Sales L&D Specialist (Future Opportunities)Remote for residents of Oregon, Washington, Idaho and UtahPrimary Job PurposeAre you looking for a career in Learning and Development but do not currently see an opening? This position is a great opportunity to learn they dynamics of our business while researching, designing, developing and conducting effective training for our Group Sales organization. Responsible for working with key stakeholders throughout the organization to conduct needs analysis to determine specific educational requirements and to identify and recommend forward thinking learning and development solutions. **Please note that this is not an open role, but a place to submit your interest in these roles if/when they come open.**General Functions and OutcomesDevelops effective training programs by identifying objectives, researching possibilities, designing and developing training plans, preparing group and individual activities and building program materials.Presents information and designs learning experiences using a variety of adult learning methods and technology; creates an environment conducive to accomplishing learning objectives; observes training dynamics and adjusts presentation techniques as necessary to establish optimal levels of learning application and retention.Works with learners in a variety of training environments to include in person, virtual, individual and group training that facilitates effective learning outcomes.Designs, develops and delivers training to support front line sellers in the efficient and effective use of their systems, tool and resources.Leverages knowledge of on line tools and technology (e.g.- Go To Webinar, Spark, LMS, Captivate, etc.) to develop, communicate and make available various trainings and coordinates to ensure the right learning tool/environment is selected.Maintains and uses proficient knowledge of training design/deployment methodology (e.g.- ADKAR), adult learning theory (e.g.- ADDIE) and evaluation theory (Kirkpatrick levels of evaluation, etc.) to ensure consistent delivery of high quality learning materials and experiences that drive performance.Works cross functionally with a variety of internal teams (e.g.- Operations, Product, Marketing, etc.) and external vendors to ensure complete and accurate training deliverables that promote the overall effectiveness of the Sales organizationCreates and/or coordinates class materials (e.g.- pre-work, awareness articles, etc.) and training resources (e.g.- content, presenters, etc.) to optimize learner engagement- particularly with virtual learningEngages in on going learning opportunities to stay current in the design, development, implementation, and evaluation of effective learning.Minimum RequirementsProven ability with speaking professionally before groups, instructing individuals at various skill levels, virtually, in person and in a classroom environment and communicating effectively, both orally and in writing, with a diverse employee population.Ability to consult with Sales and various business partners to identify learning and develop needs, develop materials to address those needs and design curriculum using appropriate adult learning methods.Demonstrated knowledge of eLearning software applications that support the evolution of learning and development from Power Point to on line and virtual learning solutions targeted for a Sales organization and delivering performance.Demonstrated competency in analyzing and reacting appropriately to problem situations, ability to think clearly under pressure and project a professional image at all times. Ability to work on several tasks simultaneously and demonstrate independence in appropriately prioritizing work load to meet the needs of the business.Demonstrated strong, effective and diplomatic interpersonal skills.Demonstrated knowledge of online education techniques and practices.Normally to be proficient in the competencies listed aboveThe trainer would have a Bachelor's Degree in Business, Education, Teaching or other discipline involving substantial experience and exposure to the concepts of education and training and 3+ years' experience in training adult learners, experience in developing on line learning modules or an equivalent combination of education and experience.At Cambia, we are dedicated to making the health care experience simpler, better, and more affordable for people and their families. This family of over a dozen companies works together to make the health care system more economically sustainable and efficient. Cambia's solutions empower over 80 million Americans nationwide, including more than 3.4 million people in the Pacific Northwest, who are enrolled in Cambia's regional health plans.Cambia is a total health solutions company that is deeply rooted in a 100-year legacy of transforming the industry and the way people experience health care. We had our beginnings in the logging communities of the Pacific Northwest as innovators in helping workers afford health care. That pioneering spirit has kept us at the forefront as we build new avenues to improve access to and quality of health care for the future. Cambia is committed to delivering a seamless, personalized health care experience for the next 100 years.This position includes 401(k), healthcare, paid time off, paid holidays, and more. For more information, please visit www.cambiahealth.com/careers/total-rewards.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.

