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Tax Preparer Customer Service
Jackson Hewitt, Denver
Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Are you looking for an opportunity of a lifetime? Do you want to learn invaluable skills, while joining the best team in the nation- offering a great service to your local community? We are the 2014 Franchise of the Year, and we are looking to do it again in 2023.24- but we need great people like you to accomplish that.If you think 'tax people' are well... boring people, then you haven't met us! We are here to have fun, and take care of our community one VIP at a time. Are you a bit scared to learn something new- don't worry, we will teach you everything you need to know and show you taxes are not scary, and it will also allow you to look back after your first season with a real sense of accomplishment and pride.****WE ARE HIRING IMMEDIATELY- WE WILL TRAIN YOU- and you will learn skills you can have for a lifetime! IF YOU WANT TO WORK, and can START RIGHT AWAY, PLEASE APPLY TODAY!**** Your Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.Currently Hiring for the following areas: Denver Wheat Ridge Commerce City Lakewood Arvada Westminster Thornton Lakeside Flexible Schedules Available:Day shift Night shift Weekends Weekdays Full-time or Part-time Are you:Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What you'll do here:As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.Conduct face-to-face tax interviews with clients. Prepare complete and accurate tax returns. Generate business growth, increase client retention, and offer additional products and services. Provide clients with IRS audit support. Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations. Collection and processing of clients' payments while ensuring timely deposits. Marketing and business generation efforts. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion. Answer client calls via our national call center routing system. Answer questions and provide future tax planning to clients. Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution. Support office priorities through teamwork and collaboration. Skills you'll bring for success:Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Experience working in a fast-paced environment. Basic knowledge of computer functions and math. Sales and/or marketing experience nice to have, but not required. Experience in accounting, finance, retail, bookkeeping, or tax nice to have, but not required. PTIN Certification: Yes (we reimburse for the full amount of this at the completion of the tax season) Our compensation program leaves you in the driver's seat, allowing you to write your paycheck! You will receive a base pay plus season bonus directly connected to your efforts.Have you read all of this- and you are still interested? Please apply today and we will be in touch as quickly as possible. We look forward to meeting you!PTIN Certification: YesBy submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.
Member Frontline - High School Intern
Sam's Club, Denver
What you'll do atPosition Summary...Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You might be the first, last, and sometimes only associate that our members interact with. That's why it's so important to smile, greet, and thank each and every one. We are looking for friendly faces to run registers and support our members through the self-checkout experience! The pace can be really fast, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area-you get the idea! It's hard work, but our cashiers find it rewarding, especially since they're a part of a large team with a common goal: happy, satisfied members. You will sweep us off our feet if:• You thrive in fast-paced environments• You're a multi-tasker at heart• You keep member satisfaction as your top priority• You can stand for long periods of time while assisting members quickly and accurately• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:• Maintaining a positive attitude by smiling, greeting and thanking members • Providing exceptional customer service to members across the club as needed, answering any questions they may have• Maintaining a clean, neat, and member-ready areaThe member frontline cashier is a great way to start a fulfilling career at Sam's Club. Apply now!The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; making efforts to meet membership goals; and promoting the value of Sam's Club products and services.Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing belted registers.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com The hourly wage range for this position is $19.00 to $26.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional Compensation Includes Annual Or Quarterly Performance Incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applicationsPrimary Location...505 S BROADWAY, DENVER, CO 80209-4093, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Competitive Sports Internship
University of Denver, Denver
Position Summary Interns help with the administration of programs and services in the areas of competitive sports programs at the Daniel L. Ritchie Center for Sports & Wellness. Positions have an anticipated start date of August 2024. This is a non-benefited position not to exceed 1,000 hours in a calendar year. Essential Functions Assist with the administration and supervision of recreation & event-based programs at the Ritchie Center in support of department, division and university goals Actively engage students during campus and sporting events Assist in the recruitment, hiring, training, evaluation, and development of approximately 20 student employees Assist in the development, coordination, and evaluation of a comprehensive Competitive Sports program to include team, dual and individual sports leagues, tournaments, special events, and 30 club sports Provide onsite supervision for intramural activities (basketball, flag football, soccer, broomball, and volleyball) Manage IMLeagues web-based scheduling and participant registration program for intramural sports programming Assist with developing and implementing a marketing plan for intramural sports Assist with the creation and implementation of the club sports officer training program Maintain program equipment and accurately track inventory Update intramural and club sport policies, procedures and rules Prepare intramural captain's meeting content Collaborate and maintain relationships with the fraternity & sorority life council, team captains and participants Adhere to appropriate risk management plans and Emergency Action