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Sr. Project Manager - IT Service Delivery
Logicalis, Detroit
Job Description Summary Responsible for the planning and management of IT projects through entire life cycle, applying our and Logicalis PMO project delivery methodology and delivering the desired outcome within the parameters of the approved Statement of Work (SOW). Leads Professional Services teams in initiating, planning, and delivery of technology solutions on time, within budget, and providing exceptional customer service. Primary activities include project management, internal and external communications, project cost management, and interfacing with customer contacts, project teams, and stakeholders. Essential Duties and ResponsibilitiesDemonstrates deep understanding of project management methodologies, practices, tools, techniques and applies appropriate collaboration skills while working in a matrixed environment.• Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.• Oversees any third-party vendors or partners' deliverables to Logicalis in coordination with vendor PM or POC • Ability to effectively lead others in all aspects of project delivery throughout the life of a project as follows: Project Planning Accountable for development and management to a defined Project Plan with Gantt Chart, predecessors, etc. Plans will be developed leveraging input from Logicalis, Customer, and any third party subject matter experts, aligned to the Deliverables in the SOW, with Milestones and quality gates to monitor progress. Compares actual performance with planned performance, analyzes variances, and takes action as needed to maintain schedule integrity. Scope Management: Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW. When new scope is introduced, leads the effort in Change Management and development of a Project Change Request.. Project Budget Management: Ensures profitability targets are met or exceeded, billing milestones are tracked and processed, and reports Earned Value throughout the life of the project to maintain visibility of the financial health of the project.. Resource Schedule Management: Creates and maintains master project plan, requesting assignment and directing the resources required for delivery of services. Communicates and coordinates any necessary adjustments when necessary. Risk/Issue Management: Applies continuous risk management protocols (identifies and documents known risks) throughout the engagement, applying appropriate mitigation strategies in partnership with project team members and stakeholders..:Communications Management: Responsible for development of a Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc., for customers, stakeholders, and the project team. Quality Management: Ensures Deliverables are provisioned and validated in accordance with the terms of the SOW ensuring the customer has accepted and is satisfied with the services provided. • Documents and shares lessons learned to support continuous process improvement.• Possesses functional knowledge of IT Infrastructure, Cloud, and/or Managed Services technologies within the Logicalis Service Portfolio and able to effectively support Engineers in the delivery of projects assigned. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis exhibiting behaviors consistent with the organization's values.Qualifications The requirements listed below are representative of the experience, knowledge, skills, and/or abilities required to be successful in this role. Reasonable accommodations may be made to enable individuals with disabilities. Education/Experience/Technical Requirements/CertificationsEducation • Bachelor's Degree in a related field and formal Project Management TrainingExperience / Technical Requirements: • 7+ years of enterprise-level project management experience, managing complex Information Technology projects leading teams of up to 10 resources.7+ years of project management experience in IT Professional Services IT Infrastructure, Data Center, Cloud, and/or Managed Services technologies• Proficient in the use of all Microsoft Office applications including Microsoft Project, and experience working within Project or Project Portfolio or Workforce Management systems (i.e. Service Now). Certifications • Project Management Professional (PMP) strongly preferred. • CAPM, ITIL, CSM and/or technical certifications beneficial. *Logicalis at its discretion may consider a combination of education and experience requirements above if not all criteria are met, Travel Requirements Minimal. Most work can be performed remotely. Supervisory Responsibilities This job has no direct report supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $100,000 to $135,000 plus bonus
Project Manager- Detroit, MI
Artera, Detroit
Do you want to help make a difference in building America's infrastructure? Since 1953, Miller Pipeline has been a leader in building and maintaining America's infrastructure as a premier underground pipeline construction and repair contractor. Our workforce is made up of highly trained and skilled employees totaling over 5,000 with office locations in 23 states. While continually investing in gas infrastructure programs, Miller Pipeline's revenues have continued to grow year over year. Do you want to learn more about what we do? Check out or on our Careers page. Thinking about joining our team and building a career here? There is no better time than now! Project Manager Benefits: Opportunities for career growth and advancement; Competitive wages and industry-leading benefits; A team-oriented atmosphere centered around our core values of Safety, Quality, Commitment, and Reputation; On-the-job work and safety training; Tuition reimbursement; Employee recognition programs, Employee Care Fund, Employee Assistance Program and more. Take a look at our field work by watching the video, also on our Careers page. ESSENTIAL RESPONSIBILITIES: Study specifications and plans for construction to determine starting and completion times, equipment, materials, and staffing requirements for each phase of construction. Record work completed in order to produce monthly pay estimates as well as "as-built" drawings. Develop and implement construction schedules to track production. Train work crew on technology standards, changes and improvements Organize and direct supervisory staff and subcontractors to plan and execute work procedures, interpret specifications, and coordinate various phases of construction to prevent delays. Track project progression including materials used and costs, and adjust work schedules as indicated by reports. Evaluate and resolve technology issues and installation problems. Direct kick-off meeting at the start of each project. Procure tools and materials to be delivered for the project. Assist in resolving complaints and grievances within the work force, with Human Resources if necessary. Hold progress meetings. Direct workers in major maintenance or reconditioning projects for existing installations. Education and Certifications Required:High school diploma or equivalent. Current and valid driver's license. Preferred:Bachelor's degree from accredited university in a related field Required:An equivalent combination of education and experience Preferred:3+ years construction project management experience and/or trainingFunctional / Technical Competency Requirements Required:Excellent written and oral communication to effectively present information and respond to questions from groups of managers, customers, etc. Apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations. Analytical troubleshooting - define problems, collect data, establish facts, and draw valid conclusions. Professional interaction and communication with internal and external customers. Effectively respond to customer questions and concerns. Proficiency in computer programs; specifically, Microsoft Word, Excel, Outlook; and Primavera (P6). Use a smartphone or similar device for taking and sending worksite photos, texting and e-mail.
