Front Desk Supervisor Salary in Texas, USA

The Aspenwood Company has an opportunity for a part time Concierge/Front Desk/Security associate at our Village on the Park Plano location a senior living community. Pay Rate: $16.50/hr. Part Time: Monday - Thursday | 4:00 p.m. - 8:00 p.m. Weekends | :00 a.m. - 2:00 p.m. or 2:00 p.m. - 8:00 p.m. Must be available to work weekends and holidays. The concierge is responsible for establishing first impressions by being a welcoming face and source of information for residents, families, prospective residents, guest and employees. The concierge must be professional, friendly, focused, detail oriented, and promptly responsive to requests. Must desire to work with seniors and have a tolerance for behaviors associated with dementia and other aging processes. EOE/M/F/D/V

We are seeking a Front Desk Receptionist for our new headquarters in Houston, TX. As the first point of contact for visitors and guests, the receptionist will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk area.PVH - PVHardware is a provider of innovative solar tracking solutions for the global utility-scale solar market, including trackers, fixed structures and SCADA system. Yet, we are the third largest solar tracker supplier in the world and aiming to be the leader in the industry!Key Responsibilities:Greet visitors and guests in a warm and professional manner.Answer and direct incoming calls to the appropriate departments or individuals.Maintain a clean and organized front desk area.Manage and distribute incoming and outgoing mail and packages.Schedule appointments and manage conference room reservations as needed.Maintain visitor logs and issue visitor badges as needed.Assist with various administrative tasks as needed.Manage office supplies and place orders as necessary.Program office access cards for new employees and visitors.Help IT department with tasks relevant to office needs.Perform Admin duties along with receptionist.This is a dynamic role, so more responsibilities will be added or replaced at all times. Qualifications:High school diploma or equivalent required.1+ years of experience as a receptionist or in a related customer facing role.Strong communication skills.Ability to multitask.Proficiency in Microsoft Office (Word, Excel, Outlook).Familiarity with office equipment, such as copiers and fax machines.Proficiency computers and the ability to learn new software. Professional appearance and demeanor.Bilingual in Spanish is an asset.Our Values:Committed, involved and responsible: We resolve our customer's problems as if they were our own.Committed to excellence: We care for each other as well as the world we live in.Humble but brave: Proud of who we are and what we do, without detracting from anyone.Learning from experience: Experts in what we do, hungry for new challenges, entrepreneurial spirit.This is a full-time position with a competitive salary and benefits package. If you are a motivated self-starter with a passion for customer service, we encourage you to apply for this exciting opportunity. We look forward to reviewing your resume!

The Hilton Americas-Houston is searching for a Front Desk Supervisor to join their talented Front Office team!Located in theheart of downtown Houston, this beautiful 1200 room hotel is connected to the George R. Brown Convention Center via skywalk andadjacent to both Discovery Green Park and Toyota Center - home of the NBA's Houston Rockets.The ideal candidate must possess excellent customer service, communication skills, the ability to lead and motivate a team. They should also be highly organized and have strong problem-solving abilities.Schedule: Must be flexible to work all shifts including overnights This position is eligible for an Up Sell Incentive! What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:• Go Hilton travel program: 100 nights of discounted travel• Access to your pay when you need it through DailyPay• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications• Flexible shifts and days off• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare• Mental health resources including free counseling through our Employee Assistance Program• Best-in-Class Paid Time Off (PTO)• 401K plan and company match to help save for your retirement*Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Schedule, assign daily work, lead pre-shift meetings, inform and train team members Monitor, observe and assist in evaluating team member performance Monitor lobby traffic and adjust staffing accordingly What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Front Desk - Office AdministratorFrisco, TX (onsite)Position Overview: • Based in our Frisco office, the Office Administrator plays a key role in ensuring a great first impression of the company and keeping the office running smoothly. This role requires excellent multitasking skills and the ability to handle multiple aspects of office management smoothly and professionally.Key Responsibilities:Administrative Support• Manage daily office operations and provide administrative support as requested.• Handle incoming calls, emails, and other forms of correspondence, ensuring quick and effective communication.Document Management• Create, format, and edit documents and presentations as needed.• Maintain an organized filing system for both digital and physical records.• Ensure confidentiality and security of all office documents.Office Maintenance• Monitor office supplies and reorder items as necessary.• Coordinate with vendors and service providers to ensure all office equipment is maintained and in good working order.• Manage office spaces to ensure a clean and organized environment.Event Coordination• Assist in the planning and execution of company events and meetings.• Coordinate logistics, such as venue, catering, and transportation arrangements.Qualifications: Education and Experience:• High school diploma; further education in Office Administration or a related field.• 3-5 years' experience as an administrative assistant, office administrator or similar role.• Strong organizational skills with the ability to multi-task and manage time effectively.Competencies:• Excellent verbal and written communication skills.• Tech Savvy - highly proficient in MS Office and other office management tools.• Strong attention to detail.

