a wide range of industries, from IT, to healthcare, to government services - growing your book of business and your career. We offer continuous training, education and mentorship tailored to help our associates reach their potential, adapt to changing markets and build their unique career path. We are well-poised to support and guide our associates with our strong leadership culture. Our King of Prussia leaders not only have over 45 years of combined tenure, but were also all promoted from within, and therefore are able to support our associates with unique industry and company knowledge, experience and insights. Our leadership tenure is a testament to our strong culture and our commitment to serve our clients, candidates and associates.  Our associates are thriving. Our success in supporting our people, especially through Kforce's transition to a hybrid environment, is reflected in our associate tenure, which ranges as high as 13 years. For two of the last three years, Kforce stock has been the number one performer in our peer group. We continue to increase internal promotions and our teams have been experiencing their most successful years yet. We offer you the tools, technology, flexibility and trust you need to thrive - come join us.   Our Sales Associates play a critical role in fueling Kforce's growth by connecting Great People and Clients together. This key role drives the growth of the Firm through identification and engagement of current and prospective clients, with an end goal of engaging Kforce as their staffing vendor of choice. This position demands an exceptional balance of drive and commitment, coupled with exemplary interpersonal skills, topped off with a win-win mindset. Training and Development- Kforce is committed to helping you be successful! You will receive individual and classroomtraining designed for sales and recruiting professionals. Opportunity for job shadowing and mentorship from senior team members. Unlimited on-line training tools from Kforce University. Scheduled one on one and group meetings with your leader. Continuous learning and development through lunch and learns, meetings, speakers, and more Role and Responsibilities: Generating sales leads through referrals, networking, social media, internet research and direct contact. Schedule and attend client meetings, with the goal of engaging them to utilize our professional staffing services and project solutions. Negotiate with client to establish appropriate bill rates, contract terms, and fees. Manage these relationships throughout the assignment to expand Kforce presence within your existing client accounts. Collaborate with your Kforce colleagues to facilitate the placement process, which may include presentation of candidates, interview scheduling, client preparation and debrief and salary negotiation. What we are looking for from you… Two to four years of "sales related" experience. Ability to work in a fast paced, competitive environment. Enjoys working with and being part of team. Bachelor's degree is preferred. There will be collaborative coaching, teaching, and training that will require our employees to come into the office, for both sales and recruiters. Our sales positions will require client-facing interactions and team collaboration within the local market We offer a blended training model that will provide opportunities for self-serve, virtual and in-person training requirements. Live, in-person activities will include collaborative coaching, role playing, and facilitated training that will require our sales and recruiting associates to come into the local office. Compensation and Benefits: Competitive base salary + uncapped monthly commission. Highly competitive benefits package including medical, dental, vision, matching 401K match, maternity/paternity leave and paid time off. Annual performance incentive trip for top performers across the company. Employee stock purchase program and other employee discounts. We offer multiple career paths in recruiting, sales, operations and leadership - last year, over 500 employees were promoted Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Marketing Portfolio Product Manager
LaSalle Network, King Of Prussia
LaSalle Network has partnered with an industrial distribution and manufacturing company located in the Philadelphia metro area. They are immediately seeking a Marketing Portfolio Product Manager to work in the company headquarters on this newly created role. The Marketing Portfolio Product Manager is a hands-on position and will be responsible for establishing the department and its processes. This includes both strategic and execution of activities and processes. Marketing Portfolio Product Manager Responsibilities:Lead and oversee the management of the entire product portfolio from ideation to end-of-life, ensuring alignment with company goals and market demandsConduct regular portfolio reviews and analysis to identify growth opportunities, market trends and potential risksDevelop and implement effective strategies for introducing new products to the market and seamlessly phasing out obsolete productsCollaborate with cross-functional teams to ensure smooth transitions during phase-in and phase-out processesConduct comprehensive market research to identify customer needs, competitive landscape and emerging trendsUtilize data-driven insights to make informed decisions about product development, enhancements and discontinuationsWork closely with product development, sourcing, marketing, sales, supply planning, finance and other relevant departments to ensure effective communication and collaboration throughout the product lifecycleFoster a collaborative and innovative culture within the team to drive continuous improvementDevelop and manage budgets related to the product portfolio, ensuring optimal resource allocation and cost-effectivenessEstablish and track key performance indicators (KPIs) to measure the success and impact of the product portfolioImplement corrective actions and improvements based on performance metricsMaintain product standard convention (name, UoM, Type of Product), Data Validation, Data sheets, safety data sheets and other technical marketing documents for the product linesMarketing Portfolio Product Manager Requirements:5+ years of marketing, product portfolio/product management experience in a B2B environmentBachelor's degree in Marketing, Business or a related field; MBA preferredHighly developed ability to interact with multiple audiences, facilitating group discussions and connectionsWell versed with fundamental business math, interpreting P&Ls, margins, operational and sales metricsHighly developed ability to define complex problems, collect data, establish facts and draw valid conclusions. Highly developed ability to make decisions and recommendationsAbility to lead teams, set goals and managed across a matrix organizationHighly developed ability to successfully interact with a wide and varied range (intellectual and behavioral) of people while fostering a cooperative working environmentMust have a highly developed strong background in MS Office Suite - Word, PowerPoint, ExcelSQL, MS Power BI, Salesforce CRM preferredSome local and national travel will be required (25% or less)If you are interested in this position and meet the qualifications above, please apply today! Thank you, Stephanie Moncada Principal LaSalle NetworkLaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
Customer Service Representative
LaSalle Network, King Of Prussia
