Delivery Supervisor Salary in Charlotte, NC

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures, monitoring, and controlling daily operations, and assisting with the long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, safe and secure operation, high service delivery, and cost-effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault, and facility security operations as directed by the Operations Manager/Branch Manager. Shift: 4:00am - 1:30pm (Monday-Friday) Duties / Responsibilities: Complete and maintain scheduling/routing on a daily basis. Oversight and coordination of armored and ATM routes, dispatch, first-line ATM maintenance, vault, and terminal operations. Maintaining effectiveness and efficiency of route, terminal, and vault operations. Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures, including terminal opening and closing. Investigating accidents and processing required paperwork. Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions for new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communicate with all employees to resolve any outstanding issues and/or complaints immediately. Recruiting, interviewing, testing, selecting, training, and supervising operations personnel. Provide leadership dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents, and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork andelectronic data. Completion of all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Skills and Qualifications : A valid firearm permit. A strong, positive leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups are required. Experience in transportation and warehousing, transportation logistics, or a related field is required. Experience in banking or retail cash and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs are required. A strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Benefits: Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry-leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.?SummaryThis role directly reports to the Training Supervisor and drives all aspects of learning and development programs, processes and technology in respective business area. The bilingual training specialist acts a subject matter expert to HR and leaders for learning and development function. The individual will be responsible for understanding the development of our employees and supervisors to improve performance at our manufacturing sites. Duties and responsibilitiesMay include, but are not limited to, the following:Serve as a business partner to HR and manufacturing leaders supporting the site's needs, delivery of programs and initiatives.Identify learning and development opportunities through needs assessment on employees' knowledge and capabilities to make recommendations for training, career development, employee engagement and performance improvement.Collaborates with training supervisor, talent management, and respective HR teams to develop and/or design training for business including skilled trades and professional roles.Manage and coordinate training at manufacturing sites, in office and remote employees for in-person and virtual events.Accountable for learning management system including organization, reporting, troubleshooting and course updates.Create training to support business as needed including elearning, videos and other delivery formats or materials and work with subject matter experts.Determine and recommend best practices and processes that support training efforts across business for continuous improvement.Assist with development of learning and development strategy for business area looking at company data and talent development trends.Ability to facilitate in classroom and virtual settings.Education, Experience and QualificationsBachelor's degree in related field, preferably learning development, talent development or human resource development.Bilingual in English and SpanishMinimum of 3 years' experience supporting the training function in manufacturing industry (or related).Minimum 2 years' experience managing training programs, instructional design and facilitation.Experience working with Learning Management System platforms - Cornerstone preferredDemonstrated skill in business partnering, instructional design knowledge and learning authoring tools (such as Articulate Storyline/Rise and others).Advanced skills in Microsoft Office 365 tools/apps.Strong presentation skills, ability to communicate effectively at all levels of organization.Must have legal authorization to work in the US on full time basis for anyone other than current employerAbility to travel 30% of the timePhysical DemandsWhile performing the duties of this job, the employee is frequently required to sit, stand, walk; use hand to touch, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel and crouch. Work EnvironmentThe noise level in the work environment is usually moderate as normally based in an office. Some of the work may be required in the operating units which can require usage of PPE including safety glasses, hearing protection, etc. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel including air travel or auto may occasionally be required. Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

