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Assurance Manager Salary in Honolulu, HI

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Sr. Health Plan Auditor - REMOTE
Health Services Advisory Group, Inc., Honolulu
Job DetailsAre you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone? Do you want the opportunity to give back to your community? Do you want to have fun at work? Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!SummaryHSAG is nationally recognized as an industry leader in the areas of audits, data analysis, measure development, and patient satisfaction surveys. We are in search of talented individuals who are interested in a career in healthcare performance measure auditing as an Auditor, Sr. in HSAG's Audits department within the Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. The Auditor, Sr. position benefits from HSAG's desire to grow its staff into future leaders of healthcare quality improvement in the nation. HSAG's auditors are provided formal training in an assortment of healthcare-related topics, including health policy, clinical concepts, overview of analytic methods, data sources, and management techniques. HSAG offers:A comfortable work-life balance, and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package which includes medical, dental, vision, tuition reimbursement and 401(k).The Auditor, Sr. is a primary contributor to the Audit department's work that spans the broad spectrum of healthcare performance measurement projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, this position performs-under supervision-healthcare auditing, data validation, and performance measurement projects through various stages including implementation, day-to-day operations, audit support, evaluation, and reporting. Activities include independently developing work plans, report templates, and timelines; independently leading contracts and project tasks; guiding coordination and Auditor I, II, and III staff in oversight and maintenance of project files and other project tasks; leading client teleconferences and meetings; performing online research on healthcare topics; leading performance measure validation audits; and providing regular progress reports to Data Science & Advanced Analytics management staff.Details regarding potential project assignments will be discussed with potential candidates during the interview process.Essential Competencies, Duties and ResponsibilitiesServe as a primary contributing member of HSAG's Audits department within DSAA.Serve as a lead auditor for all performance measure validation audits.Lead and manage multiple client contracts as primary point-of-contact and subject matter expert.Mentor and train junior staff with limited supervision.Provide oversight of supplemental Healthcare Effectiveness Data and Information Set (HEDIS®)[1] audit operations.Independently act in a liaison capacity between appropriate management personnel and staff, transmitting decisions and information to organizational units as appropriate, as well as outside agencies and organizations.Lead project management tasks, including communication (written, phone, fax).Communicate directly and manage project partners, consultants, subcontractors, and other entities on audit and performance measure validation-related projects.Maintain, tag, and sort documents for assigned projects on appropriate SharePoint team sites and HSAG's corporate and federal networks following HSAG prescribed governance rules.Prepare project deliverables and lead documentation and submission of deliverable using the appropriate mechanism (i.e., electronic, hard copy, direct data entry etc.).Develop and adhere to project time and task schedules, identify opportunities to improve the project process, and develop quality improvement activities accordingly.Meet agreed-upon deadlines in a timely fashion and independently and accurately prepare and type deliverables, reports, various project documents, letters, and other material.Lead and complete the development of written and data-oriented reports in Microsoft Word and Excel.Conduct research via the Internet including literature searches of clinical topics as assigned.Participate in and lead pertinent healthcare educational and training presentations as required.Conduct Internal Quality Control (IQC) monitoring regarding efficiency/effectiveness of activities conducted. Present issues and recommended solutions and take corrective actions as indicated.Serve as a subject matter expert to HSAG staff and clients on HEDIS measures and non-HEDIS performance measures as applicable.Represent HSAG in a professional manner at all times.[1] HEDIS Certified Measures® is a registered trademark of the National Committee for Quality Assurance (NCQA).Compensation: 101,000 to 125,000/annually DOEJob Requirements:Education and/or ExperienceMaster's degree in business, science, or healthcare-related field.At least seven years of work experience in healthcare and a minimum of ten years of work experience are required.Certified HEDIS Compliance Auditor (CHCA) required.At least five years of auditing experience and four years of experience as a lead auditor; at least four years in HEDIS auditing and/or data validation, with at least one year as a lead are required.Advanced knowledge of performance measures is required.Experience writing client reports as a lead author and report designer is required.Prior experience leading multiple medium and large projects or contracts is required.Experience writing responses to requests for proposals is required.At least two years of supervisory experience, including experience mentoring junior staff.Other QualificationsProficient English/communication skills (i.e., public speaking, spelling, composition, grammar, proofreading and editing).Proficient interpersonal skills.Experience in Microsoft Word, PowerPoint, and Outlook.Experience in Microsoft Excel.Experience in conducting research via the Internet.Ability to handle several projects simultaneously and work with multiple teams.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.HSAG All User Information Security ResponsibilitiesAll workforce members, volunteers, contractors or third-party agents of HSAG, Inc. who are authorized to access information systems and/or associated company data on paper or in electronic format are responsible for the following:Adhering to policies, procedures and guidelines pertaining to the protection of HSAG Company Data.Reporting actual or suspected breaches or vulnerabilities in the confidentiality, integrity or availability of HSAG Data to your immediate supervisor/manager, Corporate Compliance or Information Technology/Security Personnel.Reporting actual or suspected breaches or vulnerabilities in confidentiality, integrity or availability of Corporate Data, may be reported anonymously, via the NAVEX Global Compliance hotline at 1-800-992-9892.HSAG publishes various policies, guidelines and procedures related to the protection of Corporate Data and Information Systems. They can be found on the corporate SharePoint website. Information on requirements that may be unique to your business unit or a system you have access to can be found by talking to your supervisor/manager or designated system administrator.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Vet/DisabilityGet job alerts by email.Sign up now!