JOB BRIEF Front-End Managers are responsible for the overall operation of a store's front-end, including the parking lot, entrance, lobby areas (lotto, vendor areas, check-out, courtesy booth front, etc.), and supervising the staff assigned to these areas (parking lot attendants, sackers, checkers, restock clerks, maintenance). Primary responsibility is to ensure that high standards of customer service are maintained by front-end personnel.PRIMARY JOB DUTIES - Oversee the front-end during open hours; shift front-end resources to areas in need of customer service (i.e., move sackers from lane to lane; send help to the Lotto counter); direct customers to available resources to provide excellent service. - Observe interactions with customers and step in to facilitate customer service as needed (approving exceptions, overriding system errors, ensuring fast price checks, handling returns, resolving customer inquiries and complaints, etc.). Resolve customer complaints to the full satisfaction of the customer. - On a rotating basis with other front-end managers, responsible for opening, crunch, closing, and overnight shifts, including ensuring sufficient staff in each of the front-end areas; will be responsible for ensuring that supplies and equipment for customer service are ready and in place, that front-end areas are well-organized, clean, and safe for customer traffic, and that core processes are in place and staff is accomplishing desired outcomes in an efficient manner. - Observe the department for conditions that cause shrink (restock items, overuse of bags, items left under shopping basket, discounting, sliding, etc.) and take action to correct, including reporting conditions and situations to Loss Prevention and/or the Store Manager when appropriate. - Make regular inspections of the front-end of the store to ensure front-end staff is maintaining company standards as outlined on the Front-End Checklist. - When in charge of the store or as directed by Store Manager, monitor conditions in the store and assist department managers in taking remedial action when necessary to ensure company standards for cleanliness, presentation, and service are achieved. - Enforce all company policies and procedures as they relate to front-end operation. Ensure that efficiency procedures are being followed consistently; review checklists, coach, and enforce adherence to established processes. - Schedule and supervise special store activities such as store tours, club parties, sidewalk sales, holiday promotions, etc. - Monitor the parking lot periodically to ensure parking lot attendants are collecting baskets regularly, maintaining parking lot conditions, and ensuring that there are baskets available for customers at the entrances. - Maintain and coordinate a regular cleaning and housekeeping program for the front-end area and direct front-end employees in following the program. Direct maintenance staff in keeping front-end areas clean and free of trash and spills. - Interview candidates for front-end positions and assess candidates against Fiesta's standards for customer service; hire and/or recommend candidates for hire into front-end positions. - Coordinate and ensure that selected candidates are smoothly processed through the initial hiring process, including attendance in orientation, and viewing of safety videos before beginning job training. - Schedule, conduct or direct, and monitor training as designed for each position - Input new team members into the scheduling system. On a weekly basis, using the front-end labor scheduling system, prepare a front-end schedule that will ensure maximum customer service, while taking into consideration the labor budget, and reasonable scheduling needs of the front-end staff; review schedule with other managers, make final adjustments, and post for staff. - Monitor front-end schedule and personnel continuously during store's open hours; note arrivals of team members; make adjustments when team members fail to report; monitor customer flow and adjust assignments to maintain high levels of customer service and minimize unproductive expenditure of time; manage staff transitions (on/off duty, breaks). - Monitor the labor budget and make necessary adjustments so as to meet budget expectations. - Instruct checkers to prepare cash pick-ups in order to maintain proper levels of cash in checkers' trays; ensure the security of cash pick-ups by efficiently collecting the pick-ups, properly transferring the cash out of checkers' trays; turning over cash pick-ups to the booth without distraction. - Assign supplemental duties to checkers as required (clean front-end shelves, refill