Policy Analyst Salary in Jersey City, NJ

Job Req ID: 24126About Supermicro:Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:Supermicro is looking for a stellar Technical Support Associate to support our Global Service network and help build a world class field engineering organization. This job requires the ability to work flexible hours in a call center work environment to provide technical support over phone and/or web to customers on hardware and software issues. This position will be based in our office located in Jersey City, NJ.Essential Duties and Responsibilities:Includes the following essential duties and responsibilities (other duties may also be assigned): • Provide technical support over phone and/or web to customers on hardware and software issues • Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed • Determine requirements and/or root cause of technical issues by working with customers • Answer inquiries by clarifying desired information; researching, locating, and providing information • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions • Fulfill requests by clarifying desired information; completing transactions; forwarding requests • Ensure escalation situations are managed and corrected quickly and professionally • Drive customer satisfaction through service excellence • Work with other engineers, account managers and developers • Provide and contribute information such as fault triage and training materials • Attend and complete all required training and certification exams • Learn to be proficient in service and repair of all systems (current, new, and updates)Qualifications:• Knowledge of x86 architecture • Knowledge of server management tools: IPMI and command line tools • Knowledge of OS - Linux or Windows • Knowledge of server logs and OS logs • Knowledge of Network architecture • Meeting deadlines - SLA (Service Level Agreements) and KPI (Key Performance Indicators) • Hands-on experience with servers (Supermicro, EMC, DELL, HP) is preferable • Experience in talking with customers to defuse situationsSalary Range$65,000 - $90,000The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO StatementSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Join the Mizuho team as a Sr. Systems Analyst!In this role, you will be responsible for performing technical system support, business and system analysis, test planning, testing, requirements and test management of the settlement/deposit related systems to maintain Bank’s stable business operations.PRINCIPAL DUTIES AND RESPONSIBILITIES:1) GeneralTechnical system supportBusiness and system analysis, design, test planning, testing, and requirements and test management of applications related to Treasury administration systems.Unit testing, integration/system testing, support and troubleshooting for the applications under management.Documentation, excellent oral and written communication skills.2) AdministrativeFollows the policies and procedures of the bank, including but not limited to the Project Promotion, System Trouble Reporting and Production Release Approval procedures.3) Technical Skills RequiredSystem analysis - Advanced - Must have - 5 YOESystem support - Advanced - Must have - 10 YOERequirement management - Advanced - Must have - 5 YOETest plans, test cases, test scenarios - Advanced - Must have - 5 YOEMS SQL Server/T-SQL - Advanced - Must have - 8 YOEMS Excel, Word, PowerPoint, Visio, Project, Windows - Working knowledge Must have - 10 YOEApplication Development: SSIS, SSRS, Python, VBScript, etc. - Advanced - Must have - 5 YOETest/task Management software: JIRA, JAMA, Azure DevOps, ALM, etc. - Intermediate - Big Plus - 5 YOEAutomated testing tools: UiPath, UFT, Silk, etc. - Intermediate - Big Plus - 5 YOEProject management - Working knowledge - Big Plus - 3 YOE4) Business Skills RequiredExperience with financial applications - Intermediate - Must have - 5 YOEExperience with banking applications - Intermediate - Big Plus - 5 YOETreasury administration applications - Intermediate - Big Plus - 3 YOEAbility to communicate with business users - Advanced - Must have - 10 YOEMINIMUM JOB REQUIREMENTS OR EXPERIENCE:  B.S. in Computer Science or business discipline (Finance, etc.) or equivalent work experience.Experience with financial systems, including but not limited to Treasury administration applications.Ability to communicate with business users, excellent oral and written communication skills.OTHER/MISCELLANEOUS:Required to work on special projects and multi-task as required.The expected base salary ranges from $101k-$170k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.#LI-HybridOther requirementsMizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations.Company OverviewMizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill​, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com.​​Mizuho Americas offers a competitive total rewards package.We are an EEO/AA Employer - M/F/Disability/Veteran.We participate in the E-Verify program.We maintain a drug-free workplace and perform pre-employment substance abuse testing.#LI-MIZUHO

JOB DESCRIPTION Chubb North America is seeking a highly motivated and experienced Senior Analyst who will play a critical role in developing and delivering data-driven, user-focused business intelligence solutions, with a strong emphasis on UI/UX design principles and a consultative approach. This role places equal emphasis on impeccable BI & visual insights development/ delivery (technical skills) and exceptional client, project, and stakeholder management skills. The Sr. Analyst must have excellent data analysis skill and is capable of rapidly transforming analytical insights into easy to consume visual presentation for varying stakeholders. They must also have a strong understanding of developing and working with business KPIs and data models. The candidate must demonstrate comfort with ambiguity and an ability to generate high quality products given competing priorities and present in front of user audiences. Reporting: Role will report to the VP, Business Intelligence & Visual Insights - North America. Responsibilities: Develop and implement data-driven visual analytics solutions to support multiple constituents, ranging from executives to underwriters. Lead end-to-end development and production of KPIs, wireframes, and delivery of final dashboards in consultation