Project Manager 3
Beacon Hill Staffing Group, LLC, Honolulu
Summary: Responsible for using best practice PMO methodology to create a project plan to fit the stakeholders/sponsors needs and deliver on desired outcomes.Education/ Experience: Bachelor degree in an IT-related discipline - preferred.PMP certification - preferred. 5+ years experience managing projects.Skills and Competencies: Advanced verbal and written communication skills.Must have a strong command of the English language written and oral.Ability to develop project plans, manage individual deadlines and goals.Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.Advanced proficiency with all MS Office applications, MS Project and/or Visio.Highly organized with good time management skills.Customer service orientation, and strong interpersonal skills.Analytical thinker with creative problem solving skills and attention to detail.Major Job Duties and Responsibilities: Develop integrated baseline project plans applying estimating models, identify resources and skills required, document estimating assumptions, refine plans and manage performance against them.Recommend best solutions based on understanding of business issues.Provide task-based schedule and cost forecasts and assist in assessing risk-based provisions.Capture and track program metrics and perform analysis.Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.Manage client expectations, anticipates operational and tactical risks and tracks them.Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.Manage project closure initiatives, such as client satisfaction survey and closure analysis.Document and archive project activities, deliverables, tools and findings for future projects.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™
Maintenance Technician I
Marriott Vacations Worldwide Corporation, Honolulu
Job Description Are you ready to grow your dream career and become part of our ohana? Aqua-Aston Hospitality is an operating business of Marriott Vacations Worldwide Corporation, a world premier organization with resorts in destinations around the globe. Join our team and help us create exceptional vacation experiences for our guests! JOB STATUS: Part-Time JOB SUMMARYResponds and attends to guest repair requests. Communicates with guests/customers to resolve maintenance issues. Performs preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspects tools, equipment, or machines. Carries equipment (e.g., tools, radio). Identifies, locates, and operates all shut-off valves for equipment and all utility shut-offs for buildings. Maintains maintenance inventory and requisitions parts and supplies as needed. Communicates each day's activities and problems that occur to the other shifts using approved communication programs and standards. Displays basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Performs all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. Tests, troubleshoots and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Programs TV's and performs general housekeeping and engineering-related inventory duties. Uses the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Displays basic computer skills including inputting air handler schedules and making temperature changes. CORE WORK ACTIVITIESReports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Welcomes and acknowledges all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates.Complies with quality assurance expectations and standards.Stands, sits, or walks for an extended period or for an entire work shift.Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance.Attention to customer service with a professional and pleasant personality.Available to work a flexible schedule including evenings, weekends and holidays.Performs other reasonable job duties as requested by Supervisors. General MaintenanceDisplays basic proficiency in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.Performs all surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.Tests, troubleshoots, and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's.Performs repairs on interior and exterior landscaping as well as external landscaping sprinklers.Performs general housekeeping and engineering-related inventory duties.Accident Prevention and SafetyFollows company and department safety and security policies and procedures to promote a clean, safe, and secure environment.Completes appropriate safety training and certifications to perform work tasks.Follows policies and procedures for the safe operation and storage of tools, equipment, and machines.Follows Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).Uses proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.Uses the Lockout/Tagout system before performing any maintenance work.Identifies and corrects unsafe work procedures or conditions and/or report them to management and security/safety personnel.Maintains a working knowledge of fire sprinkler and emergency power systems and be familiar with the duties and responsibilities of the Fire and Emergency Rescue Teams.Follows property specific procedures for handling emergency situations (e.g., Fire and Emergency Response Team, evacuations, medical emergencies, natural disasters) to preserve the building and its systems during the emergency and act as quickly and responsibly as possible to return the building to its normal operating status.Stores all flammable materials in OSHA (Occupational Safety and Health Administration) and EPA (Environmental Protection Agency) approved containment devices.Install, Maintain, and Repair ItemsCarries all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to carry out work tasks at all times.Responds and attends to guest repair requests.Organizes all painting and maintenance areas properly utilizing the appropriate methods and supplies.Cleans all tools and