Associate Specialist Salary in Alpharetta, GA

ADP is hiring an Implementation Specialist. Are you ready to join a company offering career advancement opportunities throughout your career journey? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. As an Implementation Specialist, imagine yourself as part of the "new client welcome committee"... but with a special twist. When you join our implementation team, you onboard new clients and get them comfortable using our products and services. You make sure our products and services don't just deliver but exceed client expectations. And you're not doing it alone. We're with you every step of the way through our award-winning training programs and world-class service guidelines. Here, you'll feel you're making an impact and gain the knowledge and expertise to grow your career in the process. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark?  Apply now!To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Consult with Clients to Deliver a Comprehensive ADP Solution. You will partner with clients to understand their business and related needs. You will guide and drive clients towards the best solution for their needs. Implement ADP Technologies. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution. Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise. Multi-Task & Communicate. Your ability to work on multiple time-sensitive follow-ups / projects at the same time is essential to succeeding in this role. You can clearly and concisely share essential information and you are comfortable and skilled in using Microsoft Office products. TO SUCCEED IN THIS ROLE: Required Qualifications You have at least three years of experience working in a client service/customer service environment, with at least one year of business consulting experience. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include: Experience noted above OR Military Experience. We recognize and appreciate the unique talents and experiences veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

This position is part of the Enterprise Technology team supporting the Atlanta division. The person selected will work out of the division office located in Alpharetta, Georgia. This position will be responsible for overseeing the deployment of Enterprise and Division Technology projects, general store infrastructure and office support. This includes directing vendors and implementing/enforcing standards. This is a store focused position requiring travel. The person selected should be proficient with Microsoft windows and office products. A working knowledge of networking and POS systems is desired. Must be organized, a self-starter, and work independently.Support the technology infrastructure within enterprise locations. Uphold technology policies and standards to ensure service level guidelines are met, and the overall technology outcomes are delivered on time. Foster communication and collaboration by supporting the Technology Leader in the role as the technology ambassador. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!Minimum - Any experience in supporting a specific technology domain or system.- Knowledge of Microsoft products.- Knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles- Communication skills to effectively share information with business leaders and stakeholders- Ability to articulate technology information to all levels of the organization- Administrative and project management skills- Ability to collaborate in a team environmentDesired - Associate Degree a technology discipline or related certifications- Any experience as a project manager- Any retail technology knowledge- Knowledge of Android, Apple, networking, PC, desktop, audio/video, telephony, end user software, and related hardware- Support and oversee technology deployments from end to end spanning multiple disciplines- Facilitate project completion within each discipline to manage hardware installations, vendor partnerships, milestones, and enterprise rollout schedules- Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers- Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action- Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations- Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards- Collaborate vertically on multiple disciplines by sharing of knowledge to enable growth- Coach and provide technology expertise to end users to create collaborative solutions- Identify efficiencies that enable process improvement, change management, and growth within enterprise locations- Provide annual infrastructure refresh needs, manage expenses, and identify cost savings- Travel independently to enterprise locations- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Description:Job DescriptionThe Compliance Services Specialist will handle some of the 200,000 registration renewals processed each year. The specialist will cultivate relationships with DMVs and trusted vendors to ensure partnership across the industry. The specialist will be well-versed and able to operate within external and internal systems and technologies to manage processing and communication. The specialist will adhere to detailed methods of tracking to ensure fleet vehicles are on the road legally with the proper license and registration. Individuals in this role will be assigned to one of the following working groups and understand the role includes flexibility to be reassigned to another team to suit the business needs to optimize customer satisfaction.DRIVER FULLILLMENT CENTERPrint title, registration and tax documents based upon owner, state and specific client or vehicle instructions assign ownership to ensure compliance within state and county statutesIdentify, analyze and research to resolve state, county, and province license and title rejections and or questions pertaining to title, registration and taxTo create, update and adjust the print positions on a form through Forms DefinitionOrder duplicate mso's directly through manufacturer website and follow up until received REGISTRATION EXPRESSProcess title and