Healthcare Specialist Salary in Cincinnati, OH

Payroll Specialist, First Shift, Nursing Operations UC Health is hiring a full-time Payroll Specialist for the Nursing Operations department for the first shift at University of Cincinnati Medical Center. The Nursing Operations Department will support the Medical Centers and deliver high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.Education and Experience Requirements: High school diploma required; Associate's degree and/or courses in payroll/accounting preferred. 1-2 years of payroll process experience required. Intermediate to advanced skills in Excel. Experience with Oracle ERP system preferred, but not required. Strong attention to detail. Excellent communication and interpersonal skills. High degree of professionalism and solid ability in delivering high quality customer service and establishing/maintaining effective and collaborative working relationships. Team player with a proactive, positive attitude and a strong sense of self-motivation, accountability, and responsibility. High degree of integrity while working with confidential information discreetly and appropriately. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment.Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.Job Responsibilities To process accurately and timely the payroll for all UC Health payroll entities in accordance with UC Health policies and procedures. Process the bi-weekly payroll for all UC Health entities in the Oracle system: • Create and balance time record batches • Gross to Net payroll calculation for bi-weekly payrolls with a high volume of employees. Process payroll via automated payroll system. Able to calculate gross to net payments manually when needed. • Review and process payroll adjustments • Print checks • Transmit positive pay file • Prepare ACH/direct deposit returns, stop payments, voids, 5/3 Direct exceptions, and overpayment collections. • Audit and process garnishment interim reports. Complete Payroll Audits • Audit associate local tax withholdings to ensure compliance with local tax regulations • Audit associate payroll tax withholding changes and obtain proper documentation for withholdings as needed. Process Time Records within API Healthcare Solutions time and attendance system (API) • Assist managers and associates with questions regarding API • Audit and validate time records • Monitor daily download information. Troubleshoot and correct issues with downloads. Resource to Other Areas of Payroll Processing • Assist supervisor and associates in the resolution of payroll issues Performs other related duties as assigned. Job Responsibilities To process accurately and timely the payroll for all UC Health payroll entities in accordance with UC Health policies and procedures. Process the bi-weekly payroll for all UC Health entities in the Oracle system: • Create and balance time record batches • Gross to Net payroll calculation for bi-weekly payrolls with a high volume of employees. Process payroll via automated payroll system. Able to calculate gross to net payments manually when needed. • Review and process payroll adjustments • Print checks • Transmit positive pay file • Prepare ACH/direct deposit returns, stop payments, voids, 5/3 Direct exceptions, and overpayment collections. • Audit and process garnishment interim reports. Complete Payroll Audits • Audit associate local tax withholdings to ensure compliance with local tax regulations • Audit associate payroll tax withholding changes and obtain proper documentation for withholdings as needed. Process Time Records within API Healthcare Solutions time and attendance system (API) • Assist managers and associates with questions regarding API • Audit and validate time records • Monitor daily download information. Troubleshoot and correct issues with downloads. Resource to Other Areas of Payroll Processing • Assist supervisor and associates in the resolution of payroll issues Performs other related duties as assigned.

The Provider Enrollment and Credentialing Specialist is responsible for obtaining all provider required credentialing information from the newly hired Nurse Practitioners & Physician Assistants. Responsible for submitting this information to the required organizations for credentialing with governmental agencies & private payers as well as tracking and facilitating this process.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! One year of direct experience completing Medicare 855I, 855R, and 855B applications, & other payer applications, is required. Experience setting up new Groups from the onset & experience in a hospital credentialing or provider enrollment department, is desirable. Payer credentialing process knowledge at a high level is required and prior experience with CLIA applications. CPCS (Certified Provider Credentialing Specialist) preferred. Must be familiar with national data base for credentialing and an understanding of the business model impact on enrollment in various states is desirable. Strong computer skills with intermediate knowledge of Word, Excel, Access and Power Point and internet experience. Excellent telephone skills, customer service skills, strong organizational skills needed with attention to detail and be accustomed to follow up on work pending. Team orientation & flexibility in accepting change. Professional appearance and demeanor. Obtain & submit the required information to enroll & accelerate credentialing of healthcare providers. Responsible for completing Medicare application for 855I, 855R and 855B and other payer applications. Responsible for setting up new Groups from the onset. Maintain information on an annual basis for RN, ARNP or PA licenses, national certification, collaborative agreements, provider numbers, CPR certification, PPD annual tests and other clinical related requirements. Track credentialing status with each carrier to assist with staffing needs. Maintains database for all in-house training sessions and provides required information to Human Resources. Establish & maintain a strong working relationship with NPs, private insurers, nursing & medical boards. Track the status of provider credentialing on a continuous basis, providing additional information & innovative solutions. Performs other duties as assigned.

