Customer Service Representative Salary in Jersey City, NJ

JOB DESCRIPTION Chubb is currently seeking a Claim Specialist to join our D&O team. This position will work our of our Jersey City, NJ office ona 3/2 Hybrid Model.(a) Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining, and managing coverage counsel through trial, and developing and managing strategy for complex coverage litigation. (b) Evaluating exposure through an in-depth analysis of legal and factual issues, retaining, and managing litigation counsel through trial, developing, and managing strategy for complex litigation. (c) Attending arbitrations, mediations, trials. (d) Negotiating settlements. (e) Preparing litigation budgets and reviewing legal bills. (f) Presenting litigation strategy for complex litigation to senior claims management and underwriting staff. (g) Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

JOB DESCRIPTION Scope The Westchester Casualty Senior Claim Specialist is responsible for investigating and settling high exposure, high risk claims. Ensure high level of customer service and claim file quality. Responsibilities Duties include, but are not limited to: Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of complex and mainstream casualty, specialty risks and business auto claims. Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit. Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages. Directs and closely monitors assignments to experts and defense counsel. Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor. Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable. Travels to conferences, mediations, and trials as necessary. QUALIFICATIONS Bachelor'sABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Company: US0076 Sysco Metro New York, LLCZip Code:07305Minimum Level of Education:High School or EquivalentMinimum Years of Experience:1 YearEmployment Type:Full TimeTravel Percentage: 0Compensation Range:$23.89 - $35.82The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. BENEFITS INFORMATION:For information on Sysco's Benefits, please visit https://SyscoBenefits.comPAY: $29.00 per hour based on experienceShift - M - F ----- 4PM - 12AM with the exception of Friday 7PM-3AM Annual Boot and Tool allowanceOutstanding benefits - www.syscobenefits.comExcellent full time career with a stable and growing companyMove your Career FORWARD with SYSCO FOODS!JOB SUMMARYTo assist Fleet Technicians in providing safe, reliable and cost-efficient vehicles by learning to perform quality preventive maintenance inspections and repairs as well as learning to perform diagnosis and repair as required to prevent breakdowns on road, reduce vehicle downtime and improve total fleet reliability.RESPONSIBILITIESPerform required inspections and preventive maintenance on vehicles and equipment (Tractors, Trailers, Convertor Dollies, Lift Gates, Light Duty Vehicles) to maximize the safety, reliability, and cost efficiency throughout the life cycle of the fleet to include, but not limited to First Article Inspection (FAI)/Commercial Vehicle Inspection (CVI) (Annual) Inspections, Perform quality preventive maintenance inspections per company methods on all fleet vehicles including tractors, trailers, converter dollies, lift-gates, light-duty vehicles, and any other company-owned equipment, perform quality maintenance repairs as required to maximize safety and reliability on all fleet vehicles including tractors, trailers, converter dollies, lift-gates, light-duty vehicles and any company-owned equipment.Perform maintenance repairs on all vehicles such as inspections, scheduled repairs, malfunctions and road-call repairs in a safe, efficient, and quality manner, addressing all Driver Vehicle Inspection Report (VIR) write-ups timely, efficiently and correctly the first time, diagnose cause of any malfunction and perform repairs to manufacturer specifications including but not limited to engines, transmissions and clutches, drive-line, differential, steering and suspension, fuel and ignition system, exhaust systems (including regeneration systems), intake systems, electrical systems, brake systems, Heating, Ventilation, and Air Conditioning (HVAC) systems and lift-gate hydraulic, mechanical and electrical systems.Document all work performed on Work Order (SAP) using Complaint, Cause, and Correction Format.Learn and develop efficiency in all Maintenance Relates Sysco Computer programs.PREFERRED QUALIFICATIONSEducation High school diploma or equivalent.Medium/Heavy Duty truck technical training 2-year school.ExperienceEither, 1 Year Experience with 2 Year Technical Degree or 3 years experience in Fleet Maintenance and Repair.Preferred Certificates, Licenses, and RegistrationsASE Certification ' Automotive or Medium/Heavy Duty.Current and Valid Drivers License, CDL-A Preferred.Annual Inspector Certification Knowledge Skills and Abilities.Brake Inspector Certification Knowledge Skills and Abilities.608/609 Certification preferredProfessional SkillsBasic Knowledge and skill of all vehicle systems and Components.Knowledge and skill in the diagnosis and repair of electrical systems on all equipment.Understanding and skill in welding and cutting (gas, electric, MIG, TIG).Working knowledge of Computer-based diagnostic software for OEM component manufacturerPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Physical demands to stand, walk, use hands to finger, handle or feel, reach with hands and arms, talk and hear, climb, balance, stoop, kneel, crouch, bend and crawlVision abilities to include Close, Distance vision, color, peripheral vision, depth perception and ability to adjust focusThe above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.OVERVIEW:Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.AFFIRMATIVE ACTION STATEMENT:Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.What You'll DoProvides a high level of visible, overt presence to prevent loss and safety issues.Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.Greets customers and provides service.Maintains Physical Security of the store.Assists leadership in proper handling of escalated customer situations.Assists Asset Protection Coordinators during external shoplifting apprehensions.Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).​Who You AreThe Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.They are responsible for monitoring the customer entrance/exit.They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.Benefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