registration transactions for vehicles moving to new states/provinces, for buyouts, and for new vehicle deliveries if not completed by delivering dealers. Obtain/issue temp tags as appropriate to ensure vehicles are legal for useMaximize transactions completed timely by following up with appropriate parties (drivers, fleet offices, account teams, jurisdictions and tag agencies) to ensure team metricsPerform inquiries with DMV agencies to validate data associated with a VIN (vehicle identification number)Perform dealer follow-up to address any pending concerns with initial title and registration.Manage temp tags to ensure vehicles are complaint within the state until hard plates are issued, follow-up as needed.REGISTRATION RENEWALS:Process registration renewals using the appropriate resource (e.g., electronic transfer, on-line terminal, mail) for each jurisdiction, while achieving department performance standards for accuracy and timelinessEnsure clients are billed correctly for renewals by verifying registration and service feesReconcile discrepancies using data acquired from Wheels' databases and from vendor reportsImplore best method possible to keep vehicle legal for client useContact driver or client when jurisdiction requirements (e.g., emissions check, resolve outstanding violations) are needed to complete renewals. Coordinate with other departments to help fulfill missing/late requirementsEDUCATION and/or EXPERIENCE:Minimum high school diploma or equivalent2 years of previous office or customer service experienceUse of SalesForce request management system to engage and respond to client / driver requestsRecruiter SummaryRecruiter SummaryEEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Job Description:WHEELS, INC.Job DescriptionJob Title: Customer Support SpecialistDepartment: Client ServicesReports To: Manager, Client ServicesPrepared Date: June 2023Approval-Dept. Mgr/Dir: Customer Support Supervisor, Client ServicesJOB OVERVIEWProvides administrative and operational support to Account Managers. The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests. These requests are addressed via interaction with other operating departments and through the utilization of CRM tool and Fleetview portal.The position of Customer Support Specialist is a developmental role that provides a foundation for building the skills necessary to become an Associate Account Manager.KEY RESPONSIBILITIESEnter customer requests in CRM tool and follow them through to completionAssist in managing open CRM requests to ensure cases and associated tasks remain current and do not go overdueRespond back to customers on follow up communications related to non-strategic matters as instructed by teamFollow up with customers on requirements to fulfill requests initiated by internal departmentsProcess and complete all tasks as assigned by the Customer and Account Manager including but not limited to:Associated license and title state changesLicense and title requestsAssociated transportation requests with moving active vehicles to a new location or in and out of storage locationsAssociated divert requests with redirecting on order vehicles to a new locationMass driver/vehicle uploadsEnrollment of maintenance only vehiclesVehicle termination requestsAssist with the follow up with internal operational groups and drivers as instructed. on:Assist with answering overflow customer telephone calls during peak call timesCreate new reports and generate recurring reporting in support of customer requestsCreate/Update/Maintain Customer Profiles as instructedAssist with customer hierarchy structure changes that impact customer reporting, billing, permissions, pool naming conventions, etc.Process Used Vehicle Fair Market Value (FMV) Quote requests via automated systemScan and index documents as requiredEscalate issues that impact service deliverySKILLS/COMPETENCIESAptitude for customer service and a high degree of professionalismDiplomacy, tact and grace under pressure when working through urgent customer issuesOutstanding verbal and written communications skillsTime management skills along with excellent attention to detailAbility to be flexible and adapt quickly in a fast-paced environmentTeam player with strong collaborative skillsEnergetic and pro-active: a driven, self-starter who can work independently and as part of a teamProficient in Microsoft Word, Excel, Power Point and Outlook (Required)Proficient in mail mergeAbility to cross reference spreadsheets/worksheets within ExcelEDUCATION AND/OR EXPERIENCEAssociate Degree preferred or equivalent work experienceFleet Management Industry experience a plusOne to two years of previous Customer Service ExperienceExcellent verbal and written communications skillsPHYSICAL DEMANDS20% TravelHybrid - In office and remoteEEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Job Description:Research & Resolution Specialist I - Strategic ProgramsObjectiveThe Research and Resolution Specialist I is responsible for service delivery by researching and resolving issues regarding Armada Transportation and Storage and T&R Invoices, Collections and Financial reporting. Works in conjunction with internal partners such as the client experience team, operational excellence, billing and accounts payable to proactively oversee the management of Transportation and Storage and T&R invoicing, ensuring the services are seamlessly provided. Maintains positive relationship with vendors in support of the health of the Armada program. Please note that this description is not all-encompassing as other ad hoc tasks are expected of the positionEssential FunctionsImprove existing processes with the goal of improved service delivery and administrative time savings while reducing operational losses.Responds in a timely manner to requests from vendors and clients.Works with Strategic team as well as other internal/external clients and vendors to ensure all potential issues are addressed before they escalate to the client, result in a service delay or an operational loss.Provides status report to management on a weekly basis