Position PurposeThis position will be based in Charlotte, NC.The CHEP LVR Representative will be responsible for executing multiple less-than-truckload deliveries and collections daily. They will be responsible for route and volume optimization through the development of customer and internal support partnerships. They will be actively involved in the development and implementation of key growth components of the CHEP LVR Program. This will include partnering with multiple internal functions, building and executing project plans as well as leading teammates through training of new processes.ScopeNumber of Countries: 1Number of Locations: Make special mention of numbers of locations. 100+ Customer LocationsMajor/Key AccountabilitiesOperate a CHEP owned box truck (or similar equipment) in compliance with all DOT Regulations and CHEP Safety requirementsExecute deliveries and collection of empty pallets (and possibly other assets) at locations provided by CHEP as efficiently as possibleWork with local customers on program compliance in order to drive efficiencies and increase collection volumesDocument all delivery and collection data (times, mileages, volumes, customer comments, etc.) and communicate to CHEP LVR support personnelVisit potential collection locations to explain the CHEP LVR Program, gather data/information with the goal being adding locations to the Program's customer baseDevelop, communicate and implement improved processes focusing on key performance areas within the LVR operationsPartner with internal resources to build and execute project plansServe as a resource and trainer for LVR Representatives on key performance areasMeasuresDOT & Safety ComplianceOn Time Performance/Customer Service LevelsOperational Cost OptimizationTotal Pallets Delivered/CollectedCustomer/Location GrowthLVR Program Cost PerformanceAuthority/ Decision MakingCustomer Issue ResolutionDelivery/Collection PrioritizationWorking AutonomouslyWorking within a Matrix EnvironmentKey contactsInternal:Asset Recovery RepsLVR CoordinatorsCustomer Service Field RepsService Center/Operations Supervisors, Clerks and ManagersExternal:Key Retail & Manufacturing Customers (Local level)NPDs (Local level)Potential Customers (Local Level)QualificationsWilling to lift 65 lbs. on a regular basisMust have a clean driving recordMust be able to obtain and maintain a DOT medical card with no restrictionsAble to execute and optimize provided delivery/collection routesStrong communication skillsOn-the-fly Problem SolvingComfortable working autonomouslyAble to develop relationships with new customersStrong Analytical skillsAble to lead peersExperienceMulti-stop drivingDOT & Safety Compliance OwnershipRoute Optimization/ManagementLocal Customer Relationship BuildingFront line operations leadershipNew Customer Development (Desired)Skills and KnowledgeDOT RegulationsBasic Microsoft Office (Excel, Outlook)Routing Management Apps/Software (Desired)Customer Service ProgramsLanguagesEssential:EnglishDesirable:SpanishBase pay starting at $21.00/hourSalary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.

Pay Rate: Starting at $24 per hour Mission-Driven Career Opportunity One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a Buyer & Purchasing Supervisor, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live. Why Join Habitat? Competitive salary and benefits Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care) Work/life balance supported by generous PTO Career development and promotion opportunities Casual working environment Retirement planning a 403(b) with 3% organizational match Position Purpose The position is responsible for all aspects of buying and purchasing products to sell in our ReStores, to include negotiating cost with vendors and suppliers, seeking new product opportunities, maintaining existing business accounts, and working closely with ReStore managers to ensure compliance of adequate inventory measures and controls. Essential Functions Strategic Procurement: Collaborate with suppliers to source high-quality products that align with our brand and customer preferences Negotiate pricing, terms, and delivery schedules to optimize cost-effectiveness Conduct market research to identify better deals and more profitable suppliers Inventory Management: Cycle count training for all members of ReStore management Create inventory counts for ReStores and manage compliance Train and implement techniques as needed to control measures Track and report key functional metrics to reduce expenses and improve effectiveness Determine quantity and timing of deliveries and coordinate with ReStore staff Monitor stock levels and forecast upcoming demand Vendor Relations: Cultivate strong relationships with reliable vendors, suppliers, and donors Craft negotiation strategies and close deals with optimal terms including purchasing Comparison shop the competition to determine price points and product demand Close deals with suppliers, ensuring favorable outcomes for our organization Risk Mitigation: Assess, manage, and mitigate risks related to purchasing and inventory management Ensure all new goods offered for purchase in our ReStores are high-quality Eliminate non-productive inventory through informed decision-making Operational Excellence: Assist in maintaining a safe and clean environment for customers, employees, and volunteers Ensure outstanding customer service by collaborating with ReStore Managers Adhere to schedules, maintain a professional appearance, and uphold company policies Key and Alarm code holder Other Habitat Charlotte Region related tasks as requested by supervisor Qualifications Proven working experience as a retail buyer or purchasing coordinator Valid drivers license and dependable transportation Degree in business administration, logistics, or supply chain management OR equivalent working experience in related field Skills and Abilities Vendor/Supplier negotiating skills Ability to read, count, and accurately complete reports and all end of day documentation Ability to gather and analyze data and to work with figures  Solid judgment along with decision making skills  Strong leadership capabilities  Familiarity with sourcing and vendor management  Interest in market dynamics along with business sense  Willingness to travel via personal vehicle to various locations within our service area (Meck. Co. and Iredell Co. – mileage reimbursement provided when using personal vehicle) Behaviors Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others  Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public  Ensure a meaningful volunteer experience   Represent Habitat in a positive, professional manner to all donors, customers and others you come into contact with  Work Environment This position requires working in a variety of conditions, including retail stores, warehouse/dock, and driving between locations. Physical Demands Ability to stand for extended periods of time   Ability to move merchandise throughout the store, 50-60 lbs with assistance   Ability to read, count, and write to accurately complete all documentation  Ability to work flexible schedule, some nights and weekends  Ability to be Forklift Certified Estimated Time Commitment: 40 hours/week, Monday-Friday schedule. Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required. Habitat for Humanity of the Charlotte Region program funding often includes federal funding, and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.