ResponsibilitiesStrategize and plan marketing strategies and integrated campaigns to achieve aggressive growth targets and department KPIs.Oversee campaign execution, including digital media campaigns, advertising creatives, media channel development, influencer marketing and content management.Identify market opportunities to raise awareness and build trust in the local market.Analyze marketing data, for example, digital media campaign data, customer LTV and conversion rates to help shape future effective marketing strategies. Keep the team in sync with current market data and campaign results.Work closely with the headquarters team , the US team and make effective recommendations with feedback from the local perspective. Collaborate with Legal and Compliance teams to ensure local laws and corporate identity compliance.Qualifications~8+ years of marketing experience.Knowledge of financial products and services would be an advantage.Well-developed business negotiation skills, ability to express thoughts verbally, ability to work collaboratively across departmentsStrong proficiency in English (both written and verbal) and Mandarin (verbal)Result-oriented, self-motivated, a team player with the ability to work in a dynamic and fast-paced environment

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.ResponsibilitiesCommunicate with customers via phone, email and live chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platformsQualificationsAt least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workSports interest and knowledge

POSITION PURPOSE:Responsible for Field Sales representation for both UNFI distributed programs as well as certain specialty and non-foods "brokerage" categories and brands purchased by the customer directly. Responsible for analysis of individual stores and groups of stores to support and implement to member stores certain programs as determined by the customer and UNFI Account Management. EEO/VETERANS/DISABLEDESSENTIAL FUNCTIONS AND BASIC DUTIES: Collaborate with UNFI Natural and Specialty Category Management in regard to "Neighborhood Marketing", including assortment, merchandising, and promotional execution with focus on product knowledge and assortment. Responsible for Plan-o-Gram integrity. Monitors new items for individual stores by utilizing customer systems. Analyzes item movement to recommend changes based on item selling numbers. Maintains competitive retail zones, introducing and suggesting new items as cost increase and for specials. Assists with the presentation of promotional presentations, and sales programs. Responsible for monitoring discontinued items in accordance with customer's policy. Communicates required data regarding the execution of work and represents the company at store level. Monitors shelf items including tags, product rotation, general shelf conditions. Monitors shelf pricing to ensure pricing is consistent with system pricing. Prepares and provides sales and product analyses to management. Consults with store management on cross merchandising opportunities. Responsible for the effective completion of sales records and reports and ensures that sales records are accurate. Maintains stock reports to ensure appropriate product levels. Completes miscellaneous inventory and sales reports as assigned. Responsible for establishing and maintaining good public relations with customers, as well as, effective working relations with personnel and with management. Responds to inquiries in an informed and polite manner. Refers questions as appropriate. Follows through on requests for services or products. Keeps customers well informed of order status. Performs other job duties as required QUALIFICATIONS:EDUCATION/CERTIFICATION: Valid driver's license necessary. Auto insurance levels that meet UNFI requirements EXPERIENCE: System Implementation preferred Minimum three years of related experience. Previous sales or customer service experience helpful KNOWLEDGE: Knowledge of PC software: Microsoft Word, Excel, PowerPoint Strong knowledge of UNFI distributed programs and product Facts. Understanding of professional sales procedures and customer service SKILLS/ABILITIES: Good public relations skills. Strong verbal and written communication skills Well organized, attention to detail, and able to meet deadlines. Ability to plan, organize and coordinate promotional activities and/or special events. Able to use computer and related software. Frequent local travel. INTENT AND FUNCTION OF JOB DESCRIPTIONS:Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may 3 pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. M/F/Veteran/Disability. VEVRAA Federal Contractor.

