Job Description Summary Designs, develops, analyzes, troubleshoots, and documents computer network and infrastructure. Supports client environments as member of Logicalis' 24x7x365 operations team. Responsible for support, incident, problem, change, configuration, performance, and capacity management of devices and resources monitored by Logicalis Managed Services. Provides Tier 3 engineering and support for relevant technology of environments. Essential Duties and Responsibilities Designs, installs, and troubleshoots Cisco Application Centric Infrastructure fabric, including Network Centric and Application Centric deployments Performs design and analysis of IP addressing, network security, internet access, e-mail, DNS, NT related services, disaster recovery, content filtering, power considerations, and remote access. Demonstrates understanding of ethernet frames, frame switching, ether types, T-1, DS-3, PPP, Frame Relay. Masters assigned discipline within technical offering (ie: video, security network management, remote access, routing). Responds and solves client issues utilizing technology tools, procedures, and training through awareness of service offerings and Service Level Agreements (SLAs). Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in place for each client when working to resolve client requests or outages. Provides direct client interaction as needed in support of client operations. Performs a high level of troubleshooting. Develops design schematics (using Visio, MS PowerPoint and sketches.) Attains quick problem resolution during implementation and/or troubleshooting of systems. Tests, evaluates, and develops new products, offerings, and solutions.Conducts training of team members in both formal and informal environments. Handles several tasks simultaneously (ie: pre-sales designs, troubleshoot and develop internal network, respond to network down emergencies). Communicates all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes) with manager. Creates, uses and maintains technical and process documentation. Remains current on technical and company related literature/correspondence and regularly reviews administrative procedures. Coordinates service outages with Service Delivery Managers as required. Documents post-incident response and root cause analysis. Sets course for repeatable processes and auditing Logicalis processes against service descriptions. Provides technical leadership and acts as technical resource and mentor to team members. Oversees and executes as needed client health checks in support of client operations. Executes technology onboarding checklist (integration projects) and documents risks in integration projects. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years in Cisco environments; switches, routers, and firewalls.Experience with Cisco SD-WAN (Viptela)Experience with Cisco DNA CenterExperience with Cisco MerakiExperience with Fortinet and/or Aruba network devicesSpecialty such as network infrastructure, network security or network management.Proficient use of all Microsoft Office applications. Certifications One or more of following Cisco certifications: Cisco Certified Network Associate (CCNA)Cisco Certified Network Professional (CCNP)Other Skills and Abilities Possess strong organizational skills, ability to prioritize work.Ability to multi-task (projects, new requirements, equipment failures, design changes).Exceptional customer service, verbal and written communication skills.Demonstrated track record for completing complex engineering tasks.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicablefederal or state laws. Salary Compensation Range: $77,500 to $101,000