and include a comprehensive picture of successes and opportunities for improvement.Inform operations team of potential issues so proactive steps can be taken to ensure a seamless License and Title experience.Proactively inform the appropriate License and Title management team and the Supplier Chain team member immediately of any issue that could escalate and negatively impact our relationship with the client.Informs internal clients (Ex. Client Experience, Finance, etc.) of potential issues so proactive steps can be taken to ensure a seamless validations and payments of these vendors.Identifies and mitigates any potential risks or vulnerabilities in the process and informs all the necessary internal teams appropriately.Ability to handle day-to-day client requests, by utilizing LeasePlan's client interface software-ePlan, internet, and multiple client management tools.Manage service tickets and ensure that they are maintained to an acceptable level, prioritize issues and appropriate resolution timeline, notifying leadership when the levels are not met.Meets KPI measurement goals associated with managing queues, RP tickets, Ops losses, escalations, etc.The following essential functions are included in roles with the focus area as listed below:Financial Processing:Monitors vendor "inbox" and processes invoices efficiently to eliminate any further fines or charges.Prepare invoices for Billing Department following process rules set by department.Ensure timely submission of invoices from vendors to ensure timely payments.RPA and Vendor Invoice Validations:Utilize existing reports and systems to holistically analyze and evaluate vendor invoice validation to prevent service failures or service delays.Onboards new clients in license and title system including services, fees and routing.Reviewing vendor invoices for accuracy, completeness, and compliance with SOW. This involves verifying the accuracy of pricing, quantities, terms, and other relevant details.Ensures the validity of all vendor invoices and coordinates directly with vendors and internal teams to ensure all invoices are accurate.Investigates and resolves discrepancies or issues regarding invoices that are not within the SOW and coordinates with vendors to correct these discrepancies. Lead monthly vendor meetings to review each vendor statement and reconcile with payments to ensure all vendors are up to date and ensure all invoicing is current.Meticulous attention to detail is required in validating invoicesOther DutiesCommunicates effectively with other departments to expedite response to internal and external requests.Partners with operational excellence to monitor SLA statistics and provide to appropriate party monthly.Develops additional reports and processes as needed, to ensure client satisfaction with the level of service provided.Meets with L&T and Supply Chain Team, monthly, to provide an update.Manages special projects such as plate audits, name changes and sale/leaseback audits.Assists others in the department and throughout Operations during peak periods and to cover absences.Other duties and responsibilities as assigned.CompetenciesSolution orientedCommunicationCustomer focusBuild relationshipsCollaborationInitiativeAccountabilityJob SpecificationsLeadership responsibility: Note the leadership responsibility of this role (i.e. This position has no leadership responsibility -OR- This position manages a staff of 5-10 individuals)Work environment: Note when, where and the type of environment where work will be performed (i.e. This position is in Alpharetta, GA and operates in a professional office environment -OR- This position is a flex role and can be performed remotely or in the office)Work Environment: This position is in Alpharetta, GA and operates in a professional office environment. Position Type/Standard Schedule: Full-time position working Monday through Friday with occasional overtime as needed.Travel: No travel required for this role.Education & ExperienceHigh School diploma required, but college degree preferred.1-2 years of experience in the automotive industry preferred1-3 years of experience in customer service related role.Advanced expertise in Microsoft Excel including Pivot Tables, formulas and VLOOKUP's.Good verbal and written communication skills, problem solving and organizational skills.Ability to work independently with a clear plan of action to ensure work is prioritized and deadlines are met.Ability to work in a team environment.DisclaimerPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Onboarding Coordinator is accountable for all functions through the initial review of provider information (physician, advanced practice nurse, and allied health providers) and acts as an evaluator for the PVL Department preceding the Privileging, Verifications, and Licensing processes. The Onboarding Coordinator is responsible for data entry, mapping, and other pre?screening responsibilities. This can include working on primary source verifications, references, data collection and data entry. The PVL Onboarding Coordinator is ultimately responsible for securing provider and client information up front allowing for a quicker and smoother process for the customer.Additional Details:Pre?population of CVs and provider information received into the company database.Requesting, collecting, and/or mapping of client applications received into the company database.Outreach to the providers office for discrepancy and missing informationWork with provider or group by phone, email, or mail regarding Onboarding status Assists and develops contact sheets for provider's previous work history, insurance coverage, etc...Develops and implements the Company's Customer Care strategies, working with all specialty teams in the company.Communicates with clients via phone and/or email in order to determine preferences and maintain database checklists.Reviewing and understanding trends to maintain the department's success.Other duties assigned.Here's Why The Atlanta Journal-Constitution Ranks Jackson + Coker A Top 5 Mid-Sized Workplace:Career