with key stakeholders. Design visual wireframes based on business outcomes and KPIs Analyze, develop, and maintain Data and Reporting Applications in collaboration with data engineers. Adopt and champion standards for high-quality, easily consumable, visualizations. Understand, develop, and adhere to data quality, data governance, and data security protocols. Query Azure cloud data warehouse using SQL and Data analysis tools Partner with cross-functional teams, including business unit leaders, finance, IT, and data management, to understand business requirements and develop data-driven insights to support decision making Oversee the creation and maintenance of dashboards, reports, and other visual analytics assets that provide real-time, actionable insights to business users Develop and facilitate training for users in dashboard usage and adoption, data wrangling and visualization techniques. QUALIFICATIONS Location: ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Business & Operations AnalystJersey City, NJ - HybridPermanent - Full Time About UsSince Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.The RoleThe Senior Business & Operations Analyst supports and contributes hands on to the development of a process excellence strategy and deployment roadmap that meets the desired outcomes of the organization. The role will be key in developing and nurturing strong partnerships to understand specific business issues and priorities to effectively integrate standards and continuous improvement into their core processes. This role will also partner with Business Functional areas to translate strategy into project initiatives, detailed requirements, and actions that drive process excellence and efficiencies. This role also plays a lead role understanding and documenting system designs, requirements, and improvements needed to drive the strategic vision. This role also acts as a lead for special projects and business development opportunities.Key Accountabilities• Collaborates, supports the preparation and implementation of the operational team plans to ensure these are in line with wider business strategy and reflect key priorities.• Help facilitate and plan process review and optimization sessions and workshops.• Assist with preparing weekly/monthly/annual results and performance reporting.• Help manage the work intake process and solution roadmap for the Policy Services department.• Maintain analysis and business requirement documentation for US Operations projects.• Support ad-hoc projects/requests that come in from US Operations Leadership.• Support the delivery of a Process Optimization effort with specific responsibility of initiatives and continuous improvement practices and routines.• Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.• Use a standard set of Process excellence/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of standards in the delivery of Value Stream or Function.• Contributes to the consistent and successful delivery of agreed standard work.• Support training and problem-solving workshops with senior managers & teams.• Perform financial and operational analysis to recommend appropriate actions to improve productivity and the optimization of resources.• May act as a project manager or test lead on some projects.• Participate in business process modeling sessions, acting as a documentarian, co-facilitator, facilitator, or subject matter expert in sketch sessions.• Contribute to user reference, training, and testing materials by providing requirements and process context.• Work with end-users to document business processes, cost/benefit analysis presentations, and documentation including analysis of the impact on existing systems and procedures.• Participate in business process management efforts to drive, develop, collect, and monitor data quality.• Analyze metrics and make recommendations to leadership identifying opportunities and solutions for improvement.• Ensure data and reporting needs are satisfied.• Actively and collaboratively drive business engagement and group sessions acting as SME for key systems.• Benchmarking of delivery to plan objectives.• Management team feedback.• Alignment, and engagement of team to tactical goals.• Relevancy, accuracy and timeliness of contribution/advice.• Priorities aligned to tactical and wider strategic plans.• Positive stakeholder feedback.Skills & Experience• 5+ years of experience as a process excellence team member with demonstrated success in contributing to transformational change.• Experience in the financial services or insurance industries and an understanding of operational management practices(preferred)• Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.)• Experience translating business requirements to technical Experience with industry standard process mapping technologies• Bachelor's degree in risk management, Accounting, Insurance, Finance, Business or other related fields.• MBA degree preferred.• Strong knowledge of the Insurance Industry.• High level understanding of admitted state regulations.• Sound knowledge of problem analysis, structure analysis, and process optimization techniques• Strong understanding of underlying needs of the business and how own role contributes to these.• Business and financial awareness of the impact of Service Levels and any associated failures• Communicate schedules, priorities, and status to all levels in the company.• Excellent written and verbal communication skills.• Leader with strong work ethic, accountability, timely follow-up, team and detail oriented with high energy who strives for excellence.• Customer service and relationship building skills.• Ability and comfort level in researching inquiries and emerging issues, including regulations, industry practices and new technologies.• Highly proficient in Microsoft Office such as Excel and Power Point creation for executive audience• Proactive with ability to collaborate and work as part of a team - making informed decisions in a fast-paced environment.• Effective time management skills with the ability to manage priorities to meet firm deadlines and multi-task.• Strong analytical and problem-solving skills.• A change agent, excellent at managing change both at an organizational level and at an individual level.• Expert level process mapping skills required.At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.

