Description Private Country Club in Boca Raton hiring professional Servers for their Dining Venues. We are looking for a dedicated Server who takes pride of their work and maintains our company's reputation and shares our vision of providing first-class customer service. A passionate candidate, always striving to perfect and improve work flow efficiency and create engaging customer experiences, alongside a willingness to continually learn and improve. Experience & Requirements: Provide exceptional service and anticipate customer needs Adhere to company guidelines and health department regulations Set up of dining rooms as instructed by Food & Beverage Manager. Greet guests and respond to requests in a friendly and courteous manner. Serve food and or beverages in the order and to the expectation of the Manager to ensure consistency throughout the guests dining experience. Promptly bus dishes as guests complete each course and meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Once the restaurant is closed, reset dining room according to Managers specifications to ensure the readiness of the room for the following day. Perform all assigned side-work to include replenishing condiments and restocking shelves with supplies. Responsible for performing general cleaning tasks using standard cleaning products as assigned to adhere to health and sanitation standards. Responsible for abiding by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Ensures that Quality Standards and Service are maintained for Property, Product, and People. Must be able to work all shifts. Ensures Security for the Clubs customers, employees, and property assets. Must be able to work all shifts. Ensures Security for the Clubs customers, employees, and property assets. Physical Requirements: Ability to lift up to 50 lbs. Ability to stand for a long period of time (up to average 8-hour shifts) Must be able to sit, stand, crouch, stoop and kneel if needed Frequent bending Frequent walking While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, tools, or controls, talk or hear, taste or smell. The employee is frequently required to reach with hands and arms, climb and balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Work Experience Requirements: High School Graduated or equivalent preferred. Prior experience in similar setting preferred. Minimum 3 years experience in same position Compensation Salary is commensurate with experience. This is a full-time position eligible for full benefit package such as: Medical Insurance Dental Insurance Vision Insurance Company Paid Life Insurance Supplemental Life Insurance Company Paid Short Term Disability Insurance Company Paid Long Term Disability Insurance 401(k) Retirement Savings Plan with Company Match Vacation Time Paid Sick/Personal Time Off Holiday Pay This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship. About St. Andrews Country Club St. Andrews Country Club of Boca Raton, a resident-only Platinum Club of America and a Distinguished Emerald Club of the World and ranked in the Top Ten of Americas Healthiest Clubs is also internationally recognized for magnificent estate residences, recently completed $17.5 million renovations as part of a three-phase Club Improvement Plan. The Club features superior amenities, two 18-hole championship golf courses, including an Arnold Palmer Signature Design. The club offers a comprehensive Golf Performance Center with indoor hitting bay and private practice area. Aaron Krickstein, formerly ranked #6 in the world, oversees a full tennis program, 15 clay tennis courts, including a European red clay court. The Club also features a full service spa and fitness center and a 125,000 square foot completely remodeled Clubhouse with four unique restaurants. A brand-new Recreation & Aquatic Center features three pools, poolside dining, Splash Club and state-of-the-art playground equipment and air-conditioned game room. St. Andrews has played host to numerous PGA golf exhibitions led by touring pros and is the home course to LPGA Touring Professional and resident Morgan Pressel. For more information, please visit www.standrewscc.com or follow us on Facebook, Twitter, LinkedIn and Instagram. Drug-Free Workplace

Customer Service Rep - Auto Warranty Claims

Roth Staffing Companies, Boca Raton

Our client is an automotive warranty sales industry leader and they are looking for a customer service representative to assist the credit unions and their members throughout the claims process. This is a temp to permanent position that allows working remotely 4 days per week and 1 day per week in their Boca office. Ideal candidate is an effective communicator over the phones with experience in a call center environment. Automotive industry and warranty knowledge a major plus. This is an opportunity to be part of an amazing team and company that prides itself on its products but also its customer service as evident by their high google ratings. Responsibilities:• Ability to manage high volume inbound and outbound calls daily from members and credit unions (up to 50 calls per day)• Assisting members, credit, unions, and associates in resolving claim issues or other inquiries or concerns• Act as subject matter expert by explaining and educating the member on the vehicle service agreement they have purchased and advising on best solution• Provide exceptional service and sales support by working with other departments and following up daily to avoid any further disruption to the member• Assist in finding and setting up rental for the member while vehicle is under repair• Other duties as assignedQualifications:• High School Diploma• Previous automobile warranty customer service background a major plus• Previous call center experience• Excellent verbal communication skills-speak clearly• Experience in handling difficult customer service calls with a caring attitude (claims denials, etc)• Ability to work extended and/or flexible hours and Saturdays as requiredIf you are interested in growing your career in a hybrid (4 days remote) capacity while joining a fantastic, supportive team, please apply above or email your resume (in Word) to . Should you meet the qualifications of the above position you will be contacted for interview.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Senior NOCC Technician