longevityJackson + Coker is a nationally known and highly respected, industry-leading organization known for quality and service with a strong national and local presence. You will be working in an industry that will withstand the test of time in a prestigious field.State-of-the-art facilitiesOur beautiful corporate headquarters is equipped with a gym including exercise classes and a personal training staff, full-length pool and locker rooms with a sauna and steam room; several onsite restaurants at 25% off for associates; Starbucks; miniature golf course and game room; nail salon; dry cleaning and car wash services. Associates enjoy the convenience of our onsite health clinic where they as well as their families can be seen by a Physician or a Nurse Practitioner at no cost and receive free prescriptions. Our childcare and virtual learning support is a huge bonus to our associates with growing families. All associates are eligible for an array of benefits including medical, dental, vision, disability and life insurance to name a few. We also have a company sponsored 401K plan with company matching funds.TrainingIn-depth orientation and ongoing training will prepare you to succeed in this key role.CultureAssociate-led philanthropic committees support the causes important to our associates. Associate Networking Groups including the People of Color, Women's and PRIDE Networks. We are a mission-focused company that celebrates diversity and is committed to creating an inclusive environment for all of our associates.Requirements:Excellent customer service and organizational skills.Must be able to work under pressure and sustain a fast paced work environment.Building trust and respect with partners by consistently exceeding quality expectationsAbility to multitask and have a strong sense of urgency and time management skills.Work independently and collaboratively as a team playerAble to shift focus and direction quicklyClearly communicate issues to ManagementStrong verbal and written communication skills.Knowledge of Microsoft Word, Excel and Outlook.Bachelor's degree preferred and/or relevant experience.Credentialing or physician licensing experience preferredPrivileging/enrollment experience preferredEEO StatementJackson + Coker is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

Job Description:ObjectiveThe New Vehicle Purchasing Specialist will be responsible for locating, purchasing and processing payment for approximately 4000 out of stock/direct vehicles per year. These purchases are made using department guidelines to negotiate the best possible vehicle price and location to satisfy the client's needs.Please note that this description is not all-encompassing as other ad hoc tasks are expected of the position.Essential FunctionsAnalyze emergency stock/direct orders processed through ePlan/Lotus Notes application. Verify client/unit specifications, make, model, package, engine, color compatibility and location.Conduct the search and negotiate pricing of stock/direct units. Involves direct contact with dealers all over the country including Puerto Rico, Hawaii and Alaska. Negotiate pricing verbally, including fleet/retail incentives, advertising and delivery fee. The result is the accumulation of the best possible unit, price and location satisfying both the client and dealer needs.Return Lotus Notes stock request to client service with attached invoice for client approval in ePlan/Lotus Notes to purchase located stock unit. Process vehicle stock requests within a two day turnaround time.Call stock/direct dealer to verify unit is still available and unit cost is the same as first negotiated. Request dealers' buyers order, factory invoice and manufacturer statement of origin (MSO) for payment. Process must start over if the unit has been sold or is no longer available.Originate initial stock/direct request in AS400 by entering ePlan order. Enter contract number, driver information, fleet maintenance parameters, meda billing codes, client defined fields, overrides/license and title instructions, used vehicle information and any comments that may be required due to circumstances. The LeasePlan unit number is assigned by AS400 during this process.Enter stock/direct dealer and unit information in AS400 including year, make, options codes, color selections. Audit the dealer buyers order, factory invoice and MSO received. Complete stock worksheet for payment in AS400 breakdown costs of each unit, including in house cost versus client cost.Process final approval of orders in AS400 before transmission of the confirmation to the stock/direct dealer.Responsible for using and maintaining the Ford DCS and GM VOM's machines. This is the on-line equipment with the manufacturer for locating units at dealers nationwide.Responsible for obtaining license and titling documents needed from the dealer when services are processing the license and titling. Give documents to Initial License and Title specialist for processing.Log in to Hunt Group to take incoming dealer calls.Other duties assigned to ensure overall departmental efficiency.Other DutiesMonitor and resolve all units appearing on the stock/direct exception report. The exception report includes purchase order, payment, delivery and license and titling problems and issues.Print confirmation which includes detailed instructions (specific to each client and state) on license and titling of the units.Act as liaison with LeasePlan's Finance department to generate checks for payment. Prepare FedEx to stock/direct dealer.Library and image all documentation for stock/direct purchase of each unit.Update and maintain Lotus Notes stock application with current comments for locating and purchasing of stock/direct units.Other duties and responsibilities as assigned.CompetenciesThorough and accurate, working effectively with systems. Sets priorities.Solves problems by demonstrating resourcefulness.Effectively manages time.Develops rapport and successfully collaborates with team members.Takes accountability.Job Specifications Leadership Responsibility: This position has no