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Financial Services Representative Salary in Vancouver, WA

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Client Services Representative
Riverview Bank, Vancouver
SUMMARY As a Client Services Representative, you will be providing friendly customer service in Riverview’s Call Center. In our Call Center you will assist customers with their Online Banking, generally inquires, and complete account maintenance. The salary for this role will be between $18 and $24. The specific salary offered will depend on several factors including but not limited to applicant’s skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.  ESSENTIAL DUTIES Provide prompt, courteous, and friendly customer service and uses problem solving skills to satisfy client needs. Basic knowledge of the Q2 Internet Banking platform to assist customers with password resets and general inquiries. Basic knowledge of the Q2 Internet Banking platform to maintenance customer information on the system. Basic knowledge of the core system to complete and submit maintenance to provide support to other staff members. Assisting customers with their bill pay questions. Process, record, track and verify various types of financial transactions, information, and events. Knowledge of the Debit Card processing system to support customer inquiries, travel notices, reissues, and limit increases. Assist and support clients in balancing statements, processes stop payments, special statements, changes of address and corrects minor problems. Process transactions on the core system. Digital Wallet activations and customer support. Knowledge of the dispute resolution system for the submission of customer Reg E dispute claims. Greet customers and direct them to the appropriate personnel.   Additional Duties and Responsibilities: Participates in and completes training objectives with passing scores. Independently completes tasks assigned. Follow all Riverview policies and procedures. Provide general administrative and word processing assistance on special project work as needed by the Operations Department. Other duties may be assigned.   RELATIONSHIPS Daily contact with Supervisor to receive direction and interpretation of existing and new department procedures. Daily contact with clients in providing assistance to fulfill their banking needs. Daily contact with internal and external customers and prospective customers in routing incoming calls and providing assistance. Frequently confer with other departments providing assistance and coordination of operations.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform all essential duties. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.   SKILLS Ability to read and comprehend instructions, correspondence, and memos. Ability to write simple correspondence.  Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few variables in standardized situations. The basic skills associated with the general use of computers and other business office equipment. Must have ability to utilize MS Office software to compose basic word processing documents. The ability to offer flexibility in a changing work environment is imperative.   PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Riverview Bank is an equal opportunity employer and affirmative action employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.  Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Operations
Outside Sales Representative (Territory Manager)
Linde Gas & Equipment Inc, Vancouver
Linde Gas & Equipment Inc. Outside Sales Representative (Dry Ice Territory Manager) Location: Vancouver, WA Linde Gas & Equipment Inc. is searching for a results driven Outside Sales Representative to generate and pursue leads, build and maintain strong customer relationships, and promote and sell welding & industrial gas products and/or services. This position primarily involves meeting existing & future customers face-to-face and traveling to various customer locations within a designated territory. Ultimately, in this role you will leverage your sales expertise to drive profitability and achieve sales objectives within the organization. What we offer you! - Competitive pay & commission eligible - Comprehensive benefit plan (medical, dental, vision and more) - 401(k) Retirement Savings Plan - Paid time off (vacation, holidays, PTO) - Employee Discount Programs - Career growth opportunities - Tuition Reimbursement - Company car, laptop, and phon - Salaried: $66,450 - $97,460 What you will be doing: - Serve as a strategic partner to develop and sustain long-lasting relationships with existing and prospective customers through effective negotiation in a designated geographical territory - Identify sales strategy to meet targets that promote long-term profitability - Develop and execute evidence-based sales plans to meet objectives - Travel to businesses to conduct sales presentations - Deliver messages in a clear, compelling, and concise manner that helps to resolve client's concerns - Maintain detailed records on key accounts within customer relationship management system - Present in-depth reports to the director of sales and other stakeholders, as required - Conduct regular market research to maintain an updated knowledge of consumers' needs, competitors' activities, and of the marketplace - Partake in industry events to refine skills and maintain mutually-beneficial business relationships - Adapt quickly to changing conditions. - Understand the meaning and implications of key financial indicators - Experiment to find new solutions by evaluating pros and cons, risks, and benefits of different solution options What makes you great: - High School Diploma/GED required; Bachelor's degree preferred - At least 2 years of Outside Sales experience and demonstrable experience as a territory account manager - Must be willing to travel to current and prospective customers as required - Valid driver's license with a clean driving record - Industrial gas or welding experience is preferred - Has a track record of exceeding goals successfully - Upholds high standards of honesty and integrity - Demonstrates personal ownership for safety and actively contributes to a strong safety culture - Contributes to a positive work environment where differences are valued and supported - Strives for personal achievement and helps others attain results - Ensures accountability through collaboration and interpersonal skills Why you will enjoy working with us Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Supervisor-Medical Billing Customer Service / Collections