Plans Support safe and effective operations through observation and reporting of facility and equipment function Enforce policies and procedures relating to the competitive sports programs Facilitate payment process for intramural and club sport programming Perform other job duties as assigned Knowledge, Skills and Abilities Provide excellent customer service for all Ritchie Center participants and customers Recognize and respond effectively and efficiently to emergencies Maintain a clean and safe environment • Able to work both individually and as part of a team Complete additional safety training required Required Qualifications American Red Cross CPR/First Aid/AED Certification, or willingness to obtain CPR/First Aid/AED certification Work Schedule Part-time, hours will vary Night and weekend hours are required Application Deadline For consideration, please submit your application materials by 4:00 p.m. (MST) May 1, 2024. Special Instructions Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted. Hourly Range The hourly range for this position is $19.00-$21.00. The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status. Benefits The University of Denver offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.Please include the following documents with your application: Resume The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; Equal Pay Act; Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Workers' Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non-Discrimination-Statement. All offers of employment are contingent upon satisfactory completion of a criminal history background check.Advertised: March 12, 2024 Applications close: May 01, 2024
Summer 2024 Store Leadership Intern
King Soopers, Denver
The Kroger Summer Internship Program is a 12 week immersive experience that offers students an opportunity to grow their careers through a variety of focused internship assignments. Rotation dates: (add dates in here).Our program offers competitive pay, hands-on learning experiences, company exposure to senior leaders, and professional development opportunities. Spend your summer leading projects, refining your professional skills, working alongside industry leaders, and connecting with other students from across the country. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kroger Co (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family!Minimum Open to all majors, must be actively pursuing a degree at an accredited college or university with a preferred GPA of 3.0 Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kroger Co (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) Highly motivated student with the desire to take initiative on their own work Highly motivated with strong leadership skills and the ability to work in groups or independently Accuracy and attention to detail with the ability to preserve confidentiality of information Excellent communication skills (written and verbal) and ability to present information to various levels of the organization Managing multiple priorities between school, work or extra-curricular activities Responds to change as a positive challenge Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) Significant level of multi-tasking Desired Ability to analyze and interpret information and apply to business needs Commitment to providing customer service Experience with Google Analytics or Adobe Analytics Involvement in leadership and community activities Background in data analysis Coursework and/or practical experience with digital marketing Assist retail and digital marketing managers with the development, execution and measurement of campaigns related to lines of business Complete data collection and research, including all phases of planning, gathering, analyzing and reporting the data Provide research on products, competitors, services, processes, and other informational needs Provide stores and divisions with support materials as requested Compile and organize data, summarize findings and present conclusions to team members Create reports and other documentation in response to inquiries or requests in a timely manner Communicate status updates and any potentials issues to the appropriate team members Participate and provide feedback at team meetings Complete cumulative project (summary of internship accomplishments) and present to leadership team Must be able to perform the essential job functions of this position with or without reasonable accommodation
Management Trainee
Atlas Consulting Group, Inc, Denver
Did you know that "the average person will spend 90,000 hours at work over a lifetime? So, it's safe to say your job can make a huge impact on your quality of life." Why not do something that will contribute to the kind of life you want to lead? A job that will allow you to do whatever it is you want with it; however far you want to take it with unlimited possibilities?Atlas Consulting Group has a positive work environment where we encourage personal and professional growth for all of our employees in all our departments including our sales and marketing department. What are your career and life goals? We are interested in helping you achieve both! Atlas Consulting Group believes that when the employer/employee relationship is mutually beneficial it makes for great things all around. Win-win!!Primary responsibilities for the Entry Level Management Trainee role:Our entry level sales and marketing team is customer-focused and enjoys delivering smiles on each customer encounterExceed customer expectations and team sales goalsAssist in training other sales and marketing team membersQualifications for the Entry Level Management Trainee:Degree or 0-5 years relevant work experience in a leadership roleSales, customer service (retail, restaurant, & hospitality -- this is not a call center environment), marketing, business, and / or communications backgroundInternship experience in sales, marketing and account managementInterest in developing customer partnershipsDetail oriented with the ability to prioritize, plan, and organize sales activityCustomer Service / Retail / Hospitality and/or Restaurant experience is a plusInterest in advancement & the opportunity to make an impactTechnical and digital skills - we work with one of the largest CRM's in the worldMust be residing in the Denver area to be consideredPerks at Atlas Consulting Group:Coaching and developmentIncentives for exceptional workChances to give back to the communityTravel opportunitiesAdvancement & recognition based on meritPositive team atmosphereSend us your application and let's see what happens!