equipment and return to the shop and secure in the proper area.Cleans, lubricates, protects and otherwise maintain all tools and equipment in the resort. Identifies, locates, and operates all shut-off valves for equipment. Performs preventive maintenance in a timely manner. Maintain Building and PropertyCleans all engineering areas as directed by Engineering Management. Observes energy and utilities usage in the resort and on the grounds. Looks for ways to conserve energy and report any ideas to the Engineering Management.Maintain records or logsMaintains the preventive maintenance records, inspections, and rounds using a computer management system.Maintains a proper inventory of parts, materials, equipment, tools, and supplies necessary to perform his/her job.Maintains maintenance inventory and requisition parts and supplies as needed.Assures each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards.Reads logs, tracks and interprets readings from meters, gauges and other measuring devices in accordance with inspection and rounds procedures.Assists in the compilation of data for preventive maintenance inspection records.Guest RelationsAddresses guests' service needs in a professional, positive, and timely manner.Welcomes and acknowledges every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.Actively listens and responds positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response) to resolve issues and build trust.Responds to all guest complaints promptly and, if cannot remedy the situation, let the proper people know so they can follow up and try to satisfy the guest.CommunicationSpeaks to guests and co-workers using clear, appropriate and professional language.Follows verbal or written directions pertaining to minor maintenance repairs.Keeps supervisor updated on assignments.Maintains communication with supervisors so that all needed materials, tools and supplies are available or on order.Working with OthersPerforms daily assigned work orders and follow engineering standard operating procedures.Works with housekeeping staff and other departments to maintain all rooms, buildings, and property in perfect condition.Trains and provides technical advice to other engineers as needed or requested.Work in a team environment and effectively interact with all levels of the organization.Quality Assurance/Quality ImprovementWorks in a neat and efficient manner, keeping work areas clean and well organized. Supports the improvement of engineering services that effectively address problems affecting owners, guests and associates.Completes all maintenance or repair assignments in a timely, safe and professional manner.Complies with quality assurance expectations and standards.Computers/SoftwareTransmits information or documents using a computer.Enters and retrieves information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.Creates and maintains computer- and paper-based filing and organization systems for records, reports, documents, etc.Displays basic computer skills including inputting air handler schedules and making temperature changes.Physical TasksLifts, carries, reaches, bends, and climbs ladders.Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.Moves up and down stairs and/or service ramps.Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.Visually inspects tools, equipment, or machines (e.g., to identify defects).Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.Assists with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.Enters and locates work-related information using computers.Policies and ProceduresProtects the privacy and security of guests and coworkers.Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.Maintains confidentiality of proprietary materials and information.Follows company and department policies and procedures.Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.Performs other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #US Aqua Aston Site Operations
Senior Manager - Clinical Quality Assurance (GCP)
Beacon Hill Staffing Group, LLC, Honolulu
Beacon Hill Life Sciences is actively recruiting for a Senior Manager of GCP Quality Assurance to work a contract assignment, part-time hours. Hours: Part-time, approximately 20 hours per weekDuration of assignment: 6 months with possibility of extensionFully remote is possible, preference is hybrid (Location: Cambridge, MA)Pay Rate is based on experience with range being $100 - $125/hourSummary: The Sr Manager, GCP Quality Assurance coordinates GCP Compliance activities with Clinical Operations, Regulatory Affairs, Clinical Supply & Logistics, Sample Management and Pharmacovigilance as well as varied vendors supporting Clinical Studies.This is a high visibility role and will be directly involved in development and continuous improvement of GCP Quality and overall Quality Management Systems. This individual will be responsible for coordinating with key stakeholders to develop/implement processes and systems governing GCP activities. Will be Subject Matter Expert in GCP Compliance with respect to planning, execution, and close-out Clinical Studies.Responsibilities include: Oversight of ongoing compliance of Clinical Studies. Act as GCP QA Program Lead while working with internal customers to ensure overall compliance from risk-based principles. Work with internal and external GCP customers and develop and execute strategic plans to identify, mitigate, monitor and report study risks and Quality Tolerance Limits on a per study basis. Assist in resolving compliance issues at clinical sites, clinical vendors, and laboratories and provide assessment of the impact of any deficiencies. Escalate issues through the Quality Organization as needed.GCP Vendor Audits and Oversight. Support the GCP Vendor Audit Schedule including CRO, Central and Specialty Laboratories, IxRS/IRT/Randomization