Vancouver Clinic, Vancouver
Vancouver Clinic is seeking a Supervisor for our Customer Service / Collections team within the Patient Financial Services department. Responsible for the supervision, development, and work production for patient accounts receivable and customer service. The Supervisor participates in program development and department performance improvement, quality standards, customer service and productivity.SKILLS AND ABILITIES: Proficient in Microsoft Office applications. Technical proficiency with electronic health records and billing software. Medical Billing - in-depth understanding of medical billing procedures, coding systems, and insurance regulations. Supervisory skills - ability to lead, motivate, and mentor a team ensuring productivity and quality of work. Communication and Customer Service Skills - clear and effective communication with team and external customers. Problem-solving skills - analytical mindset to identify and resolve billing issues efficiently Regulatory Compliance - knowledge of healthcare laws, regulations and insurance policies to ensure compliance and mitigate risks. Adaptability - adapt to changes in healthcare policies, technology, and billing processes. SUPERVISORY RESPONSIBILITIES:Supervises Patient Account Representatives.Training and development of team.Conflict resolution.Implementation of quality assurance and compliance.EDUCATION AND EXPERIENCE:Minimum of an Associate's Degree or equivalent experience in healthcare billing and collections requiredPrevious supervisory experience or healthcare leadership experience required.Experience in insurance billing regulations and requirements required.Experience in a medical business environment required.Experience with patient collections and customer service required.Pay Range: $26.15 - $36.61The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information. Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
Patient Access Representative Lead
Legacy Health, Vancouver
Legacy HealthPatient Access Representative LeadEqual Opportunity Employer/Vet/DisabledUS-WA-VANCOUVERJob ID: 24-37650Type: Regular Full-TimeSalmon Creek Medical Ctr campusOverviewYou are the first face that patients see, and you set the tone for a personable, positive experience. In short, you are the face of Legacy. As we strive to fulfill our mission of making life better for others, we need caring and capable individuals to assist patients in every aspect of their health care journey. As a Patient Access Representative, you will use your strong communication and interpersonal skills to collect insurance and other information from patients, help patients and families determine financial responsibilities, collect co-payments, and obtain required legal documentation for state and federal compliance regulations. Your ability to create accurate medical and financial records will benefit patients as well as medical professionals and staff. Legacy Salmon Creek Medical Center is Southwest Washington’s most modern hospital, offering the latest technology in a setting designed for comfort and care for the whole family. We feature innovations in joint replacement, robotic surgery, pelvic health for women, cancer care, intensive care for newborns, neurosurgery, medical care for children and more.ResponsibilitiesCoordinates the day-to-day operations of the Patient Access staff at a designated site and/or department while also performing the duties of a Patient Access Representative. Responsibilities include directing workflow, solving problems and creating staff schedules. Participates as a member of the health care team in cooperation with and under the direction of the department manager. The Patient Access Representative is the primary non-clinical contact for all hospital-based patient visits. Greets, registers, checks-in and admits patients depending on scope and service line. Key duties include the collection of demographics, medical providers involved in the patient’s care, medical decision makers, the verification of insurance/benefits, and determination of financial responsibilities. Assists patients and their families in determining active insurance coverage and provides information on accessing financial and insurance resources. Offers self-pay information and discounts as appropriate. Collects appropriate copayments, co-insurances, deposits and payments. Works in collaboration with most Revenue Cycle departments and each hospital’s units/departments to create accurate medical and financial records. Collects and provides required legal documentation to meet State and Federal compliance regulations.QualificationsEducation:High School diploma or equivalent required. A minimum of two years college education including satisfactory completion of college level Health Records coursework preferred. Experience:One year of hospital patient access experience preferred; prior Legacy Health experience preferred. A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred. Skills:Effective written and verbal communication skills.Critical thinking and problem-solving skills required.Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines.Demonstrated effective interpersonal skills which promote cooperation and teamwork.Ability to withstand varying job pressures and organize/prioritize related job tasks.Ability to perform multiple tasks at the same time.Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner.Ability to deal with people in emergent and/or stressful situations.Ability to identify alternative means of communication as needed.Ability to adapt to change.Keyboard skills and ability to navigate electronic systems applicable to job functions.Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases. Demonstrated understanding of complex collection issues.Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred. Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred.Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines.Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status. Ability to enroll patients into Presumptive Medicaid services – which entails a detailed questionnaire with the patient to determine eligibility Knowledge of medical terminology. LEGACY’S VALUES IN ACTION: Follows guidelines set forth in Legacy’s Values in Action. PI239599359
