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Operations Manager Salary in Honolulu, HI

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Operations Manager
Loomis Armored US, LLC, Honolulu
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! *Salary commensurate upon skill set, experience, and competency in operational leadership roles. Bonus eligible up to 25% annually* Duties: • Recruiting, interviewing, testing, selecting, and training of operations personnel. Training, development, and performance evaluation of operations supervisors. • Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. • Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. See that preventive maintenance and repairs are performed in a timely manner. • Controlling the costs of operations. • Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures. • Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures. • Investigating accidents and processing required paperwork. • Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and/or complaints. • Control overtime hours, monitor employee vacation schedules and maintain effectiveness and efficiency of route, terminal, and vault operations. • Short and long-range operational planning to meet branch goals. • Delivers employee training to licensed armed driver/guards and terminal employees who operate or support armored transportation routes. • Oversee the highly sensitive environment relating to ATM machines and the security required for all safety aspects • Establishes and maintains cooperative relationships with local, state, and federal law enforcement agencies throughout the area and surrounding cities. • Maintains company compliance with regulatory statutes involving DOT, OSHA, and EPA. • Should have basic knowledge of Transit Vault, coin vault and CMS Qualifications: • 3-5 Years of Leadership Experience a plus • Logistics or transportation experience required • College Education or Military experience is Preferred • 1-2 Years of Safety and Security Experience a plus Essential Duties/Job Qualifications: As part of the qualification process for the Operations Manager position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:Lift:- 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry:- 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)- 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)- 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull:- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling:- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb:- Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Operations Manager
Loomis Armored US, LLC, Honolulu
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! *Salary commensurate upon skill set, experience, and competency in operational leadership roles. Bonus eligible up to 25% annually* *Open to applicants from neighboring islands. P eriodic travel to other islands will be required* Duties: • Recruiting, interviewing, testing, selecting, and training of operations personnel. Training, development, and performance evaluation of operations supervisors. • Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors. • Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. See that preventive maintenance and repairs are performed in a timely manner. • Controlling the costs of operations. • Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures. • Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures. • Investigating accidents and processing required paperwork. • Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and/or complaints. • Control overtime hours, monitor employee vacation schedules and maintain effectiveness and efficiency of route, terminal, and vault operations. • Short and long-range operational planning to meet branch goals. • Delivers employee training to licensed armed driver/guards and terminal employees who operate or support armored transportation routes. • Oversee the highly sensitive environment relating to ATM machines and the security required for all safety aspects • Establishes and maintains cooperative relationships with local, state, and federal law enforcement agencies throughout the area and surrounding cities. • Maintains company compliance with regulatory statutes involving DOT, OSHA, and EPA. • Should have basic knowledge of Transit Vault, coin vault and CMS Qualifications: • 3-5 Years of Leadership Experience a plus • Logistics or transportation experience required • College Education or Military experience is Preferred • 1-2 Years of Safety and Security Experience a plus Essential Duties/Job Qualifications: As part of the qualification process for the Operations Manager position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:Lift:- 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry:- 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)- 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)- 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull:- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling:- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb:- Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Manager, Credit & Collections
Logicalis, Honolulu
Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500
Site Manager, RMMR
Pond & Company, Honolulu
