Customer Experience Manager Salary in Honolulu, HI

Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500

ABOUT HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you're a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together. SUMMARY Our Assistant Store Managers are integral to the success of the HOKA Brand. As an Assistant Store Manager, you partner closely with the Store Manager to drive business results. You regularly share the HOKA Brand values, vision and mission with your team members.DESCRIPTION As the Assistant Store Manager, you drive and own key store goals including sales, conversion, NPS, and customer capture. You set targets and motivate team members to achieve goals within each shift. You ensure operational excellence in all aspects of the business and prioritize programs that enhance the customer journey. You take responsibility for the day-to-day operations of the store, which includes training, visual merchandising, opening and closing the store, securing all assets, planning and preparing the labor schedule, maintaining the store security system, managing inventory and cash controls, and serving as the Manager on Duty in the Store Manager's absence.You assist in the recruiting, hiring, and training of team members who know how to drive Brand awareness and education while providing excellent service. You maintain and model an optimistic and energetic attitude and invite all customers into the HOKA community through exceptional service.CORE COMPETENCIES As an effective Assistant Store Manager, you know how to:Drive and achieve key business KPIs such as sales, conversion, ATV, customer capture, and NPS.Manage and track store KPIs while motivating and engaging team members to work together to achieve goals.Ensure the highest level of customer service possible and measure service via NPS.Assist in hiring, onboarding, and training team members to ensure engaged and high-performing teams.Set plans and targets and entrust team members appropriately.Support community by helping with in-store events and local outreach.Assist in store administration and operations and ensure compliance with policies and procedures.Manage key controls including store labor, inventory, and cash.Ensure the highest level of visual merchandising and standards and takes responsibility for execution of visual directives and guidelines.Assist in driving and executing key initiatives and retail programs that enhance the customer journey.KEY QUALIFICATIONS Two (2) to four (4) years minimum retail store management experience preferred.Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.Excellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needs.Fantastic problem-solving skills and ability to work through challenges.Ability to prioritize and multi-task in a fast-paced environment.ADDITIONAL REQUIREMENTS Flexibility of schedule and hours to meet the needs of the business.Flexibility to travel to meet the needs of the business.Valid State or Federal Identification.As part of our HOKA Family, you belong to more than a performance lifestyle Brand. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.$29.00 - $31.00 hourlyThe pay rate posted reflects the pay target for new hire salaries for this role in our Ala Moana location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military, or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. If you need reasonable adjustments at any point in the application or interview process, please let us know. We know that creating space for people to identify themselves in the way in which they choose affirms our individual value and promotes a culture of mutual respect. Please feel free to let us know in your application which pronouns you use, for example: she/her/hers, he/him/his, they/them/theirs.

HOKAABOUT HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you're a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together. SUMMARY Our Assistant Store Managers are integral to the success of the HOKA Brand. As an Assistant Store Manager, you partner closely with the Store Manager to drive business results. You regularly share the HOKA Brand values, vision and mission with your team members.DESCRIPTION As the Assistant Store Manager, you drive and own key store goals including sales, conversion, NPS, and customer capture. You set targets and motivate team members to achieve goals within each shift. You ensure operational excellence in all aspects of the business and prioritize programs that enhance the customer journey. You take responsibility for the day-to-day operations of the store, which includes training, visual merchandising, opening and closing the store, securing all assets, planning and preparing the labor schedule, maintaining the store security system, managing inventory and cash controls, and serving as the Manager on Duty in the Store Manager's absence.You assist in the recruiting, hiring, and training of team members who know how to drive Brand awareness and education while providing excellent service. You maintain and model an optimistic and energetic attitude and invite all customers into the HOKA community through exceptional service.CORE COMPETENCIES As an effective Assistant Store Manager, you know how to:Drive and achieve key business KPIs such as sales, conversion, ATV, customer capture, and NPS.Manage and track store KPIs while motivating and engaging team members to work together to achieve goals.Ensure the highest level of customer service possible and measure service via NPS.Assist in hiring, onboarding, and training team members to ensure engaged and high-performing teams.Set plans and targets and entrust team members appropriately.Support community by helping with in-store events and local outreach.Assist in store administration and operations and ensure compliance with policies and procedures.Manage key controls including store labor, inventory, and cash.Ensure the highest level of visual merchandising and standards and takes responsibility for execution of visual directives and guidelines.Assist in driving and executing key initiatives and retail programs that enhance the customer journey.KEY QUALIFICATIONS Two (2) to four (4) years minimum retail store management experience preferred.Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.Excellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needs.Fantastic problem-solving skills and ability to work through challenges.Ability to prioritize and multi-task in a fast-paced environment.ADDITIONAL REQUIREMENTS Flexibility of schedule and hours to meet the needs of the business.Flexibility to travel to meet the needs of the business.Valid State or Federal Identification.As part of our HOKA Family, you belong to more than a performance lifestyle Brand. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.$29.00 - $31.00 hourlyThe pay rate posted reflects the pay target for new hire salaries for this role in our Ala Moana location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military, or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. If you need reasonable adjustments at any point in the application or interview process, please let us know. We know that creating space for people to identify themselves in the way in which they choose affirms our individual value and promotes a culture of mutual respect. Please feel free to let us know in your application which pronouns you use, for example: she/her/hers, he/him/his, they/them/theirs.

