Patient Services Representative Salary in Fort Lauderdale, FL

Works within the fast paced environment of the Central Nursing Team to complete non-clinical projects and functions. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems within the nursing department. Works with Nurse Manager and field staff to schedule patient visits for home infusion. Works with pharmacy, reimbursement, and nursing departments as coordinator for nursing referrals. Delivers straightforward administrative and/or other basic business services in Customer Service. Works with various staff, departments and prescribers via fax, email, IM, and phone. Responds timely to inquiries from patients, field staff, and other departments for information and assistance. Position requires excellent interpersonal skills, critical thinking, multi-tasking, retention, and flexibility. Independently responds to inquiries ranging from routine to moderate complexity. Issues tend to be routine in nature. Good knowledge and understanding of Customer Service and business/operating processes and procedures. Enhance organization reputation by accepting ownership for responding to new and different requests. Escalate issues as necessary.ESSENTIAL FUNCTIONSUse of pharmacy and scheduling programs for documentation and nurse scheduling of home infusion visits.Proactively communicate to field staff, nursemanagement,and patients.Investigate/research issues and provide resolution.Take initiative for problem solving with ability to multitask effectively and use critical thinking.Correct and timely entry of data in appropriate systems.A pro-active work ethic with ability to be managed/trained virtuallyProficiency and use of Excel and OutlookQUALIFICATIONSHigh School education or GED.5+ years of relevant Customer Service experience.Previous Healthcare experience preferred but not requiredMicrosoft Office Suite.Extremely detailed oriented.Excellent written and oral professional communication skills.Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Employment Type:Full timeShift:Description:Summary:Responsible for the strategic oversight of the operations and financial performance of assigned Primary Care medical practices/programs. Accountable leader to facilitate an organizational culture that reflects a commitment of excellence to service, quality, safety, colleague engagement, and financial performance.The position facilitates the offering of a complete range of Primary Care services and ensures that the team works to treat acute illness and chronic conditions, while improving Hypertension Management, maximizing Annual Wellness Visits, increasing Colorectal Cancer Screening adherence, capturing Depression screening, addressing Heart Failure Risk, and improving High Cholesterol Management, Uncontrolled Diabetes, etc.Essential Duties: *Develop and implement systems to ensure the high quality, efficient, cost-effective operations which support and achieve goals and objectives of the practice/program assigned. Work in partnership with key stakeholders to achieve desired clinical, financial, quality and service outcomes for patients, staff, and the organization.*Responsible for business planning, contract management, engagement and directing opportunity assessment and variance resolutions to achieve local ministry and system goal expectations. Partners with senior leadership to develop short-term and long-term plans for the growth and expansion of services. *Monitor and analyze daily operations, evaluations, recruitment, practice audits, practice budget performance, and payor mix to maximize practice/program effectiveness and system integration. Establish processes and long-range goals consistent with standards established by Holy Cross Health and Holy Cross Medical Group, Trinity Health, The Joint Commission, CMS, OSHA, and other regulatory agencies. Report monthly practice/program performance inclusive of a corrective action plan if appropriate to Executive Director, Holy Cross Medical Group Primary Care and Holy Cros Physician Partners and / or appropriate leader. Develop business proformas, analyze and plan for new or revised programs/services. Research current trends and competitor's programs. *Responsible for delivering key initiatives on time, within budget, and according to approved plans.*Maintain a working knowledge and compliance of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Enhance relationships with physicians and will communicate directly with physicians and executive leadership regarding problem identification and resolution. Ensures proper follow through takes place on outstanding items. *Responsible for the effectiveness of physician/staff leasing arrangements. Maintain efficient and cost effective operations for leasing arrangements. Responsible for staffing models to support different specialty services based on acuity and sub specialty differentiators. Assure that appropriate or required documentation is maintained for practice/programs to allow for both accurate reporting of the programs for governmental and system requirements and data gathering to allow for meaningful assessments of the programs being provided to the community.*Accountable to facilitate and create a learning organization and process improvement initiatives (i.e. 4DX, Extreme Ownership, LEAN, Trinity Leadership System). In collaboration with Physicians and Practice Leader/manager, identify, evaluate, and lead changes needed within department/service-line. Seek to incorporate new technologies and methods to improve clinical outcomes, productivity, and organizational effectiveness. Challenge current processes to identify more cost effective and quality-focused methods.Standard Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 1) Education / Training: Master's Degree in Health Administration (MHA), Business Administration (MBA), Nursing (MSN) or other advanced degree from an accredited graduate program is strongly preferred. 2) Work Experience: Minimum of five years of relevant experience in management of a Medical Group/Ambulatory Practice, or other required (Manager level and above). Primary Care Program, Business development, physician relations and recruitment experiences are strongly preferred. 3) Certification, Licensure, Registration: Membership in a professional organization such as the American College of Healthcare Executives (ACHE), Healthcare Financial Management Association (HFMA) or Medical Group Management Association (MGMA), preferred. Clinical Licensure, Fellowship and/or certification in a professional organization or Process Improvement certifications, preferred. 4) Other Qualifications: Excellent written, verbal, and analytical skills, attention to detail and demonstrated proficiency with Microsoft Office applications required. Proven ability to develop collaborative relationships with physicians, peers and leaders is essential. Experiences with ambulatory care, practice management, acute operations, financial management, service excellence, regulatory preparedness and/or physician relations required. Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Employment Type:Full timeShift:Day ShiftDescription:This is a full-time position with 8-hour shifts. Hours: Monday - Friday, 10:00am - 6:30pm & occasional weekends from 7a - 12:00p.What you will do:Register patients by obtaining necessary and accurate financial and demographic information.Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.Collect money due from patient at admission, or in ER setting, prior to discharge.Complete all necessary reports.Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.Minimum Qualifications: High school diploma or GED requiredAssociate's degree preferred or process of obtaining one (preferred)Must possess excellent customer service, communication and organizational skills and the ability to multi-taskLicensure:Certified Patient Account Technician CPAT preferredOur Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Employment Type:Full timeShift:Evening ShiftDescription:Hours of operation are 5a - 8p Monday - Saturday. Work schedule will be 8-hour shifts during this timeframe. Weekends will be 7:30a - 4p or 11a - 7:30p. Schedule flexibility is preferred.What you will do:Register patients by obtaining necessary and accurate financial and demographic information.Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.Collect money due from patient at admission, or in ER setting, prior to discharge.Complete all necessary reports.Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.Minimum Qualifications: • High school diploma or GED required• Associate's degree preferred or process of obtaining one (preferred)• Must possess excellent customer service, communication and organizational skills and the ability to multi-taskLicensure:* Certified Patient Account Technician CPAT preferredOur Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

