Resident Manager Salary in Wichita, KS

General informationJob TitleAirport Customer Service Supervisor - Wichita, KSDateThursday, April 18, 2024StateKansasCityWichitaBase Pay Rate:$ 18.50Full/Part TimeFull TimeShiftA.M. shift, Overnight shift, P.M. shiftShift StartTime 04:00am 03:00pmRequirements and Description* Supervises and coordinates daily activities of employees to ensure safe and effective operations.* Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/FAA regulations, Unifi policies and safety procedures, and all applicable laws.* Responsible for shift management to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.* Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts and investigates and responds to employee relations issues in a timely manner.* Communicates with manager concerning any problems or issues.* Schedules and conducts shift meetings.* Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).* Operate pushback equipment and maintains visual contact with Wing Walkers to ensure the pushback equipment is free of any danger.* Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. * Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company's information system as required.* Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.Qualifications Required Qualifications - One+ year of airline experience.Must be a local (in-state) resident. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to carry heavy items up and down jet way stairs. High School diploma or GED. "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.The Culinary Lead contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Culinary Lead blends culinary talent, business acumen and teaching skills to support the Resident Chef in driving business results and the staffing and performance management of all culinary employees. The Culinary Lead reports to a Resident Chef.JOB DUTIES AND RESPONSIBILITIES:Models and directs employees to ensure customer service standards are met.Delivers and holds employees accountable for an exceptional cooking class experience at every class using recipes and game plans provided.Contributes to an environment where employees are informed and capable by supporting and/or delivering training for all employees.Maintains proper storage, prep and service procedures and maintains all equipment and workspaces to ensure sanitary conditions.Ensures all food items are cooked and served at the correct temperature.Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.Provides coaching in the moment and performance feedback to culinary employees.Seeks opportunities to increase cooking class and retail sales and directs culinary employees to execute sales plans.Anticipates and solves problems by taking decisive action, follows up with the Resident Chef.Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.Appropriately partners with Resident Chef, HQ Culinary Team, Human Resources and other departments as needed or necessary.Demonstrate exceptional verbal and written communication skills with employees, customers, field management and corporate office.Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks.Additional Responsibilities As Assigned By Resident Chef.ESSENTIAL FUNCTIONS: Ability to communicate verbally and work cooperatively with employees and customers.Ability to remain in a stationary position for up to 3 hours at a time.Ability to move about the work place coaching and directing employees and/or class participants or while selling to customers.Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose.Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques.Ability to work a varied schedule in order to teach classes at different times of the day, week and year.Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.Regular and predictable attendance.Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs.Environmental conditions: working with an open flame and/or other heating units, and exposure to variation in kitchen temperature.EXPERIENCE AND REQUIRED QUALIFICATIONS: 1-2 Years progressively responsible kitchen operations or kitchen management experience.Culinary degree or equivalent Sous Chef experience considered in lieu of degree.Valid Food Handlers / Food Managers Certification.Must be at least 21 years old.Familiarity with MS Office Suite (Word, Excel, Outlook).Demonstrated successful teaching and training experience.Proven ability to drive sales and motivate teams.Proven training and communication skills.Proven leadership and financial management skills.Sur La Table Core Competencies for Everyone:Focus on the Customer: You inspire and delight your customers.Be Genuine: Your communication style is respectful, effective and sincere.Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.Take Ownership: You are committed, responsible and provide solutions.Achieve Results: You meet and exceed goals and expectations.This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]