liaising with QA Vendor Auditing. Coordinate with Study Team members to ensure vendor audits are appropriately scoped and that third-party auditors are provided all the documentation and insights required for successful audit execution. Review and approve submitted audit reports. Ensure audits were performed to internal standards. Ensure proposed CAPAs are adequate and executed properly.Clinical Investigator Site Audits. Manage the Clinical Investigator (CI) Site Audit program for assigned studies. Coordinate with Study Team members to determine CI sites to be audited per study via risk-based criteria. Coordinate with Study Team members and third-party auditors to ensure CI site audits are appropriately scoped and audit planned. Review and approve submitted audit reports. Ensure audits were performed to internal standards. Ensure proposed CAPAs are adequate and track to closure. Determine if CI Site audit observations may represent study-wide or program-wide risks and ensure Impact/Risk Assessments and Study-wide/Program-wide CAPAs are adequate.Quality Management System. Coordinate with Program Leads, Biostatistics, Data Management, Medical Affairs, Pharmacovigilance to develop/implement Phase appropriate procedures to ensure consistency and quality with respect to Clinical Trial support activities. Perform internal audits of processes and functional areas to ensure compliance with GCP, internal SOPs and other applicable regulations. Coordinate with Senior Management, Functional Area Leads, and third-party vendors, to plan and execute resolution to compliance gaps identified during mock inspections.Candidate Requirements:Bachelor's degree in the Life Sciences with 7+ years in pharmaceutical or biotech drug development. Advanced degree preferred.Minimum 3 years of experience in Clinical QA. Experience in auditing both Vendors and Clinical Investigator Sites a plus. Experience helping with phase 3 registrational study preferred. Demonstrated experience working with clinical trial teams.Extensive experience with Global Clinical trial conduct, knowledge and understanding of ICH E6 (R2) GCP Guideline, FDA Regulations and EU Requirements.Ability to evaluate and reorganize priorities quickly in a dynamic matrixed setting.Excellent interpersonal skills, personal integrity, professional manner and ability to gain respect and develop good working relationship with cross functional personnel at all levels.Experience helping with phase 3 registrational study preferred.Must be organized and ability to multi-task with multitude of different pieces.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you!Beacon Hill. Employing the Future™
Maintenance Technician I
Marriott Vacations Worldwide Corporation, Honolulu
Job Description Are you ready to grow your dream career and become part of our ohana? Aqua-Aston Hospitality is an operating business of Marriott Vacations Worldwide Corporation, a world premier organization with resorts in destinations around the globe. Join our team and help us create exceptional vacation experiences for our guests! JOB SUMMARYResponds and attends to guest repair requests. Communicates with guests/customers to resolve maintenance issues. Performs preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspects tools, equipment, or machines. Carries equipment (e.g., tools, radio). Identifies, locates, and operates all shut-off valves for equipment and all utility shut-offs for buildings. Maintains maintenance inventory and requisitions parts and supplies as needed. Communicates each day's activities and problems that occur to the other shifts using approved communication programs and standards. Displays basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Performs all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. Tests, troubleshoots and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Programs TV's and performs general housekeeping and engineering-related inventory duties. Uses the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Displays basic computer skills including inputting air handler schedules and making temperature changes. CORE WORK ACTIVITIESReports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Welcomes and acknowledges all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates.Complies with quality assurance expectations and standards.Stands, sits, or walks for an extended period or for an entire work shift.Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance.Attention to customer service with a professional and pleasant personality.Available to work a flexible schedule including evenings, weekends and holidays.Performs other reasonable job duties as requested by Supervisors. General MaintenanceDisplays basic proficiency in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.Performs all surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.Tests, troubleshoots, and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's.Performs repairs on interior and exterior landscaping as well as external landscaping sprinklers.Performs general housekeeping and engineering-related inventory duties.Accident Prevention and SafetyFollows company and department safety and security policies and procedures to promote a clean, safe, and secure environment.Completes appropriate safety training and certifications to perform work tasks.Follows policies and procedures for the safe operation and storage of tools, equipment, and machines.Follows Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).Uses proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.Uses the Lockout/Tagout system before performing any maintenance work.Identifies and corrects unsafe work procedures or conditions and/or report them to management and security/safety personnel.Maintains a working knowledge of fire sprinkler and emergency power systems and be