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion.Job OverviewAs one of the oldest medical schools in the country, the University of Cincinnati College of Medicine (COM) has a reputation for training best-in-class health care professionals and developing cutting-edge procedures and research that improves the health and clinical care of patients. In partnership with the UC Health academic healthcare system and Cincinnati Children's Hospital Medical Center, College of Medicine's doctors are transforming the world of medicine every day. The Department of Psychiatry and Behavioral Neuroscience is a top-tier department with world-renowned faculty and staff. With world-class research, teaching, and medical practice opportunities, why not choose the University of Cincinnati College of Medicine? The Department of Psychiatry and Behavioral Neuroscience is dedicated to high quality medical student and resident education, excellence in patient care, and advancing the science in psychiatry and behavioral neurosciences through clinical trials and ongoing collaborative research. The department supports clinical care and career development in multiple disciplines. The Department of Psychiatry and Behavioral Neuroscience is recruiting a full-time Behavioral Health Specialist to join our team supporting UC Health's multispecialty Weight Loss Center. Our behavioral health team focuses on the psychological assessment and behavioral treatment of patients seeking weight loss treatment, including bariatric surgery, endoscopic interventions, weight loss medications, and lifestyle intervention. The ideal candidate will also have demonstrated interest and experience in providing evidence-based psychological care in a multidisciplinary weight management team. The UC Health Weight Loss Center is a fast paced, intellectually stimulating, innovative and environment in which providers and staff provide great support for each other. Academic rank, if qualified, will be granted commensurate with experience.Essential Functions100% (1.00 FTE) clinical position. Responsible for all behavioral health programming for UCH Weight Loss Center at West Chester Hospital, UCH Medical Center and in UCH Transplant-Related Interdisciplinary Metabolic Surgery (TRIMS) in the Transplant Division, Department of Surgery.Directs development of clinical protocols, monitoring outcomes, supervision of clinical providers, coordination of care with outside mental health providers and ensuring quality of care, patient satisfaction and adherence to requirements of the American Society of Metabolic and Bariatric Surgery (ASMBS) Center of Excellence requirements.Provides psychological assessment, diagnosis, consultation, treatment and related psychological services. to persons with obesity in medical, surgical and transplant programs including:pre-surgical psychosocial assessments;post-surgical assessment and brief health and behavioral intervention and/or cognitive behavioral therapy in group or individual format as indicated;evaluation and brief health and behavioral intervention and/or cognitive behavioral therapy for medical (non-surgical) weight loss patients;cognitive behavioral therapy in individual and group format for patients with binge eating disorder or related disordered eating behavior.Provides clinical supervision for behavioral health providers in Bariatrics. Supervise (if applicable) the application of psychological procedures and techniques in evaluating, diagnosing, and treating psychological disorders.Function as a member of interdisciplinary treatment team. including consultation/attendance at clinical case conference, a twice monthly meeting for interdisciplinary review & treatment planning for all surgical cases in progress. Required EducationMaster's or Doctoral Degree in Clinical Psychology, Clinical Social Work, Clinical Counseling or related degree. PhD or PsyD is ideal.Required Trainings/CertificationsIndependently licensed or license eligible in respective discipline in the State of Ohio.Required Experience2-3 years clinical work in obesity/bariatrics in past five yearsBasic knowledge of weight loss medications and surgical procedures including sleeve gastrectomy, gastric bypass and duodenal switchMembership in American Society for Metabolic and Bariatric Surgery and/or The Obesity Medicine AssociationASMBS Fundamentals in Bariatric Behavioral Health course or attendance at three ASMBS or related coursesAdditional Qualifications ConsideredPeer reviewed publications & invited presentations related to obesity/bariatricsDemonstrated knowledge of obesity as a disease state and commitment to obesity sensitivity practices Demonstrated knowledge of and a commitment to equity and inclusion.Good interpersonal skills, team oriented and desire to collaborate in a multidisciplinary setting. Physical Requirements/Work EnvironmentOffice environment / bariatric wheelchairs and furniture/ no other specific unusual physical or environmental demands.Compensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.Competitive salary range dependent on the candidate's experience.Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services. As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP). To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html. FOR ALL FACULTY HIRES OFFICIAL ACADEMIC TRANSCRIPTS WILL BE REQUIRED AT THE TIME OF HIRE For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati is an Equal Opportunity Employer. REQ: 95270SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE

The Occupational Health and Safety Specialist will provide support for the Occupational Health and Safety function for the UC Health system by coordinating and conducting activities to maintain a safe and healthful environment. The responsibility will be to recommend measures to help protect workers from potentially hazardous work methods, processes, or materials.Minimum Required: Bachelor's Degree - Occupational Health and Safety, or safety related field. Minimum Associate Safety Professional (ASP) or Graduate Safety Professional preferred. Candidate must be willing to complete certification within 6 months of hire. Minimum Required: 1 - 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience.Program Support: Performs routine safety inspections and audits within UC Health facilities. Promotes a Culture of Safety (Employee Safety) at UC Health facilities. Identify and address potential safety issues, risks and hazards and provide corrective action plans. Assist with any OSHA complaints and/or inspections. Monitor safety practices and regulations to ensure compliance with all applicable laws. Verify that staff are compliant with these practices and regulations, as supported by Accreditation - Joint Commission, ODH, OSHA and other regulatory bodies. Assists with investigating employee incidents to determine root cause and contributing factors. Maintain OSHA logs. Supports Manager in ensuring effective execution and administration of employee safety program at designated site / within Clinical Domain and other groups to facilitates efforts to achieve overall quality in safety, Escalate safety concerns to director, manager, operational leaders, and site senior leaders, as appropriate in a timely manner (as soon as possible, expected to be within same business day - even when full details are not known). Data and Analytics: Conduct hazard assessments and job safety analyses. Prepare monthly reports, including Environment of Care and employee injury reports. Performs data analysis and trends of employee safety program data. Collaborates with team members on safety initiatives to perform thorough trending and analysis of events, errors, and near misses. Training and Education: Determine and assist with development of safety related training. Provides safety training and education to staff on safety topics. Other Duties as Assigned: Perform all other duties as assigned. Program Support: Performs routine safety inspections and audits within UC Health facilities. Promotes a Culture of Safety (Employee Safety) at UC Health facilities. Identify and address potential safety issues, risks and hazards and provide corrective action plans. Assist with any OSHA complaints and/or inspections. Monitor safety practices and regulations to ensure compliance with all applicable laws. Verify that staff are compliant with these practices and regulations, as supported by Accreditation - Joint Commission, ODH, OSHA and other regulatory bodies. Assists with investigating employee incidents to determine root cause and contributing factors. Maintain OSHA logs. Supports Manager in ensuring effective execution and administration of employee safety program at designated site / within Clinical Domain and other groups to facilitates efforts to achieve overall quality in safety, Escalate safety concerns to director, manager, operational leaders, and site senior leaders, as appropriate in a timely manner (as soon as possible, expected to be within same business day - even when full details are not known). Data and Analytics: Conduct hazard assessments and job safety analyses. Prepare monthly reports, including Environment of Care and employee injury reports. Performs data analysis and trends of employee safety program data. Collaborates with team members on safety initiatives to perform thorough trending and analysis of events, errors, and near misses. Training and Education: Determine and assist with development of safety related training. Provides safety training and education to staff on safety topics. Other Duties as Assigned: Perform all other duties as assigned.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.UC Health is committed to providing an inclusive, equitable and diverse place of employment. This position will serve as an ambassador of care for patients that have had a liver transplant. The position will work as a resource to help support clinics and providers. The expectation for this position is that it will support and assist in departmental workflows, processes, and procedures to maintain departmental consistency and ensure patient satisfaction throughout the clinic. Flexible hours, with an option to work from home one day a week.Minimum Required: High School Diploma or GED. Preferred: Associates Degree. | Minimum Required: 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience.Required Skills and Knowledge: Excellent customer service skills. Ability to multitask and work independently. Excellent interpersonal skills. Ability to train others as needed.Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.Administration:Answer telephone and direct to correct person if needed.Manage Outlook Calendar for providers within the clinicCommunicate with patients via phone and in person regarding scheduling related matters.Manage office incoming mailPrepare charts/Obtain records for upcoming clinicPrepare FMLA/Disability paperwork per provider direction.Point of contact for ordering supplies and inventory control within the clinic.Training of new employees/internal transfers when needed.Scheduling:Schedule and coordinate patient services; this includes appointments, surgeries, tests, and other procedures as needed.Manage O.R. block time with providers Outlook calendar if applicable based on department guidelines.Conduct pre-visit screenings.Document and communicate cancellations and time changesHelp review daily schedules as needed and make leadership aware if changes are needed or discrepancies are identified.Liaison between staff and procedural areas for scheduling needs.Data Management:Assist providers in documenting notes, in doing orders, and prescriptions by setting up the provider in the Electronic Medical Record (EMR).All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign off on as appropriate.Maintain the system to track forms for patients, date the forms upon arrival, and pull forms as needed.Track, obtain, and follow up on any documentation that is missing information or requires additional signatures.Performs audits on patient records/registration for insurance billing and compliance.Pre-Visit Planning, Preparation, and Registration: Verify complete and accurate patient information during registration as well as collect co-pay.Relay exam preparation instructions as needed.Place reminder calls for already scheduled patients and note any cancellations to open up additional clinic spots for incoming requests.Create EPIC accounts for patients.Complete any required documentation.Perform pre-authorizations and pre-certifications when