bags, refill each check-out drawer with extra supplies, resupply weekly ads, collect and return hand baskets to front door area, etc.). - Ensure that checkers and sackers and others involved in price checks follow proper steps to identify and record bad scan information for Scan Coordinator to research and resolve; follows up with Scan Coordinator on pricing problems identified by checkers; when pricing problems occur with perishable products, instruct booth staff to immediately make corrections in system so that product can be returned to refrigeration. - Evaluate performance of staff periodically (by means of observation and feedback from other managers and customers) for personnel actions such as retention, promotion, pay increase, transfer, reward or dismissal of employees. Work to develop a friendly atmosphere and good morale in the department; give feedback (positive or negative) and recognition to employees on a regular basis. - Discuss with Store Manager any personnel situations or policy violations that may have an adverse effect on department operating performance or any situations that may require disciplinary action; initiate disciplinary action or make recommendations as to appropriate disciplinary action according to Fiesta's disciplinary policies. - Conduct periodic checker audits for overages and shortages. Administer monthly checker tests to keep checkers current on policies, procedures, and products. - Secure and maintain the manager's cash tray; make change for checkers; balance the tray. - Ensure that all policies and procedures designed to protect the company's assets are followed at all times; communicate policies and expectations to employees; observe employee actions for compliance; take action as necessary to correct behavior. - Maintain strict adherence to security procedures, including key control, password security, etc.; ensure that checkers and others with password security do not share passwords or use others' passwords to perform system operations that are above their own security level. Keep the Store Manager and/or key staff members informed of any unusual or unauthorized activity in and around the store. - Assign responsibility for ordering front-end supplies (register paper, ribbon, etc.) and monitor to ensure proper levels and proper control. - Facilitate product transfers between departments or between stores from time to time. - Maintain a current Food Certification (recommended) and a current TABC. license (required). - Direct the preparation of the front-end for quarterly inventory and monitor preparations in other departments, assisting when necessary. - Actively participate in weekly department managers' meeting. - Maintain familiarity with all local, state, and federal laws and ensure compliance among checkers (liquor and tobacco sales, WIC sales, etc.) Secondary Job Duties: - Knowledge of the front end computer systems to troubleshoot and resolve problems. - Follow through on all new programs and policies and stay current with changes in policies and procedures. - Ensure that associates understand company policies and procedures throughout the department and set an example which exhibits these policies. - Work with front end associates to correct areas of performance that need attention; identify problems and make recommendations to the store manager as appropriate. - Present favorable impression in dress, personal hygiene, and a business attitude and professional image at all times. - Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. - Other duties as assigned by management.QUALIFICATIONS - Must be 21 years of age. - High school diploma or GED, some college preferred. - Three to five years' experience in a retail environment. - Excellent customer service skills required; ability to make decisions and provide direction.COMPETENCIES Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: - Never-sitting. - Occasionally-Carrying up to 50 lbs., pushing up to 250 lbs., lifting up to 50 lbs., pulling up to 250 lbs., climbing up to 8 foot height, kneeling, crouching, crawling, reaching waist/overhead level, and smelling. - Frequently-Bending, balancing, stooping, and manual dexterity. - Continuously-standing on tile/concrete, walking on tile/concrete, talking, seeing, and hearing. Safety Risk Factors: - Occasionally-Loud noise, slippery floor surface, hazardous equipment, contact with sharp objects, contact with skin irritants, toxic exposure(see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions. - Frequently-Twisting of back and neck and cluttered floor surface. Other: - Varied, irregular schedules. - Working environment is inside.