Assist branch manager in overall daily operations of the branch including maximizing sales/profitability by assisting counter parts sales members when needed and controlling expenses and shortages. Assist branch manager in completion of special projects.Essential TasksAssist in the hiring process and supervise employees who meet all critical requirements and qualifications for each position (counter sales, warehouse, delivery drivers and outside sales and others as approved). Review work throughout the work process and at completion, in order to ensure that it has been performed effectively. Assist in planning work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads. Assist Branch Manager appraise and document employee performance at regular intervals as required by company procedures, ensuring a plan for improving employee performance and potential. Work on special projects as appointed by the Branch Manager.QualificationsEducationHigh School Diploma (or GED or High School Equivalence Certificate); Associate's Degree in Business Administration preferred.Professional ExperienceMinimum of 3 years of experience in the heavy duty truck parts industry, with demonstrated progressive areas of responsibility.This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

The Supervisor II for Department of Social Service (DSS) Care Management Teams provides supervision and oversight to clinically licensed and unlicensed staff who support health plan members involved in the DSS systems who are seeking services within Alliance Health Plans catchment area. This includes supporting the foster care population that is receiving adoption assistance and former foster youth.   The Supervisor oversees staff conducting assessment of member needs, linking members to network and community resources, developing and monitoring the implementation of plans of care, and addressing the barriers which may be interfering with member’s desired outcomes for a community involved quality life. Incumbents maintain frequent contact and attend meetings with external stakeholders.   This position will allow the successful candidate the ability to work remote certain days of the week. The employee will also be required to come into the office closest to their home office location as approved by their supervisor. This position will require travel within the communities Alliance serves. Responsibilities & Duties Supervise and Develop Staff Work with Human Resources and Unit Director to maintain and retain a highly qualified and well-trained workforce Ensure staff are well trained in and comply with all organization and department policies, procedures, business processes and workflows Ensure the department has the needed tools and resources to achieve organizational goals, to support employees and ensure compliance with licensure, regulatory, and accreditation requirements Actively establish and promote a positive, diverse, and inclusive working environment that builds trust Ensure all staff are treated with respect and dignity Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members Work to resolve conflicts and disputes, ensuring that all participants are given a voice Set goals for performance and deadlines in line with organization goals and vision Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development Cultivate and encourage efforts to expand cross-team collaboration and partnership Provide 1:1 and group supervision at least monthly. Facilitate monthly team meetings and participate in division meetings Provide support to team members in meeting the needs of the members served Provide feedback to team and supervisor about member experiences, gaps and strengths in services to meet the needs of the members Supervise Unit Operations Ensure that the activities of the Care Management Department are properly and professionally documented within electronic medical record platform per documentation standards for the Care Management Comprehensive Assessment, Care Plans, Documentation notes, as well as internal and external email communication  Provide clinical oversight for team, identifying when escalation is necessary or when referral to other care team members is warranted and offering supervision on difficult cases Ensure adherence to agency and departmental policies and procedures to facilitate the functioning of Care Management and compliance with agency, state and federal regulations Participate in local, regional, and state meetings as required Ensure care management activities are focused towards special health care populations Promote efficient person-centered and whole person care management Monitor trends and identify opportunities for enhancements in service utilization and implementation throughout the Alliance Health Plan catchment area Provide oversight of case record reviews required by the Quality Management department Participate in all related management and clinical team meetings as required Develop and/or assist in the development of policies and procedures pertaining to the implementation and sustainability of the Tailored Plan system of services including the Department of Justice settlement Analyze and monitor community capacity for service needs, service gaps, and the implementation of evidence based/best practices Ensure appropriate distribution of member assignment to PODs based on program population and risk stratification Oversee the implementation of a system-wide approach to improving the quality and accessibility of services and supports for high risk citizens throughout the catchment area Partner with community stakeholders to assess opportunities and barriers and achieve a seamless and coordinated service delivery system Offer feedback as initiatives are developed  Provide Customer Service Maintain working relationships with providers, community agencies, professionals and other stakeholders Collaborate with other Alliance Departments to meet consumer and agencies goals Assure compliance with Alliance Policies and Procedures Adhere to all Alliance Organizational Policies and Procedures and Care Management Desk Procedures Monitor staff compliance with all Alliance Organizational Policies and Procedures and Care Management Desk Procedures Support continuous quality improvement Make recommendations to improve department procedures and increase operational efficiency Monitor trends and identify opportunities for enhancements in service utilization and implementation throughout Alliance Knowledge, Skills, & Abilities Person Centered Thinking/planning Knowledge of Medicaid basic, enhanced MHSUD, and waiver benefits plans Knowledge of Department of Social Services  Systems Knowledge of the NC Division of Mental Health, Developmental Disabilities and  Substance Abuse IPRS Target Populations and Service Array Knowledge of 1915(b) and NC Innovations Waiver Knowledge of Medicaid and Innovations Service Array Knowledge of applicable Federal laws, including Substance Abuse and HIPAA Privacy Laws. Knowledge of National Accreditation standards and regulations Knowledge of and skilled in the use of Motivational Interviewing Knowledge of LOC process, SIS for IDD and FASN assessment for TBI Knowledge of Tailored Plan standards and procedures Knowledge of using assessments to develop plans of care Demonstrated knowledge of the assessment and treatment of developmental disabilities, with or without co-occurring mental illness Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) is required Strong interpersonal skills  Conflict management and resolution skills Strong written and verbal communication skills ISP development training Minimum Education & Experience Master’s degree from an accredited college or university with three (3) years of experience providing care management, case management, or care coordination to the population being served. Must be fully or provisionally licensed in the State of North Carolina as a LCSW, LMFT, LCAS, LCMHC, LPA Or  Graduation from an accredited school of nursing and three (3) years of experience providing care management, case management, or care coordination with the population served. Must be licensed as a Registered Nurse in the State of North Carolina. Knowledge and experience collaborating with county departments of social services, department of juvenile justice, crisis response, and community-based treatment providers including training highly preferred. Special Requirements Valid NC Driver License RN, LCSW, LCMHC, LMFT, LPA Salary Range $75,600 to $96,390/Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.  An excellent fringe benefit package accompanies the salary, which includes:   Medical, Dental, Vision, Life, Long Term Disability Generous retirement savings plan Flexible work schedules including hybrid/remote options Paid time off including vacation, sick leave, holiday, management leave Dress flexibility Licenses & Certifications Preferred Lic Clinical MH Counselor Lic Clinical Social Wkr Lic Marr & Family Ther Lic Psychological Assoc Registered Nurse Skills Required Microsoft Office See job description