LaSalle Network is seeking a Customer Service Representative to join our client's team on a temporary assignment in King of Prussia, PA. The ideal candidate will have 2+ years of customer service experience in a home service-related industry. If you are a proactive and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to join a dynamic team and make a positive impact in the home services industry! Customer Service Representative Responsibilities: Handle incoming customer inquiries via phone Schedule service appointments and dispatch technicians efficiently Provide exceptional customer service by addressing concerns and resolving issues promptly Maintain accurate records of customer interactions and transactions Customer Service Representative Requirements: 2+ years of customer service experience in a home service-related industry High school diploma or equivalent Strong attention to detail and organizational skills Ability to thrive in a fast-paced environment If you are interested in this position and meet the qualifications, please apply today! Thank you, Kimberly Mosher Senior Project Manager LaSalle NetworkLaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LNVPJK
Account Manager, Technology
Kforce Inc, King of Prussia
At Kforce, our culture of flexibility empowered by trust, technology and opportunity allows you to design your best life. Find the best path to your success by joining our team-oriented, collaborative and high-performing King of Prussia team. By joining our team, you'll have the opportunity to work with diverse clients across a wide range of industries, from IT, to healthcare, to government services - growing your book of business and your career. We offer continuous training, education and mentorship tailored to help our associates reach their potential, adapt to changing markets and build their unique career path. We are well-poised to support and guide our associates with our strong leadership culture. Our King of Prussia leaders not only have over 45 years of combined tenure, but were also all promoted from within, and therefore are able to support our associates with unique industry and company knowledge, experience and insights. Our leadership tenure is a testament to our strong culture and our commitment to serve our clients, candidates and associates.  Our associates are thriving. Our success in supporting our people, especially through Kforce's transition to a hybrid environment, is reflected in our associate tenure, which ranges as high as 13 years. For two of the last three years, Kforce stock has been the number one performer in our peer group. We continue to increase internal promotions and our teams have been experiencing their most successful years yet. We offer you the tools, technology, flexibility and trust you need to thrive - come join us.  SUMMARY: The Client Relationship Director is responsible for the cultivation, administration, and maintenance of the client relationship. Builds relationships with clients through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust. RESPONSIBILITIES: Source prospective clients through referrals, networking, social media, internet research, sales leads and direct contact. Schedule and conduct clients meetings to introduce new clients to the value of Kforce, with an end goal of engaging them to utilize our professional staffing services. Prepare and present professional services proposals. Collaborate with Kforce colleagues to facilitate the placement process, which may include presentation of candidates, interview scheduling, client preparation and debrief and salary negotiation. As the client advocate, guide clients thorough the staffing process, ensuring they have full clarity of expectations. Manage relationships throughout the assignment; expand Kforce presence within existing client accounts. Continuously expand the Kforce client base through ongoing new business development. Conduct all interactions with the utmost diplomacy and tact. Maintain confidentiality and treat others with conscientious respect. Connect with candidates, colleagues and clients on a regular basis to develop and maintain relationships, expand industry knowledge, and generate referrals and leads. Stay abreast of current staffing trends and recommend creative strategies to facilitate continued new business development. REQUIREMENTS: BA/BS degree preferred. 8-13 years professional experience in a staffing, corporate, recruiting or professional sales environment Ability to develop customer relationship management, consultative and negotiation skills. Proven organizational skills with attention to detail and the ability to self-manage, prioritize initiatives and work well in a team environment with competing demands and tight deadlines. Excellent verbal and written communication skills with an emphasis on tact and diplomacy. Strong internet research skills. Proficiency in MS office, including Word and Excel. Ability to grasp cutting edge technologies. There will be collaborative coaching, teaching, and training that will require our employees to come into the office, for both sales and recruiters. Our sales positions will require client-facing interactions and team collaboration within the local market We offer a blended training model that will provide opportunities for self-serve, virtual and in-person training requirements. Live, in-person activities will include collaborative coaching, role playing, and facilitated training that will require our sales and recruiting associates to come into the local office. CERTIFICATES AND/OR LICENSES: None required. Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Bilingual Customer Service Representative
JG Wentworth, King Of Prussia
Customer Service Representative (Bilingual- Spanish)Location: Chesterbrook, PASchedule: Hybrid work scheduleThis position offers a fast-paced, high energy call center environment for those looking to make a positive impact on people's lives. Our Customer Service Representatives are the primary point of contact for clients enrolled in our debt resolution program. Throughout the process our clients have questions or problems that need quick, confident answers and solutions from an expert in the business. Every aspect of the position centers on providing a great customer experience and maintaining high levels of satisfaction and retention.Responsibilities:Work as part of the Client Services Team providing the highest level of customer service and deliver on retention goalsEnsure all client questions and concerns are resolved promptly, professionally and thoroughlyBuild rapport and trust with clients through open and transparent communication via phone and emailUse our CRM to manage client accounts and document client discussions with detail and clarityHandle the Welcome Call and other key retention activity throughout the programTake and manage escalation calls with courtesy and professionalismWork hand in hand with other supporting departments to ensure our client's success in the programEducation Requirements3 years of phone customer service or a Bachelors degree***Fluent in SpanishQualifications & SkillsA positive attitude, team player, and empathy to hardshipStrong multitasking, time management and organizational skillsAbility to communicate clearly and professionally both verbally and in writingExperience working in an administrative or customer service capacityFinancial services especially banking, personal loans & credit card experience a plusPrevious Debt Settlement experience is a HUGE plus!A strong work ethic, and willingness to work a flexible schedule as neededProficient in Word, Excel & OutlookThe skills mentioned above only describe the essential job functions and are not intended to be a complete list of all duties and responsibilities. All job functions must be performed in accordance with The J.G. Wentworth Company policies and procedures.Start building your career with J.G. Wentworth today!J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.