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Security Specialist Salary in Albuquerque, NM

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Information Security Analyst

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Information Security Manager

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Information Security Officer

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Intelligence Analyst

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Lifeguard

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Network Security Engineer

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Safety Coordinator

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Safety Leader

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Safety Manager

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Safety Officer

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Safety Specialist

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Security Administrator

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Security Analyst

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Security Architect

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Security Assistant

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Security Developer

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Security Expert

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Security Guard

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Security Installer

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Security Investigator

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Security Manager

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Security Officer

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Transportation Security Officer

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Unarmed Security Guard

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Unarmed Security Officer

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USAR Unit Administrator

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User Support Specialist III
Chickasaw Nation Industries, Albuquerque
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.SUMMARYThe User Support Specialist III provides information technology services support for the Indian Health Service (IHS) and remote locations. This position works in a team environment to provide first response assistance in resolving desktop and peripheral user support issues.ESSENTIAL DUTIES AND RESPONSIBILITIESEssential duties and responsibilities include the following. 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Program Security Officer Level 2
Honu Services, Albuquerque
Title: Program Security Officer Level 2 Location: Albuquerque, NM Job Summary The Program Security Officer meets multi-discipline security requirements with an emphasis on personnel security for a US Space Force Customer. The position's primary function is to handle personnel security in support of the customer's facility and organization. The position will provide "day-to-day" PERSEC services for Special Access Program (SAP) activities. This includes conducting verifications via the Defense Information System for Security (DISS), Joint Access Database Environment (JADE), and other databases for personnel security clearances/access levels; administering security education, training, and awareness (SETA) for Civil Service, military, and contractor personnel. Administers and supports the program management teams. 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Contracts Specialist L3
Honu Services, Albuquerque
Position Title: Contracts Specialist L3-3993 Job Location: Albuquerque, NM 87117 Job summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Contracts Specialist position and to join our team of qualified, diverse individuals. This position's main responsibility is to help the Contracts Officer plan and manage acquisitions for a variety of products and services in support of contracting efforts. Ideal contract specialists should enjoy drafting and editing contracts, showing excellent attention to detail abilities. In addition to being an excellent communicator, you should also have in-depth knowledge of procurement regulations, contract agreements, and legal terminology. The top candidate be providing cradle-to-grave contract support, such as conducting market research, preparing solicitation documentation (pre /post award), reviewing proposals for compliance, preparing cost/price evaluation documentation, advising on negotiating positions, reviewing and processing invoices; assisting in developing acquisition strategies, including determination of contract method/type; performing contract administration, including, but not limited to maintaining contract file folders and preparing contract modifications; and assisting the Contracting Officer in the oversight of contract performance. Job Requirements:Skills/Experience Required 10+ year's relevant DoD work with practical hands-on experience in contracts and subcontract Knowledge of FAR and DFAR requirements and experience working with DCAA and DCMA A deep and successful background collaborating with prime contractors and subcontractors including developing and negotiating contracts Manage contract process on assigned contracts from end-to-end with internal business owners and stakeholders and external partners Ensure contract terms and conditions are negotiated in the best interest of Insight to mitigate business risk, minimize workload requirements, and maximize financial objectives Conduct initial and on-going evaluations and pricing of government contract proposals Facilitate efficient interdepartmental communications; coordinate and lead meetings to promptly resolve