SENIOR EXECUTIVE ASSISTANT
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Location: Detroit, MISalary: Depends on ExperienceDescription: Our client is currently seeking a SENIOR EXECUTIVE ASSISTANT This job will have the following responsibilities: Inventory, order and maintain supplies for department Schedule and coordinate travel for team members and officers Participate in and assist in coordination of community investment and team member appreciation events Coordinate and schedule conference rooms Provide general administrative support for department Assist leadership team with communication, coordination, presentations, and task completion Establish and maintain hard copy and/or electronic filing systems for departmental data, documents and other materials Assist in the preparation and distribution of professional quality documents, reports or presentations Provide administrative support for the entire department as neededPromote a positive, cooperative and professional attitude when dealing with other company departments, customers, dealerships and vendors Perform other duties as assigned Conform with all company policies and procedures Qualifications & Requirements: Administrative and clerical procedures and systemsBasic knowledge of general office procedures Customer service strategies and techniques (eg, handling customer complaints, checking for customer satisfaction) Thorough understanding of corporate secretarial and general office procedures Working knowledge of Microsoft Office, Outlook, Access, and project management softwareOffice equipment (eg, printers, telephones, copiers, fax machines, etc) Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Executive Assistant/Office Manager
Samsung Semiconductor, Inc., Detroit
Advancing the Worlds Technology TogetherOur technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, youll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of whats possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. Were dedicated to empowering people to be their true selves. Together, were building a better tomorrow for our employees, customers, partners, and communities.What Youll DoSamsung Semiconductor is seeking an Executive Administrative Assistant / Office Manager to manage and support the office, and handle administrative duties for the executive team. We are looking for an individual who is team oriented, and has the ability to multi-task, while maintaining complex schedules. The ideal candidate for this job is resourceful, a good problem solver and organized. 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An investment in your future is an investment in ours.Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.Enjoy Time Away Youll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.Care for Family Whatever family means to you, we want to support you along the wayincluding a stipend for fertility care or adoption, medical travel support, and an errand service.Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, youll have support no matter where you are.Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Caf and gym, plus virtual classes, make it easier.Embrace Flexibility Benefits are best when you have the space to use them. Thats why we facilitate a flexible environment so you can find the right balance for you.Hourly Base Pay Rate$29.42—$39.80 USDEqual Opportunity Employment PolicySamsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. Were committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Our focus is on hiring teammates with humble expertise, kindness, dedication, and a willingness to embrace challenges and learn together every day.Covid-19 PolicyTo help keep our employees, customers, and communities safe, weve developed guidelines for our teams. Currently, we encourage vaccination for all employees and may require it depending on job functions (e.g., traveling for business, meeting with customers). While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. Our COVID policies are subject to change depending on public health, regulatory and business circumstances. Applicant Privacy Policyhttps://semiconductor.samsung.com/us/careers/privacy PI239609270
Activities Assistant
Sun Communities, Detroit
Sun Outdoors Kensington Valley (HSL) New Hudson, MI, US Seasonal Part Time $14.25 per hour How would you like to work in a fun, fast-paced, and customer-focused role? Do you enjoy facilitating cool events and activities? We are looking for an Activities Assistant to help make our guests have a wide range of "fun things" they can participate in while visiting one of our resorts. OVERVIEW Activities Assistants help coordinate a variety of activities for the guests of a Sun RV Resort. JOB DUTIES Assist with planning, coordinating, and supervising activities such as picnics, sporting events, dances, and dinners. Set-up and clean-up after events. Help maintain a sheet tracking attendance for each activity. Assist with training Activity department team members and volunteers. Assist with distributing weekly newsletter to resort residents and guests. Ensure all equipment and supplies are kept in good condition. Other duties as assigned. REQUIREMENTS High School Education (some HS education required) Excellent verbal and written communication skills Outgoing, friendly personality Strong organization skills Ability to work well with others, inside as well as outside the company Ability to multitask Basic computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet PERKS & BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks! Seasonal Now & Later Bonus Paid sick leave Online access to view and update personal information, review paystubs, annual W2s, and more Participation in company-wide SunRewards program Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more Get paid daily with DailyPay Access to hundreds of online learning modules via Sun University Vacation RV site rent discounts at Sun Outdoors locations nationwide Job Reference: 129934 ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeNearest Major Market: Detroit Job Segment: Activities, Hospitality
Project Manager - Commercial Construction
