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Customer Service Representative Salary in Salt Lake City, UT

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Customer Service Rep - P/T Seasonal
Honeybucket, Salt Lake City
HoneybucketCustomer Service Rep - Part-Time Hourly Pay: $16.00 to $17.00 (DOE) 20-29 hours per week, in office. Seasonal (May - September) Paid Weekly Honey Bucket, a division of Northwest Cascade, is changing expectations by providing exceptional portable sanitation and site services in our community. With over 750 employees across seven states, our team exceeds customer expectations in portable restrooms and services, hand-washing stations, fencing, and storage containers. We're an employee-owned company that provides under-credentialed overachievers an opportunity to earn more than just a paycheck.Day in the Life:Honey Bucket has an immediate opening for a Part-Time Seasonal Customer Service Rep. This individual must be upbeat with clear communication and time management skills. The individual must be able to multitask and work at a fast pace environment. Our goal is to leave each customer feeling 100% satisfied on the first call and that they were our most important call of the day.Duties: Work with inbound and/or outbound phone calls, email and other forms of communication to address the needs of our customers. Accurately and efficiently, input orders and appointments into multiple different computer programs, documenting inquiries for outside sales. Problem solving independently and as a team. Handle escalated phone calls in a timely manner to minimize customer irritation; provide summary to managers. Excellent interpersonal, verbal and written communication skills General office duties including data entry, creating Word and Excel documents. Flexibility in performing all other duties needed on an AD-Hoc basisQualifications and Skills:The ideal candidate will be able to multitask and work at a fast paced, and must be passionate about taking care of each customer, figuring out what they need and convincing them that NW Cascade, Inc. and Honey Bucket are the best choice. Our goal is to leave each customer feeling they are 100% satisfied. MUST BE DEPENDABLE AND HAVE EXCELLENT ATTENDANCE 3-5+ years Customer service and/or general office administrative experience preferred. Strong organization and time management skills Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment. Pass a pre-employment drug testWe Offer:Northwest Cascade, home of Honey Bucket is committed to the growth and development of our employees' offering on the job training, advancement opportunities and a unique life-long learning program that provides tuition reimbursement for almost any class.We reinvest 20% of net profits into employees through annual performance bonuses and provides shareholder opportunities to management.Conquering tough jobs with diversity and inclusionAt Northwest Cascade, home of Honey Bucket, opportunities are equal for all people (race, gender, age, religion, and identity) through hard work and achievement. Our sense of pride, passion, and belonging unites us in our commitment to doing tough jobs for our customers. We have learned through experience that different ideas, perspectives, and backgrounds create a strong and innovative workforce that delivers outstanding results.IND123PI238801489
Dispatch Customer Service Representative - Salt Lake City, UT
Oldcastle, Salt Lake City
Job ID: 492555Jack B. Parson Companies, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength. Position Overview: This is a skilled position with a primary responsibility to provide "on time" service to the customer and to control the flow of equipment and manpower at their respective plants.Key Responsibilities (Essential Duties & Functions) •To have a pleasant and accommodating voice over the phone and always demonstrate a positive "can do" attitude. •To always be proactive rather than reactive by calling customers when deliveries will be late or could possibly go early. •Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.•Ability to follow verbal and written instruction. •Ability to do basic math. •Must be able to demonstrate teamwork ethic. •Must have geographical knowledge of the Wasatch Front. •Must have basic computer knowledge •Must have basic knowledge of ready mix concrete. •Standard Driver's License is required.Education/Experience • High school diploma or General Education Degree GED is preferred. • Previous related experience in the construction field is a plus.Physical Requirements While performing the duties of this job, the employee is occasionally required to crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must occasionally lift and/or move anywhere up to 50 lbs. Physical agilities test may be required.Work Environment The employee is occasionally exposed to wet and/or humid outside weather conditions; and extreme cold and/or heat. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Jack B. Parson Companies, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 4, 2024 Nearest Major Market: Salt Lake City Job Segment: Transportation, Operations