Outside Sales Representative (Territory Manager)
Linde Gas & Equipment Inc, Vancouver
Linde Gas & Equipment Inc. Outside Sales Representative (Territory Manager) Location: Vancouver, WA Linde Gas & Equipment Inc. is searching for a results driven Outside Sales Representative to generate and pursue leads, build and maintain strong customer relationships, and promote and sell welding & industrial gas products and/or services. This position primarily involves meeting existing & future customers face-to-face and traveling to various customer locations within a designated territory. Ultimately, in this role you will leverage your sales expertise to drive profitability and achieve sales objectives within the organization. What we offer you! - Competitive pay & commission eligible - Comprehensive benefit plan (medical, dental, vision and more) - 401(k) Retirement Savings Plan - Paid time off (vacation, holidays, PTO) - Employee Discount Programs - Career growth opportunities - Tuition Reimbursement - Company car, laptop, and phone What you will be doing: - Serve as a strategic partner to develop and sustain long-lasting relationships with existing and prospective customers through effective negotiation in a designated geographical territory - Identify sales strategy to meet targets that promote long-term profitability - Develop and execute evidence-based sales plans to meet objectives - Travel to businesses to conduct sales presentations - Deliver messages in a clear, compelling, and concise manner that helps to resolve client's concerns - Maintain detailed records on key accounts within customer relationship management system - Present in-depth reports to the director of sales and other stakeholders, as required - Conduct regular market research to maintain an updated knowledge of consumers' needs, competitors' activities, and of the marketplace - Partake in industry events to refine skills and maintain mutually-beneficial business relationships - Adapt quickly to changing conditions. - Understand the meaning and implications of key financial indicators - Experiment to find new solutions by evaluating pros and cons, risks, and benefits of different solution options What makes you great: - High School Diploma/GED required; Bachelor's degree preferred - At least 2 years of Outside Sales experience and demonstrable experience as a territory account manager - Must be willing to travel to current and prospective customers as required - Valid driver's license with a clean driving record - Industrial gas or welding experience is preferred - Has a track record of exceeding goals successfully - Upholds high standards of honesty and integrity - Demonstrates personal ownership for safety and actively contributes to a strong safety culture - Contributes to a positive work environment where differences are valued and supported - Strives for personal achievement and helps others attain results - Ensures accountability through collaboration and interpersonal skills Why you will enjoy working with us Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Outside Sales Representative (Territory Manager)
Linde Gas & Equipment Inc, VANCOUVER
Linde Gas & Equipment Inc. Outside Sales Representative (Dry Ice Territory Manager) Location: Vancouver, WA Linde Gas & Equipment Inc. is searching for a results driven Outside Sales Representative to generate and pursue leads, build and maintain strong customer relationships, and promote and sell welding & industrial gas products and/or services. This position primarily involves meeting existing & future customers face-to-face and traveling to various customer locations within a designated territory. Ultimately, in this role you will leverage your sales expertise to drive profitability and achieve sales objectives within the organization. What we offer you! - Competitive pay & commission eligible - Comprehensive benefit plan (medical, dental, vision and more) - 401(k) Retirement Savings Plan - Paid time off (vacation, holidays, PTO) - Employee Discount Programs - Career growth opportunities - Tuition Reimbursement - Company car, laptop, and phon - Salaried: $66,450 - $97,460 What you will be doing: - Serve as a strategic partner to develop and sustain long-lasting relationships with existing and prospective customers through effective negotiation in a designated geographical territory - Identify sales strategy to meet targets that promote long-term profitability - Develop and execute evidence-based sales plans to meet objectives - Travel to businesses to conduct sales presentations - Deliver messages in a clear, compelling, and concise manner that helps to resolve client's concerns - Maintain detailed records on key accounts within customer relationship management system - Present in-depth reports to the director of sales and other stakeholders, as required - Conduct regular market research to maintain an updated knowledge of consumers' needs, competitors' activities, and of the marketplace - Partake in industry events to refine skills and maintain mutually-beneficial business relationships - Adapt quickly to changing conditions. - Understand the meaning and implications of key financial