Michael Page, Detroit
Key responsibilities for Project Manager (Detroit, MI) include:Provide leadership and direction on commercial construction projectsMonitor/control construction through administrative direction of on-site and corporate staff to ensure project is built on schedule and within budgetWork with the Project team to develop a work plan, establish priorities and assign tasksCoordinate the preparation of the schedule and long term planningImplement, monitor, update and communicate the progress schedule and its periodic revisionsManage financial aspects of contracts: review and approve budgets, cost reports, rental equipment and expensesPerform the final review of internal items such as Cost Analysis, Monthly Billing, Master Cost Breakdown and Monthly ReportsManage subcontractor schedules, quality of work, coordination with other trades and paymentsCreate and maintain a safe/secure job site environmentReview and approve drawings and samples prior to submittalTrain and develop the Project team and schedule project resourcesMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The successful candidate for Project Manager (Detroit, MI) possesses:5+ years of construction experienceStrong background in Ground Up Commercial ConstructionStrong oral and written communication skillsProficient in Microsoft Office SuiteThe ability to work in a fast paced work environmentAbility to work independently and as part of a teamThe desire to grow their career professionallyStrong track record with client relationships
Customer Service Rep I - ISMG (Detroit) C-S-R
Blue Cross Blue Shield of Michigan, Detroit
Customer Service Rep IFull-timeShift: 8:00 am to 5:30 pm(Shift bidding process based on seniority)Detroit, MIBlue Cross Blue Shield of Michigan is looking for outgoing, energetic, phone friendly individuals to work in a fast-paced call center environment. The successful completion of our CSR on-line assessment is required.Analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership. Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts). Organize work to meet National/Corporate/Department Production and Quality Standards. Reroute misdirected inquiries. Primarily evaluates membership issues/inquiries and price/adjudicates low complexity claims/inquiries. Interact with others inside and outside the organization to resolve the inquiry/claim related problems. Influence customers to accept the reasonableness of decisions and actions. Other duties may be assigned. "Qualifications" Education and Experience High school graduate or GED equivalent. One (1) year of related work experience in areas such as public/customer service, sales representative, claims processing, membership enrollment or one (1) year of public contact in positions such as teaching, social service work, bank teller, medical assistant/office assistant. One (1) year of total related experience or in the absence of internal BCBSM experience, the following may apply: One (1) year of related work experience in areas such as public/customer service, sales representative or claims processing. Demonstrated knowledge of policies, practices and procedures related to membership. Demonstrated ability to analyze data and resolve problems related to membership. Demonstrated command of all skills necessary for oral and written communications in a clear, concise and tactful manner. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, protected veteran status or status as an individual with a disability.
Customer Service Quality Analyst
netPolarity, Inc. (Saicon Consultants, Inc.), Detroit
I would like to set up a time to discuss the potential opportunity below:Role: Customer Service Quality AnalystLocation: Detroit, MI (Hybrid)Duration: 8 monthsJob Summary:Monitors and documents data to assist in analyzing and monitoring the quality of work performed, providing feedback, and analyzing root cause analysis. Applies knowledge/skills to a range of moderately complex activities. Proactively identifies solutions to non-standard requests and solves moderately complex problems independently; works with team to solve complex problems.Key AccountabilitiesAnalyzes data and assesses onsite/offsite activities, programs, and processes to provide comprehensive reports and make recommendations for improvement to management on a regular basis regarding productivity and work statistics.Identifies process breakdowns and makes recommendations on improvements.Assesses customer service activities, such as bill adjustments, collections activities, bill printing, etc. that could affect productivity, satisfaction, or safety to ensure they are appropriately completed.Monitors and evaluates performance for customer contact interactions using designated systems and processes.Provides feedback and training to employees regarding work quality, processes, policies, procedures, and professionalism with customers.Inspects and monitors quality requirements in accordance with the company's Quality Management System manual, policies, procedures, and program specifications.Observes work operations for compliance with applicable quality and safety regulations.Minimum Education and Experience RequirementsHigh School Diploma or equivalent3 years' experience in a Customer Service-related field (i.e., telephone representative, billing analyst, RM&P, or in a meter reading field)Other Qualifications-PreferredBachelors' degreeOther RequirementsFamiliar with the use and application of various billing, collection systems for managing outside collection agencies.Ability to interpret various reports and recognize trends and offer solutions.Clear, concise communication skills.Computer proficiency including Microsoft Office and Windows.Occasional travel is expected for this position.Ability to work independently with innovation and initiative.Contractor would also be responsible forWeekly operational reporting.Weekly team huddle updates.Supporting our collection vendor campaigns, inquiries and requests for documents.Collaboration with accounts payable on collection vendor invoices.Investigating and resolving collection system defects.Collection process/data analysis.
