Job Description Summary The Director of Sales (DOS) develops and implements sales strategy of the hotel to ensure that occupancy, average daily rate and market share goals are achieved. The DOS will work directly with the Executive Team to identify specific strategies and tactics to drive revenue according to the hotel's seasonal demand. The DOS will work with Sonesta's Marketing, Revenue Management, and Sales teams to leverage national brand strategies at the local level.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.Develop and maintain relationships with key clients in order to produce extended stay room sales by regularly selling hotel rooms through direct client contact at their place of business.Develop new accounts, maintain existing accounts, and implement sales strategies to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction. Create room allocation and pricing strategies for all Local Negotiated Accounts, collaborate with the General Manager and Regional Revenue Manager for counsel as needed.Achieve budgeted revenues and personal/team sales goals, and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget, the hotel sales and marketing plan, and other assigned financial plans which support the overall objectives of the hotel. Produce regular reports and sales forecasts.Work as part of the senior leadership team of the hotel to positively impact the effectiveness of the operation of the hotel.If managing other Sales employees, hiring and evaluating the appropriate sales people for the hotel, directing the day-to-day activities of the team, planning, organizing and assigning work, developing and communicating strategies and goals. Create, train, and motivate those responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies to achieve revenue goals and maximize profits for the hotel, while maintaining guest satisfaction. Advise staff of formal policies and procedures. Manage all human resources-related actions in accordance with Company rules and policies.Independently create and implement hotel-level tactical sales plans that drive measurable incremental occupancy, increase average rates, and increase business volume during off-peak periods. Monitor sales activities and performance to ensure actual sales exceed the established revenue plan.Analyze current/potential market and sales trends. Coordinate all activities to maintain and increase revenue and market share through added business volume and increased rates.Coordinate with other hotel-level departments to facilitate services agreed upon by the Sales Office and prospective clients.Develop and maintain positive relationships with officials and representatives of local community groups. In coordination with General Manager, serve as hotel representative for media related inquiries and refer sensitive matters to the Corporate Communications as necessary.Prepare Weekly/Monthly reporting on account, individual, segment, and tier production.Act as "Manager on duty" as required.Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads.Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Bachelor's degree in Hotel Administration, Business Administration or related field preferred.Three years of previous hotel sales experience strongly preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.Ability to prioritize and organize work assignments.Problem solving, reasoning, motivating, organizational and training abilities.Experience with Microsoft Office, Opera and Automated Sales Systems preferred.Ability to travel including some overnight travel is required.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 25 pounds.Frequently handling objects and equipment. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Community Manager

Cushman & Wakefield, Salt Lake City

Job Title Community Manager Job Description Summary Job Description • Drive creation and preservation of INDUSTRY culture• Execute tailored programming including managing the ongoing calendar of events, event promotion, event setup, and event execution• Drive tenant engagement through creative communications and activation of Amenity spaces through the tools available (e.g. monitors, digital boards, building tenant app, digital newsletter, social media, etc.)• Greet and acknowledge tenants and guests, and strive to build relationships with all tenants • Assist Property Manager in building a tenant engagement budget, schedule, and KPI tracking• Maintain detailed knowledge of the building and surrounding areas including city-wide events, local community events, etc.• Participate on leasing tours (as requested)• Be readily available as a point of contact for tenants and visitors to communicate with and problem solve as necessary• Oversee and coordinate reservations and bookings of Amenities, conference rooms, and collaborative spaces• Ensure Amenities and shared tenant spaces are well maintained and inviting. Communicate with PM team on suggested repairs or updates, etc.• Serve as the first point of interaction with employees and visitors, offering friendly service to those entering the office.• Serve visitors by greeting, welcoming, and directing them appropriately. Notify company personnel of visitor arrival.• Establish a list of pantry snacks, office supplies, cleaning supplies, etc., and monitor inventory threshold levels to ensure timeline reordering • Master the supply ordering system, reconcile, and recognize the receipt of goods• Coordinate tenant move ins and move outs, including furniture delivery and pick up• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, and training meetings or programs for tenants• Maintain database with up-to-date tenant information.• Coordinate with café operator to promote café offerings and specials to tenants• Additional administrative support as neededWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.AAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.OTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.