needed.Registration, pre-registration, greeting, and sign in of patients.Other Duties as assignedEngages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.Administration:Answer telephone and direct to correct person if needed.Manage Outlook Calendar for providers within the clinicCommunicate with patients via phone and in person regarding scheduling related matters.Manage office incoming mailPrepare charts/Obtain records for upcoming clinicPrepare FMLA/Disability paperwork per provider direction.Point of contact for ordering supplies and inventory control within the clinic.Training of new employees/internal transfers when needed.Scheduling:Schedule and coordinate patient services; this includes appointments, surgeries, tests, and other procedures as needed.Manage O.R. block time with providers Outlook calendar if applicable based on department guidelines.Conduct pre-visit screenings.Document and communicate cancellations and time changesHelp review daily schedules as needed and make leadership aware if changes are needed or discrepancies are identified.Liaison between staff and procedural areas for scheduling needs.Data Management:Assist providers in documenting notes, in doing orders, and prescriptions by setting up the provider in the Electronic Medical Record (EMR).All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign off on as appropriate.Maintain the system to track forms for patients, date the forms upon arrival, and pull forms as needed.Track, obtain, and follow up on any documentation that is missing information or requires additional signatures.Performs audits on patient records/registration for insurance billing and compliance.Pre-Visit Planning, Preparation, and Registration: Verify complete and accurate patient information during registration as well as collect co-pay.Relay exam preparation instructions as needed.Place reminder calls for already scheduled patients and note any cancellations to open up additional clinic spots for incoming requests.Create EPIC accounts for patients.Complete any required documentation.Perform pre-authorizations and pre-certifications when needed.Registration, pre-registration, greeting, and sign in of patients.Other Duties as assigned

Responsible for receiving internal customer calls to the centralized UC Health Service Desk pertaining to UC Health standard hardware/software/accounts and networking problems. Provide basic to mid-level support for customer's technical problems and facilitate communication to other IS&T groups, when that expertise is needed. Receive external patient calls to provide technical login support of the MyChart application. Perform Data Center duties such as file transfers, monitor systems and the data center environment. Perform other assigned tasks.Education and Certification: Minimum Required: High School Diploma or GED Relevant certifications such as CompTIA A+, Network+, Security+, or ITIL Foundation preferred. Technical Skills & Experience: 1-2 Years of Help Desk experience in a healthcare environment preferred. Proficiency in troubleshooting hardware, software, and network issues. Knowledge of operating systems (e.g., Windows, MacOS). Experience with remote desktop support tools and Active Directory Users and Computers. Experience in documenting troubleshooting steps, resolutions, and recurring issues for future reference and process improvement. Familiarity with IT Service Management (ITSM) tools for ticketing and tracking. Familiarity with healthcare-specific software and systems (e.g., Electronic Medical Records (EMR) such as EPIC, Picture Archiving and Communication Systems). Understanding of healthcare industry regulations such as HIPAA (Health Insurance Portability and Accountability Act) to ensure compliance when handling sensitive patient information. Ability to maintain confidentiality and professionalism, especially when dealing with sensitive patient information. Ability to configure and troubleshoot various devices including desktops, laptops, tablets, printers, and mobile devices. Availability and Flexibility: Ability to work weekends and holidays required. Typical shift is Monday through Friday with set hours, but will also be added to a rotating weekend and holiday schedule. Customer Service Skills: Excellent communication skills, both verbal and written. Patience and empathy in dealing with users who may be stressed or unfamiliar with technology. Ability to explain technical concepts in non-technical terms. Active listening skills to understand users' issues thoroughly. Strong interpersonal skills to build rapport with users and team members. Problem-Solving Abilities: Analytical mindset to diagnose and resolve issues efficiently. Ability to prioritize and manage multiple tasks simultaneously. Adaptability to quickly learn new technologies and procedures. Attention to detail to accurately document issues and solutions. Teamwork and Collaboration: Capacity to work effectively in a team environment. Willingness to share knowledge and assist colleagues when needed. Collaboration with other IT teams for escalation of complex issues. Problem Identification - Interact with internal customers/external patients, mostly via telephone, to secure relevant information and identify issues; may ask customer/patient to participate in diagnosis of problem. Communicate information clearly with other Service Desk staff, IS&T Management and other Tier 2 personnel when problem trends appear evident per established procedures. Use available documentation to identify cause-effect relationships. Monitor unresolved problems using provided tools. Problem Resolution and Escalation - Investigate and resolve a percentage of issues without escalating. Escalates unresolved problems to Tier 2 support and communicate using documented procedures. Interact with Manager, Supervisor, Service Desk team and other IS&T staff members to resolve problems. Commit to action after developing a plan based on logical assumptions and factual information. Applies knowledge of resources, constraints and procedures in the decision making process. System Monitoring and Processes - Run batch jobs and backups on various platforms per established procedures. Secure backup media in accordance with offsite storage procedures. Perform monitoring tasks to ensure all systems and