CompHealth is the nation's largest locum tenens staffing agency, offering more than 100 physician specialties, as well as permanent physician placement and both temporary and permanent allied healthcare staffing. At CompHealth, we are known for our employee-centric culture, strong core values and providing outstanding customer service. With CompHealth you can love what you do and impact the lives of millions of patients ever year.Have great earning-potential as an Inside Sales Consultant in the Physician Permanent Placement Division at CompHealth in Fort Lauderdale, FL. As an Inside Sales Consultant you will place physicians in permanent positions in facilities all over the country.Responsibilities Source healthcare provider names, contact information and generate call lists Make outbound phone calls to providers and develop prospective business by building relationships, persuading and influencing them to consider new career opportunities with our clients Screen, qualify and determine viability of providers then match them up with appropriate opportunities based on their needs/wants Build an active pipeline, and continually identify and develop new healthcare provider prospects Sell and negotiate throughout the recruitment process and act as a subject matter expert while taking a consultative approach with providers Generate revenue through closing the permanent placement of healthcare providers into our client facilities Meet and exceed production goals throughout a consultative sales cycle Qualifications 3+ years of experience in consultative sales or selling a professional service Intrinsically motivated and able to persevere through tough markets Professional written and oral communication skills with the ability to persuade and influence prospects We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $50,000 -- $235,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.In return we offer:• 401(k) retirement plan with company match• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.• Flexible work schedules - including work-from-home options available• Recognition programs with rewards including trips, cash, and paid time off• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling• Tailored training resources including free LinkedIn learning courses• Volunteer time off and employee-driven matching grants• Tuition reimbursement programsClick here to learn more about our company and culture.CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.What makes CHG Different? You.

With Weatherby Healthcare, a division of CHG Healthcare, you can love what you do and make a difference in people's lives. We are experts in providing highly qualified locum tenens physicians, physician assistants, and nurse practitioners to hospitals and healthcare facilities in all 50 states. We are known for our invigorating culture, but what really gets us out of bed in the morning is the fact that our efforts touch the lives of millions of patients every year.As an Inside Sales Representative in the Weatherby Healthcare division, you will reach out to doctors (mainly by phone), learn their career goals, and then match them with a healthcare facility that needs their services. We are looking for someone who can work with full autonomy and adapt to our innovative and creative business model. If you have good job tenure, experience with a long sales cycle and GRIT is a quality you possess, then you could really make a name for yourself on one of our high-performing sales teams. Responsibilities Establish and maintain strong relationships with new and existing physicians and clients Negotiate contract terms with physicians and clients and extend offers Maintain and grow pipeline and database of potential candidates and clients This position requires that you commute to the Ft Lauderdale office twice per week. Qualifications Have worked at least one year in sales by selling products or services Have experience with B2B and/or B2C sales Strong "hunter" approach to sales with ability to create, grow and manage a book of business Have experience and comfort with making cold calls Have persuasive and influential written and verbal communications skills Are able to take and give feedback Have leadership ambitions Have knowledge of the healthcare industry - it's a bonus, but not required Ability to meet individual KPI's, while maintaining healthy competition among other team members Are a go-getter, with grit We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $50,000 -- $235,000 annually , with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.In return we offer:• 401(k) retirement plan with company match• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.• Flexible work schedules - including work-from-home options available• Recognition programs with rewards including trips, cash, and paid time off• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling• Tailored training resources including free LinkedIn learning courses• Volunteer time off and employee-driven matching grants• Tuition reimbursement programsClick here to learn more about our company and culture.CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.What makes CHG Different? You.