Mgr of Software Engineering - Settlement & Attribution Services

Cambia Health, Boise

Manager of Software Engineering - Settlement & Attribution ServicesRemote within OR, WA, ID, or UTWe're passionate about driving higher quality healthcare at lower cost by enabling innovative partnerships with providers. Bring your critical thinking skills combined with your management expertise to this role and lead a diverse development team in an agile environment to design, develop and operate sophisticated data-driven software systems in a hybrid on-prem/cloud infrastructure!The Manager of Software Engineering manages and leads a team in the development, delivery, and support of products, services, or processes. They will partner with their Technical Program Managers and business Product Owners to establish the feature priorities and roadmap to help meet business and technology objectives.General Functions and Outcomes:Technology ManagementEnsures the timely delivery of high-quality solutions.Provides technical assessment of business partner requests. Evaluates the costs and feasibility of the requests, providing recommendations and ensuring support of both strategic and near-term needs. Suggests alternative solutions when appropriate.Improves existing software development processes and procedures, ensuring consistent standards and best practices across multiple product development initiatives.Leads the day-to-day support of applications and/or services owned by their teams.Ensures the team proactively manages critical support functions: incident management, high availability, application maintenance, security, disaster recovery, business continuity, etc.Promotes and drives automation throughout the development lifecycle.Supports technology initiatives in collaboration with Cambia technology teams.Collaborates with architects to align application portfolio with organizational and regulatory standardsKeeps abreast of current technology trends and Cambia's technology strategy to contribute to the organization's short-term and long-term goals.General ManagementInstills and reinforces a clear sense of ownership, empowerment, and accountability within and outside of team boundaries.Contributes to and supports the organization's initiatives by planning, communicating, and supporting team contributions towards enterprise objectives.Manages through influence, utilizing formal and informal channels and networks. Gains the trust and respect of customers, co-workers, and direct reports by demonstrating an elevated level of integrity, innovation, courage, and dependability.Collaborates with other internal teams and outside vendors for the technology and services required to meet business needs.Will contribute to development of business cases.Uses perspective, experience, and broad level of business and technical knowledge to accurately anticipate future consequences and trends. Takes appropriate action to resolve urgent, unplanned issues.Identifies, communicates, and rewards success in terms of the broader team and the value to the customer.In collaboration with division leadership, participate in building, managing, and forecasting team financial budgets.Manages staff capacity, adjusting to accommodate changing resource demands.People ManagementResponsible for all aspects of human capital management, including recruiting, performance management, goal setting, succession planning and development of staff.Coaches and mentors individual contributors.Ensures teams are utilizing techniques and procedures to produce quality products.Holds employees accountable for commitments towards departmental goals and meeting performance objectives.Ability to work within diverse staffing models including employees, contractors and/or consultants.Ability to support teams in various work location models (office, remote, and hybrid).Assesses and addresses gaps with respect to training, skillsets, team dynamics, and subject matter expertise.Vendor ManagementDevelop detailed statements of work to present to vendors.Effectively establishes and manages vendor relationships and contracts.Hold vendor accountable to scope, schedule, and budget commitments.Develop and track metrics for vendor performance.Business Partner RelationshipsEstablishes and maintains strategic and effective relationships with business partners.Collaborates closely with stakeholders during all phases of software development, implementation, and support to ensure business objectives are achieved.Meets regularly with business leaders to understand and address key business challenges.Promotes IT services, capabilities, and value to business partners.Minimum Requirements:Technology ManagementDeep experience in software development methodologies and best practices. Demonstrated ability to work in an agile team environment.Applies knowledge of project management principles and software development lifecycles.Experience mentoring technical teams and staff.General ManagementCommunicates effectively with all levels of leadership.Ability to negotiate with customers to accomplish mutually agreeable outcomes.Experience building consensus across disparate stakeholders.Ability to contribute to development of business cases.Vendor ManagementContributes to vendor evaluation, selection, and contracting. Ability to manage vendor relationships, including SLA monitoring, business reviews, and renewal/termination activities.Normally to be proficient in the competencies listed above:A bachelor's degree in computer science, mathematics, or engineering. At least seven years' experience in software development. Progressively grown career with proven design and development experiences in multiple programming languages. Alternatively, an equivalent combination of education and experience.FTEs Supervised5-10Work EnvironmentOffice, remote, or hybrid environment.Travel may be required.May be required to work outside of normal hours.The expected hiring range for a Manager of Software Engineering is $142,500 - $193,500 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15% . The current full salary range for this role is $134,000 - $218,500 Base pay is just part of the compensation package at Cambia that is supplemented with an exceptional 401(k) match, bonus opportunity and other benefits. In keeping with our Cause and vision, we offer comprehensive well-being programs and benefits, which we periodically update to stay current. Some highlights:medical, dental, and vision coverage for employees and their eligible family membersannual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date)paid time off varying by role and tenure in addition to 10 company holidaysup to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period)up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption)one-time furniture and equipment allowance for employees working from homeup to $225 in Amazon gift cards for participating in various well-being activities. for a complete list see our External Total Rewards page.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.