familiar with the duties and responsibilities of the Fire and Emergency Rescue Teams.Follows property specific procedures for handling emergency situations (e.g., Fire and Emergency Response Team, evacuations, medical emergencies, natural disasters) to preserve the building and its systems during the emergency and act as quickly and responsibly as possible to return the building to its normal operating status.Stores all flammable materials in OSHA (Occupational Safety and Health Administration) and EPA (Environmental Protection Agency) approved containment devices.Install, Maintain, and Repair ItemsCarries all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to carry out work tasks at all times.Responds and attends to guest repair requests.Organizes all painting and maintenance areas properly utilizing the appropriate methods and supplies.Cleans all tools and equipment and return to the shop and secure in the proper area.Cleans, lubricates, protects and otherwise maintain all tools and equipment in the resort. Identifies, locates, and operates all shut-off valves for equipment. Performs preventive maintenance in a timely manner. Maintain Building and PropertyCleans all engineering areas as directed by Engineering Management. Observes energy and utilities usage in the resort and on the grounds. Looks for ways to conserve energy and report any ideas to the Engineering Management.Maintain records or logsMaintains the preventive maintenance records, inspections, and rounds using a computer management system.Maintains a proper inventory of parts, materials, equipment, tools, and supplies necessary to perform his/her job.Maintains maintenance inventory and requisition parts and supplies as needed.Assures each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards.Reads logs, tracks and interprets readings from meters, gauges and other measuring devices in accordance with inspection and rounds procedures.Assists in the compilation of data for preventive maintenance inspection records.Guest RelationsAddresses guests' service needs in a professional, positive, and timely manner.Welcomes and acknowledges every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.Actively listens and responds positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response) to resolve issues and build trust.Responds to all guest complaints promptly and, if cannot remedy the situation, let the proper people know so they can follow up and try to satisfy the guest.CommunicationSpeaks to guests and co-workers using clear, appropriate and professional language.Follows verbal or written directions pertaining to minor maintenance repairs.Keeps supervisor updated on assignments.Maintains communication with supervisors so that all needed materials, tools and supplies are available or on order.Working with OthersPerforms daily assigned work orders and follow engineering standard operating procedures.Works with housekeeping staff and other departments to maintain all rooms, buildings, and property in perfect condition.Trains and provides technical advice to other engineers as needed or requested.Work in a team environment and effectively interact with all levels of the organization.Quality Assurance/Quality ImprovementWorks in a neat and efficient manner, keeping work areas clean and well organized. Supports the improvement of engineering services that effectively address problems affecting owners, guests and associates.Completes all maintenance or repair assignments in a timely, safe and professional manner.Complies with quality assurance expectations and standards.Computers/SoftwareTransmits information or documents using a computer.Enters and retrieves information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.Creates and maintains computer- and paper-based filing and organization systems for records, reports, documents, etc.Displays basic computer skills including inputting air handler schedules and making temperature changes.Physical TasksLifts, carries, reaches, bends, and climbs ladders.Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.Moves up and down stairs and/or service ramps.Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.Visually inspects tools, equipment, or machines (e.g., to identify defects).Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.Assists with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.Enters and locates work-related information using computers.Policies and ProceduresProtects the privacy and security of guests and coworkers.Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.Maintains confidentiality of proprietary materials and information.Follows company and department policies and procedures.Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.Performs other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #US Aqua Aston Site Operations
Content Producer + QA Specialist
Chegg, Inc., Honolulu
Job DescriptionContent Producer + QA SpecialistAs a Content Producer/QA Support on the Instructional Design and Development team at Chegg Skills, you will be instrumental in helping ship new and updated curriculum to our learners. In this role, you will provide content production and quality assurance support in our ecosystem of tools and across our catalog of disciplines. You will become a backend superuser of the curriculum-building tools that house our materials, and you'll be responsible for the nitty-gritty, tactical steps in the publishing process. You'll also conduct reviews of shipped content to ensure the student experience is what we'd expect.This work will span a variety of production, editorial, quality assurance, administrative, and operational tasks to help ensure all the content (text, visual assets, supplementary materials, etc.) is built, migrated, and published properly. You'll be expected to develop a technical understanding of our