outstanding contractual issues, inquiries, and actions Generate, review, and support exact contract documentation within the company policies Exercise good judgment in providing contract interpretations, contractual advice, and guidance to internal business team to ensure compliance with contractual requirements Ensure prompt review of contract modifications and communication of changes and notices to the business team Ensure that all required approvals are obtained prior to submittal of contracts for execution Awareness of logistics goals, objectives, services, and programs to meet mission requirements Strong writing, editing, analytical and team facilitation skills Excellent and oral interpersonal skills Ability to interact with senior department of defense and other government officials as well as defense contractors at all levels Responsive to a wide variety of issues, consider inter-relationships between subject areas and customer requirements and recommend alternatives Education / Certifications Master's degree Relevant work experience and training may be considered in lieu of a degree Security Clearance Must be a U.S. Citizen. A high-level Department of Defense (DoD) active security clearance may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. Must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and may include lifting thirty (30) pounds, as necessary. Company Summary Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified NHO (Native Hawaiian Organization) 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." Company Employment Statement Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.Get job alerts by email. Sign up now!
Standards Specialist
Mele Associates, Inc, Albuquerque
MELE Associates, IncJob Category: Client Program OpportunitiesRequisition Number: STAND001856Full-Time DOE NNSA Site | Albuquerque, NM 87106, USAJob DetailsDescriptionJob DetailsDescriptionMELE requires an exceptional candidate to fill a Standards Specialist role to support the Nuclear Emergency Support Team (NEST) Standards and Training Program (NSTP). The Standards Specialist is a pivotal role within our government training program, responsible for ensuring the quality, consistency, and compliance of training materials, processes, and assessments with established standards and regulations. The incumbent will collaborate closely with subject matter experts, instructional designers, and program managers to maintain and enhance the integrity of our training programs. The ideal candidate will have a strong background in assessing training programs, validation metrics, and quality assurance. Familiarity with ISO standards and prior experience with the Department of Energy is highly preferred.ESSENTIAL FUNCTIONS:Standards Compliance: Ensure that all training materials, including curriculum, assessments, and resources, adhere to relevant government standards, policies, and regulations. Continuously monitor changes in standards and update materials accordingly. Quality Assurance: Conduct thorough reviews of training materials to ensure accuracy, clarity, and effectiveness in meeting learning objectives. Provide constructive feedback and recommendations for improvement to content developers and instructional designers. Documentation and Reporting: Maintain detailed documentation of standards, guidelines, and procedures related to training development and delivery. Generate regular reports on compliance status, identifying areas of strength and improvement. Training Development Support: Collaborate with subject matter experts and instructional designers to develop training materials that align with established standards. Offer guidance on best practices for instructional design and content development to ensure compliance and effectiveness. Training Delivery Support: Assist in the implementation and delivery of training programs, including providing guidance to trainers on adhering to standards and facilitating effective learning experiences for participants. Continuous Improvement: Stay informed about emerging trends, technologies, and best practices in training and standards compliance. Proactively identify opportunities to enhance the quality and efficiency of training programs through process improvements and innovation. QUALIFICATIONS:Bachelor’s degree in Education, Instructional Design, Training Development, or a related field. Master’s degree preferred.Minimum of 5 years of experience in developing and/or delivering training programs, with a focus on standards compliance and quality assurance.Must be able to obtain and hold a DOE Q clearance.In-depth knowledge of relevant government standards, regulations, and policies pertaining to training and education programs.Strong analytical skills and attention to detail, with the ability to critically evaluate training materials for compliance and effectiveness.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Proficiency in Microsoft Office Suite and other relevant software applications for document management and reporting. PREFERRED QUALIFICATIONS:Certification in instructional design, quality assurance, or related fieldPrior experience with the Department of EnergyActive Q Clearance LOCATION: This is a full-time onsite position in Albuquerque, NM.SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate’s related knowledge, skills, and abilities for the position. Benefits MELE Offers • Employer-paid employee Medical, Dental and Vision Care. • Low-Cost Family Health Care offered. • Federal Holidays and three (3) weeks’ vacation • 401(k) with Employer Match • Cross-training opportunities About MELE Associates, Inc. With over 250 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned (VOSB), minority-owned small business empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE’s services include national security, intelligence, law enforcement and emergency response training, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, and mission and program support. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.QualificationsSkills Behaviors:Motivations:EducationPreferredBachelors or better in Instruction and Curriculum or related field.ExperienceRequired5 years:Minimum of 5 years of experience in developing and/or delivering training programs, with a focus on standards compliance and quality assurance.Licenses & CertificationsEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesPI239509831
