Business Systems Analyst Salary in Trenton, NJ

Business Analyst, LeadReq number:R2085Employment type:Full timeWorksite flexibility:RemoteJob SummaryWe are seeking an experienced and dynamic Lead Business Analyst to join our team. As a Lead Business Analyst, you will be at the forefront of transforming our business needs into technology-driven solutions. Your expertise will be crucial in gathering, modifying, and recommending business requirements for our cutting-edge IT projects. This position will be full time and remote.Job DescriptionJob Profile SummaryWe are seeking an experienced and dynamic Lead Business Analyst to join our team. As a Lead Business Analyst, you will be at the forefront of transforming our business needs into technology-driven solutions. Your expertise will be crucial in gathering, modifying, and recommending business requirements for our cutting-edge IT projects. This position will be full time and remote.What You'll Do The ideal candidate will work as a Lead Business Analyst throughout the SDLCOrganize requirements in ADO to support development; create functional design mock-ups using tools such as BalsamiqSchedule and coordinate all testing activities including system, user acceptance, performance, and production verificationElicitation of Requirements: Conduct stakeholder interviews and workshops to gather business needs and translate them into actionable IT requirementsDocumentation: Create comprehensive business requirement documents, ensuring that the documented processes align with the project objectives and IT capabilitiesProcess Mapping: Document existing business processes and propose enhancements to streamline operations and improve efficiencyRequirements Management: Serve as the liaison between business stakeholders and the IT team, managing and communicating business requirements throughout the project lifecycleAnalysis and Solution Assessment: Analyze business problems and work collaboratively with the technical team to evaluate solution options that address business needsLeadership: Guide and mentor junior business analysts on the team, promoting best practices in business analysis and process improvementWhat You'll Need Required:A minimum of 5 years of experience in a Business Analysis roleProven track record of successful requirement elicitation, documentation, and managementStrong understanding of business process mapping and re-engineeringExcellent communication and interpersonal skills, with the ability to engage with stakeholders at all levelsLeadership experience with the ability to mentor and guide junior analystsBachelor's degree in Business Administration, Information Technology, or a related field. A Master's degree is preferredFamiliarity with industry-standard Business Analysis methodologies and toolsAbility to work in a fast-paced, dynamic environmentPhysical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorsReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Business AnalystReq number:R2026Employment type:Full timeWorksite flexibility:RemoteJob SummaryWe are looking for a motivated Business Analyst ready to take us to the next level! If you have documented experience performing business analysis on an Agile software development team and development of new and existing functionalities, and are looking for your next career move, apply now.Job DescriptionWe are looking for a Business Analyst with documented experience performing business analysis on an Agile software development team and development of new and existing functionalities. This position will be full-time and Remote.What You'll DoAssist with facilitation of business requirements gathering sessions with Subject Matter Experts(SMEs) as assigned by the Department. Ensure a defined agenda is communicated to participants, ensure a common understanding of terms and definitions,synthesize ideas, track discussions, and provide clear summaries of the discussion and decisions in oral and written form using Microsoft Office tools.Perform validation of documented business requirements against business processes as assigned by the Department to ensure that business requirements accurately represent the needs of business stakeholders. Perform verification of developed software against business requirements and technical specifications as assigned by the Department through User Acceptance Testing (UAT).Identify and document opportunities for improving the efficiency of workflows represented within the software as assigned by the Department. Prepare end user documentation using Microsoft Office software as assigned by the Department for training and assistance including release documentation, process flows, and help screen.Review development team performance to determine progress towards meeting goals and report status and recommendations regarding the efficiency and productivity of resources to Project Manager and Bureau Management as assigned by the Department.Provide subject matter expertise to Business Analysts and development team daily as directed by the Department. Prepare documentation of application change requests utilizing Microsoft Office tools and the Department's change and configuration management system as assigned by the Department.Define and document functional specifications