leadership responsibilities.Work Environment: This position is in Alpharetta, GA and operates in a professional, climate-controlled environment with possible hybrid opportunity.Position Type/Standard Schedule: This is a Full-time position and scheduled to work are Monday through Friday. Occasional overtime is required as needed.Travel: No travel is expected for this role.Education & Experience Minimum Associates Degree preferred or appropriate work experience.2-3 years of automotive industry experience with concentration in the vehicle purchasing process, prior experience in office environment preferred.Familiarity with vehicle pricing and ordering option guides desirable.Able to handle multiple tasks simultaneously. High level of concentration and keen attention to detail.Problem solver, strong negotiating skills and maintain objective view when dealing with dealers and manufacturers.DisclaimerPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Beacon Hill Associates is seeking a candidate for a Payroll Specialist position for our client in Alpharetta, GA . You would be responsible for assisting with payroll across the nation, and your responsibilities include answering questions regarding timesheets, reviewing payroll, and prep for payroll. The ideal candidate has at least three years of experience supporting a multi-state payroll team and is proficient in ADPVantage or Paylocity. This contract-to-hire role is Monday through Friday and is hybrid. This is an excellent opportunity to work with a national company that offers great benefits and culture. Responsibilities: Prepare and finalize payroll, address timecard queries, and manage email and support inquiries. Ensure accurate payroll processing, handle PTO and garnishment inquiries, and provide tier 2 phone support. Manage deductions, compile payroll data for reports, reconcile discrepancies, and support audits. Collaborate with the HR Service Team to resolve discrepancies and ensure accurate benefit deductions. Coordinate invoice approval for 3rd party deductions and compile data for Workers' Compensation claims. Maintain compliance with statutory reporting, reconcile discrepancies and support audits. Qualifications: 2-5 years of multi-state payroll support experience Bachelor's degree or equivalent, or relevant experience Proficiency with ADPVantage preferred Strong proficiency with Microsoft Office, including VLookups and Pivottables Does this sound like the perfect opportunity for you? If so, please APPLY TODAY! Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future (TM)

Overview: Jackson Healthcare is seeking a Benefits Specialist to perform a variety of administrative tasks for various health & welfare benefits plans including medical/Rx, dental, vision, life, disability, tax advantaged accounts, 401(k), leave of absence and FMLA. Duties include day-to-day administration and annual events including open enrollment, new hire onboarding and benefits audits. The Benefits Specialist will deliver superior customer service, using excellent time management, problem-solving and analytical skills. This position will assist with HCMS transactional tasks and must be comfortable working in a fast-paced, complex environment supporting multiple companies in a shared services model. They must demonstrate strong technical, interpersonal and communication skills and the ability to work across all levels of the organization. The Benefits Specialist will ensure benefits administration accuracy and data integrity and will be responsible for handling confidential information and maintaining confidentiality.This position reports to the Benefits & Compliance Manager.Description: the administration of all benefit programs.associates with benefit inquiries to ensure quick, equitable, and courteous resolution.with Benefits, Payroll and HCMS teams to ensure data accuracy for records and file transmission.with benefits communications and resource information updates.with vendor implementations and integrations.new enrollments, benefit changes and terminations.positive vendor contact to investigate problems and resolve non-routine situations.with the HRBPs for benefits communications and associate support.associates about company benefits, amenities and resources.verify, and reconcile vendor bills and authorized payments.compliance with ACA, DOL, ERISA, ADA, COBRA, FMLA & other state/federal regulations.and update employee benefit files, benefit database and other record keeping.the accuracy of benefit enrollments and corresponding payroll deductions.Leave of Absence administration.with reporting and tracking of paid benefit time usage and accruals in HCMS system.various benefits audits and special projects as needed.Requirements:Education/Certifications:degree required.SHRM, or other certification desired.Experience Required: years of experience in benefits administration.customer service skills for associates, internal/external partners.with HCMS systems such as UltiPro, ADP, Workday or others.MS Office skills including Excel, Word, and PowerPoint required.organizational skills and attention to details. Demonstrated time-management skills.analytical and problem-solving skills with solution-oriented approach.written and verbal communication skills. Able to maintain professionalism during stressful situations.to maintain confidentiality of information at all times.Strong interpersonal skills to help associates and assist with resolving issues.of state and federal benefits law and regulations.to work in a team environment and be effective with all levels within the organization.with a strong aptitude and desire to learn.to handle daily workload fluctuations and maintain top productivity.to work with or without direct supervision in a fast-paced, changing work environment.appropriate process improvement for benefits and HCMS data administration.technical skills related to benefits administration, including spreadsheet management, vendor system navigation via online portals and apps, and the ability to help associates with technical challenges on benefits matters.