Senior Director, AP World Languages Assessment Manager College Board - AP & InstructionLocation: RemoteType: This is a full-time positionAbout the TeamThe AP Curriculum and Assessment Team at College Board (40+ staff) collaborates with colleagues across all aspects of the AP Program to develop, manage, and deliver AP's 40+ courses in a wide variety of subject areas. AP® is a rigorous academic program built on the commitment, passion, and hard work of students and educators from secondary schools and higher education. AP provides willing and academically prepared high school students with the opportunity to study and learn at the college level. AP's Course Leads and Assessment Leads ensure that course curricula are aligned to higher education expectations and reflect the state of the art in the discipline, contribute to instructional resources and tools for teachers, and develop assessments that allow students in these courses to demonstrate their mastery of course content and skills. The English, World Languages, and Arts department, which includes English Literature, English Language, Spanish Language, Italian Language, French Language, German Language, Chinese Language, Japanese Language, Latin, Music Theory, Spanish Literature, and Art and Design (2-D, 3-D, Drawing) is currently made up of 15 people supporting 14 courses in the AP portfolio.About the OpportunityAs the Senior Director, AP World Languages Assessment Manager, you will manage a small team of assessment specialists in AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture, guiding their assessment work and deliverables, as well as managing their training and development in assessment best practices.The Senior Director, AP World Languages Assessment Manager serves as the primary point of contact in AP for all assessment content for AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture collaborating closely with the AP World Languages Department Head. The Senior Director, AP World Languages Assessment Manager may provide assessment development support in other related subject and assessment areas. The Senior Director, AP World Languages Assessment Manager is responsible for all item development and management from authoring to administration; training and collaborating with subject-matter experts (SMEs), typically college professors and secondary school teachers. S/he/they trains SMEs on assessment development protocols, translates between academics and technical experts (psychometricians), and collaborates to develop formative assessment materials and resources to support AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture teachers worldwide.In this role, you will:Assessment Development and ScoringBe responsible for overseeing the development and management of all assessment content through iterative review stages with multiple internal and external stakeholders, including the AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture Assessment Leads, Course Leads, Assessment Production team, Test Development Committees, and the Chief ReadersBe responsible for overseeing the authoring/revising of assessment content and training educator constituents to author assessment content, including selection of appropriate stimulus material, and applying best assessment practicesfor AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and CultureBe responsible for overseeing the development of all assessment forms for AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture, ensuring the AP Exam development aligns with approved curricula and test specificationsBe responsible for overseeing multiple face-to-face, weekend meetings, and virtual meetings (during work week, evenings, or weekends) annually with each of the committees within the Senior Director's stewardship as well as other committee meetings in the world language discipline, as neededBe responsible for overseeing the successful scoring of student AP Exams at the annual scoring event in person and online-the AP Reading-and produce AP Reading publications materials for teacher and student usefor AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and CultureAssessment Quality and ProcessContribute to current research and best practices related to assessment; participate in regular discussions with other AP Curriculum & Assessment members on the current assessment standards and practices to build a set of common, shared beliefs about AP's assessment directions within the larger educational and assessment communityContribute to processes for efficient, high-quality assessment developmentRefine and improve question task models as well as exam design in collaboration with and aligned to other College Board initiativesMonitor and improve exam validity, reliability, fairness, and quality, as well as reader reliability in accordance with established Program thresholdsServe as a recognized and trusted resource within the community by collaboration with the AP Course Leads in engagement with the community to drive teacher satisfaction with the AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture exams.Team Management and DeliverablesManage and guide the work of AP World Language assessment specialists in the English, World Languages, and Arts department to develop high-quality assessments aligned to AP exam specificationsTrain and support assessment specialists in assessment development practices, including quality, validity, and fairness in AP assessment development and design, an understanding of the item and test development lifecycle, and proficiency with tools of assessment development, including the item authoring/item bank platformCollaborate with assessment specialists across the Curriculum and Assessment team to ensure the implementation of standardized assessment proceduresCollaborate with Assessment production project managers to establish schedules for test item and test form development, and to monitor assessment deliverables for your teamMentor your team of assessment specialists in best practices in collaborating with and facilitating the work of test development committees and other external stakeholdersDevelop department processes, in partnership with the English, World Languages, Department Head, to ensure integration of assessment development within the departmentCollaborate with assessment leadership in Curriculum and Assessment to support the implementation and continuous improvement of assessment development