and software test plans as assigned by the Department. Specifications and test plans should be documented utilizing Microsoft Office tools and the Department's change and configuration management system and templates provided.Coordinate UAT as assigned by the Department using the Department's change and configuration management system.Coordination requires the efficient assignment of available resources to the established testing backlog. Complete job required training as assigned by the Department. Completion verification may include certificates, sign-in sheets and verification via the Department's Learning ManagementSystem.What You'll NeedRequired:Two years of documented experience performing business analysis on an Agile software developmentteam.One year of documented experience facilitating Joint Application Development (JAD) sessions with groups of application end-users.One year of documented One year of documented experience performing the software testing function that includes executing software tests, documentation of defects and writing test cases and scripts.One year of documented experience producing business or technical documentation related to technical specifications, requirements traceability matrices, application interface design, business process analysis and data flow diagrams. One year of documented experience performing application development, preferably on a Certified Electronic Health Record (EHR) product.One year of documented experience and/or education related to HL7 standards including ADT and CCDA.One year of experience with databases and generating ad-hoc reports using SQL queries.Physical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Business AnalystReq number:R2153Employment type:Full timeWorksite flexibility:RemoteJob SummaryWe are looking for a motivated Business Analyst ready to take us to the next level! If you have 15 years of experience in SQL, ETL process, Data conversion with CGI to Oracle cloud migration, and are looking for your next career move, apply now.Job DescriptionWe are looking for a Business Analyst with hands on techno-functional experience on all HR and Payroll functionalities in CGI and Mapping legacy to Oracle Cloud environment. Successful candidates must have 15 years of experience in SQL, ETL process, data conversion with CGI to Oracle cloud migration. This position will be full-time and remote.What You'll DoAnalyze the business processes, procedures, organizational structure, etc. in order to identify problems and determine solutions that reduce risk and increase organizational effectiveness and efficiencyInteract with the business partners and internal and external stakeholders, including executive staff, to understand organizational processes and needsPerform detailed gap analysis to identify gaps between system functionality and organizational needs and document findingsWork with stakeholders to identify project scope, project objectives, project success criteria and project deliverablesCollaborate with project stakeholders and technical staff to elicit and document requirements (e.g. business, functional, non-functional, process models, etc.)Present solutions to business stakeholders and facilitate the iterative refinement of requirementsWork with the Development and Quality Assurance teams to ensure functional requirements are unambiguous and testableAssist in the creation of test cases to verify the system and validate the system and processes are functioning as expectedCreate and maintain project logs to ensure that issues and risks are documented and tracked to resolution; monitor project schedules and follow up with leadership with concerns related to project milestones and timelinesWhat You'll NeedRequired:15 years demonstrated experience in Data conversion with mandatory CGI to Oracle cloud migrationsDemonstrated hands on techno-functional experience on all HR and Payroll functionalities in CGI and Mapping legacy to Oracle Cloud environmentExperience running reconciliation reports on extracted, transformed, and loaded data15 years' experience in SQL and ETL processExperience with JIRAProficient in HDL, FBDI and Oracle table structures with reverse mapping to CGI Proficient in data mining, data structures, schemas, and applicable file structuresThorough knowledge of the principles and practices of planning, developing, implementing, and maintaining student information systemsThorough knowledge of processes, methods, and techniques utilized to analyze and evaluate business operations and document requirementsKnowledge of programming concepts and various Systems Development Lifecycle (SDLC) methodologiesWorking Knowledge of Web Accessibility Guidelines 2.0Fluent language skills and written communication abilityExperience with developing reports, documents, presentations, etc.Experience creating record documents, to include agendas, project logs, meeting notes, etc.Proficiency with MS Office, to include strong competency with Word, PowerPoint, Excel, OutlookProficiency in developing and presenting, both verbally and in writing, technical information and presentations to non-technical audiencesGraduation from an accredited college with a bachelor's degree in business or public administration, Computer Science, Information