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Program Coordinator Salary in Hartford, CT

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If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.
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Human Resources Coordinator
Volt, Hartford
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Care Coordinator I - Workers' Compensation
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The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. 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Regularly demonstrate most of the seven qualities of exceptional care in serving clients (friendliness, empathy, empowerment, accountability, knowledge, resilience, fairness and providing "plus 1" service)Collaboration: 10% Provide prompt, accurate and clear information to our clients. Consult with senior peers and/or leadership on items that require clarification and/or escalation and learn through these interactions. Administration: 10% Document relevant information into system(s) to ensure records are clear, concise, and accurate. Navigate multiple software systems as appropriate to document and/or obtain information for inquiries. Demonstrates an understanding of HIPPA and other regulatory requirements and apply to daily work interactions. Adheres to established operating procedures and service standards. Meet or exceed KPI's established for your role and area. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: 0-2 years of customer service experience or equivalent combination of education, training, and work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Knowledge of the company's products, services, and business operations to enable resolution of inquiries. Excellent customer service skills that build elevated levels of client satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others. Ability to work both independently and in a team environment.PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: If working with federal government contract clients, colleague is required to receive federal government clearance for handling sensitive information. Colleague is also required to receive annual security awareness training. For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hear. The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus. The work environment utilizes florescent lighting; noise level is moderate. The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position. Please be advised this job description is subject to change at any time.
Care Coordinator I - Workers' Compensation
One Call Medical, Inc., Hartford
Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $21.5 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Pet InsuranceHealthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY: This dynamic role involves coordinating care for workers' compensation clients through phone and online channels (e.g., instant message, email). You will be handling inquiries and addressing basic tasks like ordering supplies, scheduling appointments, and managing referrals. It's a fast-paced role crucial to the success of our business operations.YOUR DAY TO DAY:• Customer Care (80%): Provide accurate information, address inquiries, demonstrate exceptional care qualities• Partnership (10%): Work closely with other teams on technical issues• Administration (10%): Document information, navigate software systems, ensure compliance with regulations, follow operating procedures, meet or exceed KPIsWHAT YOU NEED TO SUCCEED:• A minimum of 1 year working in a call center customer service role or equivalent combination of education, training, and customer service background• Computer navigation and operation skills• Hardwired (ethernet) internet (internet reimbursement provided)• A designated workspace for home office to limit distractions and privacy for sensitive info • Excellent verbal and written communication skills• Excellent customer service skills that build elevated levels of client satisfaction• Demonstrates effective people skills and sensitivities when dealing with others• Ability to work both independently and in a team environment.• This job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hearPHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload• Specific vision abilities required by this job include the ability to see things from a close distance and ability to adjust focus• The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height)• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position• Please be advised this job description is subject to change at any timeSalary Disclosure:This compensation range considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5Hourly
Care Coordinator I - Workers' Compensation
One Call Medical, Inc., Hartford
Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $21.5 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY:This dynamic role involves coordinating care for workers' compensation clients through phone and online channels (e.g., instant message, email). You will be handling inquiries and addressing basic tasks like ordering supplies, scheduling appointments, and managing referrals. It's a fast-paced role crucial to the success of our business operations.YOUR DAY TO DAY:• Customer Care (80%): Provide accurate information, address inquiries, demonstrate exceptional care qualities• Partnership (10%): Work closely with other teams on technical issues• Administration (10%): Document information, navigate software systems, ensure compliance with regulations, follow operating procedures, meet or exceed KPIsWHAT YOU NEED TO SUCCEED:• A minimum of 1 year working in a call center customer service role or equivalent combination of education, training, and customer service background• Computer navigation and operation skills• Hardwired (ethernet) internet (internet reimbursement provided)• A designated workspace for home office to limit distractions and privacy for sensitive info • Excellent verbal and written communication skills• Excellent customer service skills that build elevated levels of client satisfaction• Demonstrates effective people skills and sensitivities when dealing with others• Ability to work both independently and in a team environment.