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HR Representative Salary in Tempe, AZ

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Payroll Support Representative
ADP, Tempe
ADP is hiring a Payroll Support Representative -- Level I. The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response to a wide variety of questions and issues presented by Client Payroll Administrators. The person in this role will use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations as well as third party vendors that provide services to our Clients. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases. This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll Support Representative will also be assigned to a specific group of Clients for the purpose of providing proactive updates and information.Client Facing with Assigned Non-Comp Payroll Client BaseWorks in an inbound phone support modelProvides WFN/AutoPay Payroll Technology SupportSupports General PR, HR & Benefit QuestionsSupports Payroll Processing Questions and IssuesConducts Initial Issue TroubleshootingWorks with internal teams to resolve complex issues At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.RESPONSIBILITIES:Respond to questions from Clients regarding the use of the WFN, PayX, ezLM, Portal, and HRB applications. Provides application/navigation support.Assist Clients with Client data maintenance, setup, configuration changes in AutoPay Mainframe, WFN, ezLM, HRB and the Portal and coordinates with all functional areas (e.g. PTO, Special Calcs, Time and Attendance schedule, 401k, etc.) as needed.Performs new feature setup requests (e.g. Group Term Life, HSA, direct deposit calcs, special calcs, Benefit Accruals, Multi-J, split wraps, add'l locations, etc.).Assists and supports Clients with Payroll processing questions and issues.Use on-line tools and other resources to research and respond to Client inquiries requiring guidance on how to address a wide variety of payroll, pay practice and payroll tax questions and situations.Collaborates with internal Clients/Partners (401k, FSA, Tax, etc.) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations.Escalates Client issues to SSS, Tech Services, Project Services, Connections Team, Carriers, Development or other 3rd parties as appropriate. Communicates status and resolution to Client. Completes complex projects including:1. Calculation updates, special reports, tax amendments, company setup, troubleshooting2. PTO, OT, Double Time, etc. researches historical data for adjustments needed3. Researches Benefit Accruals recalculates and imports corrections.Assists Client with tax changes for understanding, conducts research and follow-ups as needed.Performs other related duties as assigned.Occasional extended hours during peak seasons. May work 5 - 10 hours of OT 6 - 8 weeks of the year. Functional Responsibility:Provides WFN/AutoPay Payroll Technology SupportSupports General PR, HR & Benefit QuestionsSupports Payroll Processing Questions and IssuesTypical Assignments:Typically will focus on smaller and/or less complex clients.Complexity may be measured by one or more of the following: # of employee, structure of client's PR Department, utilization of PR functionality, complexity of PR configuration, unique workflows, etc. Decision Making/Judgment:Decisions made are based on established processes and procedures. Exceptions are referred to manager or senior team membersContact (Internal & External):Internal: work with other ADP Teams for escalations, issue resolution and collaboration with other service areas and collaboration with other service areasExternal: ADP Client Contact QUALIFICATIONS REQUIRED:Education:Bachelors Preferred. Completion of FPC (Fundamental Payroll Certification).Experience:Minimum 2 years of payroll processing experience. Basic knowledge of payroll tax deposit, filings, principles and wage and hour laws. Expected to achieve a working knowledge of the following applications:WFN ( Portal)PR Module, HR Module, TA ModuleWage GarnishmentsTax RegistrationTotal Tax PlusADP ReportingGLI ADP ToolsSharePointAutoPay MainframeLUMINAll internal tools to support the offeringExposure to additional offerings:Comp Benefits, Comp HRCOBRAFSA401k
Customer Service Representative
Calculated Hire, Tempe
Customer Service Representative IHybrid - Tempe, AZ3-month Contract (W2), Weekly Pay (40 hours/week)Pay Rate: $19.50/hr.Desired Start Date: 5/6/2024Calculated Hire is in search of a Customer Service Representative I for our Fortune 100 Financial Services company. You will be responsible for the following:Job DescriptionSupport Customer Service: seek ways to improve individual work processes within established procedures. Perform routine customer support tasks.Regularly receive direction from supervisor and escalate questions and issues.Interact with client personnel on basic information. Required Qualifications:6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.Ability to multi-task in a faced paced environment.Microsoft OfficeHandling inbound and outbound calls.Cold CallingDesired QualificationsCall Center Representative ExperienceCall Center Environment Experience
Field Technical Support
BC Forward, Tempe