Curriculum Development Specialist
Mele Associates, Inc, Albuquerque
MELE Associates, IncJob Category: Client Program OpportunitiesRequisition Number: CURRI001855Full-Time Albuquerque, NM 87106, USAJob DetailsDescriptionJob DetailsDescriptionMELE requires an exceptional candidate to fill a Curriculum Development Specialist role to support the Nuclear Emergency Support Team (NEST) Standards and Training Program (NSTP). As a Curriculum Developer, you will play a pivotal role in the advancement of technical education curriculum aligned with the objectives of the NSTP. Your responsibilities will include creating and refining interactive and captivating educational content, comprising course design documents and comprehensive curriculum materials. You will collaborate closely with diverse stakeholders to ensure the production of high-quality course content that meets the standards set forth by the NSTP.ESSENTIAL FUNCTIONS:Create and Revise Curriculum:Develop interactive and engaging technical education curriculum materials.Craft course design documents and comprehensive curriculum outlines.Ensure alignment with NEST objectives and educational standards.Stakeholder Collaboration:Collaborate with various stakeholders to gather input and insights for curriculum development.Work closely with subject matter experts, instructional designers, and educators to ensure content quality and relevance.Support Program Development:Assist in the development of NEST training guidelines, program management plans, and organizational structures.Contribute to the review and implementation processes to enhance the effectiveness of educational programs.Engage in Working Groups:Participate actively in training experts working groups, comprising federal staff and laboratory training experts.Contribute expertise and insights to discussions on curriculum development and training strategies.Course Review and Recommendations:Review all training courses meticulously, ensuring adherence to established training guidelines and standards.Provide recommendations for enhancements and revisions to maintain consistency and effectiveness.Develop Interactive Training Tools:Support the creation and implementation of interactive training tools to enhance the learning experience.Utilize innovative approaches and technologies to develop engaging training resources.Additional Duties:Undertake any additional responsibilities as assigned by the supervisor or management team.Adapt to evolving needs and priorities to support the overall objectives of the organization.MINIMUM QUALIFICATIONS:Must be able to obtain and hold a DOE Q clearance.Bachelor’s degree in Education, Instructional Design, Curriculum Development, or a related field. Master’s degree preferred.4+ years’ proven experience in curriculum development, preferably in a technical education or training environment.Strong understanding of instructional design principles and adult learning theories.Excellent communication and collaboration skills, with the ability to work effectively with diverse stakeholders.Proficiency in utilizing educational technologies and tools for curriculum development.Attention to detail and strong analytical skills for reviewing and enhancing training materials.Ability to work independently and as part of a team in a dynamic and fast-paced environment.Proficiency with Microsoft Office and other learning technology applications.PREFERRED QUALIFICATIONS:Active TS/Q ClearancePrior experience in supporting the assessment and development of government training programs in the areas of national security, homeland security, nuclear/radiological security, or related field.Knowledge of U.S. Department of Energy training guidelines and best practicesLOCATION: This is a full-time onsite position in Albuquerque, NM.SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate’s related knowledge, skills, and abilities for the position. Benefits MELE Offers • Employer-paid employee Medical, Dental and Vision Care. • Low-Cost Family Health Care offered. • Federal Holidays and three (3) weeks’ vacation • 401(k) with Employer Match • Cross-training opportunities About MELE Associates, Inc. With over 250 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned (VOSB), minority-owned small business empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE’s services include national security, intelligence, law enforcement and emergency response training, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, and mission and program support. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.QualificationsSkills Behaviors:Motivations:EducationRequiredBachelors or better in Instruction and Curriculum or related field.ExperienceRequired4 years:4+ years’ proven experience in curriculum development, preferably in a technical education or training environment.Licenses & CertificationsEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesPI239509788
Information Technology Specialist L3
Honu Services, Albuquerque