• This job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hearPHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload• Specific vision abilities required by this job include the ability to see things from a close distance and ability to adjust focus• The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height)• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position• Please be advised this job description is subject to change at any timeSalary Disclosure:This compensation range considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5Hourly
Senior Director- Extended Day Treatment
The Village for Families and Children, Hartford
The Village for Families and ChildrenSenior Director- Extended Day TreatmentDetailsJob Tracking ID: 512620-878921Job Location: Hartford, CTJob Level: AnyLevel of Education: Masters DegreeJob Type: Full-Time/RegularDate Updated: 05/20/2024Years of Experience: 5 - 7 YearsStarting Date: 05/08/2024Salary: 92,000Work Hours: Full time 40 hoursJob DescriptionStarting annual salary $92,000 Extended Day Treatment (EDT):Responsible for the leadership and oversight of a multi-site intensive milieu-based program (Hartford, Manchester, Middletown, Meriden) for children ages 5 to 14. Responsible for overall quality of clinical services, professional development of staff, ensuring productivity and fiscal health of the program, direct supervision of Licensed Clinical Program Coordinators, adhering to licensing and accreditation standards, and forming strong relationships with funder. Looking for a charismatic, committed leader with critical thinking and problem-solving skills to adapt to the needs of the department.JOB SUMMARYThe Senior Program Director is expected to contribute to the agency’s mission by leading programs that provide a range of developmentally appropriate and culturally competent support services. This position provides leadership and management of the program, as well as is responsible for the overall coordination and implementation of the program. The Senior Program Director ensures that the clinical and community-based child and family programs provide high quality direct client care, as well as contribute to other departments’ understanding and utilization of child and family support services. They will also provide administrative and reflective/clinical supervision for assigned programs. The Senior Director will maintain a strong relationship with the Department of Children and Families as well as other applicable agencies.KEY RESPONSIBILITIESProvides supervision of program supervisors and other staff as assigned.Provides leadership, training and day-to-day management of the new and existing staff in assigned programs.Manages recruitment, selection and hiring of program staff. Provides orientation, supervision and evaluation of staff, including supporting and monitoring of staff development, as well as addressing performance concerns as needed.Monitors, encourages and supports management of productivity.Coordinates and facilitates rounds/group supervision, and other multidisciplinary or team meetings.Completes documentation, reports, grant paperwork and any other documentation and reports required by agency and program policies and funding sources accurately and on time.Works as a team member with other senior level staff to professionally respond to staff, client and agency needs.Collaborates with other program and agency staff to ensure integration of services and development of an internal system of care. Provides intra-agency consultation services, including case-centered consultation, program development and/or grant proposals, development and implementation of training initiatives and consultation relations to client and psychological services.Contributes to agency organizational life by participating in agency-wide task forces, committees or problem solving teams.Partners with supervisor to identify areas and develop plans for personal growth.Participates in planning and developing agency policies and procedures.Contributes to agency visibility and development of community linkages by representing The Village in community groups or committees as requested. Experience and SkillsEDUCATIONEducational Requirements: Master’s or Doctoral Level clinician in the Human Services field.EXPERIENCEExperience Level: Must have significant clinical experience working with children and their families, populations serviced by The Village and be culturally sensitive and responsive.Supervisory and management experience: Ability to lead and manage multiple programs and adapt supervisory style to support the professional.Personal Characteristics: Excellent interpersonal, oral and written communication skills required. Must be a good team player and leader, is flexible in approach to job and others, insightful, self-reflecting and aware of impact on others, patient and empathic, shows good judgment in pressured situations.Cultural Competency: Familiarity, sensitivity, and/or experience working with diverse populations. Sensitivity to the impact of race, gender, sexuality, culture, language and spirituality on mental health treatment.Physical abilities: Physically able to perform the essential functions of the position, with or without reasonable accommodations. These essential functions include, but are not limited to, the abilities to function safely in a therapeutic situation. The Village for Families and Children is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.PI241162307