Associate Specialist Salary in Eden Prairie, MN

Job Overview:The Category Merchandising Specialist executes specialized support tasks in a specific merchandising department. These functions are exercised across various systems and require timely input with high accuracy. Will provide support tasks related to executing sales and merchandising strategies.Job Responsibilities and Accountabilities: Gathers and inputs information into the promotional planning systems and communicates that information to the appropriate retailers and/or regions. Responsible for keeping information related to assortment and shelf accurate in the appropriate systems. Communicates pricing guidelines and recommendations to the appropriate retailers and regions. Ensures accurate input of pricing information and deals in conjunction with the Category Manager. Responsible for accurate input of deals into the appropriate systems. Assists the Category Manager in accurate record-keeping associated with contracts, deals, and promotions. Provide as-needed support to the Category Manager related to planning. Assists in gathering appropriate information, record keeping, and filing related to the planning process. Acts as a point of contact for customer requests or questions and is a liaison between other business planning groups. Processes exception orders and order entry in the system.Reviews and approves vendor promotions. Information gathering, compiling, and spreadsheet creation. Develops, maintains, and reviews basic Excel templates and reports. Provides Vendor support as necessary such as sending samples or picking up products. Performs other relevant job duties as required. Job Requirements: 2-year degree or equivalent experience. 0-2 years of retail and/or supply chain merchandising experience with a solid understanding of operations, systems, category management, and merchandising. Strong planning and organizational skills will be required. Must have the ability to use basic Microsoft Office applications (Excel, PowerPoint, etc.) and use them to organize information. Basic understanding of business planning and category management preferred.Ability to work effectively in a fast-paced, matrixed environment. Must be able to work effectively within your team while developing strong relationships with others such as other internal teams, vendors and customers. Excellent written and verbal communication skills as well as interpersonal skills to develop and maintain effective business relationships. Must have a strong attention to detail. Accurate input of information into multiple systems is critical to this position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity Employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Our Customer Service Support Specialists have customer-facing roles assisting our customers with purchasing needs and providing exceptional remote technical and level 1 clinical support. Elucent Medical is a rapidly growing, medical device startup in the surgical navigation space. We are looking for a high energy, fast-learning candidate who is excited about being on the cutting edge of new technology.EDUCATION, BUSINESS EXPERIENCE AND PHYSICAL REQUIREMENTSCustomer Service experience requiredCustomer-oriented personalityHigh level of troubleshooting abilitySales and customer support experience preferredStartup, small business experience preferredERP/CRM experience preferredREQUIRED COMPETENCIESThis role is both customer-facing and technical. Competencies include positive and constructive communication skills, ability to navigate ERP systems and CRM databases, comfort and speed with familiarizing oneself with new technologies and processes, the ability to remain calm when customers are frustrated, and commitment to satisfying a customer's needs. Must be a self-starter with experience in high level detail-oriented assignments.DESCRIPTION OF RESPONSIBILITIESElucent is a rapidly growing startup. Our customer service support team to monitor our customers' active clinical cases and provide support and direction as needed. They record customer interactions, comments, and complaints and escalate appropriately. They provide support to our sales and field team members as well as perform remote service tasks such as scheduled software updates. They process orders and participating in shipping and fulfillment as needed, while also proactively alerting the sales team when our customers are running low on product or renew a service contract. They are required to learn our product and processes inside and out to be a confident source of information for our customers and teammates.This is an exciting opportunity to join a successful and high-functioning team in supporting Elucent's quickly growing customer base. Our customer service support specialists have a cornerstone role in the organization providing outstanding support and helping to interface field recourses and internal resources to maximize operational excellence.KEY RESULT AREASCustomers• Assisting our growing customer base in a fast-scaling industry.• Monitor/support active cases and be first responder for all questions and customer communications to resolve technical or general questions.• Maintain customer records and provide sales operations support to the field.• Process Customer orders and resolve any supply issues.Field/Sales Team• Support the field team by providing data, samples, remote product demo assistance, or marketing material to help drive sales and customer adoption.• Work directly with CRM platforms, contracts, and order fulfillment.• Manage service and loaner fleet as applicable.Materials• Process Customer purchase orders, process RMA's, and general materials processes.• Work directly with freight carriers.• Maintain inventory management through ERP.Job Type: Full-time