Position Title: Service Technician IReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Komfort Air Service ExpertsLocation Address: 8107 Arrowridge Blvd Suite Q, Charlotte, NC 28273Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities (depending on the position)Our Top Service Technicians earn over $130,000 annually. Total Compensation is Hourly plus Spiffs/Commissions ***Depending on Center this could be moreGenerous PTO provided20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)25 paid days off after your 2nd year of employmentNo layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer.Works under the direction of the Field Supervisor or General Manager.Key Responsibilities:Works under minimal supervision to perform residential and/or light commercial service and maintenance calls Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Regular, reliable attendance Health & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devises or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposures that could cause accidentsDoes not perform act that may endanger the safety or well-being of othersDoes not engage in any pranks, contests, or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications:High school diploma or GED with additional training and 0 to 2 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

Position Title: Service Technician IIReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Komfort Air Service ExpertsLocation Address: 8107 Arrowridge Blvd Suite Q, Charlotte, NC 28273Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities (depending on the position)Our Top Service Technicians earn over $130,000 annually. Total Compensation is Hourly plus Spiffs/Commissions ***Depending on Center this could be moreGenerous PTO provided20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)25 paid days off after your 2nd year of employmentNo layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer.Works under the direction of the Field Supervisor or General Manager.Key Responsibilities:Works under minimal supervision to perform residential and/or light commercial service and maintenance calls Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Regular, reliable attendance Health & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devises or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposures that could cause accidentsDoes not perform act that may endanger the safety or well-being of othersDoes not engage in any pranks, contests, or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications:High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

About CWSImagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.PurposeThe Casework Supervisor (Level 1 & 2) in Charlotte, NC will provide programmatic oversight and direct supervision of Level 1 and 2 Caseworkers providing post-reunification support to unaccompanied children and their sponsors. The Casework Supervisor provides weekly supervision, technical assistance and training to staff. The Casework Supervisor ensures provision of trauma-informed, strengths-based services that support the safety and stabilization and access to resources of unaccompanied children and their families. The Casework Supervisor works collaboratively with the CWS national HSPRS team to coordinate case acceptance, training and technical assistance, and submit reports, as needed.ResponsibilitiesProgram management:Provide oversight of Level 1 (virtual service for 30 days) and Level 2 (6 months + of in-home visiting) to UCOversees casework that focuses on the stabilization and integration of the UC to the home and community including safety planning and resource linkage Supports staff in engaging clients virtually and doing brief assessment and targeted case management for Level 1 UC Ensures compliance with Policy and Procedure in accordance with Cooperative Agreement for the delivery of the Home Study and Post Release Service program in a uniform manner Elevates the visibility of the HSPRS program within the office and local community to increase access to supportive services for unaccompanied children Conducts outreach and education among local service providers and systems to improve awareness and understanding of challenges facing unaccompanied childrenSupport the transition of the HSPRS program from national to local implementation Work collaboratively with the national network of HSPRS providers to pilot PRS Expansion service model Monitor for program compliance and timeliness of deliverables; address deficiencies in a timely manner Reviews and approves all PRS reports in a timely manner and ensures quality of care to unaccompanied children and their families Ensure timely submission of Notices of Concern to CWS and the donor to document serious incidents involving unaccompanied minors Provide data to national HSPRS team for quarterly and annual reporting to the donor Prepare for on-site and desktop monitoring by CWS national HSPRS team and ORR per request from National Team Work collaboratively with national HSPRS team to create and implement continuous quality improvement initiatives. Participate in network meetings and activities with the national HSPRS team People Management:Provides oversight of caseworkers and case specialists providing service to unaccompanied children Responsible for timely recruitment and onboarding of highly-qualified direct service staff positionsSupports the onboarding of new staff and works in collaboration with the National team on training Ensure staff meet donor requirements and satisfactory completion of pre-service training requirements in accordance with Cooperative AgreementPromote staff safety and well-being and participate in creating standard operating procedures and training materials that reinforce the same Support staff in responding appropriately to crisis situations (abuse, trafficking, exploitation, etc.) that arise with children and sponsors and seek technical support as needed from HSPRS national team Support staff in managing required caseload to meet capacity goals. Support staff in resolving capacity issues Conduct Performance Management ActivitiesOther:Serve as a mandated reporter and ensure reporting of suspected abuse or neglect by all staff Other duties as assigned.QualificationsEducation: Master's degree in social work, psychology, sociology, or other relevant behavioral science highly preferred. Will consider a bachelor's degree with at least three years of progressive employment experience that demonstrates supervisory and case management experience. Experience:A minimum of three years of relevant case management experienceExperience providing post-reunification support, casework documentation, working with children and youth, family reunification/preservation, and/or foster care/child welfare and previous work experience with foreign born youth is required. A minimum of one year of prior supervisory experience,Prior experience networking and building relationships across organizations or programs is required. Extensive experience and comfort conducting home visiting is required Skills: Superior written and verbal communication skills. Ability to track and analyze data and adjust plans to ensure performance. Strong writing skills Proficient in Microsoft Office applications. Experience using database for client record keeping Organized and ability to work in a fast-paced, high-pressure environment. Fosters a workplace culture that radiates positivity and enthusiasm, inspiring team members through an approachable and optimistic demeanor.Demonstrates a genuine commitment to the well-being of staff, proactively seeking opportunities to support and assist team members in their professional growth and job satisfaction. Ability to work in a multi-cultural environment required.Special RequirementsLicensed, or license eligible, if applicable preferred Able to sit for an extended period in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.English and Spanish fluency preferred. Standard work hours with occasional evening or weekend assignment Occasional travel may be required. Successfully pass PREA, FBI and Child Abuse and Neglect Checks. BenefitsCWS offers a competitive benefits package that includes:- 403 (b) Retirement Plan - Medical, Dental and Vision Insurance - Paid Time Off - Life Insurance and AD&D - Long Term and Short-Term Disability - Employee Assistance Program (EAP) - Health Savings Account - Flexible Spending Accounts - Commuter Benefits

Position Title: Maintenance Technician IIReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Komfort Air Service ExpertsLocation Address: 8107 Arrowridge Blvd Suite Q, Charlotte, NC 28273Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities (depending on the position)Our Top Maintenance Technicians earn over $80,000 annually. Total Compensation is Hourly plus Spiffs/Commissions ***Depending on Center this could be moreGenerous PTO provided20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)25 paid days off after your 2nd year of employmentNo layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Under general supervision, performs precision tune-ups and maintenance on HVAC equipment and accessories. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager.Key Responsibilities:Works under general supervision to perform maintenance calls Performs routine precision tune-ups and maintenance on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects and performs limited diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Assists the Service Technician in servicing heating, air conditioning, ventilation, and refrigeration equipment as well as accessories Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. If necessary, collects payment from customers. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked Performs similar/other duties as needed or assigned Health & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devises or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposures that could cause accidentsDoes not perform act that may endanger the safety or well-being of othersDoes not engage in any pranks, contests, or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications:High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification preferred Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on air conditioning equipment Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Experience performing basic maintenance work on HVAC equipment and related accessories is desirable Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 40 pounds and ability to lift and carry items weighing up to 30 poundsService Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.