JOB BRIEF Front-End Managers are responsible for the overall operation of a store's front-end, including the parking lot, entrance, lobby areas (lotto, vendor areas, check-out, courtesy booth front, etc.), and supervising the staff assigned to these areas (parking lot attendants, sackers, checkers, restock clerks, maintenance). Primary responsibility is to ensure that high standards of customer service are maintained by front-end personnel.PRIMARY JOB DUTIES - Oversee the front-end during open hours; shift front-end resources to areas in need of customer service (i.e., move sackers from lane to lane; send help to the Lotto counter); direct customers to available resources to provide excellent service. - Observe interactions with customers and step in to facilitate customer service as needed (approving exceptions, overriding system errors, ensuring fast price checks, handling returns, resolving customer inquiries and complaints, etc.). Resolve customer complaints to the full satisfaction of the customer. - On a rotating basis with other front-end managers, responsible for opening, crunch, closing, and overnight shifts, including ensuring sufficient staff in each of the front-end areas; will be responsible for ensuring that supplies and equipment for customer service are ready and in place, that front-end areas are well-organized, clean, and safe for customer traffic, and that core processes are in place and staff is accomplishing desired outcomes in an efficient manner. - Observe the department for conditions that cause shrink (restock items, overuse of bags, items left under shopping basket, discounting, sliding, etc.) and take action to correct, including reporting conditions and situations to Loss Prevention and/or the Store Manager when appropriate. - Make regular inspections of the front-end of the store to ensure front-end staff is maintaining company standards as outlined on the Front-End Checklist. - When in charge of the store or as directed by Store Manager, monitor conditions in the store and assist department managers in taking remedial action when necessary to ensure company standards for cleanliness, presentation, and service are achieved. - Enforce all company policies and procedures as they relate to front-end operation. Ensure that efficiency procedures are being followed consistently; review checklists, coach, and enforce adherence to established processes. - Schedule and supervise special store activities such as store tours, club parties, sidewalk sales, holiday promotions, etc. - Monitor the parking lot periodically to ensure parking lot attendants are collecting baskets regularly, maintaining parking lot conditions, and ensuring that there are baskets available for customers at the entrances. - Maintain and coordinate a regular cleaning and housekeeping program for the front-end area and direct front-end employees in following the program. Direct maintenance staff in keeping front-end areas clean and free of trash and spills. - Interview candidates for front-end positions and assess candidates against Fiesta's standards for customer service; hire and/or recommend candidates for hire into front-end positions. - Coordinate and ensure that selected candidates are smoothly processed through the initial hiring process, including attendance in orientation, and viewing of safety videos before beginning job training. - Schedule, conduct or direct, and monitor training as designed for each position - Input new team members into the scheduling system. On a weekly basis, using the front-end labor scheduling system, prepare a front-end schedule that will ensure maximum customer service, while taking into consideration the labor budget, and reasonable scheduling needs of the front-end staff; review schedule with other managers, make final adjustments, and post for staff. - Monitor front-end schedule and personnel continuously during store's open hours; note arrivals of team members; make adjustments when team members fail to report; monitor customer flow and adjust assignments to maintain high levels of customer service and minimize unproductive expenditure of time; manage staff transitions (on/off duty, breaks). - Monitor the labor budget and make necessary adjustments so as to meet budget expectations. - Instruct checkers to prepare cash pick-ups in order to maintain proper levels of cash in checkers' trays; ensure the security of cash pick-ups by efficiently collecting the pick-ups, properly transferring the cash out of checkers' trays; turning over cash pick-ups to the booth without distraction. - Assign supplemental duties to checkers as required (clean front-end shelves, refill bags, refill each check-out drawer with extra supplies, resupply weekly ads, collect and return hand baskets to front door area, etc.). - Ensure that checkers and sackers and others involved in price checks follow proper steps to identify and record bad scan information for Scan Coordinator to research and resolve; follows up with Scan Coordinator on pricing problems identified by checkers; when pricing problems occur with perishable products, instruct booth staff to immediately make corrections in system so that product can be returned to refrigeration. - Evaluate performance of staff periodically (by means of observation and feedback from other managers and customers) for personnel actions such as retention, promotion, pay increase, transfer, reward or dismissal of employees. Work to develop a friendly atmosphere and good morale in the department; give feedback (positive or negative) and recognition to employees on a regular basis. - Discuss with Store Manager any personnel situations or policy violations that may have an adverse effect on department operating performance or any situations that may require disciplinary action; initiate disciplinary action or make recommendations as to appropriate disciplinary action according to Fiesta's disciplinary policies. - Conduct periodic checker audits for overages and shortages. Administer monthly checker tests to keep checkers current on policies, procedures, and products. - Secure and maintain the manager's cash tray; make change for checkers; balance the tray. - Ensure that all