Part Time Counselor

Boise State University, Boise

Trust and Safety Counselor

PSG Global Solutions, Boise

The On-site Trust and Safety Counselor establishes a trusted relationship with the personnel they support through one-on-one and group sessions, as well as ongoing wellness programming, specifically designed to improve resiliency and mitigate the impact of viewing disturbing images and content. Our Counsellors compassionately help employees with personal, family and work-related concerns, so they feel more supported and able to perform at their best in all aspects of their lives. Your Success Our client offers all work equipment and a comprehensive new-employee training program to help you develop the knowledge and skills that will set you up for success in your role and in supporting our members. Invested in you You'll have the ability to pursue your ambitions and grow your career. We've got you covered with a total rewards package that includes robust Medical coverage, as well as Dental & Vision benefits, tuition assistance, 401(k) savings plan with company match, paid time off (PTO), paid holidays, Employee Assistance Programs and Wellness Programs. Compensation Hourly rate starting at $33-36 per hour. Paid lunch, benefits, and paid time off included. ?Shift differentials available for evening and overnight shifts. Overtime opportunities. 24x7x365, and non-traditional shifts are availableHours/Shift Both full-time (40 hours/week) and part-time positions are available. These positions operate in a 24x7x365 environment and shifts for all times of the day and days of the week are available. It may be necessary, given the business need, to work occasional overtime. Job Summary Provide scheduled and on-demand one-on-one counseling sessions Provides information and schedules clients requesting services. Obtains and records intake case information in Care Management System. Provide in moment support as appropriate. Provide short term brief wellbeing and /or therapeutic interventions. Provides consultation, recommendations, referrals, and other forms of assistance as appropriate. Provides members with appropriate referral based on clinical needs and insurance when clinically appropriate. Lead wellness and group therapy sessions Provide workshops or training, as may be requested. Facilitate group wellness activities including peer group support, team building sessions and other engagement events. Implement group creative intervention practices, for example, guided mindfulness mediation, and mindful movement. Assists in providing access to wellness resources. Provide staff assistance for onsite personnel Assess crisis situations and take appropriate action; provide crisis /urgent intervention as may be needed and appropriate, and disruptive or critical event responses. Provide consultation to client leadership on concerns about employee safety or workplace behavior. Attend monthly business reviews. Provide new hire check in sessions and support offboarding of team members. Collaborates with colleagues and others to provide excellent service and experience, and to support professional operations and environment Participate in regular supervision and consultation as needed /appropriate to any case. Maintain reliable attendance and timely arrival being ready to work as scheduled. Maintain licenses in good standing, and related credentials if applicable. Miscellaneous duties as assigned by Program manager. Meet objectives for service quality. Documents all contacts with clients and pertinent others accurately, completely, and concisely. Flexibility of work hours to deliver services to other staff /shifts or provide DEM support as may be needed. Requirements:Master's degree in social work, Mental Health Counseling, Marriage and Family Therapy or a doctorate degree in PsychologyCurrent unencumbered state licensure, including: LMSW - Licensed Master Social Worker, LPC - Licensed Professional Counselor, LAMFT - Licensed Associate Marriage and Family Therapist, LCSW - Licensed Clinical Social Worker, LCPC - Licensed Clinical Professional Counselor, LMFT - Licensed Marriage and Family Therapist, PsyD - Doctor of Psychology, PhD - Doctor of Philosophy (in Psychology).Minimum of 3 years graduate level experience, providing direct service in a behavioral health setting including assessment and case management.Experience providing presentations, consultation with team and company leaders and brief interventions is preferred.A combination of graduate and bachelor's level experience including behavioral healthcare, Employee Assistance or work with Occupational health or a community healthcare system will be considered.English language proficiency is required. Spanish language proficiency is preferred.

Benefits Coordinator

Amalgamated Sugar Company, Boise

Benefits CoordinatorAmalgamated Sugar Company - Boise, IdahoAmalgamated Sugar Company is looking for a Benefits Coordinator to support benefits administration for all company employees at the corporate and factory locations across multiple states. The successful candidate will be a demonstrated self-starter who thrives in a fast-paced environment, often performing multiple tasks simultaneously. Must exhibit rectitude in a professional environment, sound judgment, and discretion as it pertains to private information. A thorough understanding of regulatory compliance as it relates to Human Resources and benefits is a vital component of this position. This role will report to the Human Resources Benefits Manager.Amalgamated Sugar Company is a grower-owned sugar beet cooperative supporting shareholders that farm 180,000 acres of sugar beets in Southern Idaho, Eastern Oregon, and Southeastern Washington. The Amalgamated Sugar Company is built on innovation and is a proud leader in the sugar industry and that can only happen with the best people. Qualified candidates need to be dynamic and able to work successfully in a fast-paced, fluid environment.Responsibilities:Perform day-to-day operations of the HR Benefit functionsProvide administrative support to Human Resources Benefits ManagerAdminister various employee benefits programs, such as group health, flexible spending accounts, health savings accounts, dental, vision, disability, and life insuranceServe as the primary point of contact for site HR and employees through enrollment processes Build personalized relationships with the HR team through demonstrated ownership of benefits plans and multiple channels of communication such as phone, email, and in-person meetings• Process documentation and prepare reports relating to benefits (medical support orders, termination of benefits forms, retiree medical payments, invoices, etc.) Ensure complete and accurate maintenance of employee benefit files including supporting documentation and correspondenceProcess uploads to vendors and coordinate changes with payrollWork with the Benefits Department's vendors to process monthly bills, changes, issues, new accounts, etc.Oversee the accuracy and display of employee information in administrator portalsAdminister COBRA and FMLAResearch and resolve employee concerns and questions as they relate to benefitsMay lead open enrollment and/or orientation meetings to present coverages and benefits to the workforceSupport annual audits of the benefits plans census dataSupport data requests and analysis related to ad-hoc business requestsRemain current on coverage, forms, rules, and regulationsQualifications:Bachelor's degree in Human Resources, Business Administration, or related field is strongly preferredThree years of experience in Human Resource functionsMinimum two years of benefits administration experience requiredDemonstrated intermediate to advanced knowledge of the following -HMO, PPO, and HDHP for health plansWellness programs, dental, life, short- and long-term disabilityRegulatory environment of employee benefit plansOne+ year experience in Employee Benefit Plan/Program auditsWorking knowledge of pertinent federal and state regulations affecting EBPs including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, Medicare, workers comp, Social Security, and DOL requirementsAble to consistently report to the corporate office during core hours (8-4) M-FMust be able to maintain confidentiality and appropriately handle sensitive informationExcellent organizational skills, follow-up skills, and attention to detailStrong attention to detail while maintaining efficiency of workExceptional customer service skills and a high degree of professionalismProficient in Microsoft Office, including Excel, Outlook, PowerPoint, and WordExperience in JDE, UKG, ADP, or other similar HRISCan perform the functions of the job with or without reasonable accommodationBilingual candidates are strongly encouraged to applyAmalgamated Sugar Company is an Equal Opportunity Employer

