Bilingual Customer Service Representative Salary in Tucson, AZ

JOB SUMMARY:Under direct supervision of the Department Manager the Skilled Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.Supervisor positions include/Puesto(s) incluidas son:• Front End Supervisor / Supervisor(a) Cajeros y Emp• Bookkeeper / Encargado(a) de Contabilidad• Operations Manager / Gerente de OperacionesTeam Member positions include/Puesto(s) incluidas son:• Bakery Clerk / Empleado(a) de Panaderia• Bulk Deli Cheese Clerk / Empleado Carnes Frias y Cremeria• Checker / Cajero(a)• Deli Dairy Frozen Clerk / Empleado de Congelados, Lacteos y Deli• Grocery Clerk / Empleado(a) de Abarrotes• Meat Clerk / Empleado(a) de Carniceria• Meat Service Specialist / Empleado de Servicio en la Carniceria• Night Crew / Empleado(a) del Turno de la Noche• Produce Clerk / Empleado de Frutas y Verduras• Restaurant Clerk / Empleado(a) de Restaurante• Seafood Clerk / Empleado de Mariscos• Utilities Clerk / MantenimientoDUTIES AND ESSENTIAL FUNCTIONS:A Skilled Team Member responsibilities include, but are not limited to, the following:Providing premier customer service, including greeting them and responding to questionsAssisting the customers at the registersWorking varies departments of the storeEnsuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogramUnloading product from trucks and organizing stock roomFilling assigned sections as neededAssisting within replenishing of all departments.Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.Operating back room equipment, pallet jack, baler, compactor and scrub machineAssisting in other duties, as assignedEDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:ExperienceMust have a minimum of six months experience in retail environment.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills, or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.Ability to multi task in a fast paced environment.Skills Communication- written and oral skills (Bilingual English/Spanish a plus) Problem identification and resolution.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING:Continuously, throughout the work shift while working at the register.B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.C. SITTING:Very RarelyD. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.E. BENDING: Frequently, while working at the cash register and cleaningF. KNEELING: Very RarelyG. LIFTING: Under 10 lbs. - Continuously, handling and scanning grocery product. 11 to 25 lbs. - Continuously, handling and scanning grocery product. 26 to 40 lbs. - Frequently, handling and scanning grocery product. 41 to 55 lbs - Less Frequently, handling and scanning grocery product.Over 55 lbs. - Very RarelyH. CARRYING: Under 10 lbs. - Continuously, moving grocery product. 11 to 25 lbs. - Continuously, moving grocery product. 26 to 40 lbs. - Less Frequently, moving grocery product 41 to 55 lbs - Less Frequently, moving grocery product. Over 55 lbs. - Very RarelyI. BALANCING: Very RarelyJ. PULLING:Continuously, when pulling store product on the checkout belt. K. PUSHING:Continuously, when pushing store product on the checkout belt. L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.N. REACHING: Above shoulder height - Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.O. CRAWLING: Very RarelyP. TWISTING: Continuously, throughout the work day, with all cashier duties.Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Cash register, Calculator, anti-fatigue mat.WORKING AROUND MOVING MACHINERY:N/AMATERIALS AND PRODUCTS:Grocery scanner, grocery bagsENVIRONMENTAL CONDITIONS:100% indoors: inside of the market.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation - Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning.Simple Grasping- Continuously, while handling grocery product and cleaning.Power Grip- Frequently, when handling larger grocery times such as cases of water.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

JOB SUMMARY:Under direct supervision of the Department Manager the Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.Skilled Team Member positions include/Puesto(s) incluidas son:• Meat Cutter / Cortador(a) de Carne• Cake Decorator / Decorador(a) de Pasteles• Baker / Panadero(a)• Rastaurant Cook / Cocinero(a)• Receiver / Recibidor(a)• Meat Wrapper / Empacador(a) de Carne• DAX Clerk / Empleado de DAX• Scan Coordinator / Coordinador de PreciosDUTIES AND ESSENTIAL FUNCTIONS:A Team Member responsibilities include, but are not limited to, the following:Providing premier customer service, including greeting them and responding to questionsAssisting the customers at the registersWorking varies departments of the storeEnsuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogramUnloading product from trucks and organizing stock roomFilling assigned sections as neededAssisting within replenishing of all departments.Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.Operating back room equipment, pallet jack, baler, compactor and scrub machineAssisting in other duties, as assignedEDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:ExperienceMust have a minimum of six months experience in retail environment.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills, or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.Ability to multi task in a fast paced environment.Skills Communication- written and oral skills (Bilingual English/Spanish a plus) Problem identification and resolution.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING:Continuously, throughout the work shift while working at the register.B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.C. SITTING:Very RarelyD. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.E. BENDING: Frequently, while working at the cash register and cleaningF. KNEELING: Very RarelyG. LIFTING: Under 10 lbs. - Continuously, handling and scanning grocery product. 11 to 25 lbs. - Continuously, handling and scanning grocery product. 26 to 40 lbs. - Frequently, handling and scanning grocery product. 41 to 55 lbs - Less Frequently, handling and scanning grocery product.Over 55 lbs. - Very RarelyH. CARRYING: Under 10 lbs. - Continuously, moving grocery product. 11 to 25 lbs. - Continuously, moving grocery product. 26 to 40 lbs. - Less Frequently, moving grocery product 41 to 55 lbs - Less Frequently, moving grocery product. Over 55 lbs. - Very RarelyI. BALANCING: Very RarelyJ. PULLING:Continuously, when pulling store product on the checkout belt. K. PUSHING:Continuously, when pushing store product on the checkout belt. L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.N. REACHING: Above shoulder height - Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.O. CRAWLING: Very RarelyP. TWISTING: Continuously, throughout the work day, with all cashier duties.Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Cash register, Calculator, anti-fatigue mat.WORKING AROUND MOVING MACHINERY:N/AMATERIALS AND PRODUCTS:Grocery scanner, grocery bagsENVIRONMENTAL CONDITIONS:100% indoors: inside of the market.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation - Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning.Simple Grasping- Continuously, while handling grocery product and cleaning.Power Grip- Frequently, when handling larger grocery times such as cases of water.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

JOB SUMMARY:Under direct supervision of the Department Manager the Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.Team Member positions include/Puesto(s) incluidas son:• Bakery Clerk / Empleado(a) de Panaderia• Bulk Deli Cheese Clerk / Empleado Carnes Frias y Cremeria• Checker / Cajero(a)• Deli Dairy Frozen Clerk / Empleado de Congelados, Lacteos y Deli• Grocery Clerk / Empleado(a) de Abarrotes• Meat Clerk / Empleado(a) de Carniceria• Meat Service Specialist / Empleado de Servicio en la Carniceria• Night Crew / Empleado(a) del Turno de la Noche• Produce Clerk / Empleado de Frutas y Verduras • Restaurant Clerk / Empleado(a) de Restaurante• Seafood Clerk / Empleado de Mariscos• Utilities Clerk / MantenimientoDUTIES AND ESSENTIAL FUNCTIONS:A Team Member responsibilities include, but are not limited to, the following:Providing premier customer service, including greeting them and responding to questionsAssisting the customers at the registersWorking varies departments of the storeEnsuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogramUnloading product from trucks and organizing stock roomFilling assigned sections as neededAssisting within replenishing of all departments.Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.Operating back room equipment, pallet jack, baler, compactor and scrub machineAssisting in other duties, as assignedEDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:ExperienceMust have a minimum of six months experience in retail environment.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills, or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.Ability to multi task in a fast paced environment.Skills Communication- written and oral skills (Bilingual English/Spanish a plus) Problem identification and resolution.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING:Continuously, throughout the work shift while working at the register.B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.C. SITTING:Very RarelyD. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.E. BENDING: Frequently, while working at the cash register and cleaningF. KNEELING: Very RarelyG. LIFTING: Under 10 lbs. - Continuously, handling and scanning grocery product. 11 to 25 lbs. - Continuously, handling and scanning grocery product. 26 to 40 lbs. - Frequently, handling and scanning grocery product. 41 to 55 lbs - Less Frequently, handling and scanning grocery product.Over 55 lbs. - Very RarelyH. CARRYING: Under 10 lbs. - Continuously, moving grocery product. 11 to 25 lbs. - Continuously, moving grocery product. 26 to 40 lbs. - Less Frequently, moving grocery product 41 to 55 lbs - Less Frequently, moving grocery product. Over 55 lbs. - Very RarelyI. BALANCING: Very RarelyJ. PULLING:Continuously, when pulling store product on the checkout belt. K. PUSHING:Continuously, when pushing store product on the checkout belt. L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.N. REACHING: Above shoulder height - Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.O. CRAWLING: Very RarelyP. TWISTING: Continuously, throughout the work day, with all cashier duties.Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Cash register, Calculator, anti-fatigue mat.WORKING AROUND MOVING MACHINERY:N/AMATERIALS AND PRODUCTS:Grocery scanner, grocery bagsENVIRONMENTAL CONDITIONS:100% indoors: inside of the market.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation - Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning.Simple Grasping- Continuously, while handling grocery product and cleaning.Power Grip- Frequently, when handling larger grocery times such as cases of water.