applications are functioning properly or takes corrective action per established procedures. Monitor electrical, environmental and safety systems and takes remedial action per established procedures. Documentation - Complete shift logs, incident reports per established procedures. Enter customer issues into the incident database and forward to appropriate IS&T team. Participate in shift turnover meetings with colleagues. Other duties as assigned - Attend staff meetings and training sessions. Manage personal e-mail and chat communications in a timely manner. Complete other duties and tasks as may be asked by Manager or Supervisor.Problem Identification - Interact with internal customers/external patients, mostly via telephone, to secure relevant information and identify issues; may ask customer/patient to participate in diagnosis of problem. Communicate information clearly with other Service Desk staff, IS&T Management and other Tier 2 personnel when problem trends appear evident per established procedures. Use available documentation to identify cause-effect relationships. Monitor unresolved problems using provided tools. Problem Resolution and Escalation - Investigate and resolve a percentage of issues without escalating. Escalates unresolved problems to Tier 2 support and communicate using documented procedures. Interact with Manager, Supervisor, Service Desk team and other IS&T staff members to resolve problems. Commit to action after developing a plan based on logical assumptions and factual information. Applies knowledge of resources, constraints and procedures in the decision making process. System Monitoring and Processes - Run batch jobs and backups on various platforms per established procedures. Secure backup media in accordance with offsite storage procedures. Perform monitoring tasks to ensure all systems and applications are functioning properly or takes corrective action per established procedures. Monitor electrical, environmental and safety systems and takes remedial action per established procedures. Documentation - Complete shift logs, incident reports per established procedures. Enter customer issues into the incident database and forward to appropriate IS&T team. Participate in shift turnover meetings with colleagues. Other duties as assigned - Attend staff meetings and training sessions. Manage personal e-mail and chat communications in a timely manner. Complete other duties and tasks as may be asked by Manager or Supervisor.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The Sr. Clinical Services Coordinator will coordinate and maintain clinical operations and perform responsible administrative duties in a confidential nature in support of office activities and patient care. The position will help leadership track and implement system and departmental initiatives. The Sr. Clinical Services Coordinator will assist with any patient care needs, clinic flow, or any other duties that support the growth of the clinic within the healthcare system.Minimum Required: High School Diploma or GED. Preferred: Associates Degree. | Minimum Required: 1 - 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience. Required Skills and Knowledge: Excellent customer service skills. Ability to multitask and work independently.Excellent interpersonal skills. Ability to train others as needed.PATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Improve and Maintain Department Standards: Establish, maintain, and audit patient satisfaction information and data to improve patient satisfaction initiatives. Investigate patient satisfaction discrepancies and make recommendations to resolve and ensure future discrepancy is not repeated. Audit and analyze departmental processes and systems to ensure accuracy and all tasks are being carried out appropriately. Act as Subject Matter Expert for department within scope of practice. Maintain department goals and or tasks to keep them on schedule and help implement them. Update departmental policies and procedures, maintain records, and distribute to staff. Clinical Coordination: Coordinate and lead the work of designated staff, manage staff activities to meet departmental objectives related to patient care provided in the clinical area. Coordinate all office flow functions including staffing levels for the clinic. Assist with scheduling of any appointments, procedures, tests, surgeries or other related issues. Assist with referral and work ques Assist with pre-visit planning and preparation. Assist with pre-authorization, pre-certification. Develops knowledge of departmental and company programs acting as information liaison throughout the clinic to staff (patients if needed). Operations: Handling escalation of complaints and inquiries from patients and staff using exemplary customer service skills. Maintains department huddle boards for goals and metrics Promote a positive working environment throughout the clinic by leading by example. Resolve office issues in conjunction with Clinical Operations Supervisor or Manager. Develops knowledge of departmental and company programs acting as information liaison throughout the clinic to staff (patients if needed). Create Standard Operating Procedures to drive to consistency within the department. Create and coordinate training for new employees/internal transfers and staff outlined by leadership on any training or remediation. Monitor training completion and licensure renewals and work with leadership to get the training or licensure renewal completed in a timely manner. Carry out any clinic operational duties that will ensure continued positive clinic patient flow and patient experience. Administrative: Responsible for inventory control of office supplies. Responsible on scheduling and overseeing office equipment maintenance. Assist with chart preparation and any other clinic related paperwork. Assist with office administrative duties that may include (but not all inclusive): answering phones, calendar management, copying, faxing, mailing, scheduling meetings/appointments. Create reports to review and maintain enterprise standards. Other Duties: Other duties as assigned.PATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Improve and Maintain Department Standards: Establish, maintain, and audit patient satisfaction