Director of Project Management
JLA Architects, Denver
Position Summary: The Director of Project Management is a leadership position created to assist in maintaining the quality & consistency of JLA's project management - at all phases of a project's lifecycle. To help meet this goal, the Director of Project Management's general responsibilities shall include:Continual collaboration with JLA's Director of Architectural Operations to assist in evaluating, improving, implementing, and overseeing project management processes, initiatives, and standards.Providing regular, structured support to all Project Managers in their work - encouraging a sound & consistent Project Management approach across the firm, evaluating how Projects are 'tracking' with workplan & schedule expectations, and proactively identifying project challenges & strategizing about potential solutions.Serving as an 'interim' Project Manager for project pursuits or projects early in their lifecycle - before they are assigned to 'permanent' Project Managers. The Director of Project Management will be a member of JLA's Operational Leadership Team - which currently includes the firm's President, the Director of Architectural Operations, the Director of Design, all Office Directors, the Director of Quality Control, the Director of Marketing, and the Director of Team Development. The Operational Leadership Team serves as an 'Advisory Team' for the firm's President as well as a collaborative peer group for which members operate under a model of 'Dynamic Subordination' to continually improve the way the firm operates.The Director of Project Management will report to, and take general direction from, JLA's Director of Architectural Operations. This position will have a considerable amount of autonomy - expected to prioritize, coordinate, and execute their work with little direction. The Director of Project Management is expected to be highly collaborative - with substantial collaboration with the Operations Team and JLA's Project Managers.Although this position shall have no 'direct reports', the Director of Project Management will be expected to effectively advise & support all JLA team members with varying levels of experience, knowledge, and skillsets - but will primarily be interacting with Project Managers.Periodic travel to all JLA offices may be required. The expected workload would be between 43-45 hours per week. Although JLA offers 'work-mode' flexibility, it is expected that the Director of Project Management would regularly perform their responsibilities 'in person' with the potential for periodic remote work when appropriate.Specific functions & responsibilities of the Director of Project Management include, but are not limited to, the following:Administration & Operational Responsibilities:Collaborate with the Director of Architectural Operations to evaluate & improve project management processes, initiatives, and standards.Lead the Project Manager Influence Group - obtaining input & building consensus among Project Managers on issues related to Project Management processes, initiatives, and standards.Create Projects on JLA's network and in JLA's Ajera platform.Lead regular, structured 'check-ins' with all Project Managers to:Provide general guidance, coaching, and advice to address project management, Client management, and team management issues - proactively collaborating to identify & solve potential challenges & promoting consistency between Project Managers.Provide support & collaboration on their project Work Plans & Project Schedules;Provide support & collaboration on their project Scope & Fee Agreements;Provide support & collaboration on their Ajera project structure & coordination with Work Plans & Fee Agreements.Track the on-going progress of their projects as it relates to Work Plan and Schedule expectations;Track the scheduling/timeliness of formal QA/QC Reviews.Monitor the Project Manager's and Project Team's usage of JLA standards, processes, andHelp to train & coach PMs to improve client management and internal team management.Periodically 'audit' Project Team Meetings and Site Observations.Participate in JLA's Team Scheduling Meetings to strategize about overall firm scheduling/workload and give input/insight about information learned in the regular Project Manager 'Check-Ins'.Assist in the process of Project Manager transitions - switching the Project Manager of a Project.Conceive & implement - with collaboration from others on the JLA Operational Leadership Team - a professional development 'track' for individuals that desire to evolve into a Project Manager role.Assist in the 'onboarding' and training of new Project Managers.Organically mentor less experienced Team Members in the architectural profession;Collaborate with the JLA Operational Leadership Team as necessary to assist them in the evaluation & implementation of their various initiatives.Periodically assist the JLA business development team and JLA marketing team with their respective efforts & initiatives as needed.Perform other administrative & operational responsibilities as required or assigned.Project