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Customer Assistant Salary in Colorado Springs, CO

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Assistant Teacher - Foothills Elementary
KinderCare Education LLC, Colorado Springs
DescriptionFutures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey ahead. And we want you to join us in shaping a future we can all be proud to share-in neighborhoods, at work, and in schools nationwide. Our teachers, center staff, and field leaders are the heart and soul of our business. When you join us, you'll be directly supporting children and their education every day and experiencing the trials and triumphs that come with that responsibility. But you'll never be alone. You'll do it all with a village of dedicated and passionate humans who care as much about helping kids reach their highest potential as you do. The best part? Seeing the positive impact you're making on the lives of young learners and their families-and knowing that your work matters. When you join our team as a Teacher we will:Invest in you and your career at KinderCare as you create a world-class experience in our classroomsReward your commitment to our children and families as you journey continues with usImplement KinderCare's curriculum in a way that is consistent with the unique needs of each childCreate a safe, nurturing environment where children can play and learnPartner and connect with parents, with a shared desire to provide the best care and education for their childrenSupport your center's success; partner with center staff and leadership to achieve goals around enrollment, accreditation, and engagementCultivate positive relationships with families, teachers, state licensing authorities, community contacts and corporate partnersQualificationsOutstanding customer service skills, strong organizational skills, and the ability to multi-task and handle multiple situations effectivelyCPR and First Aid Certification or willingness to obtainMeet state specific qualifications for the role or willingness to obtainPhysically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors Able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with childrenRead, write, understand, and speak English to communicate with children and their parents in EnglishOur benefits meet you where you are. We're here to help our employees navigate the integration of work and life:Pay range: $17.00-$20.00Know your whole family is supported with discounted child care benefits.Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).Feel supported in your mental health and personal growth with employee assistance programs.Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.... and much more.We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Affordable Housing Assistant Property Manager
Security Properties Residentials, Colorado Springs
Security Properties Residential (SPR) has an opening for an Affordable Housing Assistant Property Manager ! At Security Properties Residential (SPR), with 100+ apartment communities in 10+ states, we are looking for talented and exceptional team members to join our team! SPR offers a unique workplace that fosters an environment of growth for talent from diverse backgrounds with skills similar but not limited to those in retail, hospitality, and other service industries. At SPR we create exceptional living experiences one WOW at a time through integrity, teamwork, and innovation. The Assistant Property Manager is responsible for assisting with all day-to-day operations of the apartment community. You will be responsible for collecting and posting rent payments, managing resident delinquencies, evictions and legal notices and performing pre-close and closeout accounting. In addition, you will complete financial reports, audits, property inspections, alert maintenance to property needs, and process move ins and move outs. Use your leadership skills to assist with team training on leasing, marketing and general office operations. You will fill in as property manager when needed. Your leadership will play an important role in the property’s success. Requirements for this position include a minimum of one year experience as an assistant property manager with Tax Credit experience. Knowledge of Entrata is strongly desired. Other requirements include a high school diploma or equivalent, excellent verbal and written communication skills, patience and a positive personality, a current driver’s license and proof of automobile insurance. We are also seeking candidates who demonstrate strong leadership abilities, organizational skills and financial and analytical skills. Position requires weekend and holiday work. We offer competitive wages, Dayforce Wallet on-demand pay options, monthly and quarterly bonus opportunities, medical/dental/vision benefits, a safe harbor 401(k) match, on the job training and career path mentoring, and an incredible work environment. Apply to join us today! We are an Equal Opportunity Employer. Education and/or Experience: • High school diploma or equivalent is required for this position. • Minimum 1 year of residential leasing and/or management experience is preferred for this position. Skills/Specialized Knowledge:• Ability to read, write, understand, and communicate in English. • Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel and Yardi (or other on-site accounting software.) • Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key and key track system. • Excellent customer service and interpersonal skills; ability to relate to others. • Professional verbal and written communication skills. • Strong organizational and time-management skills. • Ability to perform basic to intermediate mathematical and accounting functions. • Ability to read and comprehend financial statements, such as budgets, financial reports, accounting information, etc. • Comprehension of federal fair housing laws and any applicable local housing provisions. • Ability to multi-task. • Ability to make quick and effective decisions. • Ability to analyze and resolve problems. • Ability to cope with and defuse situations involving angry or difficult people. • Ability to close a sale. • Ability to manage a team. • Ability to train. • Ability to set and meet goals. • Ability to consistently meet deadlines. • Ability to maintain flexibility and creativity in a variety of situations. • Ability to maintain confidentiality. • Ability to drive an automobile. Required Licenses: • Current driver license and automobile insurance. • Real estate license (if required by state). • Other licenses and/or certifications as required by state law. Other Requirements: • Must maintain professional appearance and comply with prescribed uniform policy. • Ability to be at work on a regular and consistent basis; Overtime may be required for this position. • Must be reachable at all times via phone or pager, except during approved time off. • Ability to work weekends and non-traditional holidays. • Must be available to work on-call or when needed due to staffing shortages. • Some travel may be required. Physical Demands:• Standing, walking, and/or sitting for extended periods of time. • Frequent climbing, reaching, use of fingers, talking and hearing. • Moderate pulling. • Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet. • Pronounced visual acuity (near and far) and field of vision. • Ability to judge distances and spatial relationships. • Ability to identify and distinguish color. • Ability to lift and/or move up to 50 pounds. Mental Functions:• Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, communicate, and instruct. • Ability to tolerate stressful situations. • Ability to work under minimal to moderate supervision.