information and data to improve patient satisfaction initiatives. Investigate patient satisfaction discrepancies and make recommendations to resolve and ensure future discrepancy is not repeated. Audit and analyze departmental processes and systems to ensure accuracy and all tasks are being carried out appropriately. Act as Subject Matter Expert for department within scope of practice. Maintain department goals and or tasks to keep them on schedule and help implement them. Update departmental policies and procedures, maintain records, and distribute to staff. Clinical Coordination: Coordinate and lead the work of designated staff, manage staff activities to meet departmental objectives related to patient care provided in the clinical area. Coordinate all office flow functions including staffing levels for the clinic. Assist with scheduling of any appointments, procedures, tests, surgeries or other related issues. Assist with referral and work ques Assist with pre-visit planning and preparation. Assist with pre-authorization, pre-certification. Develops knowledge of departmental and company programs acting as information liaison throughout the clinic to staff (patients if needed). Operations: Handling escalation of complaints and inquiries from patients and staff using exemplary customer service skills. Maintains department huddle boards for goals and metrics Promote a positive working environment throughout the clinic by leading by example. Resolve office issues in conjunction with Clinical Operations Supervisor or Manager. Develops knowledge of departmental and company programs acting as information liaison throughout the clinic to staff (patients if needed). Create Standard Operating Procedures to drive to consistency within the department. Create and coordinate training for new employees/internal transfers and staff outlined by leadership on any training or remediation. Monitor training completion and licensure renewals and work with leadership to get the training or licensure renewal completed in a timely manner. Carry out any clinic operational duties that will ensure continued positive clinic patient flow and patient experience. Administrative: Responsible for inventory control of office supplies. Responsible on scheduling and overseeing office equipment maintenance. Assist with chart preparation and any other clinic related paperwork. Assist with office administrative duties that may include (but not all inclusive): answering phones, calendar management, copying, faxing, mailing, scheduling meetings/appointments. Create reports to review and maintain enterprise standards. Other Duties: Other duties as assigned.

Facilities Compliance Specialist, First Shift, Plant Operations UC Health is hiring a full-time Facilities Compliance Specialist for the Plant Operations department for the first shift at University of Cincinnati Medical Center. The Plant Operations Department will support the Medical Centers and deliver high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.Education and Experience Requirements: Associates Degree required; Bachelor's degree preferred. 6-10 years equivalent experience required; 11-15 preferred. Ensure regulatory compliance by keeping up to date of codes and standards and verify compliance of all Joint commission related documents at all facilities owned and operated by UC Health. May develop knowledge related to NFPA, AAMI, ASHRAE, CMS, and/or HIPAA standards through training and literature. Ensure regulatory compliance; training; and documentation for the joint commission environment of care standards and CMS by meeting NFPA; AAMI; ASHRAE; and/or HIPPA regulations. Provide technical support and expertise to all facilities owned and operated by CCHMC in Construction, Plumbing, Electrical, and HVAC. Ensure regulatory compliance, training, and documentation for the joint commission environment of care standards and CMS by meeting NFPA, AAMI, ASHRAE, and/or HIPPA regulations. Provide technical support and expertise to all facilities owned and operated by UC Health in Construction, Plumbing, Electrical, and HVAC. May acquire and interpret maintenance data to determine operational status of plant equipment and systems at all UC Health sites. Experience within a healthcare environment. TJC/CMS experience and other regulatory standards. Strong written skills, organizational and presentation skills. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment.Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.Job Responsibilities As a Facilities Compliance Specialist in a large healthcare system, you will play a crucial role in ensuring safety and compliance of our facilities with various regulatory bodies, including The Joint Commission, NFPA, OSHA, ADA, and CMS. The primary responsibility of this position is to help maintain a safe environment and to ensure constant state of compliance with regulatory requirements. This may involve daily inspections, coordination of fire safety measures, overseeing documentation compliance, and contributing to the overall safety and well-being of patients, visitors, and employees. Actively participate in inspections and surveys when The Joint Commission, ODH, State Fire Marshal, or other regulatory agencies are onsite. Perform regular reviews of Environment of Care (EC) and Life Safety (LS) documentation for the healthcare system. Independently Analyze and interpret regulations from The Joint Commission, NFPA, OSHA, ADA, EPA, and CMS to ensure regulatory compliance. Assist with the System EOC Committee- participate in monthly meetings, provide updates on compliance status for all sites, assist with annual revisions of EOC Management plans and Annual Evaluations. Create, revise, and implement policies and SOPs relating to facility compliance. Serve as an institutional content area expert in assigned program area related to facilities compliance/oversight. Serve as key resource in the development, oversight, management, and record keeping aspects of assigned program area. Conduct daily rounds and inspections of hospital departments to ensure a safe environment for patients, visitors, and employees. Identify and address potential safety hazards and compliance issues. Lead and coordinate fire extinguisher inspections. Organize and oversee fire