indicators - Experiment to find new solutions by evaluating pros and cons, risks, and benefits of different solution options What makes you great: - High School Diploma/GED required; Bachelor's degree preferred - At least 2 years of Outside Sales experience and demonstrable experience as a territory account manager - Must be willing to travel to current and prospective customers as required - Valid driver's license with a clean driving record - Industrial gas or welding experience is preferred - Has a track record of exceeding goals successfully - Upholds high standards of honesty and integrity - Demonstrates personal ownership for safety and actively contributes to a strong safety culture - Contributes to a positive work environment where differences are valued and supported - Strives for personal achievement and helps others attain results - Ensures accountability through collaboration and interpersonal skills Why you will enjoy working with us Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Sales Manager - Hilton Vancouver Washington
Hilton Global, VANCOUVER
A Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well-rounded and business minded.What will I be doing?The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality.Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end-user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. What are we looking for?To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Minimum of one year of Hotel management experience in guest contact areas. Previous sales experience preferred. Additional Requirements: Ability to travel on short notice and adaptable to schedule changes. Highly professional presentations and oral and written communication skills. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The hourly rate for this role is $28.00 - $33.00 (based on applicable and specialized experience and location). The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World.We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family . Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment Supportivematernity/ parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then "top this up" to the weekly ABBR (Annual Benefit Base Rate). Go Hilton travel discount program: 100 nights of discounted travel per calendar year Matching 401(k) Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Other Compensation Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Relocation support provided for selected management roles Complimentary meals in the cafeteria while on shift Complimentary parking Sales IncentiveHilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter.
Supervisor-Medical Billing Customer Service / Collections
Vancouver Clinic, VANCOUVER
Vancouver Clinic is seeking a Supervisor for our Customer Service / Collections team within the Patient Financial Services department. Responsible for the supervision, development, and work production for patient accounts receivable and customer service. The Supervisor participates in program development and department performance improvement, quality standards, customer service and productivity.SKILLS AND ABILITIES: Proficient in Microsoft Office applications. Technical proficiency with electronic health records and billing software. Medical Billing - in-depth understanding of medical billing procedures, coding systems, and insurance regulations. Supervisory skills - ability to lead, motivate, and mentor a team ensuring productivity and quality of work. Communication and Customer Service Skills - clear and effective communication with team and external customers. Problem-solving skills - analytical mindset to identify and resolve billing issues efficiently Regulatory Compliance - knowledge of healthcare laws, regulations and insurance policies to ensure compliance and mitigate risks. Adaptability - adapt to changes in healthcare policies, technology, and billing processes. SUPERVISORY RESPONSIBILITIES:Supervises Patient Account Representatives.Training and development of team.Conflict resolution.Implementation of quality assurance and compliance.EDUCATION AND EXPERIENCE:Minimum of an Associate's Degree or equivalent experience in healthcare billing and collections requiredPrevious supervisory experience or healthcare leadership experience required.Experience in insurance billing regulations and requirements required.Experience in a medical business environment required.Experience with patient collections and customer service required.Pay Range: $26.15 - $36.61The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information. Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
Patient Access Representative Lead
Legacy Health, VANCOUVER
Legacy HealthPatient Access Representative LeadEqual Opportunity Employer/Vet/DisabledUS-WA-VANCOUVERJob ID: 24-37650Type: Regular Full-TimeSalmon Creek Medical Ctr campusOverviewYou are the first face that patients see, and you set the tone for a personable, positive experience. In short, you are the face of Legacy. As we strive to fulfill our mission of making life better for others, we need caring and capable individuals to assist patients in every aspect of their health care journey. As a Patient Access Representative, you will use your strong communication and interpersonal skills to collect insurance and other information from patients, help patients and families determine financial responsibilities, collect co-payments, and obtain required legal documentation for state and federal compliance regulations. Your ability to create accurate medical and financial records will benefit patients as well as medical professionals and staff. Legacy Salmon Creek Medical Center is Southwest Washington’s most modern hospital, offering the latest technology in a setting designed for comfort and care for the whole family. We feature innovations in joint replacement, robotic surgery, pelvic health for women, cancer care, intensive care for newborns, neurosurgery, medical care for children and more.ResponsibilitiesCoordinates the day-to-day