policies and procedures designed to protect the company's assets are followed at all times; communicate policies and expectations to employees; observe employee actions for compliance; take action as necessary to correct behavior. - Maintain strict adherence to security procedures, including key control, password security, etc.; ensure that checkers and others with password security do not share passwords or use others' passwords to perform system operations that are above their own security level. Keep the Store Manager and/or key staff members informed of any unusual or unauthorized activity in and around the store. - Assign responsibility for ordering front-end supplies (register paper, ribbon, etc.) and monitor to ensure proper levels and proper control. - Facilitate product transfers between departments or between stores from time to time. - Maintain a current Food Certification (recommended) and a current TABC. license (required). - Direct the preparation of the front-end for quarterly inventory and monitor preparations in other departments, assisting when necessary. - Actively participate in weekly department managers' meeting. - Maintain familiarity with all local, state, and federal laws and ensure compliance among checkers (liquor and tobacco sales, WIC sales, etc.) Secondary Job Duties: - Knowledge of the front end computer systems to troubleshoot and resolve problems. - Follow through on all new programs and policies and stay current with changes in policies and procedures. - Ensure that associates understand company policies and procedures throughout the department and set an example which exhibits these policies. - Work with front end associates to correct areas of performance that need attention; identify problems and make recommendations to the store manager as appropriate. - Present favorable impression in dress, personal hygiene, and a business attitude and professional image at all times. - Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. - Other duties as assigned by management.QUALIFICATIONS - Must be 21 years of age. - High school diploma or GED, some college preferred. - Three to five years' experience in a retail environment. - Excellent customer service skills required; ability to make decisions and provide direction.COMPETENCIES Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: - Never-sitting. - Occasionally-Carrying up to 50 lbs., pushing up to 250 lbs., lifting up to 50 lbs., pulling up to 250 lbs., climbing up to 8 foot height, kneeling, crouching, crawling, reaching waist/overhead level, and smelling. - Frequently-Bending, balancing, stooping, and manual dexterity. - Continuously-standing on tile/concrete, walking on tile/concrete, talking, seeing, and hearing. Safety Risk Factors: - Occasionally-Loud noise, slippery floor surface, hazardous equipment, contact with sharp objects, contact with skin irritants, toxic exposure(see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions. - Frequently-Twisting of back and neck and cluttered floor surface. Other: - Varied, irregular schedules. - Working environment is inside.

JOB BRIEF Front-End Managers are responsible for the overall operation of a store's front-end, including the parking lot, entrance, lobby areas (lotto, vendor areas, check-out, courtesy booth front, etc.), and supervising the staff assigned to these areas (parking lot attendants, sackers, checkers, restock clerks, maintenance). Primary responsibility is to ensure that high standards of customer service are maintained by front-end personnel.PRIMARY JOB DUTIES - Oversee the front-end during open hours; shift front-end resources to areas in need of customer service (i.e., move sackers from lane to lane; send help to the Lotto counter); direct customers to available resources to provide excellent service. - Observe interactions with customers and step in to facilitate customer service as needed (approving exceptions, overriding system errors, ensuring fast price checks, handling returns, resolving customer inquiries and complaints, etc.). Resolve customer complaints to the full satisfaction of the customer. - On a rotating basis with other front-end managers, responsible for opening, crunch, closing, and overnight shifts, including ensuring sufficient staff in each of the front-end areas; will be responsible for ensuring that supplies and equipment for customer service are ready and in place, that front-end areas are well-organized, clean, and safe for customer traffic, and that core processes are in place and staff is accomplishing desired outcomes in an efficient manner. - Observe the department for conditions that cause shrink (restock items, overuse of bags, items left under shopping basket, discounting, sliding, etc.) and take action to correct, including reporting conditions and situations to Loss Prevention and/or the Store Manager when appropriate. - Make regular inspections of the front-end of the store to ensure front-end staff is maintaining company standards as outlined on the Front-End Checklist. - When in charge of the store or as directed by Store Manager, monitor conditions in the store and assist department managers in taking remedial action when necessary to ensure company standards for cleanliness, presentation, and service are achieved. - Enforce all company policies and procedures as they relate to front-end operation. Ensure that efficiency procedures are being followed consistently; review checklists, coach, and enforce adherence to established processes. - Schedule and supervise special store activities such as store tours, club parties, sidewalk sales, holiday promotions, etc. - Monitor the parking lot periodically to ensure parking lot attendants are collecting baskets regularly, maintaining parking lot conditions, and ensuring that there are baskets available for customers at the entrances. - Maintain and coordinate a regular cleaning and housekeeping program for the front-end area and direct front-end employees in following the program. Direct maintenance staff in keeping front-end areas clean and free of trash and spills. - Interview candidates for front-end positions and assess candidates against Fiesta's standards for customer