drills, ensuring proper execution and documentation. Train and educate leaders to ensure proper implementation of interim life safety measures (ILSM). May be called upon to provide key input, based on knowledge, experience and expertise, on institutional initiatives and programs at the direction of leadership, to ensure compliance with applicable regulations/codes, and UC Health policies, principles, ethical standards, and procedures. May acquire and interpret maintenance data to determine operational status of plant equipment and systems at all UC Health sites. Other Responsibilities as Required Job Responsibilities As a Facilities Compliance Specialist in a large healthcare system, you will play a crucial role in ensuring safety and compliance of our facilities with various regulatory bodies, including The Joint Commission, NFPA, OSHA, ADA, and CMS. The primary responsibility of this position is to help maintain a safe environment and to ensure constant state of compliance with regulatory requirements. This may involve daily inspections, coordination of fire safety measures, overseeing documentation compliance, and contributing to the overall safety and well-being of patients, visitors, and employees. Actively participate in inspections and surveys when The Joint Commission, ODH, State Fire Marshal, or other regulatory agencies are onsite. Perform regular reviews of Environment of Care (EC) and Life Safety (LS) documentation for the healthcare system. Independently Analyze and interpret regulations from The Joint Commission, NFPA, OSHA, ADA, EPA, and CMS to ensure regulatory compliance. Assist with the System EOC Committee- participate in monthly meetings, provide updates on compliance status for all sites, assist with annual revisions of EOC Management plans and Annual Evaluations. Create, revise, and implement policies and SOPs relating to facility compliance. Serve as an institutional content area expert in assigned program area related to facilities compliance/oversight. Serve as key resource in the development, oversight, management, and record keeping aspects of assigned program area. Conduct daily rounds and inspections of hospital departments to ensure a safe environment for patients, visitors, and employees. Identify and address potential safety hazards and compliance issues. Lead and coordinate fire extinguisher inspections. Organize and oversee fire drills, ensuring proper execution and documentation. Train and educate leaders to ensure proper implementation of interim life safety measures (ILSM). May be called upon to provide key input, based on knowledge, experience and expertise, on institutional initiatives and programs at the direction of leadership, to ensure compliance with applicable regulations/codes, and UC Health policies, principles, ethical standards, and procedures. May acquire and interpret maintenance data to determine operational status of plant equipment and systems at all UC Health sites. Other Responsibilities as Required

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati.About UC Blue AshThe University of Cincinnati Blue Ash College invites applications for our Dental Hygiene Educational Specialist staff position in the Allied Health department. The University of Cincinnati Blue Ash College is one of the largest regional colleges in Ohio and one of the most diverse colleges at the University of Cincinnati. The college is in Blue Ash, Ohio fifteen miles north of the uptown campus, on 135 acres in a park-like setting. We offer primarily associate degrees in career and transition programs, as well as general education courses and technical baccalaureate degrees to approximately 4,500 students. We value excellent teaching and personalized student support to help students achieve their goals, whether the goal is to enter a career or to continue education. The college is a recipient of the Cincinnati Business Courier 2021 Best Places to Work award.Job OverviewThe Dental Hygiene Educational Specialist will provide clinical and laboratory instruction and perform support activities for the teaching needs of dental hygiene clinics and laboratories. UC Blue Ash Dental Hygiene is a selective admissions program with approximately 38 students per class.This Educational Specialist staff position is 80% Full-Time-Equivalency (FTE.) The position is benefits eligible. Average weekly hours will be 40 hours/week during the Fall and Spring semesters. This position will not report to work during the summer semester. Working hours may include mornings after 8:00am, afternoons, or early evenings Monday-Friday. Essential FunctionsInstruct student dental hygienists in the theoretical and clinical aspects of the practice of dental hygiene.Assist students to apply dental hygiene theory, the dental hygiene process and dental hygiene techniques in clinical settings.Counsel students on educational and related problems; facilitate problem-solving process; offer advice and assistance as needed.Make recommendations to faculty and administration in developing curriculum content and improved teaching and dental hygiene techniques.Collaborate with faculty, administrators, students and clinic personnel in planning and coordinating curriculum and clinical content and activities.Interact and collaborate with dental hygiene service personnel to supplement clinic learning with practical experience in the dental hygiene clinic.Observe and evaluate student performance in actual dental hygiene situations.Prepare, administer and grade assessments to determine student performance and achievement; maintain necessary records to indicate student progress.Assist in the preparation of reports required by accrediting agencies.Participate in quality improvement activities in the college and university.Perform related duties based on departmental need.Required EducationBachelor's Degree in Dental Hygiene or Health related field.Required Trainings/CertificationsOhio Dental Hygiene license or eligibility for an Ohio Dental Hygienist license as defined by the Ohio State Dental Board.Ohio local anesthesia certification or eligibility for an Ohio local anesthesia certificate. Required ExperienceThree (3) years of experience in clinical dental hygiene.Application ProcessApplicants must supply the following items. Please use the "Additional Documents" option for the additional documents.Cover letter that describes how you are uniquely qualified for this position.CV/resume.A copy of licenses/certifications.A list of at least three (3) references including contact information.Physical Requirements/Work EnvironmentSitting - OftenRepetitive hand motion (such as typing) - OftenHearing, listening - ContinuouslyTalking - OftenStanding - OftenWalking - OftenBending - OftenStooping - OftenClimbing stairs/ladders - SeldomKneeling, squatting - SeldomCrouching - SeldomReaching overhead - OftenPulling, pushing - OftenLifting - up to 20 pounds - SeldomCompensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.Competitive salary range of $48,000 to $49,500 dependent on the candidate's experience.Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati is an Equal Opportunity Employer. REQ: 95859

