DESCRIPTIONAbout Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems- Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability- Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems- Develop training plans for Control Systems Technicians- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationWe are open to hiring candidates to work out of one of the following locations:Davenport, IA, USABASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- Bachelor’s degree in Electrical Engineering or related field- 5+ years of experience with Motor Controls (motor starts, variable frequency drives, DC drives, and standard electrical components) 5+ years of experience with Programmable Logic Controls (PLC) programs- 3+ years with SCADA systems and KPI's- 3+ years of experience supporting a wide range of conveyors and sortation systems Leadership and project management experience- Experience with ASRS systems and Computerized Maintenance Management Systems (CMMS)- 1+ year of experience working with Allen Bradley- 1+ years maintaining and troubleshooting robotics systemsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Control Systems Engineer Manager - Davenport, IA

Amazon, Davenport, IA, US

DESCRIPTIONDESCRIPTIONControl System EngineerReliability, Maintenance, and Engineering (RME) is hiring for Control Systems Engineers!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.A proactive automation controls and technical support role for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.Responsibilities include, but are not limited to• Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams• Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation• Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.• Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building• Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.• Mentor Control System Technicians (CST) and Control System Leads (CSL) within your assigned building• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems• Perform, Utilize, and provide analysis building System Assessments to assess material handling system performance• Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building• Utilize building network support resources for guidance and assistance, and provide assistance to peers, as needed• Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts• Assist with skill assessments for the Technical positions within building operation maintenance teams• Handle flexible work load which may come from management or other operations• Participate in AE conference calls and coordinate with AE central team to complete all tasks required• Provide weekly site controls reliability information to AE central team Travel up to 20%• 50% or more travel requirement pre-launch to complete various building launch and training tasks.Key job responsibilitiesResponsibilities include, but are not limited to• Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams• Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation• Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.• Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building• Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.• Mentor Control System Technicians (CST) and Control System Leads (CSL) within your assigned building• Provide weekly site controls reliability information to AE central team Travel up to 20%• 50% or more travel requirement pre-launch to complete various building launch and training tasks.BASIC QUALIFICATIONSBasic Qualifications• 4 year degree or minimum 2 years Amazon experiencePREFERRED QUALIFICATIONSPreferred Qualifications• Experience with electrical theory, Robotics, Controls components, automated equipment• Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components• Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components• Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems• Experience interpreting, modifying, and developing mechanical and electrical drawings Experience identifying, maintaining, and utilizing SCADA systems and KPIs• Familiarity with programming software such as RSLogix5000 studio, FT View, and other controls software platforms• Familiarity with Robotics work cells and its control systems• Ability to lead others in a technical role and interact with all levels of management. Reasoning, analytical and problem solving skills.• Ability to train others with lesser skills• Ability to interpret and understand policies and procedures and relate them to others. Systems controls design or programming experience• Systems integration experience• Field service engineering experience Systems trainer or training experience• Experience supporting a wide range of different conveyors and sortation systems Excellent written, verbal and customer service skills• Proven history of remote technical phone supportAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Key job responsibilitiesResponsibilities include, but are not limited to- Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams- Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation- Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems- Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.- Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building- Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Mentor Control System Technicians (CST) and Control System Leads (CSL) within your assigned building- Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents- Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems- Perform, Utilize, and provide analysis building System Assessments to assess material handling system performance- Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building- Utilize building network support resources for guidance and assistance, and provide assistance to peers, as needed- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts- Assist with skill assessments for the Technical positions within building operation maintenance teams- Handle flexible work load which may come from management or other operations- Participate in AE conference calls and coordinate with AE central team to complete all tasks required- Provide weekly site controls reliability information to AE central team- Travel up to 20% post-launch- 50% or more travel requirement pre-launch to complete various building launch and training tasks.We are open to hiring candidates to work out of one of the following locations:Davenport, IA, USABASIC QUALIFICATIONS- Bachelor’s Degree or +2 years of Amazon Blue Badge/FTE experience- Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- Experience with electrical theory, Robotics, Controls components, automated equipment- Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components- Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components- Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems- Experience interpreting, modifying, and developing mechanical and electrical drawings- Experience identifying, maintaining, and utilizing SCADA systems and KPIs- Familiarity with programming software such as RSLogix5000 studio, FT View, and other controls software platforms- Familiarity with Robotics work cells and its control systems- Ability to lead others in a technical role and interact with all levels of management.- Reasoning, analytical and problem solving skills.- Ability to train others with lesser skills- Ability to interpret and understand policies and procedures and relate them to others.- Systems controls design or programming experience- Systems integration experience- Field service engineering experience- Systems trainer or training experience- Experience supporting a wide range of different conveyors and sortation systems- Excellent written, verbal and customer service skills- Proven history of remote technical phone support- Experience with advanced automation controls systems- Experience with industrial robotics- Experience with ASRS systemsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.