Job Title: Information Technology Specialist L3 -4448 Job Location: Kirtland AFB, NM, 87117 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the level three Information Technology System Administrator position and to join our team of qualified, diverse individuals. The IT System Administrator is responsible for maintaining and optimizing our organization's IT infrastructure. This includes diagnosing and resolving system issues, performing general maintenance tasks, and ensuring compliance with security protocols. You'll configure and monitor network devices, manage server systems, and oversee Microsoft products and services. Additionally, you'll provide technical support for equipment setup, telephone systems, and video conferencing. Your role will involve managing virtual technologies and providing guidance to junior IT personnel. Job Requirements:Skills / Experience Required 10+ years relevant experience within the Department of Defense (DoD) to deliver comprehensive technical support Maintain network infrastructure, standalone servers, workstations, and Security Monitoring Systems, ensuring seamless operation and adherence to system documentation standards Utilize advanced analytical skills to identify and resolve system anomalies, optimizing performance and reliability Oversee cloud services administration, ensuring the smooth operation of cloud-based resources and services Prepare systems for operational use and provide support during operational tests, ensuring readiness and functionality Conduct thorough assessments to identify vulnerabilities in Automated Information Systems (AIS) and implement robust countermeasures to safeguard against potential threats Ensure compliance with security policies and practices in the operation, maintenance, and disposal of AIS and network nodes Administer Video Teleconference (VTC) systems, including scheduling, configuration, and troubleshooting, as needed Deliver direct client support for network-related issues, ensuring prompt resolution and optimal user experience Manage account creations, modifications, and deletions, maintaining accurate user profiles and access permissions Provide multi-level Help Desk support, offering expert troubleshooting and assistance for hardware and software issues Perform hardware and software configuration, upgrades, and modifications, keeping systems up-to-date and functional Offer comprehensive desktop and laptop configuration and support services, addressing user needs and ensuring optimal device performance Continuously maintain network infrastructure, servers, workstations, and system documentation to uphold operational efficiency and compliance standards Manage and configure physical and virtual servers (Windows and Linux), Microsoft products and services (Active Directory, SQL Server, Azure) Ensuring compliance with Security Technical Information Guidelines (STIG) and maintaining backup systems Education / Certifications MA/MS/ME, although relevant work experience or training may be considered in lieu of a master's degree Security + or equivalent to meet DOD 8570.01-M Information Assurance Technology Level II Key Skills/Experience Required for Interview Selection ONLY 10+ years relevant DoD work experience 4 years experience in a special access program and/or secret compartmental information environment with the last five years Master of Arts/Master of Science/Master of Engineering (MA/MS/ME) degree. Work experience may be considered in lieu of a degree. Security + or equivalent to meet DOD 8570.01-M Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) PTO Tuition reimbursement Paid federal holidays Security Clearance Must be a U.S. Citizen. A high-level Department of Defense active security clearance may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary. Company Summary Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." Company Employment Statement Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.Get job alerts by email. Sign up now!
Information Technology Specialist L2
Honu Services, Albuquerque
Job Title: Information Technology Specialist L2 -4454 Job Location: Kirtland AFB, NM 87117 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Information Technology Specialist position and to join our team of qualified, diverse individuals. This multifaceted role offers a dynamic opportunity to collaborate closely with a seasoned senior systems administrator while independently executing advanced maintenance tasks, troubleshooting computer systems, and peripherals. Your expertise will be instrumental in providing guidance to entry-level client support technicians and ensuring the smooth operation of our client support work-center through efficient ticket management. Upholding the highest standards of user interaction, you'll play a pivotal role in enforcing protocols for junior technicians and adhering to manufacturer specifications to safeguard equipment integrity. From resolving common access card issues to configuring and securing internal network devices, your technical prowess will be key in sustaining network functionality across various classification levels. Your responsibilities will also extend to maintaining equipment rack space, managing cabling infrastructure, and facilitating hardware and software accountability. Additionally, you'll oversee the setup and integration of printers, scanners, telephones, and AV display systems, offering technical evaluations and recommendations for continual enhancements. If you're seeking a role where your IT expertise can shine and evolve within a collaborative environment, this position offers a platform for impactful contributions and professional growth. Job Requirements:Skills / Experience Required Demonstrate a track record of over 5 years of pertinent experience within the DoD environment, showcasing expertise in various facets of PC/server/network support