TITLE:Specialty Pharmaceutical Sales Rep/Clinical Specialist (Cincinnati, OH) Title: Specialty Pharmaceutical Sales Rep/Clinical Specialist Reports To: Area Sales Manager Location: Cincinnati, OH Indivior is a global specialty pharmaceutical company working to help change patients' lives by developing medicines to treat substance use disorders (SUD) and serious mental illnesses. The name is the blend of the words individual and endeavor, and the tagline "Focus on you" makes the company's commitment clear. It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction and mental illness.Indivior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease. Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of SUD. The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide. Building on its global portfolio of opioid use disorder treatments, Indivior has a pipeline of product candidates designed to both expand on its heritage in this category and potentially address other chronic conditions and co-occurring disorders of SUD, including alcohol use disorder and cannabis use disorder. POSITION SUMMARY: The Clinical Specialist is responsible for calling on practicing physicians, hospitals, clinics and other health-related organizations within an assigned territory. The Clinical Specialist must provide the healthcare professional with the most current information pertaining to Indivior products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory. Accomplishments of these goals must comply with the terms and conditions outlined in the Company Policy and Procedure Manual. ESSENTIAL FUNCTIONS: The responsibilities of this job include, but are not limited to, the following: Invest the time and the effort to achieve the established goals for the territory such as sales, market share, doctor calls, appropriate program planning, etc. Monitoring and analyzing results on territory, maintaining an up to date business plan that evaluates sales effectiveness. Ensure all required documentation, reports etc. are timely and accurate. Demonstrate a strong clinical understanding of all aspects of Indivior products and related disease states. Ensure clear, concise and accurate communication of product information. Plan and organize daily sales call activities to optimize the use of time and maximize the achievement of sales objectives. Demonstrate persistence to accomplish objectives despite disappointments and/or rejection of original efforts. Create and maintain a positive impression with customers. Project a professional business image as demonstrated by neat physical appearance, and appropriate manner of speech. Maintain timely communication with Area Sales Manager and other members of the sales leadership team. Field work with Area Sales Manager and other Indivior personnel. Maintain all company-provided equipment in good operating condition. Overnight attendance at sales training meetings. Recognize changes in the work environment, to develop and implement alternate plans to achieve objectives. Represent Indivior at national and/or local conferences if applicable. Perform special projects and assignments as directed by the Sales Leadership team. MINIMUM QUALIFICATIONS: Education: BS/BA degree required 1 + years of pharmaceutical/medical/healthcare or related experience Experience: Injectable experience preferred Specialty Pharmacy and Specialty Distributor experience preferred Experience with selling complex specialty and buy and bill products are preferred Previous experience selling a drug device or technology that required a change in physician protocol is preferred Maintain valid driver's license Strong customer focus demonstrated team work/ collaboration Computer proficient Working knowledge of pharmaceutical industry COMPETENCIES/CONDUCT : In addition to the minimum qualifications, the employee will demonstrate: Selling/ persuasive/ presentation Skills Focused listening skills Displays a high-level of initiative, effort and commitment to ensure the completion of assignments and projects in a timely manner Reads situations quickly. Anticipates and adjusts for problems and roadblocks Results driven. Steadfastly pushes self for results Works under daily direction of the Area Sales Manager. Works closely with other Clinical Specialists in the Area. Cooperates with various headquarters departments, when necessary and appropriate on matters of mutual concern. Maintain a positive working relationship with key customers and external contacts. BENEFITS: Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes: 3 weeks' vacation plus floating holidays 401(k) - Company match of 75% on your first 6% of contributions U.S. Employee Stock Purchase Plan- 15% Discount Comprehensive Medical, Dental, Vision, Life and Disability coverage Health and Dependent Care Flex Spending options Adoption assistance Tuition reimbursement Leverage Concierge / personal assistance services Voluntary benefits including Legal, Pet Insurance and Auto/Home coverage Gyms, fitness facilities and cell phone discounts Our Guiding Principles, Core Values and Vision provide a culture that unites and guides our employees. GUIDING PRINCIPLES: Indivior's guiding principles are the foundation for each employee's success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance. The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time. EQUAL EMPLOYMENT OPPORTUNITY EOE/Minorities/Females/Vet/Disabled