Technology, Information Systems or a related fieldPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Business Systems AnalystReq number:R2163Employment type:Full timeWorksite flexibility:HybridJob SummaryA Business Analyst is needed to handle provisioning user access via a Help Desk role and also to come up with ways to automate our systems/enhance the provisioning process so that this manual process becomes more efficient.Job DescriptionWe are looking for a Business Analyst who has provided helpdesk/customer service to clients. This position will be full-time and hybrid in Trenton, NJWhat you'll doThis unit has responsibility for provisioning user access. A BA is needed to handle this via a Help Desk role and also to come up with ways to automate our systems/enhance the provisioning process so that this manual process becomes more efficientThe BSC will be responsible for monitoring the help desk, accepting help desk tickets, analyzing requests, and assisting the user with a resolution in a timely mannerThe BSC will be working within a team to instigate process improvements in the provisioning workflowThe BSC will be expected to work in a fast-paced environment and will be expected to be organized, multitask, take initiative and be customer friendlyWhat you'll needExperience with Help Desk, customer service, and directly assisting usersExperience with developing systems via a structured SDLC methodology including Agile methodologyExperience with developing various documentation including BRD, FRD, Use Cases, User Stories, etcExperience in developing UI/UX mockups and workflows (Adobe XD preferred)Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentationExperience in collaborating with multiple teams to develop and implement programsExperience in writing test plans and test scripts and conducting various testingExperience in creating user training manuals and conducting user training and demosAbility to analyze complex business processes and work flows and propose areas for improvement4 year college degree or equivalent study requiredRelevant work experience: 6 to 8 yearsExperience as a business analyst: Required - 5 yearsExperience with customer service/end user support/help desk support: Required - 5 yearsKnowledge of various documentation including BRD, FRD, use cases, user stories, test scripts, etc: Required - 5 yearsExperience with developing systems via a structured SDLC methodology including Agile methodology: Required - 5 yearsExperience in collaborating with multiple teams to develop and implement programs: Required - 5 yearsExperience with software testing: Required - 5 yearsAbility to analyze complex business processes, work flows, and assist the user with the issue and resolution: Required - 3 yearsExperience in developing UI/UX mockups and workflows (Adobe XD preferred):Required - 3 yearsAbility to analyze complex business processes and work flows and propose areas for improvement: Required - 5 yearsExperience in creating user training manuals and conducting user training and demos: Required - 5 years4 year college degree or equivalent study requiredPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Position: Business Intelligence Analyst The Business Intelligence Analyst partners with our client's corporate office and subsidiary companies to provide high-level analytical support, including recommendations to support business decisions. The position plans and manages analytics and reporting projects, as well as, manages, with the assistance of company data stewards and curators, critical corporate data products. Job Responsibilities: The Business Intelligence Analyst will have the following responsibilities: Analyze complex data sets to identify business and market trends. Use statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.Develop and implement data models, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality. Design, create, and maintain rich interactive visual reports, dashboards, and scorecards using BI tools (e.g., PowerBI). Work closely with management and operational teams to gather requirements and execute BI strategies that align with organizational goals. Translate business needs into technical specifications and ensure data accuracy and reliability.Assist in the deployment of data to the data warehouse. Implement policies and procedures for the collection and analysis of data. Create or discover new data procurement and processing programs.Collaborate with teams across the organization to integrate BI solutions into the business. Communicate complex concepts and the results of the analyses in a clear and effective manner to management and other key stakeholders.Continuous Learning and Development: Stay informed of the latest BI technologies and analytics best practices. Recommend improvements and innovations to enhance our business intelligence system. Key Activities: Activities include: Understanding business needs and objectives.Identifying and validating internal and external data sets generated from a diverse range of business and operational processes.Transforming the results of analysis into information that can be communicated to stakeholders using dashboards and reports.Interpreting and analyzing data, comparative analysis, benchmarking, and