service; hire and/or recommend candidates for hire into front-end positions. - Coordinate and ensure that selected candidates are smoothly processed through the initial hiring process, including attendance in orientation, and viewing of safety videos before beginning job training. - Schedule, conduct or direct, and monitor training as designed for each position - Input new team members into the scheduling system. On a weekly basis, using the front-end labor scheduling system, prepare a front-end schedule that will ensure maximum customer service, while taking into consideration the labor budget, and reasonable scheduling needs of the front-end staff; review schedule with other managers, make final adjustments, and post for staff. - Monitor front-end schedule and personnel continuously during store's open hours; note arrivals of team members; make adjustments when team members fail to report; monitor customer flow and adjust assignments to maintain high levels of customer service and minimize unproductive expenditure of time; manage staff transitions (on/off duty, breaks). - Monitor the labor budget and make necessary adjustments so as to meet budget expectations. - Instruct checkers to prepare cash pick-ups in order to maintain proper levels of cash in checkers' trays; ensure the security of cash pick-ups by efficiently collecting the pick-ups, properly transferring the cash out of checkers' trays; turning over cash pick-ups to the booth without distraction. - Assign supplemental duties to checkers as required (clean front-end shelves, refill bags, refill each check-out drawer with extra supplies, resupply weekly ads, collect and return hand baskets to front door area, etc.). - Ensure that checkers and sackers and others involved in price checks follow proper steps to identify and record bad scan information for Scan Coordinator to research and resolve; follows up with Scan Coordinator on pricing problems identified by checkers; when pricing problems occur with perishable products, instruct booth staff to immediately make corrections in system so that product can be returned to refrigeration. - Evaluate performance of staff periodically (by means of observation and feedback from other managers and customers) for personnel actions such as retention, promotion, pay increase, transfer, reward or dismissal of employees. Work to develop a friendly atmosphere and good morale in the department; give feedback (positive or negative) and recognition to employees on a regular basis. - Discuss with Store Manager any personnel situations or policy violations that may have an adverse effect on department operating performance or any situations that may require disciplinary action; initiate disciplinary action or make recommendations as to appropriate disciplinary action according to Fiesta's disciplinary policies. - Conduct periodic checker audits for overages and shortages. Administer monthly checker tests to keep checkers current on policies, procedures, and products. - Secure and maintain the manager's cash tray; make change for checkers; balance the tray. - Ensure that all policies and procedures designed to protect the company's assets are followed at all times; communicate policies and expectations to employees; observe employee actions for compliance; take action as necessary to correct behavior. - Maintain strict adherence to security procedures, including key control, password security, etc.; ensure that checkers and others with password security do not share passwords or use others' passwords to perform system operations that are above their own security level. Keep the Store Manager and/or key staff members informed of any unusual or unauthorized activity in and around the store. - Assign responsibility for ordering front-end supplies (register paper, ribbon, etc.) and monitor to ensure proper levels and proper control. - Facilitate product transfers between departments or between stores from time to time. - Maintain a current Food Certification (recommended) and a current TABC. license (required). - Direct the preparation of the front-end for quarterly inventory and monitor preparations in other departments, assisting when necessary. - Actively participate in weekly department managers' meeting. - Maintain familiarity with all local, state, and federal laws and ensure compliance among checkers (liquor and tobacco sales, WIC sales, etc.) Secondary Job Duties: - Knowledge of the front end computer systems to troubleshoot and resolve problems. - Follow through on all new programs and policies and stay current with changes in policies and procedures. - Ensure that associates understand company policies and procedures throughout the department and set an example which exhibits these policies. - Work with front end associates to correct areas of performance that need attention; identify problems and make recommendations to the store manager as appropriate. - Present favorable impression in dress, personal hygiene, and a business attitude and professional image at all times. - Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. - Other duties as assigned by management.QUALIFICATIONS - Must be 21 years of age. - High school diploma or GED, some college preferred. - Three to five years' experience in a retail environment. - Excellent customer service skills required; ability to make decisions and provide direction.COMPETENCIES Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: - Never-sitting. - Occasionally-Carrying up to 50 lbs., pushing up to 250 lbs., lifting up to 50 lbs., pulling up to 250 lbs., climbing up to 8 foot height, kneeling, crouching, crawling, reaching waist/overhead level, and smelling. - Frequently-Bending, balancing, stooping, and manual dexterity. - Continuously-standing on tile/concrete, walking on tile/concrete, talking, seeing, and hearing. Safety Risk Factors: - Occasionally-Loud noise, slippery floor surface, hazardous equipment, contact with sharp objects, contact with skin irritants, toxic exposure(see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions. - Frequently-Twisting of back and neck and cluttered floor surface. Other: - Varied, irregular schedules. - Working environment is inside.

JOB BRIEF Front-End Managers are responsible for the overall operation of a store's front-end, including the parking lot, entrance, lobby areas (lotto, vendor areas, check-out, courtesy booth front, etc.), and supervising the staff assigned to these areas (parking lot attendants, sackers, checkers, restock clerks, maintenance). Primary responsibility is to ensure that high standards of customer service are maintained by front-end personnel.PRIMARY JOB DUTIES - Oversee the front-end during open hours; shift front-end resources to areas in need of customer service (i.e., move sackers from lane to lane; send help to the Lotto counter); direct customers to available resources to provide excellent service. - Observe interactions with customers and step in to facilitate customer service as needed (approving exceptions, overriding system errors, ensuring fast price checks, handling returns, resolving customer inquiries and complaints, etc.). Resolve customer complaints to the full satisfaction of the customer. - On a rotating basis with other front-end managers, responsible for opening, crunch, closing, and overnight shifts, including ensuring sufficient staff in each of the front-end areas; will be responsible for ensuring that supplies and equipment for customer service are ready and in place, that front-end areas are well-organized, clean, and safe for customer traffic, and that core processes are in place and staff is accomplishing desired outcomes in an efficient manner. - Observe the department for conditions that cause shrink (restock items, overuse of bags, items left under shopping basket, discounting, sliding, etc.) and take action to correct, including reporting conditions and situations to Loss Prevention and/or the Store Manager when appropriate. - Make regular inspections of the front-end of the store to ensure front-end staff is maintaining company standards as outlined on the Front-End Checklist. - When in charge of the store or as directed by Store Manager, monitor conditions in the store and assist department managers in taking remedial action when necessary to ensure company standards for cleanliness, presentation, and service are achieved. - Enforce all company policies and procedures as they relate to front-end operation. Ensure that efficiency procedures are being followed consistently; review checklists, coach, and enforce adherence to established processes. - Schedule and supervise special store activities such as store tours, club parties, sidewalk sales, holiday promotions, etc. - Monitor the parking lot periodically to ensure parking lot attendants are collecting baskets regularly, maintaining parking lot conditions, and ensuring that there are baskets available for customers at the entrances. - Maintain and coordinate a regular cleaning and housekeeping program for the front-end area and direct front-end employees in following the program. Direct maintenance staff in keeping front-end areas clean and free of trash and spills. - Interview candidates for front-end positions and assess candidates against Fiesta's standards for customer service; hire and/or recommend candidates for hire into front-end positions. - Coordinate and ensure that selected candidates are smoothly processed through the initial hiring process, including attendance in orientation, and viewing of safety videos before beginning job training. - Schedule, conduct or direct, and monitor training as designed for each position - Input new team members into the scheduling system. On a weekly basis, using the front-end labor scheduling system, prepare a front-end schedule that will ensure maximum customer service, while taking into consideration the labor budget, and reasonable scheduling needs of the front-end staff; review schedule with other managers, make final adjustments, and post for staff. - Monitor front-end schedule and personnel continuously during store's open hours; note arrivals of team members; make adjustments when team members fail to report; monitor customer flow and adjust assignments to maintain high levels of customer service and minimize unproductive expenditure of time; manage staff transitions (on/off duty, breaks). - Monitor the labor budget and make necessary adjustments so as to meet budget expectations. - Instruct checkers to prepare cash pick-ups in order to maintain proper levels of cash in checkers' trays; ensure the security of cash pick-ups by efficiently collecting the pick-ups, properly transferring the cash out of checkers' trays; turning over cash pick-ups to the booth without distraction. - Assign supplemental duties to checkers as required (clean front-end shelves, refill bags, refill each check-out drawer with extra supplies, resupply weekly ads, collect and return hand baskets to front door area, etc.). - Ensure that checkers and sackers and others involved in price checks follow proper steps to identify and record bad scan information for Scan Coordinator to research and resolve; follows up with Scan Coordinator on pricing problems identified by checkers; when pricing problems occur with perishable products, instruct booth staff to immediately make corrections in system so that product can be returned to