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Customer Service Agent Salary in Tucson, AZ

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Assistant Store Leader
Fry's Food Stores, Tucson
Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Arizona.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family!Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation
Commercial Security Systems Technicians
DH Pace Company, Inc., Tucson
DH Pace Company, Inc. in Tucson, Arizona, is seeking to hire Commercial Security Systems Technicians. We are considering applicants with experience or as Trainees! Will be responsible for Installation and Service of Commercial Electronic Security Systems such as; Access Control Systems, CCTV/Video Monitoring, Intrusion Alarm Systems, ID Badge Systems, Intercoms/Emergency Phones, and Parking Control/Turnstiles from start to finish. You will also interact with customers, vendors, other service providers to troubleshoot potential issues and discuss trends in the field. Valid Driver’s License required with a good driving record. For more information or to speak to a member of the recruiting team, please call 800-507-0023. Job Responsibilities: Installation and/or Service of Access Control, CCTV, Intrusion Detection, and other Commercial Security related systems Interact with Customers, Vendors, and other Contractors on-site to properly coordinate successful installations Maintain safe working environment Upon issuance of Company Vehicle, maintenance of issued product inventory Accurate and timely completion of required paperwork and time sheets Standard work hours: Monday through Friday; 7:00am to 5:00pm with availability to work overtime when necessary – Work hours may vary based on assigned projects and/or accounts Minimum Job Requirements:  Prior experience  High School Diploma or GED preferred Must possess valid driver’s license and good driving record Strong troubleshooting skills Must be eligible for an Arizona Alarm Agent License via ADPS Fingerprint Clearance Card Basic mechanical and electrical (low voltage) aptitude Knowledge of appropriate usage of basic tools (i.e., drills, screwdrivers, wire strippers, voltmeters, etc.) Additional Skills: Ability read and understand construction documents a plus Knowledge and understanding of basic computer systems (i.e., Word, excel, etc.) Ability to support customer systems via remote diagnostics Experience installing and/or servicing electrified door hardware Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire   DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.  Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Field-Skilled Trades
Financial Service Sales Agent
Monsoon Financial, Tucson, AZ, US
We’re looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life’s planned and unexpected moments with the right insurance products.Monsoon Financial Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the communities we serve.The Career:Our Insurance Agents take a consultative approach to grow business with existing and prospective clients. As independent contractors, they are in business for themselves but not by themselves, and they:Diversify their income through our portfolio of life and health lines.Have the flexibility to manage their schedules to balance their careers and personal interests.Educate clients and prospects about our products and services.Unlike most agencies there is no middle man for other (Fixed) financial products, you can inform clients of other financial products and services. You will be trained on these products. You can establish an office and build a staff.We Offer:Monsoon Insurance Agents have uncapped earning potential without a required buy-in and:Opportunities to earn performance-based global trips and financial rewards. Access to continued learning and marketing resources.Affiliation with our heritage and family-focused culture that values authenticity, integrity, and inclusivity.Qualifications:Entrepreneurial, self-motivated, and goal driven.Strong communicators with excellent business acumen.Committed to building and maintaining solid connections between their efforts and their rewards. Focused on achieving professional success through securing clients’ trust.Passionate about making positive impacts in their communities.Preferred QualificationsHigh School DiplomaCustomer Service SkillsPreferred ExperienceEntrepreneur/Business OwnerSales
Tus Alaska Supervisor
Unifi Aviation LLC, Tucson
General informationJob TitleTus Alaska SupervisorDateMonday, March 25, 2024StateArizonaCityTucsonBase Pay Rate:$ 19.75Full/Part TimeFull TimeShiftA.M. shift, P.M. shiftRequirements and DescriptionDescriptionEssential Functions / Key Responsibilities Supervises and coordinates daily activities of employees to ensure safe and effective operations.Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.Communicates with manager concerning any problems or issues.Schedules and conducts shift meetings.Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Basic QualificationsPre-requisites: Must be a local (in-state) resident.Valid In-State Driver's License.Ability to pass a pre-employment drug screen.Ability to pass up to a 10-year background check.Must be at least 18 years of age.Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.Must complete SIDA training to obtain airport authority identification security. Experience: 2+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities: Excellent customer service skills. Strong work ethic.Ability to work in a team oriented environment. Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.Able to understand documents, learn and follow ticketing procedures, and other rules and regulations. Preferred QualificationsEducation: High School diploma or GED. Experience: 4+ years of relevant experience. Relevant supervisory experience. Knowledge, Skills & Abilities: Able to communicate information and instructions verbally and/or via radio equipment.Able to communicate effectively in a professional manner.Strong leadership qualities and ability to create a passionate and efficient workforce.Able to effectively resolve employee conflicts.Ability to apply creative solutions that have a positive impact on results. Working ConditionsWork Schedule: You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment. Work Environment: Must be able to be alert to moving vehicles or aircraft and use radio equipment.Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. Physical Demands/Requirements: Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to carry heavy items up and down jet way stairs. Supervisory Responsibilities Supervise team of Customer Service Agents and Leads. Legal Unifi is an Equal Opportunity Employer."Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
Technician/Mechanic - Commercial Motor Vehicle - Fleet - Tucson, AZ
Empire Southwest LLC, Tucson
Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment. WHO WE ARE: Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day. WHAT WE OFFER: Competitive Pay Vacation & Sick Leave Medical/Dental/Vision 401(k) Tool Discounts/Tool Insurance Technical Training & Professional Development Classes And More JOB DETAILS: Shift 1 st /Day Shift Location In-Shop Schedule Schedule to be provided by leader. Salary Range $28.90 - $53.18 Per Hour JOB SUMMARY: Maintain knowledge of On-Highway truck brands for diesel, electrical, air, electronic, hydraulic, mechanical, and pneumatic systems, and their components. Provide service, diagnostics, troubleshooting, and repair for malfunctions and/or failures of key systems and components. Evaluate for root cause failures through the use of electronic tools, failure analysis, and schematics. Demonstrate proper communication methods to effectively explain equipment, condition, status, recommendations to customers, associates, and management. Maintain Commercial Driver's License (CDL). ESSENTIAL FUNCTIONS: Maintain mid to extensive working knowledge of Caterpillar, Empire Allied machinery, as well as other On-Highway manufacturer component functions. This will include but is not limited to; hydraulic, fuel, brakes, power train, air, and diesel engine systems. Troubleshoot and diagnose equipment malfunctions and failures. Repair, recondition, and maintain equipment and components. Maintain good customer relations and support for corporate marketing objectives. Maintain company equipment keep in good clean orderly condition and report deficiencies to supervisors. Complete related paperwork and access databases;(work order, WIP, JSA, DBS, SIMS, SIS-Web, STW) required to complete jobs of Fuso and other On-Highway truck and trailer manufacturers, accurately and timely. Maintain ability and experience to perform Federally Required DOT Annual Truck and Trailer inspections. Accurately complete required annual documentation. Education/ experience required by as defined by FMCSR 396.19 Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards . ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Travel to remote locations and work overtime as needed. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Follow contamination control and HAZMAT rules and regulations. Complete all assigned Web based training as described/ required. Review required daily inspections of commercial motor vehicles. Complete repairs of deficiencies determined to affect safety related items, according the FMCSR's. Maintain compliance with DOT Hours of Service regulations. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Able to effectively communicate verbally and written instructions and information to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Basic computer and internet knowledge is required. Knowledge and skills to operate and understand scanning and diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming to adhere to company policy. Ability to work cooperatively. Learn and use Empire, Caterpillar, FUSO, Allied products, as well as other On-Highway Manufacturer databases, procedures, and systems to diagnose, repair, and order parts. Valid Commercial driver's license. Ability to keep a clean driving record found to be acceptable by FMCSR standards, and Empire Insurance requirements. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current commercial driver's license required. Complete all DOT required training. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. Air Brake inspection course or experience equivalent to perform air brake inspections as defined/ required by FMCSR 396.25. Able to complete annual certifications of On-Highway commercial vehicles either by education or experience equivalent as defined/ required by FMCSR 396.19. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, have hand, and finger dexterity, speak and/ or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information. Empire Southwest is an EEO/Affirmative Action Employer Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment
Training Specialist
Insight Global, Tucson