Noven Pharmaceuticals is a leading pharmaceutical company committed to delivering innovative healthcare solutions. As we continue to expand our reach and impact, we are seeking a dynamic and analytical individual to join our team as a Sales Analyst. As a Sales Analyst reporting to the Senior Manager of Business Analytics, your primary responsibility will be to support the Commercial team. You will play a crucial role in delivering data insights, offering analytical guidance, and providing strategic operational support to the field sales team, marketing, and managed care team. Additionally, you will collaborate cross-functionally within the organization. Success in this role hinges on your ability to translate both qualitative and quantitative data into coherent and actionable insights. Responsibilities Manage and use all data and data sources used to advance sales effectiveness. This includes the relevant synthesis of data from Salesforce.com, IQVIA, Claims data, and other sources of information to ensure a complete picture of the business. Manage data warehouse requests, including but not limited to, utilizing SQL code to extract data from multiple data sources, data modeling and data quality management. Deliver critical sales analysis that highlights performance, best practices, and areas for improvement. Determine appropriate insights and field intelligence to assess opportunities for executive leadership, senior sales, marketing, and managed care. Incorporate those insights into the strategic planning and decision-making processes carried out by marketing, external partners, business development, and/or other stakeholders. Develops/conducts presentations to articulate analytic results and recommend courses of action based on insights. Partner with field stakeholders to understand critical business needs and recommend analytical methodologies aimed to support decision-making. Deliver regular actionable reports to sales leadership and drive insights through collaboration. Assist with the development of HCP segmentation, targeting, territory sizing, and mapping. Assist in building and maintaining Data cadence/calendar. Support reporting automation, continuous improvement, and innovation in analytics. Challenge the status quo with the mindset of "disrupting business as usual." Miscellaneous and/or ad-hoc projects/reports, analyses, or administrative duties as assigned. Qualifications Competencies: Capable of producing actionable and understandable visual reports in various formats, leveraging data warehouse by SQL code and Tableau’s features to communicate insights and determine sales opportunities from multiple data sources. Excellent qualitative and quantitative analytical skills. Knowledge of key pharmaceutical industry data sources. Strong interpersonal / analytical skills with ability to integrate data from multiple sources to determine opportunity for commercial growth. Expertise with data analysis tools, such as but not limited to MS tools Excel, SQL, and Tableau. Strong communication skills are required - ability to clearly communicate technical concepts to non-technical audiences, experience presenting analysis results to senior management. Proficient in advanced SQL coding techniques, with a strong knowledge of database procedures and Microsoft SQL Server concepts. Experience of one or more SQL variants, such as MySQL, MSSQL, and PostgreSQL. The ability to create fast and efficient database queries, including joining and cross-referencing cells from several tables. Experience in utilizing Tableau Desktop, Tableau Server and additional Tableau applications. Proficient in linking and transforming data within Tableau, demonstrating a deep understanding of data relationship and structures. Ability to serve as a strategic partner to the commercial leadership team. Demonstrate ability to be flexible and adaptable in a fast-paced environment. Education / Experience:   Bachelor’s degree in business, Analytics, Marketing or a related field. Experience: Preferred 2 years’ experience in applying analytical techniques to decision-making in the healthcare industry performing sales/marketing/finance / ROI type analysis or relevant experience. Judgment / Decision Making:   Identifying Opportunities: Identifying opportunities for TRx growth through data-driven analysis and proactive decision-making. Collaborating with Cross-functional Teams: Collaborating with cross-functional teams, including sales, marketing, and finance, to align on objectives, share insights, and drive informed decision making across the Commercial Team. Presenting Insights: Presenting insights and recommendations to manager and other key stakeholders, including sales leadership and executive management.   Work Environment:   Collaborative Team Environment: A culture that promotes teamwork, cooperation, and open communication to achieve common goals. Fast-Paced Environment: An energetic workplace where tasks may require quick turnaround times and the ability to adapt to changing priorities, such as ad hoc reports. Supportive Management: Leadership that fosters professional development, provides guidance, and offer assistance when needed. Work-Life Balance: Policies and practices that support employees in maintaining a healthy balance between their professional and personal lives. Vendor Management: Collaborating with external vendors on data and reporting projects, assessing their performance, and fostering productive and mutually beneficial partnerships. Flexibility: Thriving in an adaptable and fast-paced environment, embracing diverse challenges, and shifting priorities with ease. Adapting quickly to changing circumstances and tasks, while maintaining a flexible approach to responsibilities to meet evolving needs and deadlines.   Physical Demands:          Ability to perform general occupational tasks (sitting, standing, walking, carrying, etc.). Visual acuity and manual dexterity required to operate computer.