practices, standardized processes, and standard operating proceduresAbout YouYou have:A Master's degree in Spanish, French, Italian, or German or a directly related discipline and knowledge of current trends in the discipline (required), although a doctorate in the discipline is strongly preferredNative to near-native fluency in Spanish, French, Italian, or GermanPrior management experience, team lead experience, or project leadershipAt least 5 years in standardized assessment development (required)Experience with digital assessment (preferred)Teaching experience (preferred)Superior oral and written communications skillsExcellent organizational and planning skills, including the ability to effectively handle multiple tasks simultaneouslyMeticulous attention to detail, including the ability to closely proofreadExcellent skills in process and procedure implementation, including adhering to project plans and schedules, and maintaining project management documentation for trackingTechnical acumen and aptitude; proficiency with Microsoft Office and use of browser-based applications and toolsExcellent interpersonal and collaboration skills, including the ability to deal with staff at all levelsWillingness to give, accept, and address constructive feedback with positivityStrong customer service orientationWillingness to travel up to 6-8 times a year (domestic), with an additional 2 weeks in May/June for the Annual "AP Reading"Eligible to work in the United States of AmericaAbout Our ProcessApplication review will begin immediately and will continue until the position is filled While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, final interview and reference checks. This is an approximately 8 to 10-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $112,000 to $165,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heardWe welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network)We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goalsWe know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizationsWe offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time#LI-Remote#LI-CW1

DESCRIPTIONWho are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!As a Reduced Time Locker+ Shift Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsWe are open to hiring candidates to work out of one of the following locations:Honolulu, HI, USABASIC QUALIFICATIONS- 1+ years of floor leader or other leadership, or 1+ years of Amazon experience- 3+ years of retail or customer facing, or 1+ years of Amazon experience- High school or equivalent diploma- Are 18 years of age or older- Experience in training othersPREFERRED QUALIFICATIONS- Knowledge of Amazon devices and Amazon services- Experience in merchandising or planogram- Experience managing inventory in warehousing, retail or distribution settingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $56,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Join our purpose-driven team and make a difference in people's lives. We offer flexible work options and professional development opportunities in Hawaii and beyond to help you thrive both personally and professionally. Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. At First Insurance Company of Hawaii, we meet challenges and opportunities creatively and collaboratively. We pride ourselves on our inclusive company culture and core values: Respect, Integrity, Creating the Future for our Company and Community, and Excellence in Customer Service.Typical duties include but are not limited to: Work with other Commercial Underwriting (CUW) managers to lead the Commercial Underwriters. Provide leadership and coaching which creates an environment that produces satisfied and contributing associates. Serve as technical expert monitoring results and supporting the adoption of improvements.Work with CUW Management to provide recommendations and implement tactics which are aligned with strategic initiatives. Continually improve processes to ensure efficiency and excellent customer service to our customers. Be able to interact collaboratively and work effectively throughout the organization and foster an environment of shared responsibility and accountability.Serve as CUW Lead or Subject Matter Expert (SME) for Commercial Lines or other department projects. This includes drafting requests, providing business requirements, researching and analyzing issues, reviewing QA results, develop work processes and products and make recommendations.Maintain and ensure compliance of Commercial Underwriting guidelines, standard operating procedures, service level agreements (SLAs) and authority levels. Identify improvement opportunities which align with underwriting best practices. Oversee the file audit process including completion of audits and addressing any issues in a timely manner.Other duties as assigned by Manager.Manager (all of the above duties including the following):Lead other assigned functional unit(s). Direct management of the unit's Supervisor. Provide guidance, set and communicate clear objectives which align with the Division and Company's direction.Qualifications / Experience:4 year College Degree or 4 years' experience in Commercial UnderwritingProficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)Demonstrates leadership skill including effective written, oral, listening, presentation and interpersonal skillsExcellent organization and critical thinking skillsSupervisor5+ years of multi commercial lines, ISO, and NCCI experience.1+ years' experience in serving as a formal supervisory role with input into hiring and compensation decisions, managing workflow and resource allocation, and conducting performance evaluationsManager (all the above requirements including the following):7+ years of multi commercial lines, ISO, and NCCI experience.4+ years' experience in serving in a managerial role with direct responsibility for the performance of a work unit or departmentBenefits:We offer profit-sharing, comprehensive health benefits, generous parental and family leave, attractive time off benefits (vacation/floating holiday/sick/observed holidays), tuition assistance, a 401(k) savings plan with company match, a discounted insurance rate, life and disability insurance options, and more!Salary:Salary offer is based on a number of factors such as job-related knowledge, skills, and experience. Our company offers a competitive benefits package and bonus eligibility on top of base.