Coordinator, Underwriting Investigations
CURE Auto Insurance (Citizens United Reciprocal Exchange), Detroit
The best way to apply to this opportunity is to click the following link:REGISTER - CURE Auto Insurance Careers (candridsoftware.com)Coordinator, Underwriting InvestigationsJob Summary/ResponsibilitiesCURE Auto Insurance has openings due to our continuing growth and success in our NewJersey, Michigan, and Pennsylvania markets. We are looking for a full-time Coordinator for ourUnderwriting Investigations team to support our Manager of Underwriting Investigations. Theideal candidate will have experience with insurance related defense and underwriting or claimsinvestigations.Responsibilities include but are not limited to supporting the Manager of UnderwritingInvestigations with case management, drafting correspondence, and other administrative tasks.CURE has offices in Princeton, New Jersey and Detroit, Michigan, and we provide a congenial,collaborative professional work environment with skilled support staff, competitive salary, andexceptional benefits. We currently operate under a hybrid schedule with staff coming onsite into theoffice 3 to 4 days a week.QualificationsDetail-oriented with strong written and verbal communication skillsStrong critical thinking and interpersonal skillsMust be able to work independently as well as possess strong interpersonal skillsnecessary to communicate effectively with counsel, co-workers, and external parties.Ability to thrive in a high volume environmentMust be organized and have the ability to multitask, while prioritizing workStrong software/technological skills including competency in Word and Google Suite2+ years experience as a paralegal or legal assistant handling civil litigation andinsurance defense preferredPhysical Actions/Environment: Working conditions are typical of an office environment.Required job duties consist of prompt and regular attendance, ability to frequently move aboutthe office to coordinate work with others; standing, sitting and typing for extended periods;and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person,on the phone/virtually, and in writing. Ability to read, understand, process and evaluate largeamounts of technical information and make related, informed decisions.Schedule: Full-Time; 8:30am-5pm.Location: Detroit, MI or Princeton, NJWhat We Offer You: Here at CURE, we believe members of our teams deserve more than greatpay, and offer a great environment with career development and educational opportunities.We offer full-time employees a 401(k) retirement savings plan; great health, dental, and visionbenefits; and life and disability insurance options. We also offer paid time off (includingvacation, sick, & personal time and paid holidays) and teams who know how to have fun!If you're interested in joining a company that appreciates its employees, provides growth andprofessional development opportunities, and offers great benefits, we invite you to applytoday!
Project Manager - Multifamily Construction
Michael Page, Detroit
The Senior Multifamily Project Manager is responsible for:the satisfactory performance of all staff assigned to achieve project budget, schedule, and profitability goalsHe or she leads the purchasing effort, administers trade contracts, conducts all project meetings, and prepares all project reports.The PM is the Owner's single point of contact for all business issues and contractual requirements.The PM coordinates closely with the Project Superintendent, and typically reports to an Operations Group Project Executive or Vice President.He or she rotate their time between the office and field, visiting their projects several times weekly.The PM provides exceptional customer service to colleagues in the office and field, owners, owner's representatives, architects, engineers, subcontractors, regulatory officials and other project stakeholders.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The successful Senior Multifamily Project Manager candidate will have:​Holds at least a four-year engineering or construction related degree.Has at least five (5) years of engineering, or project superintendence experience with increasing responsibility and construction values approaching $10 million or more.Has a portfolio of completed projects where he or she can demonstrate previous success in delivering projects on time, within budget, safely, to the highest standards of craft quality, and profitably.Holds engineering certifications, such EI or PE, and industry certifications resulting from memberships in organizations like OSHA, USGBC, CMAA, or ASHE.Has mastered the ability to read and understand construction documents including project plans, specifications, and shop drawing's.Demonstrates an understanding of the values and ethics that differentiate in the competitive marketplace.Possesses an appreciation of the value of building a professional network of industry and community relationships that will help learn about future project opportunities, and a commitment to playing an active role in securing future business.Possesses advanced competency in business writing and public presentation skills, and is motivated to become a compelling presenter, motivator, and team leader.Demonstrates a commitment to creatively engage and lead in program development and initiatives that develop the group and benefit the company.