Maintenance Assistant
Mountain View Post Acute, Colorado Springs
Mountain View Post Acute is looking to expand their team with a Maintenance AssistantIf you want to be part of an amazing culture while making a genuine difference, then look no further than Mountain View Post Acute in beautiful Colorado Springs , Colorado!Maintenance Assistant Description:Responsible for the cleanliness and maintenance of the building including grounds and fixtures by performing the following duties:- Monitors building and grounds to ensure a neat and clean presentation and environment.- Performs various cleaning and maintenance activities.- Cleans rest rooms to include disinfecting toilets, sinks and floors, and restocking rest room supplies as needed.- Removes trash and disposes of in designated areas. - Maintains all janitorial equipment. - Reports the need for any major repairs to management. - Performs other related duties as assigned.Education/Experience: High school diploma or general education degree (GED); or equivalent combination of education and experience. Prior maintenance experience preferred.Our Mission Committed to excellence in serving our community. Our Vision is to be the premier provider of post-acute care by perfecting our core competencies. Operational Effectiveness: We will be wise stewards of our resources in order to provide the highest level of service to our customers. Clinical Excellence: We will deliver the best clinical care to each customer in a personalized way. Employee Engagement: We value our employees as our most important resource. Fun: We will create and install fun and enjoyment in everything we do. Our Values Excellence: We strive to do our best at all times, and continuously look for ways to improve. Trust: We act with integrity and assume the same of each other. Accountability: We accept responsibility for our actions, attitudes, and mistakes. Mutual respect: We treat others the way we want to be treated. Love: we recognize that love is the essence behind providing care to the most vulnerable and sick in our communities. Our Benefits Competitive pay Healthcare Benefits including Vision & Dental (Full-time only) 401k (Full-time only) Paid Time Off Rewards and Bonus Opportunities Continuous Training and Growth Opportunities Fun environment and a great staff to work with! Pay Rate: $18.00-21.00
Assistant Store Leader
The Kroger Co., Colorado Springs
Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation
Administrative Assistant
Fisk Team, eXp Realty, Colorado Springs
Overview:Join our dynamic team as an Administrative Coordinator, playing a pivotal role in our small yet bustling office environment. We are seeking an individual with high standards, exceptional communication skills, and a proactive approach to daily tasks. As a key member of our operations team, you will be the administrative "backbone," ensuring seamless coordination and contributing to the overall efficiency of our workplace.Responsibilities:Calendar Management:Efficiently handle and coordinate active calendars, ensuring smooth scheduling of appointments and meetings.Meeting Coordination:Schedule and confirm meetings, taking charge to ensure timely and well-organized gatherings.File Organization:Maintain meticulous file organization according to office protocols, contributing to a streamlined workflow.Ad Hoc Support:Provide valuable ad hoc support across the office as needed, showcasing your versatility and dedication.Qualifications:Education:Bachelor's degree OR equivalent hands-on experience, demonstrating a solid foundation for the role.Interpersonal Skills:Exhibit strong interpersonal, customer service, and communication skills, fostering a positive and collaborative work environment.Multitasking Ability:Showcase your ability to multitask effectively in our fast-paced and dynamic setting.Technical Proficiency:Proficient in Google and/or MS Office style word processing documents, ensuring seamless integration with our technological infrastructure.Why Join Us:Dynamic Environment:Be part of a small yet vibrant office environment where your contributions directly impact the success of our operations.Critical Role:Assume a critical role within our administrative backbone, contributing to the core functions of our operations team.Professional Growth:Opportunities for professional growth and development in a supportive and collaborative work culture.If you're ready to take on a challenging and rewarding role that values your skills and dedication, apply now and become an integral part of our team!