tools and have strong communication skills, a keen eye for detail, and a passion for tips and tricks that drive consistency within content with multiple authors.This role will report into the Technical Content Coordinator and work closely with others on the Content Operations team and the broader Instructional Design team. This will be a 6-month contract with high likelihood of extension.ResponsibilitiesQuickly learning and working in our suite of curriculum-publishing tools (CMS, homegrown LMS, assessment software, etc.) and developing a deep understanding of the technical contingencies, approval flows, and validation logic of our platformsOwning the tactical production and publishing of content across our catalog and providing the Technical Content Coordinator with information for weekly release notes/updatesDownloading, uploading, inputting, and renaming assets, files, and artifacts in our content management systemProviding content-based quality assurance support, which includes a comprehensive review of how content is rendered within the student learning environment(s) to ensure all components of the curriculum behave as expectedQuickly understand and consistently apply the conventions in our editorial house style guide for any minor editorial work requiredWhen appropriate, making fixes to resolve content-based bugs in our curriculumSupport Technical Content Coordinator on documenting and facilitating trainings on processes for building, migrating content to, and/or publishing new or adapted learning componentsOrganize and enable cross-catalog updates in response to emerging business needs and prioritiesSupport Content Operations team on process changes; identify pain points and problems inhibiting efficient or quality content production or maintenanceWorking in our suite of project management and collaboration tools (MS suite, Slack, Jira, Confluence)As needed, help support the media production pipelineAs needed, collaborate with the Content Ops team and instructional designers to understand and prioritize curriculum updates - helping determine the scope of changes, set realistic dates for curriculum release, and manage the completion of editorial, QA, and publishing tasks to meet deadlinesRequirements3+ years of experience in a role that blends digital content production and project management; could be web or digital content manager, content producer, LMS or CMS administrator, media editor, managing editor, or adjacent roleFamiliarity with and comfort engaging with a CMS or LMS; previous experience working with specialized content and configurations.A nice-to-have: experience working in curriculum design, edtech, education, tech bootcamp, or similar tech or tech-adjacent space.Ability to work independently, meet deadlines, and handle multiple projects simultaneously.Excellent communication and collaboration skills, particularly in writing.Exceptional time-management and organizational skills.Experience working as an editor or in quality assurance; should have strong editorial instincts and an eye for detail.Strong attention to detail and commitment to maintaining content accuracyAbility to adapt to evolving industry standards and technologies.Flexible hours to accommodate varying workloads.Why do we exist?Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.Video ShortsLife at Chegg: http://youtu.be/Fwf90zgaOLACertified Great Place to Work!: http://reviews.greatplacetowork.com/cheggChegg Corporate Career Page: https://jobs.chegg.com/Chegg India: http://www.cheggindia.com/Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careersChegg out our culture and benefits!http://www.chegg.com/about/working-at-chegg/benefits/http://techblog.chegg.com/Chegg is an equal opportunity employer
Cyber Security Manager
Beacon Hill Staffing Group, LLC, Honolulu
This position is responsible for guaranteeing that the security needs of stakeholders, vital for safeguarding the organization's objectives and operational workflows, are sufficiently addressed across all dimensions of enterprise architecture. This includes reference models, segment and solution architectures, as well as the resulting systems that support these objectives and workflows.Responsibilities:Lead a team to successfully complete projects, overseeing progress and tracking the status of Authorization to Operate (ATO).Investigate, analyze, and respond to cyber incidents occurring within network environments.Utilize data from various cyber defense tools to analyze and mitigate threats.Interpret, analyze, and report all events and anomalies according to network directives, including initiating, responding to, and reporting discovered events.Evaluate, test, recommend, coordinate, monitor, and maintain cybersecurity policies, procedures, and systems, including access management for hardware, firmware, and software.Ensure alignment of cybersecurity plans, controls, processes, standards, policies, and procedures with established cybersecurity standards.Identify security risks and exposures, determine causes of security violations, and propose procedures to prevent future incidents and enhance security.Develop techniques and procedures for conducting cybersecurity risk assessments, compliance audits, and evaluation and testing of hardware, firmware, and software for potential impacts on system security.Investigate and resolve security incidents such as intrusions, frauds, attacks, or leaks.Provide coaching and guidance to less-experienced professionals and serve as a Value Stream Manager.Core Competencies:Business ContinuityClient Relationship ManagementRisk ManagementSystems IntegrationTechnology AwarenessStrong communication skillsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™
Quality Administrator
Dragados USA, Honolulu