About the Position We are seeking Site Managers to join our growing Fuels Sustainment, Restoration, Modernization program team . These positions can be located remotely (with travel expectations) or in our Honolulu, Hawaii office. Site Managers are responsible for planning, organizing, coordinating, monitoring, and administering the onsite work to successfully complete the requirements of the project on time, within budget and in accordance with the company's quality and safety standards. Develops strong client relationships to facilitate successful, timely, profitable projects and repeat business. SPECIFIC DUTIES RELATED TO TECHNICAL SERVICES Monitors the Maintenance & Repair System (Prime) for all service orders. Coordinates with Service Order Manager or other management as required in support of service orders.Remains fully engaged with all recurring maintenance activities, goals and objectives.Reviews and provides technical oversight on service order scopes of work, ensures health and safety plans and quality plans are developed and followed.Serves as the direct support professional on service orders between Pond, Subcontractors, Huntsville Corp of Engineers and the Service Control Points.Coordinates with recurring maintenance manager to ensure recurring maintenance schedules are adhered to and that all tasks are performed in accordance with contract requirements.Monitors contract budget, prioritizes service orders based on remaining funds, and assists the Task Order PM in requesting funding increases from client when necessary.Conducts weekly meetings with subcontractors to discuss preparatory actions for scheduled work. (DPSHQC review)Conducts bi -weekly meetings with HNC PM to discuss preparatory actions for scheduled work and identifies and resolves any issues or concerns.Works with project coordinators to ensure service orders are prioritized through each phase of the process in an efficient manner.Keeps the client informed and updated on the statuses of high priority and high risk repairs and pending issues.Maintains 3-week look ahead schedule and participates in 2-week look ahead meetings with Program Manager/Operations Manager.Ensures all contract deliverables are submitted on time.Attends all RM events (as applicable) at each of the assigned Task Order locations through the contract year.Oversees the development of service orders by the Project Coordinators. Collaborates with Task Order Safety managers to develop work plans for High Risk/Complex service orders.Scrutinizes subcontractor's scopes of work and pricing costs for service orders.Uses UFGS/UFC/EM-385 guidance to review/approve service orders daily for accuracy.Mentors and develops subordinate staff. Qualifications: Candidate must have 5 years' experience (preferably DoD military) in wetted fueling system - piping, mechanical work, fueling upgrades, fuel hydrant systems, tank work, coatings work, inspections, and repairs.Knowledge of construction practices, UFGS, UFC, ASME codes, API, North American and / or international standards and principles related to the POL system design, construction, inspection, and repair processesAbility to obtain or maintain a government security clearance, and/or Favorable Background Investigation (BI) Ability to read and interpret construction project drawings and specifications Proficiency in MS Word, Excel, Outlook.Possesses effective communication, interpersonal and management skills.OSHA 30 hours training preferredHAZWOPER training preferredAbout PondPond is an award-winning, full-service architecture, engineering, planning, construction management, and environmental services firm providing professional solutions to clients throughout the U.S. and globally for nearly 60 years. Pond's staff of 600+ professionals provide a deep bench strength of experience and capabilities to offer customized solutions that help clients manage projects from concept to completion - and everything in between - with confidence and clarity. Pond is currently ranked as the 80th largest engineering and design firm by ENR, Atlanta's #1 engineering firm by Atlanta Business Chronicle, and has been recognized as an Employer of the Year by Georgia ACEC and a Best Place to Work for Working Parents.Additional Information We anticipate filling this position as a Site Manager with a salary range of $71,700.00 - $109,600.00 per year.Many factors are considered when determining compensation at Pond, including scope and level of position, geographic location, candidate skill, knowledge and experience. Starting base pay may vary depending on these factors. Additional cash incentives may be provided as part of the compensation package, in addition to a range of medical, financial and/or other benefits dependent on position offered. Learn more about Pond's comprehensive benefits offerings here .All offers of employment made by Pond & Company are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at Pond in compliance with program policy as well as state and federal regulations.Equal Opportunity EmployerWe are an equal opportunity and affirmative action employer that recognizes the value of diversity and inclusion in the workplace. Employment decisions at Pond are based on business needs, job requirements and individual qualifications. All suitably qualified applicants will receive consideration for employment. We prohibit discrimination and harassment of any kind based on race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state and local laws in jurisdictions where we operate. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] .Apply for this position at careers.pondco.com . We are always looking for driven professionals of all disciplines to join our fast-growing company. For more information on our services, clientele, or employment opportunities, visit our website at www.pondco.com.