Care Coordinator (Bilingual/ Spanish)

Magellan Health Services inc, Boise

Provides care coordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social and community resources.•Conducts in depth health risk assessment and/or comprehensive needs assessment which includes, but is not limited topsycho-social, physical, medical, behavioral, environmental, and financial parameters.•Communicates and develops the care plan and serves as point of contact to ensure services are rendered appropriately, (i.e.during transition to home care, back up plans, community based services).• Implements, coordinates, and monitors strategies for members and families to improve health and quality of life outcomes.•Develops, documents and implements plan which provides appropriate resources to address social, physical, mental,emotional, spiritual and supportive needs.• Acts as an advocate for member`s care needs by identifying and addressing gaps in care.• Performs ongoing monitoring of the plan of care to evaluate effectiveness.• Measures the effectiveness of interventions as identified in the members care plan.• Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes.• Collects clinical path variance data that indicates potential areas for improvement of case and services provided.• Works with members and the interdisciplinary care plan team to adjust plan of care, when necessary.•Educates providers, supporting staff, members and families regarding care coordination role and health strategies with afocus on member-focused approach to care.• Facilitates a team approach to the coordination and cost effective delivery to quality care and services.•Facilitates a team approach, including the Interdisciplinary Care Plan team, to ensure appropriate interventions, cost effectivedelivery of quality care and services across the continuum.•Collaborates with the interdisciplinary care plan team which may include member, caregivers, member`s legal representative, physician, care providers, and ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long term care services. Utilizes licensed care coordination staff as appropriate for complex cases.• Provides assistance to members with questions and concerns regarding care, providers or delivery system.• Maintains professional relationship with external stakeholders, such as inpatient, outpatient and community resources.• Generates reports in accordance with care coordination goal.Coordinates care of individual clients with application to identified populations using assessment, care planning, implementations, coordination, monitoring and evaluation for cost effective and quality outcomes. Duties are typically performed during face-to-face home visits. Promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction. Assists with orientation and mentoring of new team members as appropriate.Provides care coordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social and community resources.Conducts in depth health risk assessment and/or comprehensive needs assessment which includes, but is not limited to psycho-social, physical, medical, behavioral, environmental, and financial parameters.Communicates and develops the care plan and serves as point of contact to ensure services are rendered appropriately, (i.e. during transition to home care, back up plans, community based services).Implements, coordinates, and monitors strategies for members and families to improve health and quality of life outcomes.Develops, documents and implements plan which provides appropriate resources to address social, physical, mental, emotional, spiritual and supportive needs.Acts as an advocate for member`s care needs by identifying and addressing gaps in care.Performs ongoing monitoring of the plan of care to evaluate effectiveness. Measures the effectiveness of interventions as identified in the members care plan.Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes. Collects clinical path variance data that indicates potential areas for improvement of case and services provided. Works with members and the interdisciplinary care plan team to adjust plan of care, when necessary.Educates providers, supporting staff, members and families regarding care coordination role and health strategies with a focus on member-focused approach to care.Facilitates a team approach to the coordination and cost effective delivery to quality care and services. Facilitates a team approach, including the Interdisciplinary Care Plan team, to ensure appropriate interventions, cost effective delivery of quality care and services across the continuum.Collaborates with the interdisciplinary care plan team which may include member, caregivers, member`s legal representative, physician, care providers, and ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long term care services. Utilizes licensed care coordination staff as appropriate for complex cases.Provides assistance to members with questions and concerns regarding care, providers or delivery system.Maintains professional relationship with external stakeholders, such as inpatient, outpatient and community resources.Generates reports in accordance with care coordination goal.Other Job RequirementsResponsibilities3-5 years experience in Social Work, Nursing, or Healthcare-related field, or relevant experience in lieu of degree., Experience in utilization management, quality assurance, home or facility care, community health, long term care or occupational health required.Experience in analyzing trends based on decision support systems.Business management skills to include, but not limited to, cost/benefit analysis, negotiation, and cost containment.Knowledge of referral coordination to community and private/public resources.Requires detailed knowledge of cost-effective coordination of care in terms of what and how work is to be done as well as why it is done, this level include interpretation of data.Ability to make decisions that require significant analysis and investigation with solutions requiring significant original thinking.Ability to determine appropriate courses of action in more complex situations that may not be addressed by existing policies or protocols.Decisions include such matters as changing in staffing levels, order in which work is done, and application of established procedures.Ability to maintain complete and accurate enrollee records.Effective verbal and written communication skills. Ability to work well with clinicians, hospital officials and service agency contacts.General Job InformationTitleCare Coordinator (Bilingual/ Spanish)Grade22Work Experience - RequiredClinical, QualityWork Experience - PreferredEducation - RequiredGED, High SchoolEducation - PreferredAssociate, Bachelor'sLicense and Certifications - RequiredDL - Driver License, Valid In State - OtherLicense and Certifications - PreferredCCM - Certified Case Manager - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care MgmtSalary RangeSalary Minimum:$50,225Salary Maximum:$75,335This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Principal CoreValve Therapy Consultant - Boise, ID