Management Responsibilities:Function as the Project Manager for projects early in their 'lifecycle' - until a 'permanent' Project Manager is identified & assigned to the project. This would include:Producing & maintaining preliminary project 'Work Plans' & Project Schedules;Soliciting Consultant Scope & Fee Proposals;Producing 'Draft' Scope & Fee Agreements;Conceiving & managing the internal & external team's workflow, schedule, and deliverables to meet Client/Project objectives.Performing or overseeing preliminary zoning & building code reviews as necessary;Leading internal & external project meetings;Producing (or overseeing the production of) project meeting agenda and minutes.Providing continual proactive communication with the JLA Project Team, Clients, Consultants, Contractors, etc;Preparing for, attending, and participating in external meetings after traditional business hours (as necessary);Identifying key/unique issues, considerations, and/or deficiencies to address as the project progresses;Providing (or overseeing) external consultant document review/coordination;Performing Quality Control Reviews on project progress documents utilizing standard JLA methods & checklists;Perform other project management-related responsibilities as required or assigned.
Communications & Marketing Intern
TheCollegeBoard, Denver
Communications and Marketing InternCollege Board - Communications and MarketingLocation: This is a fully remote role. Type: This is a temp, 1-year internship position that will be starting this summer. Interns will have the opportunity to work full-time (40 hours) in the summer and part-time (20-25 hours) during the fall/spring while attending school.About the InternshipThe College Board Communications and Marketing internship program gives students an opportunity to gain meaningful experience in disciplines that create and support college readiness and the college planning process. The program takes great pride in fostering the up-and-coming communications and marketing stars of tomorrow. Through our hands-on program, students are embedded with our team and take on meaningful roles and responsibilities alongside a dedicated team of professionals that share the stories of how our programs and services help millions of students transition to college and career. The internship program transitions students from college or university curriculum to practical applications in professional organizational communication and/or marketing project settings.The College Board Communications and Marketing internship program:Develops future communications and marketing leaders.Provides students meaningful professional experience in preparation for related careers.Supports competency in four key areas: research, planning, implementation, and evaluation.About the OpportunityThe Communications and Marketing intern will have a unique opportunity to work in a fast-paced environment while gaining real-world experience in communications. The intern will join the Communications and Marketing team in sharing compelling stories about the College Board, our programs and services, and the students we serve. Whether you're a creative storyteller who likes to write, or use a range of communications tools to animate ideas, or you're looking for effective ways to distribute action-oriented content to others, you can expect to develop confidence and marketable skills by engaging in or assisting a specific team within one of the following areas:Video Production: This intern will support our content and editorial team to craft and write stories through videos and graphics that bring visual elements to life whether that is through releases, events, or social engagements. You're a storyteller with a knack for creativity, thinking outside-the-box, and developing organized processes to track and complete work. You're able to empathize with key audiences and develop unique understandings of the voices that matter most. You're likely pursuing a degree in film studies, communications, digital media production, or graphic design/visual arts. This person should have prior knowledge of video editing software such as Adobe Premiere and Final Cut Pro. We would love to see your portfolio of work and examples of how you tell stories and bring them to life.Professional Engagement: This intern will become a part of our K12 audience engagement team and support the execution and measurement of ongoing campaigns. You'll work with our K12 team to craft content, track content, build assets, launch assets, and continually measure along the way. Specific responsibilities include developing marketing collateral; developing and leading push notifications; sourcing images; supporting paid media copy and updates; and reporting key metrics. You'll follow an organized, project-management focused approach to the work and your support of the team. A successful intern will have a strong attention to detail, background in writing, previous experience in thinking creatively and engaging audiences, and working with teams on abstract ideas and concepts. This intern should have an interest in