Required Skills and Experience *- High school diploma required with some post-secondary education preferred.- Must be bi-lingual- One to two years supervisory experience and / or delivering training in an insurance call center environment is preferred.- Working knowledge of property and casualty lines, state licensing processes, auto insurance products & services.- Understanding of the motivational attributes required for training sales & service agents to reach goals- Proven leadership, teaching / facilitation, and creative problem-solving skills are preferred.- Strong interpersonal and communication skills and the ability to work effectively with a wide range of staff and clients in a diverse environment is required.- Solid presentation experience using flexible delivery methods (lecture, computer-based/assisted, performance, facilitation, cooperative learning) and tools/technology is preferred.- Awareness of or some experience in design, development, implementation, and evaluation of training plans, curricula, and methodology is preferred.- The ability to handle multiple tasks and work with shifting priorities is required.- Ability to work varying schedules is required.- Proficiency with Microsoft Office products (especially Word and Excel) as well as Afni and Client tools is required.Nice to Have Skills and Experience- The schedules vary based on business needs. Typically they range from 6:00AM- 9:00PM Mon-Sat but they are 5 day per week schedulesJob Description *A large Insurance company in Tucson, AZ is looking for a Bilingual Training Coach to come join their team. This person will:- Inspect, monitor trends, coach, motivate and develop project team of licensed P&C agents and Customer Service Representatives (CSR's) to achieve Afni's performance objectives and individual / team goal attainment. Manage classroom dynamics through coaching / documenting undesired behaviors.- Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner than promotes transfer of knowledge and application of skills. Instructors promote retention through effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance. During instruction, provided and manage an environment that fosters trust, learning and performance. Will adjust for different learning styles and dynamics, ensuring all learners are able to grasp the subject matter.- Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for specific mode of learning.- Administer attendance and payroll records and reports.$48,000/yearly
Insurance Agent - Entrepreneur
American National Agent Careers, Tucson
DescriptionWhat do you think an American National insurance agent is?We are entrepreneurs. We are ambitious. We are solution driven. We come from a multitude of backgrounds and careers. We care about our communities. We have unlimited potential.At American National, being an insurance agent isn't just selling. It's an opportunity to have your own business with unlimited potential. It's a career that let's you set your own schedule, interact with your community, and have results that are rewarding both personally and professionally.We are looking for the most talented people that want to make an impact on their career, their community and on the insurance business. We aren't just looking for an insurance agent. We are looking for business owners that want to protect the future for our clients by offering diverse products and by building relationships that last for generations.Do you want to be an ambitious entrepreneur with unlimited earning potential and have a passion for people? Come be an American National insurance agent!What we love about you:You are achievement oriented with ambition and driveYou excel when you are helping peopleThe desire to own and develop your business is strongYou are involved in your communityYou like the excitement and the thrill of finding new ways to sellHonesty and ethics are part of your core valuesHere is just some of what we have to offer:The ability to own and manage your own businessAmazing and diverse products to offer your clientsA culture that is agile, diverse and inclusiveTravel and award incentives Company support for technology and systems, customized marketing materials and campaignsIn depth training program to make sure you are preparedMentorship programsThe Day to Day:You will use knowledge and selling techniques to build value in products for clients Meet and exceed new business goals and objectivesIdentify prospective customers Develop insurance proposals Deliver sales presentations and close salesDevelop strong networking relationships All Applicable state licenses for property and casualty and life insurances will be required before hireAsk us how we can help!At American National, we seek to build teams that leverage diverse perspectives to create a welcoming and innovative environment that is committed to the principles of equal employment opportunities.To that end, we make employment decisions based on qualifications, merit, and business need. American National does not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by law.American National is a group of companies writing a broad array of insurance products and services, comprised of American National Insurance Company, headquartered in Galveston, Texas, and its affiliates including American National Property And Casualty Company, Springfield, Missouri; Farm Family Casualty Insurance Company, Glenmont, New York; United Farm Family Insurance Company, Glenmont, New York; and American National Life Insurance Company of New York, Glenmont, New York. Not all companies are licensed in all states. In New York, business is conducted by the above companies with a home office in Glenmont, New York. Each Company has financial responsibility only for the products and services it issues. Agents contracted with American National are independent contractors, not employees.