Remote Customer Care Representative
Workplace Options, Salt Lake City
Who we are:Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.Current opportunity: Customer Care RepresentativeOnsite/Hybrid/Remote: RemoteShift: will need availability for weekend or eveningSalary: $15.87 per hourWhat you will do:The Customer Care representative position provides telephonic support in various areas of customer assistance. The representative will assist families in finding child/elder care resources and/or assist customers with their employer-based tuition assistance program. The representative will receive frequent inbound and make outbound phone calls throughout the workday.Qualifications/Skills:To excel in this role, you will need the following qualifications and skills:High School DiplomaMinimum 1 year customer service experience preferredProficiency in Microsoft Office (primarily Outlook)Telephonic troubleshooting abilityExceptional time management, communication, and organizational skillsAbility to learn various computer-based case management systems?Schedule flexibility - Shifts may include evenings and/or weekends. Partial holiday coverage will be required.What we offer:At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:Full benefits package, Paid time off, 401k match, Training/tuition reimbursement, Gym reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, Employee exchange programme, Comprehensive training provided for this position.At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.For further details about WPO please check out our website www.workplaceoptions.com and this short video gives a great overview of what we do https://youtu.be/hJEOFUJ6QHU
Customer Service Representative ( remote)
PATH ARC, Salt Lake City
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)
Customer Service Representative
Perfect Placement Group, LLC, Salt Lake City
Customer Service Representative (CSR)SalesLocation: SALT LAKE CITY, UTSummary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection.Compensation: This is a non-exempt, hourly role. Hourly rates start at $18, plus Over Time (paid at 1.5x), plus Bonuses. Annual pay for new hires generally ranges between $37,500 and $50,000 or more, depending on experience, overtime hours worked and bonuses.To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:Effective and efficient handling of customer transactions.Accurately record and maintain customer contact information and details.Build and maintain company customer relationships.Answer inbound sales calls and make outbound sales calls.Consistent following up on promises and commitments in a timely manner with customers.Track stock levels to ensure customer orders are handled effectively.Assist customers in determining order requirements or services.Appropriately identify and escalate customer issues.Quote prices and credit terms, and prepare sales orders for customers.Complete sales transactions and processing of payments.Schedule trucking and delivery of material to customer, based on delivery schedule.Create shipping order and packing list.Troubleshoot customer issues during delivery process.Partner with Sales Representative to keep account transactions and literature up to date.Practice Customer focus, collaboration, and communication with teamRetain up to date knowledge of company productsPerform additional duties as required and or requested.Additionally the candidate must meet the following Education and/or Experience requirements:High School Education Required. Some college work completed preferred.Minimum 2 years' customer service experience.Clear communication with the ability to use positive language.Attentiveness.Proven ability to handle multiple tasks at once.Goal oriented focusGood mathematical skills; ability to do calculations quickly.Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment.Intermediate skills in MS Outlook, Word and Excel.Bilingual (Spanish) preferred.This role has the following physical demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk.The employee must occasionally lift, pull and move up to 50 pounds. Specific vision abilities required by this job include close vision.Benefits: Company offers a comprehensive benefits package that includes:Referral, Holiday, and Annual BonusesAnnual pay increasesPaid Time OffMedical, Dental, and Vision InsuranceCompany-paid Short Term and Long Term disability;Company-paid Life InsuranceTuition ReimbursementTraditional and Roth 401(k) plans with company matching contributionsCharitable donation matching programsFree, company-sponsored 1-on-1 tutoring for children/dependents of employees in grades k-12, including free tutoring for SAT and ACT tests.