Assistant Store Manager
PPG INDUSTRIES INC, Colorado Springs
PPG IndustriesColorado Springs, CO, United States of AmericaMessage "PPG" to +1 412 968-8670 apply for this position via text!As an Assistant Store Manager, you will help run the store while also supporting the store to achieve top sales and profit performance.You will report to the Store Manager and work on-site in a Colorado Springs, CO PPG store.Key ResponsibilitiesEnsure the service standards are maintained while handling a high level of associate engagement through leadership by training, mentoring, motivating, and resolving associate issues.Demonstrate a clear understanding of our business, products, and customer base.Develop sales growth strategies and plans and work towards achieving the sales target.Guarantee the appearance of the store's exterior and interior, including merchandizing displays, are maintained to required standards.Qualifications2+ years of retail store experience with High School diploma or equivalent certification.Exposure of use of paint and sundries is desirable.Ability to work flexible shifts and hours.Ability to lift up to 80 pounds infrequently and 40-60 pounds routinely.Must possess a valid driver's license and pass a hair drug/toxins test and a background check.Salary range is between $20-$25/hr.#LI-ONSITEMessage "PPG" to +1 412 968-8670 apply for this position via text!PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected]. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process.
Administrative Assistant
Hennessey Roofing, Colorado Springs
The Administrative Assistant assists the Office Manager as the daily voice of the company. The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks.Responsibilities? Respond to incoming leads immediately.? Start the flow of the process by calling leads, answering the phone, and getting the leads into the hands of the Project Consultants based on rotation and location? Check and respond to customer inquiries? Assist Office Manager in track the sales of the consultants? Assist Tracking and compare the company's progress towards the goals set? Keep notes for the company meetings? Notify customers if there is a delay on their project? Register and submit Warranties? Create presentation packets as needed? Maintain file upkeep and fill out each completely when adding jobs/contacts? Scan receipts, invoices and any additional documents or photos into files? Send review requestsQualifications? Proficient with computers? Good interpersonal and communication skills? Proficient in Microsoft office? Fast learner? Ability to multitaskStarting pay: $17.00Hours: 35-40 hours/week
Assistant Store Leader
King Soopers, Colorado Springs
Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family!Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation
Assistant Manager - Prom Shop at Briargate
Athleta, Colorado Springs
About Athleta For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesGood understanding of concepts and procedures within own subject areaThis position is anticipated to remain open for the next two weeks, although the duration might be adjusted based on the needs of the Company, potentially extending or shortening this timeframe.Benefits at Athleta Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range: $16.30 - $22.40 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Customer Service - Bank
USAA, Colorado Springs
Why USAA?Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!It is all about learning and growing.Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.The OpportunityWe are currently seeking dedicated professionals to work in ourColorado Springs office for future bank customer service and sales opportunities in 2024. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.What you'll do: Handle inbound member calls in a fast-paced contact center environmentUse effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking productsEfficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.Develop banking product knowledge to attract new members and expand relationships with current members through product acquisitionAdvise and educate members on available USAA digital tools and resources to improve the user experienceProvide outstanding member service by demonstrating empathy, active listening, and professionalismApply strong time and call management skills in assisting members with banking needsEmbrace continuous improvement and development through coaching and collaboration with manager and team membersWhat you have: High School Diploma OR GEDAbility to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking productsAbility to prioritize and multi-task while navigating through multiple business applicationsStrong interpersonal and communication skillsSuccessful completion of a job-related assessment is requiredWhat sets you apart: US military experience through military service or a military spouse/domestic partner1 year of customer contact experience in a needs-based sales environmentPrior experience in a fast-paced contact center environment6 months experience frequently communicating (minimum 60 percent of the time) with customers by phoneThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $43,680 - $44,680.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.