Geek Squad Agent (Retail Store)
Best Buy, Tucson
As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.What you’ll doProvide positive, timely service to customers during the check-in and checkout processUnderstand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next stepsHelp set up and repair technology devices for customersMonitor service queues and provide accurate status updates to customersClearly communicate and partner with fellow agentsBasic Qualifications Experience using and learning about consumer electronicsAbility to work successfully as part of a teamAbility to prioritize and multi-task in a fast-paced environmentAbility to work a flexible schedule, including holidays, nights and weekendsWhy you’ll love it hereWe’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout usAs part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Worker/Mechanic Helper, Yard - Rental Services - Tucson South, AZ
Empire Southwest LLC, Tucson
Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment. WHO WE ARE: Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day. WHAT WE OFFER: Competitive Pay Vacation & Sick Leave Medical/Dental/Vision 401(k) Tool Discounts/Tool Insurance Technical Training & Professional Development Classes And More JOB DETAILS Shift 1st/Day Shift Location In-Shop Schedule Schedule to be provided by leader. Salary Range $20.05 - $23.30 Per Hour JOB SUMMARY: Load, unload, move, maintain, receive, and ship machines and equipment. Maintain yard, storage, and adjacent areas. Maintain equipment as needed. Perform minor equipment repair as needed. ESSENTIAL FUNCTIONS: Operates forklifts and cranes to load, unload and move materials, components and equipment from trucks, rail cars and storage areas. Assists customers, vendors and truck drivers delivering or picking up equipment. Greets people courteously and without delay, determine their needs and provide help within 5 minutes of their arrival. Inspects each machine and notes any damage before the machine is moved. Takes pictures of questionable machine damage and reports immediately. Ensures all loads are properly prepared, loaded and secured to avoid shifting, loosening, or falling while enroute. Performs preventive maintenance and minor repair work on equipment as directed by supervisor. Gives full, courteous cooperation and prompt service to customers. Troubleshoots equipment malfunctions and failures. Reports findings to supervisor. Maintains company equipment keeps in good clean orderly condition. Reports repair or replacements needs to supervisor. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Maintains company equipment by checking fuel, oil, water, tires etc on truck and equipment before starting. All equipment is kept clean and ready for sale. Maintains and dispenses bulk and miscellaneous supply inventories. Assists dispatcher and material handlers if needed. Gathers information from a walk around inspection and reports to customer/management. Communicates orally and in writing information regarding equipment condition, problems, and recommendations. Provides on-the-job training as assigned. Works overtime as needed. Communicates with proper individuals to clarify instructions or discuss scope or progress of job. Works within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Demonstrated technical skill competence. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Current driver's license. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is regularly required to lift, push, hold and position items up to 60 pounds total weight. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others, which includes any of the following: operating a motor vehicle, other vehicle, equipment, machinery or manufacturing process, the malfunction or disruption of which could result in injury or property damage; performing duties in the residential or commercial premises of a customer, supplier or vendor; working in any occupation subject to federal safety regulations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information. Empire Southwest is an EEO/Affirmative Action Employer Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment