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Financial Analyst Salary in Trenton, NJ

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The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. 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GENERAL DUTIES & RESPONSIBILITIES: Workforce Optimization Practice: 80% Real-time monitoring of queue metric performance including but not limited to service level, abandon rate, ASA, AHT, via available Workforce Management tools such as Genesys. Make real-time adjustments to agent skill priorities according to Operations guidelines. Perform continual analysis of current performance and conduct real-time re-forecasting to determine adjusted staffing requirements to achieve business metric goals for the various LOBS (lines of business) and campaigns. Provide timely recommendations according to LOB performance to Operations to optimize staffing via the use of but not limited to; optimized breaks/ lunches, moving of planned shrinkage, request / offer assistance for other supporting groups, recruiting extra hours / VTO. Real-time monitoring of agent behaviors outside of defined thresholds and or negatively impacting queue metric performance. Includes but not limited to; agent's schedule adherence, productivity, AHT. Work closely with Operations, calling out non-adherent events through a notification process of emails, messaging and/or direct calls to Operational management so that non-adherent agents can be directed back toward operations task (i.e., Telephonic or Non-telephonic). Real time monitoring and processing of agent attendance (such as absences, tardies, leave earlies). Update Operations leadership on agent of agent attendance and update agent schedule segments according to the attendance occurrence in the Workforce Management tool (such as Genesys). Provides real-time feedback and intra-day performance reports to Workforce Optimization leadership and Operations management on the status of the LOBs (Line of Business) and campaigns.Collaboration: 20% May also be required to change agent skill associations, depending on LOBs and campaign requirements. Coordinate with Operations and other WFM team members on the same LOBs/campaign to ensure continuity of coverage and distribution of up-to-the-minute statistical data about the day. Work closely with Operations Management to assist them in enforcing schedule adherence and call time threshold guidelines for the LOBs/campaign. Perform other related duties as assigned by management. Adhere to established policies and procedures. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: Minimum High School diploma or equivalent required, 2 years college or more preferred Minimum 1 plus year(s) utilizing Workforce Optimization applications: Genesys, preferred. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Strong Analytical Skills required to critically assess situations and make decisions in real time. Excellent problem solving and decision-making skills. Ability to operate effectively in a team environment. Excellent oral and written communication skills and interpersonal skills. Experience with contact center reporting and metrics preferred. Proficiency in Microsoft Office Applications including MS PowerPoint, Excel, Word and other relevant software required. Change Management: Ability to quickly adjust priorities in an ever-changing environment.PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear. For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear. The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus. The work environment utilizes florescent lighting; noise level is moderate. The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.Please be advised this job description is subject to change at any time.
Business Analyst 2
Beacon Hill Staffing Group, LLC, Trenton
Summary: Document and identify gaps in IT and business processes through process mapping to illustrate current and future state.Education/ Experience: Associates degree - preferred.Specialization in Business, Finance, Engineering, Science or Math is desirable. 2-4 years experience.Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline.Experience in Information Technology - preferred.Skills and Competencies:Ability to quickly learn organizational structure, business strategies and processes.Knowledgeable on business process modeling, process mapping.Capable of writing clear and well structured business requirements documents. Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use.Ability to resolve minor conflicts/issues using different tactics for prior to escalation.Work with team members to understand the needs of the project. Strong verbal and written communication skills.Must have a strong command of the English language written and oral. Strong facilitation and presentation skills.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™
Software Asset Management Analyst
Beacon Hill Staffing Group, LLC, Trenton
Location: Remote EST hoursDuration: Starting as a 6+ month contract with strong possibility of extensions or conversion to permanent position. We are seeking a detail-oriented and analytical Software Asset Management (SAM) Analyst to join our team. The SAM Analyst will be responsible for managing and optimizing our organization's software assets, ensuring compliance with licensing agreements, and maximizing cost savings. The ideal candidate will have experience in software licensing, data analysis, and vendor management, with a strong understanding of software asset management best practices and industry standards.Responsibilities:Manage the lifecycle of software assets, including procurement, deployment, usage tracking, and retirement.Conduct regular audits and assessments of software licenses and usage to ensure compliance with licensing agreements and optimize software spend.Analyze software usage