marketing, business, entrepreneurship, journalism, or another relevant field.Analytics and Insights: This intern will help identify, drive, and distill the data and evidence that drives our understanding of audiences and channels. You'll become a focal point to create standardized data sources by leveraging platform APIs and existing reporting tools for paid media; email; SEO; and web analytics. You'll analyze, recommend, and implement data processes and document these recommendations to ensure our processes flow and data structures support end-to-end marketing reporting. You'll assist in developing business cases to identify efficient and effective opportunities that could make our teams and our processes smarter through more evidence-based approaches. This intern should have a strong background in data science and pursuing a degree in data science, business analytics, or relevant field.Student and Parent Engagement:This intern will become a part of our family engagement team and support campaigns that drive engagement with the SAT Suite, AP, and BigFuture programs. This intern will support weekly reports; research business cases and opportunities; develop content; and support execution and measurement of ongoing initiatives. The intern will have the opportunity to work in a rotational model to get to know all members of the team over the course of the year-long internship and learn about each phase of the campaign process: set goals, initiate, execute, and measure. This student should be interested in students, families, and education. A successful intern will have a strong attention to detail, background in writing, and previous experience in thinking creatively and working collaboratively on a team. This intern should be entering their junior or senior year of college and studying marketing, business, entrepreneurship, journalism, public relations, advertising, or another relevant field.Please clearly indicate the specific role that you're applying for based on your background, skills, and career interests in your job application.While interns will focus on specific teams and duties, experiences will be tailored to the intern's interest/area of study. Typical responsibilities and areas of focus could be:Developing stories that leverage multimedia assets coupled with our data to augment our owned communication channels through earned media.Planning and conducting interviews with students, counselors, or other educators.Analyzing data to inform storytelling and presentation materials.Assisting in real-time engagement with student and educator communities.Creating email, text, and social media content for high school students inspires them to act on their best next step toward college and career.Developing and implementing campaigns that drive awareness of and traffic to our college planning services.Analyzing our email, text, and social campaign performance to improve results and recommend new approaches.Using student perspectives to create interactive experiences for internal Customer Service training.Analyzing counselor data to develop an innovative campaign driving counselor support of CB programs.Supporting College Board partnerships in key events through media relations, social media, and blog writing.Responding to media inquiries and pitching stories to national, state, and trade outlets.Monitoring news and social media using the latest research tools.Drawing on high school and college experiences to offer perspective on student mindsets, concerns, and motivations.The Communications and Marketing interns will help shape materials and efforts that can positively impact millions of students. They will foster creativity and build meaningful collaborations throughout the organization.Minimum QualificationsCurrently enrolled in a bachelor's program specifically focused on communications and marketing fieldsGeneral knowledge of education on a national or state levelStrong written and oral communication skillsAdept problem-solving skills, including using data to inform decisions and actionsProven ability to build relationships and influence others to actionCommitted to working the entire agreed-on internship periodTo be considered candidates must submit the following:A résumé that includes your GPA, major, and expected graduation dateSpecific internship that best matches your skills, major and area of interestWriting, video, or graphic portfolio/demo upon requestPreferred QualificationsExcellent PowerPoint, Word, Excel, and MS Project skillsProficiency in editing and CRM software programsGeneral understanding of computers and digital equipment and knowledge of new and cutting-edge technologyAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive compensation program that attracts top talent looking to make a difference in education. The salary for this position is $25 per hour. You will be paid this rate hourly for time worked.As a temporary internship position, this role is not eligible for College Board benefits including medical benefits or paid time off. You can expect to have transparent conversations about compensation with our recruiters throughout your application process.