BCforward is currently seeking a highly motivated Field Technical Support at Tempe, AZ 85281. Position Title: Field Technical SupportLocation: Tempe, AZ 85281Anticipated Start Date: 04/29/2024.Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 24+ Months Contract with Strong Possibility of Extension.Job Type: [FULL TIME (40 HRS WEEKLY)] [CONTRACT], [ONSITE]Pay Range: $19.50/hr - $25.00/hr.Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Job Description:This is a full-time onsite technician role at a Client campus. The candidate should be onsite 0800-1700, with potential coverage 0700-1900. The primary responsibilities include printer service and repair and customer interaction along with administrative responsibilities and metric management.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.Keywords:printer service, repair, and customer interaction.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format Please reference job code 221408 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationTempe, AZ (Onsite)Job TypeInstallation - Maint - RepairExperienceNot SpecifiedDate Posted04/15/2024
Lead Audio Visual Technician
Logicalis, Tempe
Job Description SummaryInstalls, modifies repairs and maintains commercial audio and video systems under direction and supervision of lead technician. Assists in surveying installation areas to determine work methods, tools, and materials. Essential Duties and ResponsibilitiesPerforms all required design install tasks to create working AV design. Installs, services, tests, troubleshoots, or programs numerous Audio-Visual Systems including Extron, Bogen, Cisco, etc. Determines closet and equipment rack layouts and installs audio/video equipment. Programs, configures, loads and tests code for control and DSP systems. Demonstrates job site leadership; acts as customer liaison in absence of Project Manager. Performs client training as needed. Fills out and communicates all required paperwork each day prior to leaving job site; responsible for job documentation as needed. Performs all tasks required on site to complete entire scope of work committed to customer. Installation of the following: Projectors and screens Speakers (wall, ceiling, or floor) Flat panel displays (wall or ceiling mount) Cameras (wall or ceiling mount) Microphone I (table-top, ceiling, wireless) Structural mounting and rigging Rack fabrication and equipment staging Enhanced Category 6 and Fiber Optic Structured Cable Distribution Systems, mounts and necessary hardware Outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards Control programs (Extron) - Creation, testing and implementation Grounding infrastructure and performs grounding tests Performs operation of test equipment: Voltmeter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multi-Meter, and Impendence Meter. Works in teams or independently to integrate various low voltage systems and complete commercial installation and service projects. Attends training and safety meetings. Works safely at all times utilizing necessary Personal Protection Equipment. Attends and learns from provided training to keep certified and knowledgeable of all required product lines. Mentors Level I, Level II and level III Technicians. Maintains and references industry standards including ANSI, EIA/TIA, and local and National Electric Code. Performs work in retrofit and new construction environments; implements cutovers. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education:High School education or Technical Trade school diploma. Experience / Technical RequirementsKnowledge (or ability to quickly learn) converging technologies (Video over IP). Knowledge of audio: sound reinforcement, paging, public address, background music, commercial intercom (Bogen), DSP, balancing, and gain structure. Knowledge of video: projector technologies, video formats, and presentation designs. 3 years' experience in communications infrastructure installation (fiber, copper, coax, hybrid). Proficient use of all Microsoft Office applications. Certifications One or more of the following:Bogen Nyquist IP Intercom CertifiedBogen Quantum CertifiedBSS DSP CertificationCisco CCNAExtron AV Associate CertificationExtron Control System CertificationOther Skills and Abilities Ability to work extended hours (overtime) as needed; nights and weekends. Ability to be regularly scheduled for on-call status if needed. Must be able to work safely following company policy/procedures on safety. Flexible to learn and perform additionally required tasks.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. NOTE: It is Logicalis' practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they've completed the test satisfactorily (i.e., TB Test negative). As a condition of employment this role requires a valid Driver's License which must always be maintained. Hourly Compensation Range: $25/hr to $35/hr
Audio Visual Technician
Logicalis, Tempe