Assistant Store Manager - HOKA
Deckers Retail LLC, Honolulu
HOKAABOUT HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you're a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together. SUMMARY Our Assistant Store Managers are integral to the success of the HOKA Brand. As an Assistant Store Manager, you partner closely with the Store Manager to drive business results. You regularly share the HOKA Brand values, vision and mission with your team members.DESCRIPTION As the Assistant Store Manager, you drive and own key store goals including sales, conversion, NPS, and customer capture. You set targets and motivate team members to achieve goals within each shift. You ensure operational excellence in all aspects of the business and prioritize programs that enhance the customer journey. You take responsibility for the day-to-day operations of the store, which includes training, visual merchandising, opening and closing the store, securing all assets, planning and preparing the labor schedule, maintaining the store security system, managing inventory and cash controls, and serving as the Manager on Duty in the Store Manager's absence.You assist in the recruiting, hiring, and training of team members who know how to drive Brand awareness and education while providing excellent service. You maintain and model an optimistic and energetic attitude and invite all customers into the HOKA community through exceptional service.CORE COMPETENCIES As an effective Assistant Store Manager, you know how to:Drive and achieve key business KPIs such as sales, conversion, ATV, customer capture, and NPS.Manage and track store KPIs while motivating and engaging team members to work together to achieve goals.Ensure the highest level of customer service possible and measure service via NPS.Assist in hiring, onboarding, and training team members to ensure engaged and high-performing teams.Set plans and targets and entrust team members appropriately.Support community by helping with in-store events and local outreach.Assist in store administration and operations and ensure compliance with policies and procedures.Manage key controls including store labor, inventory, and cash.Ensure the highest level of visual merchandising and standards and takes responsibility for execution of visual directives and guidelines.Assist in driving and executing key initiatives and retail programs that enhance the customer journey.KEY QUALIFICATIONS Two (2) to four (4) years minimum retail store management experience preferred.Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.Excellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needs.Fantastic problem-solving skills and ability to work through challenges.Ability to prioritize and multi-task in a fast-paced environment.ADDITIONAL REQUIREMENTS Flexibility of schedule and hours to meet the needs of the business.Flexibility to travel to meet the needs of the business.Valid State or Federal Identification.As part of our HOKA Family, you belong to more than a performance lifestyle Brand. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.$29.00 - $31.00 hourlyThe pay rate posted reflects the pay target for new hire salaries for this role in our Ala Moana location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military, or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. If you need reasonable adjustments at any point in the application or interview process, please let us know. We know that creating space for people to identify themselves in the way in which they choose affirms our individual value and promotes a culture of mutual respect. Please feel free to let us know in your application which pronouns you use, for example: she/her/hers, he/him/his, they/them/theirs.
CXO Site Lead, Customer Experience Operations
Amazon, Honolulu, HI, US
DESCRIPTIONWho are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!As a Reduced Time Locker+ Shift Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsWe are open to hiring candidates to work out of one of the following locations:Honolulu, HI, USABASIC QUALIFICATIONS- 1+ years of floor leader or other leadership, or 1+ years of Amazon experience- 3+ years of retail or customer facing, or 1+ years of Amazon experience- High school or equivalent diploma- Are 18 years of age or older- Experience in training othersPREFERRED QUALIFICATIONS- Knowledge of Amazon devices and Amazon services- Experience in merchandising or planogram- Experience managing inventory in warehousing, retail or distribution settingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $56,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Traction Power Manager
Hitachi Rail, Honolulu
HITACHI RAIL is looking for an enthusiastic self-motivated Traction Power Manager who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Honolulu, Hawaii.About Us:A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organization to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.Accountabilities:Lead and support corrective, preventive and unscheduled maintenance, inspection, adjustments, testing, cleaning, lubrication and proper maintenance on Traction Power System equipment including substation, switchgear, transformers, batteries, UPS, breakers, relays and programmable logic controllers, recording maintenance and diagnostic dataObserves the Traction Power System in operation to detect potential failures and locates causes of malfunction. Responds to malfunctions completing repairs as assigned.Lead and support troubleshooting, identification and resolution of system and subsystem, diagnosis and correction of technical faults, testing and modification, including high voltage equipment, switches and circuit breakers, SCADA systems in use in a railway environment in accordance with wiring diagrams, schematics, operations manuals and manufacturers maintenance instructions.Maintain and produce accurate maintenance records of track, third rail and related infrastructure, equipment performance, work accomplished, and other information using a computerized maintenance management systemAnalyzes log files to troubleshoot complex to