trend analysis.Bringing data together to communicate clear themes and trends.Focusing on data quality to provide confidence in making decisions on a single version of the truth. Communicates regularly with data suppliers and foster positive working relationships.Evaluates data environment performance by monitoring against key performance indicators.Addresses data curation non-compliance and escalate significant issues. Level-Specific Competencies: The Business Intelligence Analyst will perform their duties with the following competencies: Assists with the creation of regular business intelligence reports using standard tools.Supports data preparation from existing sources.Sources and prepares data for analysis and performs standard business intelligence analysis activities.Creates and delivers standard reports based on stakeholder needs and conforms to agreed standards.Investigates the need for new or revised business intelligence analysis.Contributes to the recommendation of improvements. Engages with stakeholders under direction.Supports business intelligence needs of specific management, governance processes, or operational areas.Investigates the need for business intelligence reporting and analysis where there is some complexity and ambiguity.Selects and applies standard business intelligence tools and techniques to provide insights and aid decision-making. Selects, acquires, and integrates data for analysis.Identifies opportunities to digitize and streamline operational data handling and optimize business intelligence capabilities. Qualifications: 7+ years of related Business Intelligence or Analytics work experienceStrong project management, organizational, and reporting skillsAdvanced MS Office and database skillsExperience using business intelligence and reporting software (Power BI, Salesforce, Qlik, etc)Experience with data stewardshipKnowledge of system implementations. Travel Requirements : Must be able to travel on an as needed basis in Madison, WI Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future (TM)

Business AnalystReq number:R2273Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs the Business Analyst will work closely with project managers and cross-functional teams to support technology deployments, platform evaluations, and enhance business processes.Job DescriptionWe are looking for a Business Analyst to bridge the gap between business stakeholders and IT solutions, ensuring that our projects deliver value and align with our strategic goals. This position will be full-time and remote. What You'll Do Collaborate with project managers to ensure seamless integration of business analysis within the project management lifecycleElicit, analyze, and validate requirements for changes to business processes, policies, and information systemsDevelop comprehensive technical documentation that clearly outlines system functionalities, business processes, and user guides to facilitate understanding and usage across all levels of the organizationFacilitate requirements gathering sessions and work with stakeholders to define and document business needs, and securing formal signoff from stakeholders to ensure alignment with business objectives and approval for project progressionTranslate business requirements into user stories or functional specifications for IT implementation, ensuring clarity for development teamsAct as a liaison between technical teams and business units, fostering a collaborative environment to ensure successful technology solutions Participate in Agile ceremonies and work closely with the scrum team, providing support as needed to the ScrumMasterUtilize project management tools such as Jira or Azure DevOps to track and manage business analysis tasks within project frameworksPerform analysis on existing systems and processes, recommending improvements and innovative solutionsSupport the creation and execution of test plans to ensure solutions meet business requirementsContribute to the development of training materials and assist with user training sessionsManage and prioritize backlogs in coordination with business product owners and project managersDevelop a deep understanding of the business domain to add value to discussions and decision-making processesWhat You'll Need Required:Bachelor's degree in IT, Business, or a related field2-4 years of experience in a business analysis role, preferably within an IT or technology-focused environmentDemonstrated experience with Agile methodologies and working with Agile teams; familiarity with Scrum and Kanban is a plusExcellent analytical and problem-solving skills, with the ability to handle complex information with accuracyStrong communication and interpersonal skills, with a track record of effectively engaging stakeholders at all organizational levelsAdvanced knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and the ability to quickly adapt to new technologiesExperience in developing and executing test plans to validate solution effectivenessAbility to work collaboratively in a team environment as well as independently with minimal supervisionFlexible and adaptable, able to navigate shifting priorities and embrace new challengesExperience with multiple SDLCs Preferred:Proficiency with tools like Jira or Azure