Job Description Summary Installs, modifies repairs and maintains commercial audio and video systems under direction and supervision of lead technician. Assists in surveying installation areas to determine work methods, tools, materials, etc. Essential Duties and ResponsibilitiesAssists and performs all required design install tasks to create working AV design. Installs, services, tests, troubleshoots, or programs numerous Audio-Visual Systems including: Bogen, Cisco, Extron, etc. Determines closet and equipment rack layouts and installs closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures, and audio/video equipment. Loads and tests code for control and DSP systems. Makes minor programming changes under direction of engineer or programmer. Demonstrates job site leadership; acts as customer liaison in absence of Project Manager. Performs client training as needed. Fills out and communicates all required paperwork each day prior to leaving job site; responsible for job documentation as needed. Performs all tasks required on site to complete entire scope of work committed to customer. Installation of the following: Projectors and screens Speakers (wall, ceiling, or floor) Flat panel displays (wall or ceiling mount) Cameras (wall or ceiling mount) Microphone I (table-top, ceiling, wireless) Structural mounting and rigging Rack fabrication and equipment staging Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems, mounts and necessary hardware Outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards Control programs (Extron)- upload and download capability Grounding infrastructure and performs grounding tests Performs operation of test equipment: Voltmeter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multi-Meter, and Impendence Meter. Works in teams or independently to integrate various low voltage systems and complete commercial installation and service projects. Attends training and safety meetings. Works safely at all times utilizing necessary Personal Protection Equipment. Attends and learns from provided training to keep certified and knowledgeable of all required product lines. Mentors Level I and Level II Technicians. Maintains and references industry standards including ANSI, EIA/TIA, and local and National Electric Code. Performs cable splices for copper and optical fiber; identifies active circuits. Performs work in retrofit and new construction environments; implements cut-overs. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education:High School education or Technical Trade school diploma. Experience / Technical RequirementsKnowledge (or ability to quickly learn) converging technologies (Video over IP). Knowledge of audio: sound reinforcement, paging, public address, background music, commercial intercom (Bogen), DSP, balancing, and gain structure. Knowledge of video: projector technologies, video formats, and presentation designs. 3 years' experience in communications infrastructure installation (fiber, copper, coax, hybrid). Successfully completed InfoComm Quick Start to Audiovisual Industry and OSHA 10-Hour Construction courses. Proficient use of all Microsoft Office applications. Certifications One or more of the following:Bogen Nyquist IP Intercom CertifiedBogen Quantum CertifiedBSS DSP CertificationCisco CCNAExtron AV Associate CertificationExtron Control System CertificationInfoComm CTS CTS-I General CertificationOther Skills and Abilities Ability to work extended hours (overtime) as needed; nights and weekends.Ability to be regularly scheduled for on-call status if needed.Must be able to work safely following company policy/procedures on safety.Flexible to learn and perform additionally required tasks.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. NOTE: It is Logicalis' practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they've completed the test satisfactorily (i.e., TB Test negative). As a condition of employment this role requires a valid Driver's License which must always be maintained. Hourly Compensation Range: $22/hr to $32/hr
Security Technician (CCTV)
Logicalis, Tempe
Job Description Summary Installs, maintains and repairs physical security solutions including intrusion detection, IP-based closed-circuit television (CCTV), access control and intercom systems. Essential Duties and ResponsibilitiesPerforms advanced security software and hardware installations.Installs and terminates cabling and devices for CCTV, card access and security systems.Troubleshoots and processes service related tickets as assigned by Managed Services.Terminates LAN and telephone cabling for outlets, cords, and IDF/MDF locations.Completes installations and interconnects per designs.Supports and participates in shop and field testing as directed by manager.Accurately catalogues equipment operational performance results as defined by division standards or project specifications.Delivers project materials when required.Demonstrates common safety practices.Attends training/safety meetings; supports all directives and requirements regarding OSHA.Completes work orders and tasks as assigned.Performs rack and stack of equipment.Checks in and returns job materials as dictated.Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Education:Associate's Degree in related area. Experience / Technical Requirements 3 years experience in supervisory role with security system product knowledge and ability to interpret technical documentation and electrical blueprints.Formal electronics training.Relevant work experience in CCTV security field.Understanding and working knowledge of personal computers and printers.Proficient use of all Microsoft Office applications and Windows operating systems.May consider an equivalent combination of education and experience. Certifications One or more of the following:Cisco Physical Security Milestone Ocularis Basic (On-Net Surveillance Systems Inc. (OnSSI))iPro Certified Reseller (Panasonic iPro)Other Skills and Abilities Excellent customer service, verbal and written communication skills.Ability to work occasional extended hours and assignments to on-call status.Attention to detail and quality assurance.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. NOTE: It is Logicalis' practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they've completed the test satisfactorily (i.e., TB Test negative). As a condition of employment this role requires a valid Driver's License which must always be maintained. Hourly Compensation Range: $25/hr to $35/hr