provide required corrective action and improvementDrive work vehicles when responding to emergencies and when required on dutySupport the on-site spare parts management and the repair cycle from/to the siteSupport the preparation of performance maintenance technical reportProduce work blocks and Job hazard analysis pertained to planned workLead and support the Red Tag and LOTOs procedure.Ensure safety of staff and equipment performing maintenance and lockout proceduresLead and support major and minor failure analysis and technical investigationLead and support the execution of substation, maintenance and repair activities.Plan and ensure the execution and collection of all the maintenance records and support the monitoring of the day-to-day maintenance performanceEnsure conformance to technical specifications and compliance with operational specifications and tolerances (e.g. verifying dimensions and clearances of parts,...)Ensures that the technicians comply with all maintenance procedures and instructions including; safety, quality, and environmental proceduresPlan and ensure that the corrective and preventative maintenance tasks are executed in compliance with the company safety policy and local regulationsEnsure the execution and collection of all the maintenance records and support the monitoring of the day-to-day maintenance performanceManages the resources assigned to maintenance section to optimize the utilization of resourcesPlan for the preventive and corrective maintenance activities to meet system availability for service requirementsImplements sound employee relations and practices within the parameters of the O&M organization regulations and union agreementsEnsure the effective implementation of first-line response maintenance safety standardsConducts special studies and investigations and acts as a trouble shooter or special projects officer as directedThe role requires to work close proximity to the third rail and high voltage frequentlyConduct job and safety briefing as requiredPerform duties as instructed/directed by Traction Power Manager and the Electrical EngineerCompletes assigned operational, equipment failure, safety and other reports as required.Participates in training programs as required.Use electronic test equipment, power tools and other specialized hand tools as required.Ensure that sufficient materials, tools, and equipment are on hand calibrated and in good condition for maintenance activitiesEarly identification of failure trends that may impact system availabilityAssists in developing component overhaul and rehabilitation and replacement programThe role requires flexibility and efficiency which require shift rotation, weekends and holidays work typical of major infrastructure projects, and operating transit systemsPerforms related duties as requiredCompliance with electrical standards, specifications, practices and regulatory requirementsComplies with Safety Rules, Operating Rulebook, and first-aid procedures.Completes assigned operational, equipment failure, safety, and other reports as required.Perform additional cross functional job duties on unrelated track and third rail systems included but not limited to electrical, mechanical, hydraulic and pneumatic controlled systems in accordance with training and qualificationsThe salary range for this position is $126,803 - $190,205.Final pay is determined by the candidate's experience, skillset and ability level, internal equity and location.Benefits:Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation. We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities.In accordance with the DOT's FRA and FTA programs, Hitachi's substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions.We thank all applicants for their interest; however, only those under consideration will becontacted. Join us at https://www.hitachirail.com/careersIt is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.We would be delighted if you would be one of our followers! Have a glance at our LinkedIn page https://www.linkedin.com/company/hitachirail/Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals With Disabilities. If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to.
Sr. Service Delivery Manager
Logicalis, Honolulu
Job Description Summary Acts as client advocate and point person for Managed Services clients consuming multiple service lines. Establishes strong relationships with key client decision makers to understand client culture and requirements. Maps those facets to Logicalis offerings to ensure a win win partnership is created delivering lasting client value and Logicalis profitability. Responsible for all aspects of service level performance and billing along with delivery of continuous improvement. Essential Duties and Responsibilities Collaborates with key client staff to understand vision, requirements and needs. Collaborates with Logicalis support team, Solution Architects, Account Executives and internal Managed Services staff, to shape and drive client deliverables. Manages scope of contract delivery to contractual Service Level Agreement (SLAs) performance and communicate any failures. Leads and manages Business Review Program in accordance of the governance model on behalf of client. Manages Change Review process for clients ensuring client satisfaction and contractual integrity is maintained. Drive strategic value in business reviews to drive growth, expansion and adoptance. Enables service delivery by owning Service-Now documentation. Exceed client expectations and drive the voice of the customer within Logicalis and collaborate across service teams driving up customer experience and success. Coordinates major client work efforts with appropriate Logicalis staff. Leads effort for new client integrations and existing clients' new service and/or device integration or de-integration. Drives process improvements that increase client satisfaction. Enables support team through client specific training. Acts as communication focal point for service effecting incidents. Ensures monthly billing is accurate and time and materials (T&M) efforts are properly tracked. Esnure the customer has a positive experience when onboarding/offboarding new service portfolio items across services Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certification Education:Bachelor's Degree in a related field. Experience / Technical Requirements10 years experience in IT infrastructure management and/or vendor management; knowledge of IT provider's services and qualifying factors in order to understand how client requirements will affect delivery. 