Sr Manager, Third Party Resilience

SPECTRUM, Stamford

JOB SUMMARYThe Sr Manager, Third Party Resilience, is responsible for developing, implementing, and maintaining robust third-party risk management processes and procedures, while working closely with various stakeholders across the organization to assess, monitor, and mitigate risks associated with third party vendors, suppliers, and partners. This role will support the design, implementation and maintenance of Charter's Third-Party Risk Management Framework for the Business Continuity Office.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently supports all efforts to simplify and enhance the customer experience.Support the design and implementation of Charter's Third-Party Risk Management Framework for the Business Continuity Office. Conduct comprehensive risk assessments of third-party vendors to identify potential risks and vulnerabilities to Charter.Perform thorough due diligence on prospective third-party vendors to evaluate their reliability, security posture, and compliance with industry regulations and standards.Collaborate with legal and procurement teams to review and negotiate contracts with third party vendors, ensuring that appropriate risk mitigation measures are included.Implement ongoing monitoring mechanisms to track the performance of third-party vendors throughout the lifecycle of the relationship.Develop and maintain incident response plans to address disruptions involving third party vendors, coordinating with internal teams and external stakeholders as necessary.Conduct training sessions and awareness campaigns to educate employees on third party risk management best practices and procedures.Prepare and present regular reports to senior management on the status of third-party risk management activities, including identified risks, mitigation strategies, and compliance efforts.Partner with other Business Continuity and function / business leaders to apply appropriate protocols and prevent third party risks.Assist in evolving the capabilities of the organization's Business Continuity program. Perform other duties as required.MAJOR DUTIES AND RESPONSIBILITIESREQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeDemonstrated understanding of risk assessment methodologies and industry standardsEffective analytical skills with the ability to identify and evaluate potential risks and vulnerabilitiesAbility to lead and participate in multiple projects simultaneouslyAbility to manage complex projects and providing solutions to business challengesEffective communication and presentation skillsAbility to work in a federated model using influencing and supporting skillsAbility to interact effectively with all levels of managementAbility to work independently with minimal instructionsAbility to perform effectively in a fast-paced environmentRequired EducationBachelor's degree in related field: business continuity, risk management, operational resilience or equivalent or combination of education and experienceRequired Related Work Experience and Number of YearsExperience in third party risk management, business continuity, operational risk, operational resilience or related role - 7+Experience leading or managing third party risk, business continuity, operational risk, operational resilience or related teams - 3+PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgePreferred EducationCertified professional designations such as Certified Third-Party Risk Professional (CTPRP), Certified Information Security Manager (CISM), or Certified Information Systems Security Professional (CISSP), etc.), are highly desirablePreferred Related Work Experience and Number of YearsExperience in third-party risk management, vendor management, or related roles within the telecommunications industry

Sr Manager, Third Party Resilience

SPECTRUM, Stamford

Prop Manager/Comm Office - General Manager

Harbor Group Management, Stamford

Commercial Office - General Manager Operational responsibility for one or more commercial office buildings. Responsibilities include collecting rents, overseeing maintenance of common areas and grounds, interfacing with tenants and preparing and operating to the annual budget. You will work closely with the leasing agent in showing property and answering questions from prospective tenants.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company. Key Role Responsibilities: Directly responsible for the day-to-day management of a portfolio of commercial properties including Class A office, Class B office, and retail Discusses with tenants terms and conditions for providing management services, stipulating extent and scope of management responsibilities, services to be performed, and costs for services. Leads customer service program and interacts daily with tenants, visitors and employees of the building to ensure a safe, clean and class A environment is maintained. Corresponds with all vendors to ensure satisfactory provision of services, in accordance with contract documents. Employs, or contracts for services of, security, maintenance, grounds keeping personnel and onsite management personnel if required Directs preparation of operating and financial reports on status of properties, including project updates, variance reports, occupancy rates and dates of expiration of leases. May be responsible for collecting specified rents and impounds. Directs bookkeeping functions, or credits client account for receipts and debits account for disbursements such as management services costs, and upkeep and maintenance costs. Recommend issuance of check for monies due vendors, tenants and/or contractors. Arranges for alterations to, or maintenance, upkeep, or reconditioning of property as specified in management services or lessee's agreement. Prepares periodic inventory of building contents and property condition, and forwards listing to asset manager for review. Supervisory Responsibilities: Manages one or more subordinate supervisors who supervise a total of 1-8 employees in the Building Maintenance. Responsible for the overall direction, coordination, and evaluation of this department. Also may directly supervise 1-4 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Primary Requirements Include: High School Diploma, Bachelor's degree in business, construction, or related field preferred Minimum of seven (7) years of commercial property management, i ncluding recent experience managing a Class A property Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reports Familiarity with building systems, lease negotiation, documentation, and administration. Must be a well-organized and self-directed individual, with exceptional time management skills, including the ability to work under tight deadlines, prioritize and efficiently manage multiple complex projects and must be detail oriented. Must have at least (3) years of personnel management experience Experience in multi-site property/facilities management Technical Skills: Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point) and Adobe Acrobat required. Experience using a property management accounting platform, such as Yardi, Kardin or MRI (Required) BOMA - Real Property Administrator (RPA) or IREM - Certified Property Manager (CPM) Designation (Desired) S: Physical Requirements/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to travel up to 40%, either by driving automobile or commercial flying. Travel may require overnight stays. #LI-AD1