operations of the Patient Access staff at a designated site and/or department while also performing the duties of a Patient Access Representative. Responsibilities include directing workflow, solving problems and creating staff schedules. Participates as a member of the health care team in cooperation with and under the direction of the department manager. The Patient Access Representative is the primary non-clinical contact for all hospital-based patient visits. Greets, registers, checks-in and admits patients depending on scope and service line. Key duties include the collection of demographics, medical providers involved in the patient’s care, medical decision makers, the verification of insurance/benefits, and determination of financial responsibilities. Assists patients and their families in determining active insurance coverage and provides information on accessing financial and insurance resources. Offers self-pay information and discounts as appropriate. Collects appropriate copayments, co-insurances, deposits and payments. Works in collaboration with most Revenue Cycle departments and each hospital’s units/departments to create accurate medical and financial records. Collects and provides required legal documentation to meet State and Federal compliance regulations.QualificationsEducation:High School diploma or equivalent required. A minimum of two years college education including satisfactory completion of college level Health Records coursework preferred. Experience:One year of hospital patient access experience preferred; prior Legacy Health experience preferred. A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred. Skills:Effective written and verbal communication skills.Critical thinking and problem-solving skills required.Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines.Demonstrated effective interpersonal skills which promote cooperation and teamwork.Ability to withstand varying job pressures and organize/prioritize related job tasks.Ability to perform multiple tasks at the same time.Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner.Ability to deal with people in emergent and/or stressful situations.Ability to identify alternative means of communication as needed.Ability to adapt to change.Keyboard skills and ability to navigate electronic systems applicable to job functions.Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases. Demonstrated understanding of complex collection issues.Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred. Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred.Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines.Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status. Ability to enroll patients into Presumptive Medicaid services – which entails a detailed questionnaire with the patient to determine eligibility Knowledge of medical terminology. LEGACY’S VALUES IN ACTION: Follows guidelines set forth in Legacy’s Values in Action. PI239599360
Outside Sales Representative (Territory Manager)
Linde Gas & Equipment Inc, VANCOUVER
Linde Gas & Equipment Inc. Outside Sales Representative (Territory Manager) Location: Vancouver, WA Linde Gas & Equipment Inc. is searching for a results driven Outside Sales Representative to generate and pursue leads, build and maintain strong customer relationships, and promote and sell welding & industrial gas products and/or services. This position primarily involves meeting existing & future customers face-to-face and traveling to various customer locations within a designated territory. Ultimately, in this role you will leverage your sales expertise to drive profitability and achieve sales objectives within the organization. What we offer you! - Competitive pay & commission eligible - Comprehensive benefit plan (medical, dental, vision and more) - 401(k) Retirement Savings Plan - Paid time off (vacation, holidays, PTO) - Employee Discount Programs - Career growth opportunities - Tuition Reimbursement - Company car, laptop, and phone What you will be doing: - Serve as a strategic partner to develop and sustain long-lasting relationships with existing and prospective customers through effective negotiation in a designated geographical territory - Identify sales strategy to meet targets that promote long-term profitability - Develop and execute evidence-based sales plans to meet objectives - Travel to businesses to conduct sales presentations - Deliver messages in a clear, compelling, and concise manner that helps to resolve client's concerns - Maintain detailed records on key accounts within customer relationship management system - Present in-depth reports to the director of sales and other stakeholders, as required - Conduct regular market research to maintain an updated knowledge of consumers' needs, competitors' activities, and of the marketplace - Partake in industry events to refine skills and maintain mutually-beneficial business relationships - Adapt quickly to changing conditions. - Understand the meaning and implications of key financial indicators - Experiment to find new solutions by evaluating pros and cons, risks, and benefits of different solution options What makes you great: - High School Diploma/GED required; Bachelor's degree preferred - At least 2 years of Outside Sales experience and demonstrable experience as a territory account manager - Must be willing to travel to current and prospective customers as required - Valid driver's license with a clean driving record - Industrial gas or welding experience is preferred - Has a track record of exceeding goals successfully - Upholds high standards of honesty and integrity - Demonstrates personal ownership for safety and actively contributes to a strong safety culture - Contributes to a positive work environment where differences are valued and supported - Strives for personal achievement and helps others attain results - Ensures accountability through collaboration and interpersonal skills Why you will enjoy working with us Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.