data, license entitlements, and deployment metrics to identify opportunities for cost savings, license optimization, and process improvement.Maintain accurate records of software licenses, contracts, and entitlements in the SAM tool or asset management database.Collaborate with procurement, IT, and finance teams to ensure alignment between software purchasing decisions, budgeting, and compliance requirements.Develop and maintain relationships with software vendors and resellers to stay informed about licensing changes, negotiate favorable terms, and resolve licensing disputes.Provide guidance and support to internal stakeholders on software licensing policies, procedures, and best practices.Assist in the implementation and maintenance of software asset management tools and processes to support effective license management and compliance.Generate reports and dashboards to communicate software asset management metrics, compliance status, and cost-saving opportunities to stakeholders.Stay up-to-date with industry trends, regulations, and best practices in software asset management, and make recommendations for process improvements and tool enhancements.Requirements:3+ years of SW Asset management experienceProven experience as a Software Asset Management Analyst or similar role, with a focus on software licensing and data analysis.Strong understanding of software licensing models, agreements, and compliance requirements for major software vendors (e.g., Microsoft, Adobe, Oracle).Proficiency in data analysis and reporting tools such as Microsoft Excel, Power BI, or Tableau.Experience with software asset management tools such as ServiceNow SAM, Flexera FlexNet Manager, or Snow Software.Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify trends and insights.Strong attention to detail and accuracy in managing software license records and compliance documentation.Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate complex concepts to non-technical stakeholders.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Technologies, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill Legal, Beacon Hill Life Sciences, and Beacon Hill HR by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future™
Supply Chain Planner
Volt, Trenton
Volt is immediately hiring for Supply Chain Planner in Maplewood, MN.As Supply Chain Planner you will: Planning and executing supply chain functions for Purchased Finished Goods and Subcontracting. The planner will monitor the systems by use of an alert monitor and provide orders to manufacturing plants to production plan a finished good. Utilizing the tools in SAP (ERP system) and legacy system tools, this planner will follow all Global Financial Standards and system credibility to up hold transactional data accuracy. Day to day activities will include data input into various planning systems including, but not limited to, Inventory Accounting, Purchase Order submission, ship notification completion, scheduling transportation and monitoring the receipt into the distribution center. The planner will maintain the safety stock levels at the distribution center according to parameter management. All disconnects will be escalated for additional support and / or mitigation strategies needed for proper execution. Data integrity and data entry are the most critical elements of the position all the while maintaining communication of status updates of product movement. This is a full time opportunity.The ideal candidate will have: Bachelor's Degree or higher with 1 year of Supply Planning, Sourcing, Transportation, Buyer, or Intercompany, Customer Service OR High School Diploma/GED with 3-5 years of work experience in Supply Chain Planning Excellent communication written and verbal communication Strong system application proficiencies including Office 365, especially Excel, SAP ERP Meticulous data accuracy to comply with SOX compliance and Global Financial Standards Must be able to train onsite in Maplewood, MN. Can work remotely after training. Pay Rate: $29.00 per hourQualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Job ID : 424722
Internal Credit Specialist
Volt, Trenton
Come create your career with Volt Volt is immediately hiring for an Internal Credit Specialist in Long Beach, CA.As an Internal Credit Specialist you will: Assist with internal credit eligibility process. Conduct routine audit to better understand clients' financial track record. Run, maintain and analyze D&B reports to evaluate a company's financial strengths and size. Compile database of regular defaulters and report them to relevant bodies, as appropriate. Maintain accurate records of communications and financial creditworthiness. Assist with the review of financial statements, outcomes, risks, and credit history to make informed decisions on clients' eligibility. Assess and resolve credit-related issues and discrepancies. Provide reports and summaries of internal credit activities to management as needed. Collaborate with cross functional partners on any discrepancies in internal credibility process. This is a full-time opportunity Monday - Friday 8:00 AM - 5:00 PM open to overtime Remote. The ideal candidate will have the following skills: Requires a high school diploma or equivalent Post-high school education in Accounting or Finance preferred 3+ years of experience in credit analysis or related accounting field Ability to read and understand a D&B report Knowledge of commercial collection laws and GAAP and SOX requirements as they relate to AR, Credit, and Collections Excellent verbal and written communication skills, including negotiation and conflict resolution, via email and over the phone. Proficiency in Microsoft Office applications, especially Excel Prior experience in ERP system, NetSuite preferred Pay Rate: $24.00 - $27.00 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Job ID : 423258