Medtronic, Boise

Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives. CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: The CoreValve Sales Representative 3 achieves sales revenue targets and grows market share for a specified geography by promoting, selling and servicing Medtronic CoreValve and related products, post approval, while ensuring safe adoption and growth. The CoreValve Sales Representative 3 practices good territory management with strong organization, administration and expense planning and control. The CoreValve Representative is a partner and resource to the CVG field organization and to Catheter Based Therapies (CBT) cross functional teams, including Medical Education, Marketing, Research, and Development. A DAY IN THE LIFE: POSITION RESPONSIBILITIES: Territory Management and Account Development Provide quality support to help sites achieve procedural success and for the safe growth of CoreValve Develop and post approval, execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities Serve as trusted technical expert for TAVR procedure and products. Provide technical support for TAVR implanting centers, including "scrubbing in" to assist with valve loading and providing technical case support consistent with the instructions for use. Educate sites on proper indications for TAVR procedures Probe to understand and confirm customers' needs, handle objections and gain commitment. Develop and implement strategies to counter competitor messaging Educate customers to ensure that products are understood and used effectively Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads, and pursue opportunities to promote the company's product portfolio Knowledge of CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs Technical and Clinical Support o Provide quality technical support to help sites achieve procedural success.o Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidanceo Provide technical leadership for TAVR device procedures. Educate implanting teams on proper indications for TAVR procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise. Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutionso Knowledge of Clinical trial protocols, and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of deviceso Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs Customer Service o Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management. Assist with scheduling of cases and proper customer supporto Participate in physician training and case observations when necessaryo Participates in any other planned customer education meetings and society conventionso Respond to customer requests and resolve complaints in a prompt and effective manner to include proper device complaint reportingo Maintain high standards of personal presentation and promote a professional personal and company imageo Assist sites with identifying routine implant days and proper case scheduling Training, Education and Professional Development o Develop and maintain comprehensive clinical and technical product knowledgeo Recognize and understand competitive products, features, strengths in relation to the company's productso Participate in product and skills development programs, managing own self developmento Resource for R&D for CoreValve improvements and next generation needso Assists in training new hires to Medtronic CBT teamo Helps drive and maintain quality initiatives and global best practice initiatives Administrative Responsibilities o Develop and maintain accurate account and territory recordso Responsible for CoreValve inventory at sites to include shipments, usage and return of producto Responsible for forecasting implants at sites and obtaining billing PO's for each caseo Submits accurate and timely expense reportso Report device complaints to proper departments within quality assurance within Medtronico Schedules travel arrangements to ensure multiple objectives are accomplishedo Supports heart teams with appropriate products, clinical literature and pre case planning strategyo Maintain hospital eligibility/access with various vendor credentialing serviceso Control expenses and adhere to company policies and procedures Communication o Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.o Maintains a high level of communication with appropriate CVG sales and leadership within assigned geographyo Plan and implement effective sales/product presentations to customerso Develop and maintain productive working relationships within the company to ensure maximum sales support and maintain a high level of customer serviceo Contribute to the development of a strong team efforto Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and Clinical or other appropriate company personnelo Ensure a professional standard of written and verbal communication at all times MUST HAVE - BASIC QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME Bachelor's Degree 10+ years medical industry sales experience (selling physician preference products) in hospital environment with 8 years selling to interventional cardiology, interventional radiology and/or Vascular surgery NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: Demonstrated success in previous sales role; indicating a high level of sales performance, influence and selling skills. Exceptional business and clinical acumen with prior experience leading a sophisticated cardiac or endovascular procedure. Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology. Interventional cardiac or vascular experience (wires, balloons, catheters, stents). Endovascular--specifically Endovascular Aneurysm Repair (EVAR) and Thoracic Endovascular Aneurysm Repair (TEVAR)-or Cardiac surgery, Surgical Aortic Valve Replacement (SAVR) experience preferred. Strong, proven medical device sales track record with documented growth and achievements. Previous experience communicating product's market advantages to physicians and hospital administration. Experience managing multiple accounts. Successful experience launching a new device. Market development experience. Experience calling on C-Suite customers. Prior experience teaching and educating medical personnel, peers and technical support personnel. Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms). Computer proficiency and ability to perform CT reconstruction with CT programs. Demonstrated success building strong relationships with key therapy users and employees across organizational level. Ability to effectively organize and plan travel schedule with frequent last minute requests. Ability to travel with overnight stay up to 50 - 75% of the time (geography variability). Previous peer and physician education experience. Excellent influencing and consulting skills. Excellent interpersonal and written communication skills. Ability to make timely and sound decisions. PHYSICAL JOB REQUIREMENTS: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers Able to lift 20 pounds Extended periods of time doing computer-based work Hearing, sight and speaking ability Ability to use computers and CT reconstruction programs Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy Wear lead apron for long periods of time (2-3hrs on average) Ability to operate a moving vehicle Ability to work in Cath Labs or OR's with radiation exposure Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application Environmental Exposures: Infectious disease; radiation; blood borne pathogens Must be able to wear all required personal protective equipment (PPE) A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here .The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc ABOUT MEDTRONIC Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Case Management Manager - DSNP