Founded in 1941, Dragados is a primary construction arm of ACS Group, consistently ranked first overall on the Engineering News-Record (ENR) Top 250 International Contractors List. Dragados is an industry leader in delivering all types of major infrastructure projects and has a proven track record of completing some of the largest, most complex, and first-of-their kind projects in the U.S. and across the globe. In North America alone, Dragados has experience delivering more than $40 billion worth of major infrastructure projects within the last 10 years and is currently ranked #5 in transportation and #31 overall on ENR's 2022 Top 400 Contractors list.Naval Facilities Engineering Systems Command (NAVFAC) Pacific has awarded Dragados JV a $2.8 billion task order - under an $8 billion indefinite-delivery/indefinite-quantity (IDIQ), multiple-award construction contract awarded in November 2021 to Dragados JV to replace a dry dock at Pearl Harbor Naval Shipyard and Intermediate Maintenance Facility at Joint Base Pearl Harbor.Quality AdministratorReporting to the Quality Control Manager, the Quality Administrator will act as a representative of Quality throughout the project and be responsible for contributing to the ongoing development and delivery of the project's Quality Control Plan through participation in a variety of Quality initiatives. ResponsibilitiesProviding on-going Quality onboarding support aimed to the implementation of the Quality Control Plan, procedures, and processes by project personnelPreparation of quality regular monthly reports and quality daily reports summaries for the Quality Control ManagerAssist the Quality Control Manager in the maintenance of the Quality Control PlanEnsure that all Quality records associated with the implementation of the Quality Control Plan are kept organized and appropriate location within Aconex or SharepointTrack status of all inspections and tests to inform the Quality Control Manager and ensure that all non-conforming product, activity or procedure is recorded in the Non-Conformity Report (NCR) and in the NCRs registerManage Employee Certifications/ Qualifications log ( i.e Welders)Manage Equipment Calibration logManage Training log for quality (FieldWire, NCR, Onboarding)Verify in the field that all the testing equipment used by the Laboratory is properly maintained and calibratedKeep minutes of the meetings such as Plan of the Day, Weekly QC Meeting (3 Week look ahead) and 3 Phase MeetingsSkills, Knowledge & AbilitiesPost-secondary education2-5 years of Quality Control and Assurance experienceYou have working knowledge of Quality Management SystemAbility to work effectively within a multidisciplinary, multilingual, and multicultural teamEffective relationship building skills which allow you to obtain and analyze information from multiple diverse sourcesAble to communicate effectively in both written and verbal formats Salary Range: $50,000-$80,000
Quality Assurance Specialist - Payor Enrollment Team
symplr, Honolulu
Overview The symplr Quality Assurance Specialist performs a critical role in auditing all phases of provider enrollment on behalf of medical providers with commercial and/or government payers. Duties & Responsibilities Audit data entry, CAQH, follow up logs/calls, enrollment applications, link letters and spreadsheets for accuracy and completeness based on internally documented standards and payer standards. Provide feedback to our enrollment team managers in a courteous and confidential manner. Maintain necessary logs, lists, records, and current documentation required for internal audits. Provide routine follow up and status confirmation of audits pending corrections. During auditing, identify and record trends to contribute to process improvement efforts in both quality and efficiency. Maintain relationships with payer representatives and clients as required. Respond to all external/internal inquiries in a timely manner. Participate in team meetings and process improvement initiatives to continuously improve work product quality and efficiency. Performs other duties as assigned. Skills Required Highly self-motivated, preferably with some expertise with payer enrollment process for all levels of licensure including but not limited to MD/DO, NP, PhD, PT, OT, LCSW, OD, DDS, DPM, etc. across all specialties including medical, dental, vision, behavioral health, and physical health. Success-driven and results-oriented, with the ability to implement and manage cross-functional projects Proficiency with credentialing systems and learns new systems/processes quickly Familiarity using payer websites including but not limited to CAQH, Pecos, NPI/NPPES, Availity, Navinet, CMS I&A Ability to interact effectively with a variety of people (such as physicians, medical staff offices and Health plans) Provides highest level of customer service for both internal and external customers Strong written and verbal communication skills, along with strong presentation and client interaction skills Ability to prioritize tasks and projects. Accurate discernment on when to act independently and when to ask for guidance and/or assistance Consistently demonstrates flexibility, a customer-focus, terrific organizational skills and a passion for details Qualifications Required: Every organization has a culture, whether they mean to or not, so why not be intentional about it?Together, if we shape our intentions, actions, and interactions around a common, purposeful culture, we are able to quickly achieve more, attract others who help realize our goals, and thrive in our professional relationships. Associate degree or an equivalent combination of education and/or experience in healthcare 3+ years of Payor Enrollment Experience. Preferred experience in managed care, provider credentialing, patient financial services or provider relations Prior data management/data integrity experience preferred MinUSD $22.00/Hr. MaxUSD $25.00/Hr.