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Children’s Clinics is seeking Full-Time, Bilingual (English/Spanish) Office Associate. Located in beautiful Tucson, Arizona, Children’s Clinics is a welcoming, integrated, outpatient medical facility serving Southern Arizona’s children and their families. We provide over 25 medical and dental specialty clinics, primary care, behavioral health and outpatient rehabilitative therapy. The Clinic is centrally located and easily accessible. Join our team if you are mission driven and seeking a rewarding and fun career opportunity. In addition to competitive salary, we provide you and your family with a comprehensive benefits package including: Medical, Dental, Vision 401(k) with company match Group Term Life in addition to voluntary life insurance Corporate Care (sick child/adult/pet and Tutoring Support) Pet Care program Tuition reimbursement Paid Sick, Paid Holidays and Paid Time Off Supplemental insurance Flexible Work Strategies (depending on position) And more… The ideal candidate must have a strong background in a fast paced Medical/Front office reception setting, checking in/out patients. Able to schedule patients for multiple clinicians across 5 disciplines. Performs clerical work such as taking patient payments, ensuring patient insurance is verified, eligibility is up to date, entering patient demographics, submit request for prior authorization for treatments/consults; and pharmacy information in the electronic health record (EHS) system. Professional phone etiquette skills handling a high call volume, customer service and conflict management skills; in person and telephonically strongly preferred. Bilingual (English/Spanish) required. High school diploma or general education degree and six months to one year related medical office experience and/or training required. Strong computer skills and proficient using Microsoft Office Products such as Word, Excel, and Outlook. JOB TITLE: Office Associate JOB CODE:  Z0042 DEPARTMENT: Varies FLSA: Non-Exempt REPORTS TO: Varies Job Grade: 4 REVIEWED: 3/2023 SUMMARY This position is responsible for fostering and maintaining excellent customer service. Check in patients and update patient records and insurance information. Answer telephone calls and route accurately and in a professional manner. Ensure insurance verification is completed and updated. ESSENTIAL FUNCTIONS Performs clerical and data entry duties with varying degrees of complexity respective to the needs of the department including basic letters and forms. Prioritizes daily tasks and researches pertinent data and information needed in daily work assignments. Greets internal and external customers in a professional manner. Screens telephone calls, takes messages and communicates urgent matters with clinical staff. Communicates and addresses delays with patients. Assists with handling difficult patient concerns and issues. Updates all required patient information in the electronic health record to include patient demographics, insurance and pharmacy information. Knowledge in insurance information and ability to obtain verification and prior authorization as needed. Process internal and external referrals in a timely manner. Ensures timely patient check-in. Handles cash, patient payments, co-pays and daily cash out.   Performs other duties as required and assigned KNOWLEDGE, SKILLS AND ABILITIES Knowledge of scheduling experience (i.e., understand scheduling parameters, required time intervals and patient needs). Knowledge of health insurance and insurance verification process Skill in customer service and conflict management Ability to handle busy telephones including the ability to take messages and provide accurate information. Ability to enter or retrieve data from electronic health record. Ability to communicate effectively, in person, telephonically and in writing with patients, families and all levels of clinic staff. Ability to multitask and prioritize in a busy office environment with multiple interruptions and prioritize multiple assignments and tasks. Must be detail oriented. Ability to perform basic computer competency skills in various software applications.  Proficiency in a Practice Management System. Ability to maintain confidentiality of patient data consistent with HIPAA requirements. MINIMUM QUALIFICATIONS Education: High School Diploma or General Education Degree (GED) required Experience:  Six months to one year related medical office experience and/or training required Bilingual English/Spanish is preferred Licenses and Certificates: None required AGE OF PATIENTS ATTENDED BY EMPLOYEE IN THIS POSITION Check all that apply: _X_ N/A     ___ Neonatal (newborn)     ___ Pediatric (birth-13)     ___ Young Adult (14-21)     ___ Adult (21-65) FINGERPRINT CLEARANCE Employees are required to maintain a current Department of Public Safety Level 1 Fingerprint Clearance Card. Proof of a current fingerprint clearance card must be received within 90 days of employment. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described here are representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel and talk and hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. While performing the duties of this job, the employee may potentially be exposed to infectious organisms during routine and emergency situations. The noise level in the work environment is usually moderate. BLOODBORNE PATHOGEN CATEGORY: 3 Category 1: Performs tasks that involve exposure to blood, body fluids or tissue.  Use of appropriate protective measures should be required. Category 2: Performs tasks that involve no exposure to blood, body fluids or tissue but employment may require performing unplanned Category 1 tasks.  The normal work routine involves no exposure to blood, body fluids or tissue but exposure or potential exposure may be required as a condition of employment.  Appropriate protective measure should be readily available. Category 3: Performs tasks that involve no exposure to blood, body fluids or tissue and Category 1 tasks are not a condition of employment.  The normal work routine involves no exposure to blood, body fluid or tissues. Children’s Clinics reserves the right to make changes to this document at any time in accordance with business needs.  This document is not intended to list all duties of the job.  It is descriptive only of the chief duties and responsibilities.

