Policy Analyst Salary in Hoffman Estates, IL

Position Overview: We are seeking a meticulous and proactive IT Financial Analyst to join our dynamic IT team. The primary focus of this role is to monitor , track, and analyze the IT budget, ensuring expenditures align with the allocated budget and providing insights on budget utilization . Additionally, the candidate will be responsible for coordinating the renewal of IT licenses, subscriptions, and contracts, as well as evolving software procurement processes and overseeing the Centralized Software Procurement review. This role demands strong analytical skills, financial acumen, and the ability to collaborate effectively with various departments to maintain cost-effective IT operations. Key Responsibilities: 1.Budget Monitoring: - Monitor and track IT expenses on a regular basis to ensure adherence to the allocated budget. - Analyze and report on budget utilization , highlighting variances and potential areas for cost savings. - Collaborate with finance and procurement teams to reconcile budget discrepancies and ensure accurate financial reporting. 2. Cost and Savings Analysis - Analyze historical spending trends and current budget utilization to provide insights and recommendations for optimizing IT expenditures. - Work closely with department heads and project managers to understand budget requirements and provide guidance on budget allocation and utilization . 3. Contract Renewal Management - Track and manage the renewal dates for IT licenses, subscriptions, and contracts. - Ensure timely renewal of essential IT services to minimize disruptions and maintain operational efficiency. 4. Software license spend life-cycle management - Implement and oversee the Centralized Software Procurement review process to ensure compliance with organizational policies, standards, and budget constraints. - Evaluate software purchase requests, conduct vendor assessments, and recommend approvals or alternative solutions based on established criteria and best practices. 5. Expense Tracking and Reporting - Maintain accurate records of IT expenses, invoices, and payments. - Generate regular reports and dashboards to communicate budget status, renewal timelines, and cost-saving opportunities to senior management. 6.Portfolio Budget Tracking: Manage and track the overall IT portfolio budget, including multiple projects, initiatives, and operational expenses. Provide regular updates and forecasts on portfolio budget utilization , identifying risks, opportunities, and recommended actions to maintain alignment with organizational goals and financial targets. 7. Process Improvement: - Continuously review and optimize IT budget monitoring, renewal management, software procurement processes, and the Centralized Software Procurement review to enhance efficiency and cost-effectiveness. - Implement best practices and innovative solutions to streamline workflows and improve financial management . ** Qualifications:* * - Bachelor's degree in Finance , Accounting, Information Technology, or related field. - Proven experience in IT budget monitoring, financial analysis, and contract management. - Strong analytical, numerical, and problem-solving skills. - Proficiency in budgeting and financial analysis tools, as well as Microsoft Excel, Power BI Dashboards, SharePoint - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Detail-oriented with a high level of accuracy and organizational skills. - Knowledge of software procurement processes, Centralized Software Procurement review, and IT service contracts is a plus. CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:Paid Time Off (PTO)401K Matching ProgramTuition Reimbursement At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Position Responsibilities & Essential functionsReceives inbound client/associate inquiries via phone, web chat, e-mail, and online ticketCreates case logs, record information, establish resolution time, follow up on issues, and escalate complex issuesAssesses issues and establish a course of action to guide the client/associate to timely resolution of inquiryTroubleshoots problems with malfunctioning software applications and recommends corrective actionDirects and guides clients through resolution of technical issuesSubmits requests for product changes and other custom programming updatesPractically applies knowledge of CDK case resolution process, policies, and escalation methodologyAttends training courses as required and stay abreast of evolving internal processes and industry developmentsProvides customer service and remote support services and applies problem solving skillsWorks in a team environment and assist team members on various issuesProvides other ad hoc support and duties as assignedWorks in an environment with competing prioritiesQualifications & Requirements:Associates/Bachelors strongly preferredProficient PC skills, specifically in Windows and IOS environmentsKnowledge and familiarity with mobile devices (Smartphones/iPads)Ability to document, track and monitor a problem/issue to a timely resolutionProblem solving abilityStrong negotiation skill; strong verbal and written communication skills along with prioritization of dutiesPREFERRED ATTRIBUTES & Qualifications:1 year of PC desktop support or technical support experience with client contactKnowledge of Microsoft O/S and PC hardware, Microsoft Printing, Active X controls, and Mobile devices (Smartphones/iPads)Experience using a ticketing System such as Clarify, Remedy, or FootprintsKnowledge of Unix / Linux / SQLPC certifications (A+, MCDST or MCST)Automotive industry experienceBilingual French or SpanishHourly Range: $22.00/hr to $24.00/hr Internal Mobility Criteria Given the level of training and time required to ensure proficiency in this role, employees will be expected to remain in role for a minimum of 24 months before any internal movement, outside of Customer Care, will be approved.Any employee below this threshold will require approval by Sr. Director or above.CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:Paid Time Off (PTO)401K Matching ProgramTuition Reimbursement At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.