Who we are: CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook. About this role: CyberArk is seeking an Integrated Campaign Manager, reporting to the Sr. Director of Solutions Marketing, to support our DevSecOps solutions. The Integrated Campaign Manager is a critical role, designing and delivering effective campaigns to educate the market and drive demand for our solutions worldwide. The ideal candidate is a strategic thinker, applying a data driven mindset to developing and executing leading edge multichannel integrated global campaigns. This person is an excellent communicator with a passion for building consensus across a wide variety of organizational stakeholders, achieving alignment on goals and cohesive execution of the GTM plan. This is an exciting opportunity for a creative marketing professional with broad experience across a variety of marketing disciplines and channels, and an understanding of how to bring these channels together in a cohesive brand experience across marketing campaigns and programs.What you will do: Own strategic planning and execution of integrated marketing campaigns to reach a defined target audience. Develop a deep understanding of the audience, including key personas, ideal customer profiles, and market drivers. Lead the content strategy in partnership with the corporate messaging and content marketing teams to develop thought leadership strategies, story arcs and agreed upon content deliverables to position CyberArk as an industry leader in Identity Security at every stage of the buyer's journey. Build integrated campaign architecture and channel mix designed to lead the target audience along a cohesive buyer's journey from awareness through adoption and expansion; selecting and executing tactics that will achieve target goals. Develop nurture strategy and framework in collaboration with marketing automation team to ensure maximum lead conversion. Manage digital footprint and strategy related to supporting campaign objectives in partnership with the web, social and digital media teams. Manage and coordinate the campaign implementation process, aligning with key stakeholders across marketing functions on roles, responsibilities, key objectives, timelines, milestones, and deliverables. Maintain internal collaboration site, keeping available campaign materials and kits up to date and readily available for global activation by various teams and stakeholders. Support sales and SDR enablement to ensure highly successful outbound prospecting motions, and a consistent messaging framework across every prospect interaction with CyberArk. Partner with the channel marketing organization to deliver scalable repeatable programs to be executed through the channel to support shared business goals. Document processes, create templates, publish program briefs and execution instructions. Analyze and evaluate campaign performance, reporting out to key stakeholders regularly and optimizing performance based on real time metrics. What you need to succeed: Experience in B2B Enterprise Technology Marketing 6+ years of multichannel campaign strategy development and marketing execution experience Exceptional communicator, comfortable navigating large teams, operating cross-functionally with stakeholders spanning senior leaders through early career contributors. Deep understanding of campaign creation, tools and platforms used across both digital and traditional marketing tactics. A deep understanding of funnel conversion and campaign performance metrics, with the ability to utilize information from tools such as Tableau, Allocadia and Marketo. Strong leadership and consensus building skills, with a willingness to work diplomatically while keeping targets and goals top of mind. Results driven, with the ability to analyze data to make inferences and recommendations for program modifications and optimization. Strong project management skills, deeply detail oriented with the ability to coordinate multiple projects across various people and teams while meeting deadlines and delivering on key objectives. Thrives in a fast-paced evolving environment. CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. The salary range for this position is $92,000 - $130,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.#LI-EB1

This position is responsible for guaranteeing that the security needs of stakeholders, vital for safeguarding the organization's objectives and operational workflows, are sufficiently addressed across all dimensions of enterprise architecture. This includes reference models, segment and solution architectures, as well as the resulting systems that support these objectives and workflows.Responsibilities:Lead a team to successfully complete projects, overseeing progress and tracking the status of Authorization to Operate (ATO).Investigate, analyze, and respond to cyber incidents occurring within network environments.Utilize data from various cyber defense tools to analyze and mitigate threats.Interpret, analyze, and report all events and anomalies according to network directives, including initiating, responding to, and reporting discovered events.Evaluate, test, recommend, coordinate, monitor, and maintain cybersecurity policies, procedures, and systems, including