PacificSource, Boise

Looking for a way to make an impact and help people?Join PacificSource and help our members access quality, affordable care!PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.Manage the daily operations, including oversight/supervision of the Care Management Team which may include the following: Health Services Representatives (HSR) Member Support Specialists (MSS) and Nurse Case Managers (NCM) and Behavioral Health Clinicians involved in care coordination and case management functions. Key participant in Health Services (HS) strategy, program development and implementation. Integrally involved in, and accountable for, the success of the PacificSource Care Management program development and performance internal measures as well as those established by regulatory entities.Essential Responsibilities:Work closely with the HS Director and other HS Managers to facilitate the development and implementation of new programs and processes to support ongoing success of department goals and initiatives, including but not limited to; ongoing activities related to physical and behavioral health integration and the development of a cohesive team approach to care management.Foster effective teamwork and performance. Manage change and encourage innovation. Build collaborative relationships, encourage involvement and initiative and develop goal orientation in others.Take a leadership role in initiation and implementation of departmental process/performance improvement activities Responsible for process improvement and working with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Utilize visual boards and frequent huddles to monitor key performance indicators and identify improvement opportunities.Serve as back-up for the Director of Care Management and Utilization Management Manager, as needed.Work collaboratively with the UM Director and Manager Team to develop, implement, and oversee the utilization management process to include; coordination of prior authorization needs for members engaged with care management, as well as the inpatient concurrent review process to ensure medical appropriateness, care coordination needs, and discharge planning for PacificSource patients who have been hospitalized.Develop and oversee the care management process to ensure care coordination and case management needs of PacificSource's are being met and their outcomes are being improved.Ensures consistent workflow and a comprehensive database of patients enrolled in care management and care coordination programs that allows for tracking of case loads, case management program success or failure, and patient and population outcomes.Ensure nurse case managers are providing timely notification of large cases to finance, underwriting, stop loss and other company leaders, as necessary.Serve as key driver and participant to ensure PacificSource care management programs are coordinated with the case management and care coordination functions of our provider and community partners.Responsible for oversight, management, development, implementation, and communication of HS case management and care coordination programs that coordinate and augment community partner programs.Oversee and monitor processes to ensure the protection of personal health information.Facilitate the provision of exceptional customer service to members, providers, employers, agents, and other external and internal customers. Ensure that the delivery of services meet acceptable standards and company and customer expectations.Monitor, evaluate, and report performance relating to volumes, quality, outcomes, accuracy, customer service, and other performance objectives.Serve as a liaison with all PacificSource departments to coordinate optimal provision of service and information.Serve as a resource and participate in development of policies, procedures, and operations.Collaborate and coordinate Health Services department staff between regional offices. At regional offices, represent Health Services by serving on management teams and support marketing and development initiatives towards achievement of PacificSource Health Plans goals specific to the region.Attend continuing education opportunities relevant to case management and care coordination to ensure that PacificSource care management programs maintain current best practices and implement innovative models of care.Maintain frequent and consistent department meetings and one-on-one meetings with individual contributors.Establish and monitor progress towards goals for care management programs, including case loads, outcomes, case timeliness, quality of interventions, training and physician outreach efforts.Encourage and support team members in their pursuit of case management and care coordination certifications.Responsible for hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees. Provide feedback to direct reports, including regular one-on-ones and performance evaluations.Develop annual department budgets. Monitor spending versus the planned budgeted throughout the year and take corrective action where needed.Coordinate business activities by maintaining collaborative partnerships with key departments.Actively participate as a key team member in Manager/Supervisor meetings and HS Management meetings.Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy.Ensures ongoing monitoring and adherence to applicable state and federal regulatory and associated compliance requirements.Supporting Responsibilities:Meet department and company performance and attendance expectations.Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.Perform other duties as assigned.SUCCESS PROFILEWork Experience: 5 years clinical experience required. A minimum of 3 years direct health plan experience in case management, utilization management, or disease management, or equivalent preferred. Prior supervisory or management experience required.Education, Certificates, Licenses: Registered Nurse or Licensed Clinical Social Worker or other licensed healthcare or behavioral health care clinician, Oregon licensure required. Certified Case Manager Certification (CCM) as accredited by CCMC (The Commission for Case Management) strongly desired at time of hire. CCM certification required within two years of hire.Knowledge: Thorough knowledge and understanding of medical and behavioral health procedures, diagnoses, and treatment modalities, procedure codes, including ICD-9 & 10, DSM-IV & V, CPT codes, health insurance and State of Oregon mandated benefits. Knowledge of community services, providers, vendors and facilities available to assist members. Strong knowledge of health insurance; including managed care products as well as state mandated benefits. Ability to develop, review and evaluate utilization and care management reports. Experience in adult education preferred. Proficient in the use and implementation of the following tools and concepts across all teams within scope and accountability: Training, Coaching, Strategy Deployment, Daily Operations, Visual Management, Operational Improvement & Team Building/Development.Competencies:Building TrustBuilding a Successful TeamAligning Performance for SuccessBuilding PartnershipsCustomer FocusContinuous ImprovementDecision MakingFacilitating ChangeLeveraging DiversityDriving for ResultsEnvironment: Work inside in a general office setting with ergonomically configured equipment, as needed. Travel is required approximately 20% of the time.Skills:Accountable leadership, Collaboration, Communication, Data-driven & Analytical, Delegation, Listening (active), Situational Leadership, Strategic ThinkingOur ValuesWe live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:We are committed to doing the right thing.We are one team working toward a common goal.We are each responsible for customer service.We practice open communication at all levels of the company to foster individual, team and company growth.We actively participate in efforts to improve our many communities-internally and externally.We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.We encourage creativity, innovation, and the pursuit of excellence.Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Landscape Technician, Senior