Customer Service ( Remote work
PATH ARC, Salt Lake City
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)
Customer Service ( Remote )
PATH ARC, Salt Lake City
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)
Customer Services Area Supervisor West Region
Malvern Panalytical, Salt Lake City
Do you want to step into a high-tech world with a strong focus on innovation? Do you want to be a real business partner for our customers by offering value-added propositions? Are you looking for a position in which you can fully exploit your service skills? Do you want to do this in an international, global, but personal environment? Then this might be your chance to become a part of our innovative and enthusiastic customer support team.This is a leadership role to assist the regional service managers in driving all support initiatives throughout the region. The Area Supervisor will drive for positive customer relationships and collaborate with colleagues to provide excellent customer service. Responsible for leading and being part of the regional team with on-site installations / commissioning, routine maintenance, repair, verification, and calibration of Malvern Panalytical's product lines in the US.Job ResponsibilitiesCoaches and mentors team members to foster growth in knowledge and customer focus.Direct Manager of customer service engineers (8-10) within their region and sphere of influence to manage performance and carry out performance reviews, 1-1 meetings and other formal meetings when appropriate.Manage team to facilitate accurate diagnosis and solution of customer instrument problems.Responsible for meeting customer expectations for Malvern Panalytical Instruments' service.Works closely with commercial sales and after sales teams to drive and cultivate opportunities to promote Malvern Panalytical products and services.Performs back-up duties in place of the regional service manager when the need exists; will represent the region in various committee's and meetings when necessary.Follows and promotes Malvern Panalytical's/Customers' laboratory and safety practices. Guides direct team members to stay current on all safety and training requirements.Manages direct administrative management for direct team and assists regional manager within region for tasks such as the following: track and manage team's company owned assets; tracking spare parts stock/kits within region, monitors and signs off on regional expense reports and submitted work orders.Assist Regional Managers in optimizing resources within region to balance with customer demand fluctuation and centralized dispatch requests.Identifies training requirements for the team as and when required; assists regional team in monitoring cross training activities to support proper documentation and utilization of newly trained skillset(s).Is key part of future recruitment for the team; personal mentor, coach and guide for all new hires to make their entry into organization and part of new team welcomeDrives team to adhere to proper procedures / protocols within the systems we use to drive our business; takes part in audits to reinforce.Works with Service Managers and director to control / monitor all team activities to achieve budgets.Manages Escalations in the region ensuring the customer is kept up to date with the latest informationReports Quality and H&S issues ensuring guidelines are followed and be part of the process for instigating and implementing changes.Monitoring and helping to grow customer satisfaction using standard KPI's.Drives the region to achieve grow targets for systems and After Market opportunities.Work with installation manager to insure all equipment installations are in proper alignment with expected close dates and all required pre-installation prerequisites.Represent the Regional Service Team as the driver for certain key KPIs or program initiatives.When you join? Your career will take off with a comprehensive induction program. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.We value entrepreneurship and commitment by offering real career possibilities.You become part of a growing company where you can shape the future of our work processes.We offer a competitive compensation plan. Our benefit offerings include Medical, Dental, Vision, 401(k) with a company match, Life and Disability plans.We also offer Tuition Reimbursement and a Wellness program.Vacation, Sick, Personal and Paid Holidays.We are Malvern Panalytical. We are BIG on Small.
Customer Service Specialist
The Judge Group Inc., Salt Lake City
Location: Salt Lake City, UTSalary: $30.00 USD Hourly - $35.00 USD HourlyDescription: Customer Service Specialist Location: Salt Lake City, UT Duration: 6+ MonthsJob Description: As a contingent resource, you will actively participate in low to moderately complex initiatives within the Customer Service domain. Your responsibilities will include identifying opportunities for process improvements, reviewing and analyzing basic or tactical Customer Service assignments, and addressing challenges that require research, evaluation, and alternative selection. You'll be dealing with low-to-medium risk deliverables and presenting recommendations for resolving complex situations. While doing so, you'll exercise independent judgment and develop a deep understanding of function, policies, procedures, and compliance requirements. Additionally, you'll provide essential information to client personnel in the Customer Service department.Required Qualifications:At least 2 years of experience in Customer Service, Financial Services, or Contact Center roles, or equivalent demonstrated expertise through work experience, consulting, training, military service, or education.Work Schedule:Monday to Friday, 7:00 AM to 6:00 PMTraining:30 days of onsite trainingRemote Work:After completing training, you'll work 5 days onsite and 5 days remotely.Job Summary: You'll primarily focus on addressing brokerage complaints from CLIENT customers.Top Skills:Series 7 Certification (Must Be Active): You should have an active Series 7 certification or be within the 2-year window for reactivation.Brokerage Operations Experience: Prior experience in brokerage operations is essential.Customer Service Skills: Strong customer service experience is required.Microsoft Products: Familiarity with Microsoft products is beneficial.Verbal and Written Communication Skills: Excellent communication skills are essential. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Customer Service Specialist 2 - Contingent 156284
American Cybersystems, Inc., Salt Lake City
Innova Solutions is immediately hiring for Customer Service Specialist Position type: Contract (W2) Location: Salt Lake City, UT As a Customer Service Specialist- you would: • Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service. • Review and analyse basic or tactical Customer Service assignments or challenges that require research evaluation and selection of alternatives related to low-to-medium risk deliverables. • Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function policies procedures and compliance requirements. • Provide information to client personnel in Customer Service. The ideal candidate will have: 2 years of Customer Service Financial Services or Contact Centre experience. Brokerage background Active Series 7 certification Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! YOUR NAME: Kavita Singh TITLE: Innovator PAY RANGE AND BENEFITS: Pay Range*: *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.