SBA Network Service Inc. DBA SBA Communications Corporation, Boca Raton

Are you looking for: • Work/Life Balance? • A company where you will make a difference? • A unique remote work policy? • Tuition reimbursement? • Fitness Reimbursement?• 401K program with company match? • Ownership of a well performing stock?• 19 days of Paid Time Off (PTO)? • Commuter Reimbursement?• Cellular Phone discounts? • Vehicle Discounts?SBA is one of the top 20 Real Estate Investment Trusts (REITs) based on market capitalization. Since 1989 SBA Communications has been a leading independent owner and operator of wireless communications infrastructure. Currently in 16 countries and growing, we are seeking career minded individuals who want to feel valued and work in a fast-paced company. You can search our openings, review our benefits, and learn more about SBA Communications by clicking on the link. https://www.sbasite.comYour Next Career Opportunity – Senior Network Operations Control Center TechnicianThe primary function of this position is to monitor, conduct incident management, support multiple networks and facilities sub-systems in a 24X7 operations center. This position is responsible for supporting a wide range of network types (Tower Lighting, Microwave, DAS, and Wired WAN/LAN) and in-building facilities sub-systems (Environmental Controls, Access Systems, UPS and Generators, etc.). The Senior NOCC Technician is also responsible for analyzing problems and escalating to the appropriate teams for resolution.What You Will Do – Primary ResponsibilitiesResponsible for fault monitoring and management, troubleshooting, configuration control, trouble ticket generation and management, and reports development and generation.NOC phone support and provide customer status updates as needed.Coordinate troubleshooting efforts while collaborating with various technical teams, network engineers/system administrators, and customer organizations.Monitor network status and manage outage incidents with telecommunication providers.Conduct basic layer 1 troubleshooting of equipment when required.Make technical and process recommendations to prevent repeating outages.Monitor physical security systems and site access control.Perform infrastructure monitoring for facilities systems and implement restart/recovery procedures as necessary.Analyze problems; escalate and distribute as applicable to necessary teams, track issues and open incidents through resolution.Develop detailed description of system outages as well as provide availability reports that defined SLA (Service Level Agreement) guidelines.Monitor tower lights using proprietary software programs and process incoming alarms in 30 minutes or less. File, extend and cancel NOTAMS in compliance with FAA Specifications.Complete and update trouble-ticketing entries clearly and concisely exhibiting excellent written communication skills.Communicate clearly via email, trouble-ticket items and other required notices to RSM, Area Operations Director, or Facilities Director and other required parties in a timely manner.Print, process and file automated poll-out (RUOK) reports.Perform miscellaneous office clerical duties to maintain NOCC reports and files.Work cooperatively in a team environment by interfacing effectively with coworkers, supervisor and customers.Participate in the assimilation and training of new team members.Compile and maintain NOCC statistical reports and ongoing NOCC spreadsheets as required.Other projects and duties as assigned.What You’ll Need – Qualifications & RequirementsTrilingual in English/Spanish/Portuguese preferredH.S. Diploma/GED Associates Degree preferred;and 3-5 years in a Network Helpdesk or Network Operations Center, including technical and/or administrative/support roles. Experience in a tiered network operational support roleProven knowledge of network management of WAN/LAN computer networks, data communications, TCP/IP, applications monitoring & diagnosticsWorking knowledge of SolarWinds or comparable network management tool, ticketing systems, and basic Windows and Linux skills is a plus.Demonstrated knowledge and advanced proficiency working with Microsoft Office Suite software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.Other Network Technical Certifications#LI-CC1

Customer Service Rep

CAI, Boca Raton

Customer Service RepReq number:R2314Employment type:Full timeWorksite flexibility:OnsiteJob SummaryAs the Bilingual Customer Service Representative, you will be responsible for responding to all customer inquiries.Job DescriptionWe are looking for a Bilingual Customer Service Representative to respond to all customer inquiries by utilizing information learned during training. This position will be full-time and onsite. What You'll DoRespond to all customer inquiries by utilizing information learned during trainingIdentify customer needs to ensure the customer is provided complete and accurate informationProcess required transactions via customer-based applicationsMaintain a thorough knowledge of programs, policies, and technologyCommunicate effectively in a warm and empathetic mannerAdhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individualsWhat You'll Need Required:Customer Service ExperienceBilingual Spanish speakerThe ability to convey complex information in clear and concise terms to ensure customer understandingAbility to communicate effectively, verbally and in writingStrong work ethicEffective and accurate written and verbal communication skillsEffective problem-solving skillsCan navigate multiple applications and research solutions with easeAssisting and guiding customers to the best solution for their issueProvide calm conflict resolution and problem solvingAbility to maintain composure in a fast-paced environmentStrong time management skillsPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Customer Service Order Entry

FlexShopper, Boca Raton

Job Responsibilities:Responsible for processing orders, including tracking, investigations, customer returns, cancellations, and fraud detection. Ensure timely and accurate processing of all orders to maintain customer satisfaction.Serve as a background operation system to address system issues or errors related to order processing promptly. Provide up-to-date information to the customer service team to handle inquiries efficiently.Customer Notifications:Ensure timely notification to customers via various channels (Freshdesk, SMS, outbound calls) regarding account and order-related issues.Inbound/Outbound Calls:Handle customer inquiries regarding order status, verification, returns, and occasional payment/frequency requests via inbound and outbound calls.Utilize the Calypso system to track manually created orders and review delivery statuses. Address customer concerns or requests for tracking and delivery confirmation via the Freshdesk ticketing system.Handle customer disputes regarding the delivery of merchandise. Initiate claims with carriers and vendors, investigate issues, and provide customers with updates on the outcomes of their investigations.Coordinate returns process in accordance with lease agreements. Work with vendors to obtain RMAs and return instructions, ensuring compliance with vendor return policies.Assist customers with cancellation requests via the Freshdesk ticketing system. Coordinate with vendors to confirm cancellations and update internal systems accordingly.Collaborate with the Risk department to report and investigate fraud claims. Reach out to customers for additional information and documentation to support fraud claims. Report all incidents to the Risk department for further investigation.Collaborate with instore vendors to create lease agreements for customers requesting service. Send approval emails outlining available payment options to ensure customers understand their leasing options.Schedule availability : 8:00 AM to 6:00 PM - Flexible to work weekendsQualifications:High School DiplomaMin two years of previous customer service experienceComputer proficiency with ExcelExcellent written/verbal communicationExcellent communication skills, both verbal and written.Strong attention to detail and accuracy.Ability to multitask and prioritize tasks effectively.Proficiency in using order management systems and ticketing platforms.

Senior Accounts Receivable Administrator

SBA Network Service Inc. DBA SBA Communications Corporation, Boca Raton