Offer comprehensive support spanning PC/server/network components, encompassing hardware, wireless networking, as well as proficient installation, testing, and operational functionalities of hardware and software Execute Video Teleconference (VTC) System administration duties, including scheduling and configuration, to ensure seamless communication as required Deliver direct client support for network-related issues, ensuring swift resolution and minimal disruption to operations Facilitate account management processes, including creations, modifications, and deletions, with meticulous attention to detail and security protocols Provide multi-level Help Desk support, adeptly troubleshooting hardware and software issues to enhance user experience and productivity Conduct hardware and software system configurations, upgrades, and modifications with precision and efficiency, contributing to optimal system performance Offer tailored configuration and support services for desktops and laptops, aligning with user requirements and organizational standards Maintain the integrity and functionality of network infrastructure, standalone servers, workstations, and Security Monitoring Systems, while meticulously documenting system configurations and activities Employ analytical skills to identify and troubleshoot system anomalies, implementing solutions to optimize system performance and reliability Prepare systems for operational deployment and support operational tests, ensuring readiness and reliability in mission-critical environments Provide ongoing configuration and support services for desktops and laptops, ensuring seamless functionality and user satisfaction Education / Certifications Bachelor' degree: Arts (BA), Science (BS) Equivalent work experience may be considered in lieu of education Security + or equivalent to meet DOD 8570.01-M Information Assurance Technology Level II Key Skills/Experience Required for Interview Selection ONLY 5+ years relevant DoD work experience 2 years experience in a special access program and/or secret compartmental information environment with the last five years Bachelor' degree: Arts (BA), Science (BS).Work experience may be considered in lieu of a degree. Security + or equivalent to meet DOD 8570.01-M Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) PTO Tuition reimbursement Paid federal holidays Security Clearance Must be a U.S. Citizen. A high-level Department of Defense active security clearance may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary. Company Summary Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." Company Employment Statement Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.Get job alerts by email. Sign up now!
User Support Specialist III
Chickasaw Nation Industries, Albuquerque
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.SUMMARYThe User Support Specialist III provides information technology services support for the Indian Health Service (IHS) and remote locations. This position works in a team environment to provide first response assistance in resolving desktop and peripheral user support issues.ESSENTIAL DUTIES AND RESPONSIBILITIESEssential duties and responsibilities include the following. Other duties may be assigned.Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.Serves as the initial point of contact for call center support for agency programs. Provides computer users with problem-solving support via phone and email. Resolves less complex issues immediately, and elevates more complex issues to senior level support or supervisory personnel.Conducts all interactions in a professional manner.Troubleshoots user problems with computer software and hardware, electronic mail, directories, standard Windows desktop applications, specific customer applications and with printers. Uses proper troubleshooting techniques, analyzes user-related problems in assigned applications, and applies or recommends solutions.Helps to control issues by ensuring a timely response process, which includes problem recognition, research, isolation and follow-up steps.Occasionally performs onsite installations, and provides startup or cutover guidance on applications that require significant deployments and/or data conversion efforts.Performs applications development testing support, and assists with documentation. Helps with user inquiries on how to use applications.Helps with user training on assigned software applications. Works with established instructional design concepts and guidelines for effective training materials. May work as part of a team to develop a standardized training approach for new employees on required skill sets.Reviews customer satisfaction survey results and researches tickets, as needed.Learns new applications and supports new areas, as needed.Responsible for aiding in own self-development by being available and receptive to all training made available by the company.Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.EDUCATION / EXPERIENCEAssociates degree in Information Technology or a related field of study, and five (5) years' of relevant experience in an IT help desk support environment as specified below; or equivalent combination of education / training / experience. Experience as an applications programmer on large-scale systems, knowledge of computer equipment, and ability to develop complex software to satisfy design objectives preferred.CERTIFICATES / LICENSES / REGISTRATIONMust be a U.S. born or naturalized citizen due to government or federal requirementMust be able to obtain required government security clearanceJOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIESKnowledge and understanding of the tools, concepts, practices and procedures related to an IT help desk user support environmentWorking knowledge utilizing service desk software tools and applicationsKnowledgeable and skilled in the use of ticketing systems with ability to clearly and concisely log ticketsAbility to read and interpret common information systems documents and translate into layman terminologyExcellent problem-solving skills with ability to troubleshoot computer hardware / software issuesExcellent critical thinking skills with ability to identify, analyze and resolve problems / issuesExcellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff)Exceptional customer service skills with ability to respond to requests in a professional, helpful and timely mannerAbility to use tact in handling difficult individuals and/or situationsAbility to resolve difficult or challenging problems within the assistance of senior support or the use of outside software analysis supportHighly organized with ability to multitaskAbility to work in a fast-paced environment and to learn and apply new knowledge and techniques related to incident responseAbility to effectively work both independently and in a team environment for the successful achievement of goalsAbility to lift 25 poundsLANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from team, customer and federal staff.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls. Required to speak and hear. Frequently required to stand on ladders or objects, walk and stoop, kneel, crouch, or crawl under or behind objects. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Minimal risk of electrical shock.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.CNI offers a comprehensive benefits package that includes:MedicalDentalVision401(k)STD/LTD/AD&DEmployee Assistance Program (EAP)Paid Time Off (PTO)Training and Development Opportunities#INDCNIIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Senior IT Support Specialist
Rocket Lab, Albuquerque
ABOUT ROCKET LAB Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. Join our pioneering team and launch your career to new heights!IT Rocket Lab's IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations. SENIOR IT SUPPORT SPECIALIST Based onsite at Rocket Lab's Albuquerque, NM facility, the Senior IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient delivery of IT services. Effective communication and world class support is vital to the success of this role. You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. This is carried out via on site desktop support, phone, IM, and email. You'll also be responsible for ensuring that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171. WHAT YOU'LL GET TO DO: Provide quality IT support and service by interacting positively with our staff, answering inquiries, and effectively handling complaints. Is an expert in finding a way to say yes. Track and update support desk Incident, Request, Problem, and Change, Project tickets, and other documentation. Provide assistance, training and guidance to new starters. Help identify ways that we can improve our onboarding process and experience. Helps with problem research and documentation to provide workarounds and fixes. Enable on time delivery of Production and Launch services through provision and support of IT systems and services. Provide assistance, training and guidance to new starters. Report on any new business requirements. Participate in the Continuous Improvement Process; the ongoing effort to improve our service, IT Systems, and processes. Assist in the development of new systems and networks. YOU'LL BRING THESE QUALIFICATIONS: High school diploma or GED and 5+ years of experience in an IT support or service role. Basic understanding and experience in following a framework for service delivery such as ITIL. Experience / knowledge of at least 2 or more of the below: Windows and/or Linux desktop operating systems. Windows and/or Linux server (Ubuntu/Debian) enterprise environments. virtualization technologies, public / private cloud. Active Directory and Group Policy. Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc Modern web-based applications including hosting, troubleshooting, security, etc. Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc. Cloud based technologies: Azure, AWS, O365, etc. THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Strong organization skills with the ability to delegate tasks, set clear goals, and deadlines. Experience working in a high tech fast paced industry such as semi-conductor or aerospace industries supporting hardware/software engineers, labs and manufacturing. Excellent verbal and written communication skills. Excellent problem solving and analytical skills - able to see the big picture, make connections and appropriate decisions. Outstanding attention to detail. Ability to communicate and present complex and technical concepts and ideas to a general audience. Being an exceptional multitasker, displaying excellent time management skills and ability to work under pressure. ADDITIONAL REQUIREMENTS: Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus. Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing. Must be physically able to commute to buildings Occasional exposure to dust, fumes and moderate levels of noise. WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at [email protected] dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
(USA) Member Specialist
Sam's Club, Albuquerque
What you'll do atPosition Summary...What you'll do...Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area.Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices.Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applicationsPrimary Location...1421 N RENAISSANCE BLVD NE, ALBUQUERQUE, NM 87107-7018, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+