Boise State University, Boise

About Us: Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world.Boise State is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Applications from individuals of all backgrounds and identities are welcomed.Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/ Job Summary/Basic Function: Under direction, be responsible for specialized landscaping and grounds maintenance work at a state institution/university campus, and/or supervise and instruct a small crew in this work; operate and maintain related equipment; perform related work. Level Scope: Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision. Essential Functions: The Landscape Technician, Senior must:• This class identifies the Senior worker who has day-to-day responsibility for landscaping and grounds maintenance.• In addition to performing the Landscaping Technician duties, incumbents may train, assign work, and review the performance of subordinates.• Although the typical assignment is that of a supervisor, non-supervisory positions may be allocated to this level where the performance of a limited number of technical tasks is of primary importance. Examples of non-supervisory assignments are:• On a specific project or in a specific area, designs and implements beds and borders including recommendations for new planting, replanting and reorganizing existing plants of lawn areas, shrubbery, shade and ornamental trees, and flower beds; inspects plants, trees and shrubs for insect pests or disease and takes necessary measures for eradication; maintains records and files and submits reports as required; may develop snow removal plans.Routine Landscape Maintenance: Performs routine maintenance, through manual labor and equipment operation, of campus landscape.• Litter and debris removal.• Maintain safe and aesthetic hardscapes.• Planting, pruning, pest management, fertilization, debris removal and other cultural practices to maintain safe and aesthetic trees.• Planting, pruning, fertilization, pest management, debris removal and other cultural practices to maintain safe and aesthetic landscape beds.• Seeding, sod installation, aeration, topdressing, fertilization, pest management, mowing and other related cultural practices to maintain safe and aesthetic turf.• Irrigation repair and regular zone checks to insure proper irrigation of all plant material.• Snow and ice removal to provide safe public access to all areas of campus.Lead Work: Assists foremen in direction, coordination and implementation of landscape maintenance duties.• Interprets work instructions and determines time and sequence of operations to ensure timely completion of assigned task.• Ensures a safe working environment for clients, the public and staff.• Ensures compliance to standards of quality in task completion.• Ensures timely communication and task completion for special requests.• May supervise temporary and/or student staff on tasks and small projects.Documentation:• Maintains pesticide records for accountability.• Maintains fertilization records for accountability.• Reviews and understands MSDS records before applying chemicals.Instruction / Training: Provides instruction and training to temporary and/or student staff in landscaping techniques and standards.• Trains and instructs temporary and/or student staff in the operation of specialized equipment.• Trains and instructs temporary and/or student staff in basic and advanced landscaping techniques.• Trains and instructs temporary and/or student staff in proper record keeping.Perform other duties when needed. Knowledge, Skills, Abilities: • Knowledge of principles and processes for providing customer and personal services.• Ability to communicate ideas and apply general rules to specific problems. Minimum Qualifications: Either ISix months of experience in the Idaho State service performing the duties of a Landscape Technician (formerly Grounds Maintenance Worker). Completion of a recognized course of study in landscape gardening or landscape design may be substituted for the required experience.Or IIOne year of experience in flower gardening and general grounds maintenance work. Completion of a recognized course of study in landscape gardening or landscape design may be substituted for the required experience.Or IIISuccessful completion of a formal vocational training program in flower gardening and general grounds maintenance work such as Certified Technician in Landscape installation, irrigation, and maintenance/equipment overhaul or those operated under or similar to programs operated by State, Federal, or local agencies through school districts.Or IVEducation: Completion of a two-year curriculum in ornamental horticulture or landscape work at the junior college or college level;ORany equivalent combination of experience, training and/or education approved by the Division of Human Resources.A valid driver's license is required. Preferred Qualifications: Certifications:• Professional applicators license - to be acquired within the 6-month probationary period. Salary and Benefits: Salary of $19.09/hr; commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/. Public Employee Retirement System of Idaho (PERSI): Employee contributions: 7.16% University contributions: 11.94% Tuition Fee Waiver: for self, spouse, and dependentshttps://www.boisestate.edu/hrs/benefits/tuition-fee-waiver-benefit/Flexible Spending AccountsLife Insurance Time OffHolidaysSick LeaveVacation LeaveFamily and Medical Leave Act (FMLA)Advertised: April 22, 2024 Mountain Daylight Time Applications close: May 5, 2024 4:00 PM Mountain Daylight Time