DevOps for managing requirements and tracking project progressPhysical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Business Operations AnalystReq number:R2061Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs a Business Operations Analyst, you will be responsible for application administration, and system configuration, and may assist with the identification and documentation of ITIL service management processes. The Business Operations Analyst will work closely with other members of the IT Service Management support team, process SMEs, and business partners to ensure operational efficiency and contribute to ongoing strategic initiatives.Job DescriptionWe are seeking a Business Operations Analyst to serve as a point of contact for our business teams and will provide support for various IT Service Management systems and processes. This is a full-time, remote, and long-term contract.What You'll DoAdminister, configure, and maintain systems and/or processes that support IT Service Management and other business systems to ensure optimal functionality and performanceCollaborate with stakeholders to understand business requirements and implement solutions within various systemsAssist with system testing and ensure enhancements of systems and integrations run accurately and efficiently according to business requirementsPerforms process analysis, process mapping, and root cause analysis to clarify business needs and challengesDocument and maintain business system documentation and records.Contribute to the development and maintenance of process documentation and training materialsAct as a point of escalation for complex issues, collaborating with team members to resolve challengesWhat You'll NeedRequired:Bachelor's degree and 5+ years of experienceExperience with content management systems, including configurations and administrationUnderstanding of ITSM applications and processesExperience with service management processesStrong problem-solving and analytics skills to assist with developing technology solutions that solve business problems quicklyCommunicate well both verbally and in writingTeam player, solid work ethic, flexible, able to change direction quicklyGreat organizational skills and attention to detail, ability to juggle and prioritize multiple tasks simultaneouslyPreferred:Experience with the ServiceNow platform, including configuration and administrationPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Summary:Responsible for working with complex information systems and develops or modifies existing systems through analysis of business and user needs.Education/ Experience: Associate�s degree in Computer Science, Computer Engineering or other related field - preferred.2-4 years related experience.Skills and Competencies:Strong verbal and written communication skills.Must have a strong command of the English language written and oral.Strong facilitation and presentation skills. Ability to resolve minor conflicts/issues using different tactics for prior to escalation.Knowledge of cost/benefit analysis, risk assessment and quantification methodologies.Demonstrated ability in the following methods: interviewing, data modeling, business process modeling, business object modeling and user interface design. Knowledge of computer software.Ability to work independently.Organized with strong time management.Teamwork and Cooperation.Major Job Duties and Responsibilities: Under supervision, coordinates detailed business requirements while identifying and tracking business systems issues.Research and document sponsor/stakeholder needs in accordance with Project Life Cycle methodology utilizing reporting tools, requirements gathering methodologies, process models, data models and prototypes.Estimate activities required to perform requirements gathering and acceptance testing improving accuracy over time.Recommend business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients.May complete end user documentation and prepare training material. Execute and document test plans to ensure quality.Perform unit testing and integration testing.Troubleshoot problems with systems.Maintain systems to optimize performance. Document systemsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.About the Opportunity Are you ready to be at the forefront of innovation in the Data industry? Join our dynamic team, where you'll help scale an already stellar sales funnel tech stack. If you're passionate about driving excellence in these critical areas and thrive in an innovative, forward-thinking environment, we invite you to embark on this exciting journey with us. The Business Systems Administrator will be responsible for administering the systems that facilitate lead generation to deal creation, leveraging best in class functionality from Salesforce, Outreach, RingLead and Allbound PRM, to name a few of our pillar technologies. You will work with system analysts, developers and business stakeholders to build elegant and effective technical solutions. We are looking for a rock star Salesforce administrator for whom problem solving and declarative building are core strengths and programmatic development is a future career aspiration.You will be a key contributor to our centralized Enterprise Applications