3 years of Account or delivery management experience. Exposure or training in ITIL foundations. Proficient use of all Microsoft Office applications.May consider an equivalent combination of education and experience. CertificationsProject Management Professional (PMP). ITIL V3 or more recent version.Other Skills and Abilities Reasonable technical understanding and ability to translate technical requirements and specifications into easily understood business concepts and vice versa. Ability to provide continuous improvement ideas and opportunities within boundaries of client's limitations (resource, budgetary, legal etc.). Strong organizational skills, attention to detail and flexibility. Ability to multi-task and reprioritize work efforts as necessary. Possess relationship management abilities; strong client-facing skills. Excellent presentation skills. Ability to work under pressure and strong ability to "think on your feet". Self-starter, little direct supervision needed. Outstanding oral, written, and technical/business communication skills. Good understanding of statistical and analytical principles and processes. Ability to interact successfully with all levels of client and IT provider organization.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $85,000 to $110,800 plus bonus
Building Manager
Dragados USA, Honolulu
Manage professional staff responsible for design and project constructionDirect and coordinate activities of project personnel to ensure project progresses on schedule and within prescribed budgetAssist subordinate supervisors in maintaining production on budget and scheduleReview project estimate or plan to determine schedule, estimated job cost, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of projectUnderstand project documents ie: completeness or inadequacies.Anticipate project needs with sufficient lead-time to avoid delay of productionEstablishes work plan and staffing for each phase of project, work closely with Human Resources in recruitment efforts as necessaryOversees coordination with project staff to outline work plans, assign duties, responsibilities, and scope of authorityReview status and modify schedules or plans as required and prepares project reports for management, owners, and subcontractorsFollow-up on directives to be continuously on the alert for situations that are not progressing productively and for opportunities to improve project performanceConfer with project personnel to provide technical advice and to resolve problemsWork closely with Company employees, project supervisors, owners, external teams and support people to get commitments regarding PM's managerial and supervisory requestsProvide positive safety leadership to the projectReview field operation and ensure that the project provides a safe workplaceCoordinate the preparation and updating of the formal project construction schedule as required by the contract documentsCoordinate resource use with project superintendent; for example, craft assignment, crew sizes and project layout for offices, traffic flow, and material storageResponsible for claims management and documentationDevelop, maintain business relationships and manage subcontractor, client/owner, engineers, JV partner(s) and unions if applicable
Project Manager
Bishop & Company, Inc., Honolulu
Bishop & CompanyOur client is seeking a seasoned Project Manager to join their expanding team. Are you ready to take on a pivotal role in delivering cutting-edge infrastructure projects and to serve as the driving force behind client engagements? From design-build to public-private partnerships, you'll collaborate closely with clients, architects, consultants, and construction managers to ensure project success. SUMMARY OF RESPONSIBILITIESproject administration duties, ensuring efficient operations and adherence to project timelinesand distribute project documentation, maintaining accurate records and facilitating smooth communication among project stakeholders.stakeholder management and communications, fostering strong relationships with clients, architects, consultants, and construction managers.project workflow and schedule, identifying potential risks and implementing mitigation strategies to ensure project success.routine project reporting and meeting schedules, providing regular updates to stakeholders, and addressing any concerns or issues that arise.in defining, planning, and delivering strategic initiatives and specific project requirements, supporting complex projects involving multiple constituents, partners, and stakeholders.the management and delivery of all aspects of the project life cycle, ensuring commitments are achieved within agreed-upon time, cost, and quality parameters.WT in client-facing opportunities, showcasing our expertise and commitment to excellence.MINIMUM QUALIFICATIONSdegree in Civil Engineering, Architecture, Construction Management, or related field6 years experience in construction and/or contract management for complex infrastructure projectsknowledge of construction, engineering, and architecture principlescitizenship or existing/transferable right to work in the U.S. or eligibility for E3 visain Microsoft Office and Bluebeam applicationsSALARY$100-$120K annually, with some potential flexibility, commensurate with experience, and based on budget approvalsBENEFITSand Sick Leave & HolidaysDentalwith matchinsurance and long-term & short-term disabilityBishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.Please forward resumes to: Bishop & Company Phone: 808-839-2200 Website: http://www.bishopco.net/ Location: Honolulu, HawaiiEqual Opportunity Employer - Disability and Veteran