Director- Assurance & Advisory
SingerLewak LLP, Honolulu
Job DetailsJob LocationHonolulu Office - Honolulu, HIDescription SingerLewak is a Top 100 accounting and consulting firm in the west region. Serving clients since 1959, SingerLewak has developed a reputation for excellence and expertise in the accounting and management consulting industry. Providing the services of a large firm with a blended environment of practices, services and industry specializations, SingerLewak continues to demonstrate renowned industry leadership year-over-year. The firm takes pride in client service and professional and personal advancement, as demonstrated by our SL forward program which promotes a culture of learning and growth through targeted development and leadership programs and SL Cares, together with a continual focus on client service and technological evolvement. Responsibilities: Maintains contact with clients throughout the year; possesses a thorough knowledge of the client and all facets of the client's business and control systems; building and maintaining good client relationships Either assumes the role of engagement partner or reports directly to the engagement partner on engagements in accordance with firm policies Signs attest opinions as a representative of the firm when assigned the role of engagement partner Oversees all phases of an audit, review or accounting engagement when reporting to an engagement partner and ensures the client deliverable complies with both the applicable accounting framework and firm policy Appraises the engagement Partner, if applicable, of all important developments on the client account; identifies any potential issues on each engagement and implements solutions after partner consultation Demonstrates a thorough knowledge and proficiency in the necessary technical skills needed to advise clients Responsible for ensuring engagements are properly scheduled Serves as a subject matter expert in discipline or industry, specifically: not for profit, unions and benefit plans Ensures billing and collection practices are executed by engagement teams in accordance with firm policy Supervises staff assigned to engagements and provides on-the-job training; reviews work papers and reports prepared by the engagement team in accordance with firm policy Plays a pivotal role in staff performance evaluations, reviews and periodic counseling Involved in the recruitment of staff and interviews Assurance and Advisory candidates when needed Acts as a representative of the firm in business development matters; develops a network of business contacts and referrals to generate business for the firm Assumes the lead role on prospective client leads assigned to them and responsible for initial communications with prospective clients, generating fee estimates and attending prospective client meetings Maintains a firm first, one firm, united philosophy Performs additional tasks as required by the partner groupQualifications Minimum Qualifications: Approximately 10 years' experience in public accounting and a minimum of 3 years in a senior manager position Bachelor's degree in accounting or related field Holds a current and valid CPA's license Ability to travel to assigned client locations Demonstrated ability to bring in new business to a CPA Firm Preferred Qualifications: Ability to be a team leader and work as an effective member of a team Proven project management and time management skills Possess thorough knowledge of Generally Accepted Accounting Principles in the United States, United States Generally Accepted Auditing Standards, and the Public Company Accounting Oversight Board standards, as needed Maintains appropriate compliance with all Firm-wide policies and procedures Ability to direct, review and train departmental staff Same day travel for work at clients' offices, meetings, and seminars, as needed. Occasional out-of-town travel with overnight stay for work at clients, meetings, or seminars Occasional overtime work required throughout the year. Heavy overtime work required from January 1 to May 15, may be in excess of 55 hours per week. SingerLewak is an affirmative action-equal opportunity employer and complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.