refrigeration. - Evaluate performance of staff periodically (by means of observation and feedback from other managers and customers) for personnel actions such as retention, promotion, pay increase, transfer, reward or dismissal of employees. Work to develop a friendly atmosphere and good morale in the department; give feedback (positive or negative) and recognition to employees on a regular basis. - Discuss with Store Manager any personnel situations or policy violations that may have an adverse effect on department operating performance or any situations that may require disciplinary action; initiate disciplinary action or make recommendations as to appropriate disciplinary action according to Fiesta's disciplinary policies. - Conduct periodic checker audits for overages and shortages. Administer monthly checker tests to keep checkers current on policies, procedures, and products. - Secure and maintain the manager's cash tray; make change for checkers; balance the tray. - Ensure that all policies and procedures designed to protect the company's assets are followed at all times; communicate policies and expectations to employees; observe employee actions for compliance; take action as necessary to correct behavior. - Maintain strict adherence to security procedures, including key control, password security, etc.; ensure that checkers and others with password security do not share passwords or use others' passwords to perform system operations that are above their own security level. Keep the Store Manager and/or key staff members informed of any unusual or unauthorized activity in and around the store. - Assign responsibility for ordering front-end supplies (register paper, ribbon, etc.) and monitor to ensure proper levels and proper control. - Facilitate product transfers between departments or between stores from time to time. - Maintain a current Food Certification (recommended) and a current TABC. license (required). - Direct the preparation of the front-end for quarterly inventory and monitor preparations in other departments, assisting when necessary. - Actively participate in weekly department managers' meeting. - Maintain familiarity with all local, state, and federal laws and ensure compliance among checkers (liquor and tobacco sales, WIC sales, etc.) Secondary Job Duties: - Knowledge of the front end computer systems to troubleshoot and resolve problems. - Follow through on all new programs and policies and stay current with changes in policies and procedures. - Ensure that associates understand company policies and procedures throughout the department and set an example which exhibits these policies. - Work with front end associates to correct areas of performance that need attention; identify problems and make recommendations to the store manager as appropriate. - Present favorable impression in dress, personal hygiene, and a business attitude and professional image at all times. - Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. - Other duties as assigned by management.QUALIFICATIONS - Must be 21 years of age. - High school diploma or GED, some college preferred. - Three to five years' experience in a retail environment. - Excellent customer service skills required; ability to make decisions and provide direction.COMPETENCIES Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: - Never-sitting. - Occasionally-Carrying up to 50 lbs., pushing up to 250 lbs., lifting up to 50 lbs., pulling up to 250 lbs., climbing up to 8 foot height, kneeling, crouching, crawling, reaching waist/overhead level, and smelling. - Frequently-Bending, balancing, stooping, and manual dexterity. - Continuously-standing on tile/concrete, walking on tile/concrete, talking, seeing, and hearing. Safety Risk Factors: - Occasionally-Loud noise, slippery floor surface, hazardous equipment, contact with sharp objects, contact with skin irritants, toxic exposure(see Material Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions. - Frequently-Twisting of back and neck and cluttered floor surface. Other: - Varied, irregular schedules. - Working environment is inside.

A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitabilityWhat will I be doing?As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Schedule, assign daily work, lead pre-shift meetings, inform and train team members Monitor, observe and assist in evaluating team member performance Monitor lobby traffic and adjust staffing accordinglyWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Aspenwood Company has opportunities for a full time Concierge/Front Desk/Security associate at our Village at the Triangle location an Independent Living, Assisted Living, and Memory Care senior community. Full Time: 7:00 a.m. - 4:00 p.m. Must be available to work weekends and holidays. The concierge is responsible for establishing first impressions by being a welcoming face and source of information for residents, families, prospective residents, guest and employees. The concierge must be professional, friendly, focused, detail oriented, and promptly responsive to requests. Must desire to work with seniors and have a tolerance for behaviors associated with dementia and other aging processes. EOE/M/F/D/V