Instructional Systems Designer

One Call Medical, Inc., Boise

Instructional Systems DesignerWe're looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of "getting people the care they need when they need it." Over the last 30 years, our company has established itself as the market leader in managed care for the workers' compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it. Salary Range: 55,700.00 - 83,500.00 SalaryThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 55,700.00 - 83,500.00 SalaryBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! Generous paid time off, 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY:The Instructional Systems Designer analyzes, recommends, develops, and supports innovative instructional solutions to meet a variety of educational needs using appropriate technology, grounded in educational theory and instructional design. Creates standard and custom training programs in multiple modalities, including traditional instructor-led courses, virtual (webinar) courses (synchronous and asynchronous distance learning), self-paced course materials, multi-media e-learning courses, and training programs that support end-user programs. GENERAL DUTIES & RESPONSIBILITIES: Follows best practices in technical development to ensure a consistent development process. Design and develop blended learning curriculums, courses, facilitator guides, job aids, software simulations, and criterion-based assessment tools to enable learning of new technology initiatives and solutions Designs effective instructional materials, interactions, simulations, and assessments to support the required instructional strategy. Author eLearning lessons, storyboards, exercises and supporting material either independently or in collaboration with other content developers and/or subject matter experts Will work closely with One Call stakeholders and subject matter experts to analyze learning and performance objectives and instructional strategies and solutions Responsible for analysis, design, development, implementation and evaluation and ongoing maintenance of training programs and course materials. Responsible for management, coordination, and troubleshooting of learning management systems/training portals, and training related websites and applications, including communication with internal and external users. Develop a solid understanding of One Call products and processes to complete tasks. Additional duties as assigned.EDUCATIONAL AND EXPERIENCE REQUIREMENTS:Bachelor's Degree required (in Instructional Design preferred), or equivalent work experience. Instructional Design or e-Learning Development Certification, Technical Writing, Web Design and Development, or the equivalent combination of education, training, and work experience. Contact or call center systems curriculum design experience preferred. Experience organizing complex information and content into a coherent and logical outline and narrative Experience with eLearning authoring tools: Captivate or comparable tools for developing interactive learning experiences Proven experience applying Adult Learning Theory to create courseware, including identifying learning objectives and outcomes, course scripts, and course storyboards Strong communication skills, especially written; able to translate complex concepts into appropriate language for a wide range of learners with varying backgrounds Experience using ADDIE development methods Most importantly, a passion for systems analysis, technology, and learning Reviews and accurately interprets technical documentation including use case scenarios, functional specifications, system specifications, and technical specifications as they pertain to course development. Follows best practices in project management to develop and track project schedules using a consistent project management methodology Uses current and state of the art tools and technologies for the development, maintenance, production, and distribution of multi-media training materials / web-based training content. GENERAL KNOWLEDGE, SKILLS & ABILITIES:Thorough knowledge of instructional design principles and methodology. Understanding of adult education concepts. Practical experience using information design and mapping concepts. Experience managing learning in an LMS, Cornerstone preferred. Ability to complete voice narrations for learning modules. Skill in preparation of course material for all training modalities (written manuals, online content, etc.). Skill in developing training assessments that effectively measure learner comprehension and evaluations for feedback to make improvements based on results. Project management skills, including scope definition, risk assessment, estimating, and reporting; ability to prioritize and complete tasks; strong time management skills with a proven ability to meet deadlines. Written and verbal communication skills, including editing course content for correct punctuation, syntax, and grammar. Creativity and an aptitude for graphic and visual design appropriate to the business environment and training audience. Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally. Flexibility, versatility, dependability. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with the Microsoft Office Suite. Collaboration expedience with training department management to define resource requirements. Proficiency in providing verbal and written status updates for projects as required. Takes a lead role in developing a strategy, managing, and administering learning management systems/training portals, and training related websites and applications (i.e. - intranet, extranet). Skill using development tools and technologies. Expert skill level with all development tools and technologies. Works with minimal supervision. Typically requires a minimum of 1-3 years of experience in instructional design, course development, technical communications, or a related field. PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear. The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus The work environment utilizes florescent lighting; noise level is moderate. The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position. Please be advised this job description is subject to change at any time.