Our US Information Solutions (USIS) organization is currently in the process of consolidating various BU technology and business functions. The Information Security Specialist will support the Technology Information Security Officers (TISO's) in all of their daily engagements with IT. You will provide oversight and advice to ensure that a portion of the Information Security policy is complied with for processes and systems used by assigned Business Unit or Country. You will assist in improving the information security posture with respect to delivering services to customers and customers and understanding key assets and processes. You will also work within an assigned team to champion security initiatives that support both the Security Program as well as Business Unit / Country and Customer priorities.To adhere to our corporate location policies, this resource will be required to be local to the surrounding Atlanta areas (or willing to relocate for this position) and adhere to our Return To Office (RTO) / weekly onsite requirements (Tuesday, Wednesday, and Thursday). This is an Alpharetta based position. What you will do Support management of the security exception, risk assessment, new development security assessment and similar security related processes Collaborate with risk detection, execution and follow-up of potential findings. Work closely with IT application team to develop a secure code and follow the security controls in their Secure SDLC process Engage on the BAU process such as validating exceptions, deviations, architecture review and security advisements Support the engineering team in the cloud transformation Follow up on the M&A integration with the respective teams to ensure security controls are in place until the integration is fully completed. Support Customer Audit, Business and Compliance ISOs by prioritizing jobs Is strategically involved in key security decision making such as for security exceptions for assigned area Act as a local escalation contact for security risks, issues, and developments and key local security contact for the assigned area Attain a clear understanding of the business data lifecycle, initiatives and proactively advise management and appropriate personnel about potential risks that may have a material impact on the business, bottom line and/or performance Arbitrate customer requirements for expeditious issue resolution Assist with review of contractual security requirements and customer security compliance questionnaires Facilitate and manage customer security audits and requests. Coordinate and manage remediation efforts Provide security guidance for new projects and innovations to ensure security best-practices are implemented and minimize risk and exposure to the business Conduct compliance monitoring and reviews and lead security process enhancement efforts Communicate security risks in business terms that can be clearly understood at all levels of the organization Provide expertise and be directly involved in the investigation and resolution of security events, and assist with disciplinary and legal matters associated with such events What experience you need Bachelor's degree In Computer Science, Information Security and other related degrees required 5 to 7 years of relatable security experience in the areas such IT infrastructure, Network Security, Application Security, Risk Management, Customer Audit, Internal IT audit, IT Program / Project management Several years experience working in one or more information security domains, such as those listed above. Demonstrated professional experience working in-depth with processes, process improvement and execution, metrics, and reporting; where writing and visual design (slides) were central elements of success in the role. What could set you apart Familiarity and/or experience with cloud security preferred. Google Cloud experience preferred CISSP, CISM, CISA, Security + or Google, AWS or Azure cloud related certification is a strong plus Experience with security methodologies, policies, standards and industry best practices Strong foundational skills and prior work experience in one or more information security domains, such as engineering, control operations, architecture, threat / vulnerability / incident management, cybersecurity, technical risk analysis, etc. Viewed as an expert in information security with strong analytical skills who is able to interpret complex information and adapt as needed Experience working in matrix environment with globally diverse team members Regularly makes decisions that is guided by policies, procedures and/or guidelines from which there is some discretion to depart #LI-KC1#LI-Hybrid