JOB DESCRIPTION The Senior Claim Specialist, under moderate direction from the manager, investigates and settles claims promptly, equitably, and within established best practices guidelines. Responsible for investigating; settling high exposure, high risk Employment Practices Claims. Ensure a high level of customer service and claim file quality. Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining and managing coverage counsel through trial, and developing and managing strategy for complex coverage litigation. Evaluating exposure through an in-depth analysis of legal and factual issues, retaining and managing litigation counsel through trial, developing and managing strategy for complex litigation. Attending arbitrations, mediations, trials. Developing resolution strategies and negotiating settlements. Reviewing legal budgets and legal and third-party vendor's bills. Presenting litigation strategy for complex litigation to senior claims management and underwriting staff. Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings. Duties may include, but are not limited to: Day-to-day handling of substantial caseload of line of employment practices liability claims. Confirm coverage of claims by reviewing policies and documents submitted in support of claims. Analyze coverage and communicate coverage positions, as warranted, under direction of supervisor and coverage unit. Conduct, coordinate, and direct investigation into loss facts and extent of third-party damages. Direct and monitor assignments to experts and underlying defense counsel. Evaluate information on coverage, liability, and damages to determine the extent of insured's exposure. Set reserves within authority or make claim recommendations concerning reserve changes to supervisor. Report to reinsurers and facilitate the prompt collection of reinsurance on those matters where they are accountable. ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Locations: VA - Richmond, United States of America, Richmond, VirginiaDirector, Technical Program Management (Bank Tech)Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: As a Director of Technical Program Management (TPM), we're looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers have incredible experiences. The platforms are the foundational blocks on which Capital One's various lines of businesses (like credit card, retail banking, auto finance) will build delightful experiences for our customers.In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our TPM Directors have:Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycleExceptional communication and collaboration skillsExcellent problem solving and influencing skillsA quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinkerExperience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practiceAbility to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representativesDeep focus on execution, follow-through, accountability, and resultsExceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partnersBasic Qualifications:Bachelor's degreeAt least 7 years of experience managing technical programsPreferred Qualifications:7+ years of experience designing and building data-intensive solutions using distributed computing3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS3+ years experience building highly scalable mobile products & platforms3+ years of experience with Agile delivery3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impactExperience in building systems & solutions within a highly regulated environmentBachelor's degree in a related technical field (Computer Science, Software Engineering)MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experienceAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Technical Program ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Center 1 (19052), United States of America, McLean, VirginiaSenior Manager, Technical Program Management (Bank Tech)Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: As a Senior Manager of Technical Program Management (TPM) on Capital One's Enterprise product & platform organization, we're looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers to have incredible experiences. The platforms are the foundational blocks on which Capital One's various lines of businesses (like credit card, retail banking, auto finance) will build delightful experiences for our customers.In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our TPM Sr. Managers have:Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycleExceptional communication and collaboration skillsExcellent problem solving and influencing skillsA quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinkerAbility to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representativesDeep focus on execution, follow-through, accountability, and resultsExceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partnersBasic Qualifications:Bachelor's degreeAt least 5 years of experience managing technical programsPreferred Qualifications:5+ years of experience designing and building data-intensive solutions using distributed computing3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS3+ years experience building highly scalable mobile products & platforms3+ years of experience with Agile delivery3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impactExperience in building systems & solutions within a highly regulated environmentBachelor's degree or higher in a related technical field (Computer Science, Software Engineering)At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Manager, Technical Program ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).