Childrens Clinics is seeking a Full-time Medical Office Front Desk Associate. Located in beautiful Tucson, Arizona, Childrens Clinics is a welcoming, integrated, outpatient medical facility serving Southern Arizonas children and their families. We provide over 25 medical and dental specialty clinics, primary care, behavioral health and outpatient rehabilitative therapy. The Clinic is centrally located and easily accessible. Join our team if you are mission driven and seeking a rewarding and fun career opportunity. In addition to competitive salary, we provide you and your family with a comprehensive benefits package including: Medical, Dental, Vision 401(k) with company match Group Term Life in addition to voluntary life insurance Corporate Care (sick child/adult/pet and Tutoring Support) Pet Care program Tuition reimbursement Paid Sick, Paid Holidays and Paid Time Off Supplemental insurance Flexible Work Strategies (depending on position) And more As a member of the dynamic Front Office team the Office Associate will join a strong transdisciplinary outpatient clinic serving a diverse patient population consisting primarily of children with complex medical needs. This position is responsible for fostering and maintaining excellent customer service. Schedule and check in patients; update demographic and insurance information. Ensure insurance verification is completed and accurately updated. Answer a high volume of telephone calls in a professional manner. High School or General Education Degree (GED) required. Six months to one year related medical office experience and/or training required. Bilingual English/Spanish is preferred. Experience working in an EHR system NextGen preferred but not required. JOB TITLE: Office Associate   JOB CODE: Z0042 DEPARTMENT: Administration JOB GRADE: 4 REPORTS TO: Front Office Supervisor FLSA: Non-Exempt REVIEWED: 03/2023 SUMMARY This position is responsible for fostering and maintaining excellent customer service. Check in patients and update patient records and insurance information. Answer telephone calls and route accurately and in a professional manner. Ensure insurance verification is completed and updated. ESSENTIAL FUNCTIONS Performs clerical and data entry duties with varying degrees of complexity respective to the needs of the department including basic letters and forms. Prioritizes daily tasks and researches pertinent data and information needed in daily work assignments. Greets internal and external customers in a professional manner. Screens telephone calls, takes messages and communicates urgent matters with clinical staff. Communicates and addresses delays with patients. Assists with handling difficult patient concerns and issues. Updates all required patient information in the electronic health record to include patient demographics, insurance and pharmacy information. Knowledge in insurance information and ability to obtain verification and prior authorization as needed. Process internal and external referrals in a timely manner. Ensures timely patient check-in. Handles cash, patient payments, co-pays and daily cash out.  Performs other duties as required and assigned KNOWLEDGE, SKILLS AND ABILITIES Knowledge of scheduling experience (i.e., understand scheduling parameters, required time intervals and patient needs). Knowledge of health insurance and insurance verification process Skill in customer service and conflict management Ability to handle busy telephones including the ability to take messages and provide accurate information. Ability to enter or retrieve data from electronic health record. Ability to communicate effectively, in person, telephonically and in writing with patients, families and all levels of clinic staff. Ability to multitask and prioritize in a busy office environment with multiple interruptions and prioritize multiple assignments and tasks. Must be detail oriented. Ability to perform basic computer competency skills in various software applications.  Proficiency in a Practice Management System. Ability to maintain confidentiality of patient data consistent with HIPAA requirements.   MINIMUM QUALIFICATIONS Education: High School Diploma or General Education Degree (GED) required Experience:  Six months to one year related medical office experience and/or training required Bilingual English/Spanish is preferred Licenses and Certificates: None required AGE OF PATIENTS ATTENDED BY EMPLOYEE IN THIS POSITION Check all that apply: __X_ N/A     ___ Neonatal (newborn)     ___ Pediatric (birth-13)     ___ Young Adult (14-21)     ___ Adult (21-65) FINGERPRINT CLEARANCE Employees are required to maintain a current Department of Public Safety Level 1 Fingerprint Clearance Card. Evidence of a current fingerprint clearance card must be received within 90 days of employment. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described here are representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel and talk and hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. While performing the duties of this job, the employee may potentially be exposed to infectious organisms during routine and emergency situations. The noise level in the work environment is usually moderate. BLOODBORNE PATHOGEN CATEGORY: ___ Category 1: Performs tasks that involve exposure to blood, body fluids or tissue.  Use of appropriate protective measures should be required. Category 2: Performs tasks that involve no exposure to blood, body fluids or tissue but employment may require performing unplanned Category 1 tasks.  The normal work routine involves no exposure to blood, body fluids or tissue but exposure or potential exposure may be required as a condition of employment.  Appropriate protective measure should be readily available. Category 3: Performs tasks that involve no exposure to blood, body fluids or tissue and Category 1 tasks are not a condition of employment.  The normal work routine involves no exposure to blood, body fluid or tissues. Children’s Clinics reserves the right to make changes to this document at any time in accordance with business needs.  This document is not intended to list all duties of the job.  It is descriptive only of the chief duties and responsibilities. Employment is at-will.

Medical Assistant Children’s Clinics is seeking a full-time, bilingual (English/Spanish) Medical Assistant. Excellent total rewards package! Located in beautiful Tucson, Arizona, Children’s Clinics is a welcoming, integrated, outpatient medical facility serving Southern Arizona’s children and their families. We provide over 25 medical and dental specialty clinics, primary care, behavioral health and outpatient rehabilitative therapy. The Clinic is centrally located and easily accessible. Join our team if you are mission driven and seeking a rewarding and fun career opportunity. In addition to competitive salary, we provide you and your family with a comprehensive benefits package including: Medical, Dental, Vision 401(k) with company match Group Term Life in addition to voluntary life insurance Corporate Care (sick child/adult/pet and Tutoring Support) Pet Care program Tuition reimbursement Paid Sick, Paid Holidays and Paid Time Off Supplemental insurance Flexible Work Strategies (depending on position) And more… As a member of the Clinical Services team, the Medical Assistant will join a strong transdisciplinary team serving a diverse patient population consisting primarily of children with complex medical needs including Cerebral Palsy, Spina Bifida, Neurogenic/Neurologic disorders, Autism Spectrum Disorder, and Down Syndrome. The MA will obtain patient vitals, performs routine clinical tests, and maintains electronic medical record in a clinic setting. The desired candidate will possess excellent communication, organization, ability to multi-task, provide excellent customer service and thrive in a team environment. Bilingual (English/Spanish) required. High School or General Education Diploma and certificate of completion from an accredited Medical Assistant program required. Current BLS certification required. Six months front and back office or related experience preferably working in a Pediatric environment strongly preferred. Experience with Electronic Health Records (NextGen) a plus. Please apply on-line at https://www.childrensclinics.org/about/careers/ JOB TITLE: Medical Assistant JOB CODE: Z0022 DEPARTMENT: Clinical Operations FLSA: Non-Exempt REPORTS TO: Manager of Nursing & Ancillary Services Job Grade: 4 REVIEWED:  3/2023 SUMMARY This position is responsible for supporting onsite Physicians and performing paraprofessional nursing care to patients.  The Medical Assistant performs both administrative and clinical skills in the medical care of the patient.  Takes and records vital signs, performs routine clinical functions and maintains medical patient electronic health record.  ESSENTIAL FUNCTIONS Obtains vital signs, height, weight and head circumference measurements as appropriate for specific medical clinic.  Assists with examination as directed by the physician or clinic nurse. Administers medications under the supervision of a nurse and/or physician. Performs routine medical treatments. Checkout patients, assist with referral processing, and arrange laboratory services. Schedules appointments, receives phone calls, takes telephone messages, provides feedback, and answers to patient/physician/pharmacy calls. Completes chart reviews for physicians. Performs other duties as required and assigned KNOWLEDGE, SKILLS AND ABILITIES Skill in flexibility and tolerance for continually changing priorities. Excellent time management skills and ability to multi-task and prioritize work. Skill in intervention and collaboration Skill in problem solving, critical thinking, and detailed organization Ability to communicate effectively, both verbally and in writing with patients, their families, clinic staff and community members. Ability to maintain quality, safety, and/or infection control standards. Ability to operate personal computer and related office equipment as needed to perform job function. MINIMUM QUALIFICATIONS Education: High school diploma or general education degree (GED) required Experience:  One to six months related experience required Experience working with children with complex medical conditions preferred Licenses and Certificates: Certificate of Completion from an accredited Medical Assistant program required BLS certification required Spanish Bilingual certification required AGE OF PATIENTS ATTENDED BY EMPLOYEE IN THIS POSITION Check all that apply: ___ N/A     _X_ Neonatal (newborn)     _X_ Pediatric (birth-13)     _X_ Young Adult (14-21)     _X_ Adult (21-65) FINGERPRINT CLEARANCE Employees are required to maintain a current Department of Public Safety Level 1 Fingerprint Clearance Card. Proof of a current fingerprint clearance card must be received within 90 days of employment. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described here are representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals.  The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and risk of radiation.  While performing the duties of this job, the employee may potentially be exposed to infectious organisms during routine and emergency situations. The noise level in the work environment is usually moderate. BLOODBORNE PATHOGEN CATEGORY: 1 Category 1: Performs tasks that involve exposure to blood, body fluids or tissue.  Use of appropriate protective measures should be required. Category 2: Performs tasks that involve no exposure to blood, body fluids or tissue but employment may require performing unplanned Category 1 tasks.  The normal work routine involves no exposure to blood, body fluids or tissue but exposure or potential exposure may be required as a condition of employment.  Appropriate protective measure should be readily available. Category 3: Performs tasks that involve no exposure to blood, body fluids or tissue and Category 1 tasks are not a condition of employment.  The normal work routine involves no exposure to blood, body fluid or tissues. Children’s Clinics reserves the right to make changes to this document at any time in accordance with business needs.  This document is not intended to list all duties of the job.  It is descriptive only of the chief duties and responsibilities.

Required Skills and Experience *- High school diploma required with some post-secondary education preferred.- Must be bi-lingual- One to two years supervisory experience and / or delivering training in an insurance call center environment is preferred.- Working knowledge of property and casualty lines, state licensing processes, auto insurance products & services.- Understanding of the motivational attributes required for training sales & service agents to reach goals- Proven leadership, teaching / facilitation, and creative problem-solving skills are preferred.- Strong interpersonal and communication skills and the ability to work effectively with a wide range of staff and clients in a diverse environment is required.- Solid presentation experience using flexible delivery methods (lecture, computer-based/assisted, performance, facilitation, cooperative learning) and tools/technology is preferred.- Awareness of or some experience in design, development, implementation, and evaluation of training plans, curricula, and methodology is preferred.- The ability to handle multiple tasks and work with shifting priorities is required.- Ability to work varying schedules is required.- Proficiency with Microsoft Office products (especially Word and Excel) as well as Afni and Client tools is required.Nice to Have Skills and Experience- The schedules vary based on business needs. Typically they range from 6:00AM- 9:00PM Mon-Sat but they are 5 day per week schedulesJob Description *A large Insurance company in Tucson, AZ is looking for a Bilingual Training Coach to come join their team. This person will:- Inspect, monitor trends, coach, motivate and develop project team of licensed P&C agents and Customer Service Representatives (CSR's) to achieve Afni's performance objectives and individual / team goal attainment. Manage classroom dynamics through coaching / documenting undesired behaviors.- Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner than promotes transfer of knowledge and application of skills. Instructors promote retention through effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance. During instruction, provided and manage an environment that fosters trust, learning and performance. Will adjust for different learning styles and dynamics, ensuring all learners are able to grasp the subject matter.- Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for specific mode of learning.- Administer attendance and payroll records and reports.$48,000/yearly