team, partnering closely with our Marketing, Sales Development and Channel functions. Strong problem-solving skills and a strategic mindset focused on improving business processes are key to this role's success. The role reports to the Director of Enterprise Applications. What You'll Accomplish As a Business Systems Administrator at Cribl, you will assist in the administration of our lead to opportunity systems. Your contributions will be instrumental in streamlining operations and driving efficiency across the organization. Specifically, you will: Systems Administration:Take ownership of Salesforce Sales Cloud (Lead to Opportunity), CPQ, Allbound PRM and RingLead administration to optimize their functionality, ensuring seamless operations and data accuracy. Data Quality:Implement solutions to enhance data quality, ensuring that our systems are populated with clean, accurate, and up-to-date information. Maintain Cribl's robust deduplication, enrichment and normalization capabilities on the RingLead platform. Partner Portal:Enhance and maintain Cribl's Partner Portal and integrated systems, enabling efficient collaboration with our partners. Technical Mastery:You will excel as an administrator and acquire new skills through continual learning and peer mentorship on your way to becoming a proficient Salesforce developer. Product Understanding:Develop a deep understanding of Cribl's business and product offerings to better support and align with the organization's goals. Complex Issue Resolution:Work collaboratively across all assigned segments of the business to resolve a wide range of complex business and product-related requests, significantly reducing time to deliver solutions.What You'll Bring To excel in this role, you should possess the following qualifications and qualities: 3+ Years of Progressive Experience:You have at least 3 years of hands-on experience in Salesforce and GTM systems administration, demonstrating continuous growth and expertise in the field. Salesforce Sales Cloud & Data Management Proficiency:You are proficient in Salesforce Sales Cloud and CPQ as well as CRM data management, with a proven track record of leveraging CRM and integrated tools to enhance business operations. MAP Integration Knowledge:You have a solid understanding of how Marketing Automation Platforms (MAP) integrate with Salesforce, enabling you to thrive as a Marketing Operations partner and optimize marketing processes. Technical Prowess:You have mastered declarative technical skills, including objects, layouts, flows, validations, and no-code integrations and can apply these skills effectively across our tech stack. You are an Excel power user capable of analyzing complex datasets. Time Management and Adaptability:You can successfully manage your time, prioritize workloads and adapt to changing project demands. You navigate through ambiguity, overcome roadblocks, and find alignment on next steps. If you are a motivated, tech-savvy professional with a passion for optimizing business systems and processes, we invite you to apply for this Business Systems Administrator position at Cribl. Join our team and play a key role in driving our business forward through system efficiency and data management excellence.Preferred Qualifications Working experience at a fast-growing SaaS company Experience scaling a function at a remote first company Proficiency with Salesforce CPQ Outreach administration experience VS Code beginner to intermediate Basic understanding of integration frameworks, RESTful APIs Excited about the data space Good jokes, or maybe better, bad jokes A love for goats Salary Range ($111,000 - $158,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.Bring Your Whole SelfDiversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

Duration: 12 month contract + extensions*Top priority: Candidates iwth DTCC ExperienceDeep knowledge of end-to-end business and systems processes within the insurance and financial services industry, with a focus on life and annuities within the bank and broker-dealer distribution channels. Candidate must have expertise/experience in:- DTCC Insurance & Retirement Services offerings including APP/SUB, MSD, POV, COM, FAR, STL, LNA, IFT - with detailed knowledge of processing, record layouts, and standard usage.- Order entry platforms including AN4, Affirm, and Firelight.- Leading and guiding business and technical discussions to document current state workflows and define the future state.- Assessing business and systems initiatives for impacts to Relationship Management, to ensure minimal or no disruption to distributor partners.- Works well with others - especially in those cross-functional teams to collaborate on complex initiatives across all phases of the software development lifecycle.- Knowledge of annuities/life operations (how riders work, tax reporting, etc.)- Knowledge of FINRA/SEC guidelines and rules- Understanding of source to target mapping documents, and BRDs- Strong leadership and decision-making skills.- Confidence to interface within every level of the organization.- SQL skills- Strong data analysis skills and business analysis experience- Experience with TPAs and data feeds is helpful, but not required.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™