access management for hardware, firmware, and software.Ensure alignment of cybersecurity plans, controls, processes, standards, policies, and procedures with established cybersecurity standards.Identify security risks and exposures, determine causes of security violations, and propose procedures to prevent future incidents and enhance security.Develop techniques and procedures for conducting cybersecurity risk assessments, compliance audits, and evaluation and testing of hardware, firmware, and software for potential impacts on system security.Investigate and resolve security incidents such as intrusions, frauds, attacks, or leaks.Provide coaching and guidance to less-experienced professionals and serve as a Value Stream Manager.Core Competencies:Business ContinuityClient Relationship ManagementRisk ManagementSystems IntegrationTechnology AwarenessStrong communication skillsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Title:Customer Service ClerkLocation: HonoluluPay: $17/hrSchedule: Mon-Fri, 6:30am-4pmBenefits of working with Express:Holiday payMedical benefits401KTrainingResponsibilities:Provide on-going outstanding daily support and guidance to our customersData entry of contact informationEnsure processes, policies, procedures are metRequirements:High school diploma1-2 years of customer service and/or office experienceAbility to multi-task and meet deadlines, able to manage issues in professional mannerAble to sit for extended periods and lift up to 20 lbs.How to Apply?CALL our office (808) 792-7015Download and apply through our ExpressJobs App on mobile (Available for free download on Google Play or the App Store)The ExpressJobs app lets you search for other great job openings on Oahu. Build your profile, share your skills, and apply; all from your mobile device. To see additional job opportunities TEXT "jobs" to (808) 525-5225

Job DescriptionCommercial Lines Account ManagerJob SummaryElevate your career with a supportive and forward-thinking company, where talents are recognized, rewarded, and celebrated! A growing agency is looking for a Commercial Lines Account Manager to join their team. This position involves managing a portfolio of commercial clients, building strong relationships, providing solutions to meet clients' needs, and identifying emerging market trends and growth prospects.ResponsibilitiesResponsible for servicing a book of business, ensuring client satisfaction and retention.Develop and nurture strong relationships with key clients and insurance carriers through regular communication via phone, email, and in-person meetings.Address client inquiries related to administration, billing, claims, and other service-related issues promptly and professionally.Maintain excellent communication with clients, carriers, producers, and team members in a professional and timely manner.Create professional and accurate insurance proposals for presentation to clients.Develop concise and informative summaries for existing clients to ensure they have a clear understanding of their insurance coverage.Continuously identify cross-sell opportunities within existing client accounts.Proactively suggest new lines of coverage to clients, tailoring recommendations to their specific needs.Monitor and manage the renewal process for assigned clients.Market client accounts, prepare marketing information, gather necessary data for client presentations, and present marketing options to clients.Complete the implementation process for policies, ensuring all required forms are prepared and delivered to clients.Utilize the client management system to update policies, log client meetings and activities, and manage follow-ups efficiently.Coordinate relationship management meetings with assigned clients.Stay updated on industry trends, market developments, new products, and legislative changes relevant to clients' needs.Stay informed about underwriting requirements and authority outlined by each carrier to provide accurate information to clients.Qualifications/RequirementsDemonstrates strong verbal and written communication skills, with the ability to effectively communicate with clients, insurance carriers, and team members.Possesses a comprehensive understanding of various insurance products and demonstrates the ability to provide expert advice to clients.Experienced in building and maintaining positive client relationships, ensuring exceptional customer service and satisfaction.Holds an active Property and Casualty (P&C) Insurance License.Preferred Agency Management System Experience: EPIC2-5 years of relevant insurance industry experience preferred.Previous experience in commercial lines account management.Holds at least one professional designation or has comparable job experience.Prior Marine & Aviation experience is preferred.Above average computer skills with the capacity to master essential software programs.Compensation PackageExcellent opportunities for professional growth and advancement.Competitive compensation: Between $50K-$65K (based on experience).Paid time off and company holidays.Comprehensive benefits package, including health, dental, vision, 401(k), and more.Dedicated training period.Hybrid work schedule available.Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.