Customer Service Representative
Insight Global, Tempe
An employer in the Tempe, AZ area is looking for a large group of Dispatchers to work hybrid as they are staffing up for one of this company's busiest time of the year. These individuals will be responsible for taking a heavy amount of phone calls and helping coordinate and communicate between carriers and facilities. This is a heavy phone support role taking mostly calls from truck drivers, so we are looking for candidates who are comfortable taking a heavy number of inbound calls and helping resolve issues.We are looking for individuals who are driven, have excellent communication skills and are quick learners. In addition, we are looking for individuals who have flexibility with schedules, are willing to work mandatory overtime up to 20 hours of OT per week for occasional weeks of the year, and must be comfortable working holidays including MLK Day, Easter, Memorial Day and 4th of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve and New Years Eve.Desired Skills and Experience:1+ years of recent relevant experience in a heavy phone support roleStrong communication and customer service skills and patience, must be comfortable in a heavy phone support role.Experience using Excel and overall tech savvyAbility to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast paced environmentMust have a flexible schedule and be ok with overtimeMust be ok working through holidays such as Fourth of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve, New Years EveAble to start on Monday 4/1Able to consistently work weekendsAble to work either of the following shifts: 9:30am - 6pm and 1:30pm to 10pmAble to work a HYBRID schedule in Tempe, AZPay = $20.82/hrBenefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Human Resources Coordinator / Support
Kforce Inc, Tempe
RESPONSIBILITIES:Kforce has a client that is seeking a Human Resources Coordinator/Support in Tempe, AZ.Overview:The Human Resources (HR) Service Center Specialist is responsible for supporting the company's employee service center serving employees, managers, and various external stakeholders for the Americas Region (USA, Canada, and Latin America). Although this position is operational and transactional in nature, the successful individual supports a critical control function within the HR Shared Services organization providing general customer service, transactional support, and information to employees across the regions.The HR Service Center Specialist is responsible for driving employee and manager self-service and providing Tier 1 level support to employees at all organizational levels across the company. In support of this objective, you will be creating, assigning, escalating, and resolving cases within our Case Management System and completing transactions via Workday. Inquiries come into the department via primarily three channels: email, telephone, and chat. Because of this, your ability to multi-task and communicate effectively (both verbal and written) is crucial.Major Responsibilities: Manage, assign, and resolve cases assigned by you or by others, coming into the department from multiple channels including by phone, email, or chat Expedite incoming inquiries and create cases in real-time with the goal of resolution of assigned cases within our established Service Level Agreement (SLA) timeframe Process routine system transactions in Workday in a manner consistent with established procedures and deadlines Perform daily BAU (business-as-usual) work including checking shared mailboxes, daily mail-outs, unemployment claims, document requests, and the completion of various other transactionsREQUIREMENTS: Associate's degree or 2-3 years of college work or equivalent experience Demonstrate a passion for customer service, excellent organizational skills, and prior work experience in a Human Resource/Employee Service Center, busy Call/Contact Center, or work as an HR Generalist Must be able to meet monthly objectives as established by the management team Must have energy and stamina to handle high call volume and repetitive tasks Strong customer service and problem-solving skills Strong verbal and written communication skills with the outcome of achieving understanding across all employee levels and groups Demonstrate energy, and enthusiasm and inspire within the teamPreferred Skills: Minimum experience of 2-3 years as a support center representative specializing in Human Resources support is preferred Experience in payroll is a plus Experience with Workday or HR Case Management, ServiceNow, or a similar case management tool is highly desirable Bilingual (Spanish) is preferred but not requiredOther Information: Available shift is 7-4pm, Monday through Friday Occasional overtime may be available Current work arrangement is 3 days remote and 2 days in the Tempe, AZ office but is changing to 4 days in office, ETA end of the year The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.