Business Development Specialist Salary in Sacramento, CA

Job Title: Pharmaceutical & Food - Business Development Manager (Southwest)This role is accountable for the delivery of Pharmaceutical & Food (P&F) orders, sales and profitability targets for the southwest territory.REPORTING LINE: Line Manager: P&F Regional Territory Sales ManagerMatrix Manager(s): P&F Sector Sales ManagerSPECIFIC DUTIES & RESPONSIBILITIES:Build and strengthen long-term business relationships with customers.Engage with qualified opportunities and guide them through the stages of the sales process to achieve the Sector sales target for the defined territory.Work in close collaboration with assigned In-House Sales Specialist to identify where you can best focus your field sales activities to progress opportunities though the sales pipeline and find opportunities for Land & Expand.Understand the customer's needs, pain points, and objections, and then tailor the sales approach to effectively address their concerns.Negotiate terms, pricing, and contractual agreements to reach mutually beneficial outcomes for both the customer and the company.Develop and maintain a high level of domain knowledge relating to industry trends, market conditions and competitors' products so you can effectively position the company's solutions within the Pharmaceutical and Food sector.Collaborate with the sales team, marketing, and other internal stakeholders to coordinate sales efforts, resolve customer issues, and ensure a smooth transition from opportunity to order.Develop accurate forecast of expected sales and order intakes based on up-to-date information documented in the company's CRM system.Represent Malvern Panalytical and manage the booth & field team at trade shows, workshops, and seminars within your territory, always promoting a professional image of Malvern Panalytical.Develop and maintain a high level of domain knowledge relating to industry trends, market conditions and competitors' products so you can effectively position the company's solutions within the Pharmaceutical and Food sector.Provide timely feedback to the marketing team and regional sales management regarding customer preferences, market trends, and competitive intelligence to support marketing strategies.Support the Large and Strategic Account Management programs (LAMP & SAMP).Identify and communicate to regional sales management areas or changes that can improve our sales processes.Contribute to the (sector) team effort to grow the global (sector) business.Proactively engage with operations to delivery of solutions to meet customer expectations.IMPACT/KEY PERFORMANCE INDICATORS:Number of sales opportunities converted as won orders per month/per quarterDirect impact on customer satisfactionDevelopment of an accessible and sustainable customer networkUp-sell and Cross-Sell Rates(Land and Expand)COMMUNICATION:Capable of communicating (verbal & written) to customers at all levels, including User, Technical and Economic Buying influencers.Proactive communication with assigned In-House Sales Specialist to ensure effective sales pipeline management.Interface regularly with marketing and technical personnel to ensure effective customer communication and solution positioning.Ensure Salesforce is accurate and up to date to facilitate pipeline and revenue forecasting.SKILLS AND EXPERIENCE:BSc/MSc/PhD degree in pharmaceutical sciences, chemistry, or biochemistry. An additional bachelor's or higher degree in business or marketing considered a plus.Proven experience in sales in a business-to-business environment, preferably in the pharmaceutical or food industries and with demonstrable growth.Excellent influencing, communication and presentation skills and the ability to interact with colleagues and customers at all levels both in-person and remotely.Proficiency in Salesforce or other sales-related tools to manage leads, track progress, and generate reports.Demonstrated understanding of basic finance and accounting, as well as legal terms & conditions.Written and spoken English fluency. Additional language fluencies considered a plus.Able to demonstrate a high level of integrity and ethics, going above and beyond to do the right thing every time.Actively contribute towards a culture of opennessExcellent interpersonal skills, with the ability to build rapport and establish trust with customers.Strong organizational, planning and time management skills.Strong interpersonal skills and a good listener.Action oriented and self-driven, with the ability to work independently and as part of a team in a fast-paced sales environment.Adaptive to a dynamic and changing environment.Mature disposition, positive attitude, and strong sense of commitment.Experience of applying the Miller Heiman approach to strategic selling.KNOWLEDGE:Solid understanding of sales techniques, negotiation strategies, and closing deals.High level of understanding of the product development workflows within Pharmaceutical and Food market segments, as well as the MP products supporting those domains.Understanding of the principles of value-based selling, ideally using the Miller Heiman approach.Well informed and connected to the targeted market industry and R&D.Commercial and competitor awareness.When you join?Your career will take off with a comprehensive induction program. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.We value entrepreneurship and commitment by offering real career possibilities.You become part of a growing company where you can shape the future of our work processes.YES, I WANT THIS JOB!Please click APPLY NOW to submit your CV and cover letter.

Job Description:Industrial Adhesives and Tapes Specialist (Remote – Sacramento Area, CA)Collaborate with Innovative 3Mers Around the WorldChoosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.The Impact You’ll Make in this RoleAs an Industrial Adhesives and Tapes Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Meeting or exceeding designated sales quota in your assigned sales territoryPartnering with local distribution to execute growth initiatives, strategies, and programsProspecting for new growth opportunities with both new and current 3M customers.Driving improved end-user assembly processes, generating both value to our customers and growth for Industrial Adhesives & Tapes product portfoliosProviding key market and customer insights to Industrial Adhesives & Tapes Division portfolio managers, marketing, application engineers and leadershipCollaborating with 3M’s End-User Key Accounts Team to drive growth, through key end-user customersEffectively and consistently managing your opportunity pipeline, while conducting strategic planning for new opportunities and regular business reviews for key markets and end-user customers in the region.Company VehicleThis position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this positionYour Skills and Expertise  To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:Bachelor’s degree or higher (completed and verified prior to start) from an accredited institutionTwo (2) years of sales experience, in a private, public, government or military environment Current, Valid Driver’s licenseAdditional qualifications that could help you succeed even further in this role include:Experience articulating value propositions and system-selling.Understanding of manufacturing processes.Relentless prospecting and business development.Product demonstration skills and competence.Strong track record of collaboration and cross-functional teamwork.Work location: Location: Sacramento, CA AreaSales Territory: Remote Based - responsible for Northern California, Reno and northern Bay AreaTravel: May include up to 40% in sales territory domesticRelocation Assistance: May be authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-being 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with MaxFor assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruitingApplicable to US Applicants Only:The expected compensation range for this position is $107,535 - $131,432, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/3M is an equal opportunity employer.  3M  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.3M Global Terms of Use and Privacy StatementCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Sacramento, CA, USAFull time2024-04-11R24_0000001149SUMMARY:The Account Specialist drives sales, identifies, and generates opportunities for various types of customers. This role partners with Account Representatives within an assigned territory to deliver deep knowledge within a product group. The Account Specialist provides education of Motion Industries products through technical presentations.JOB DUTIES:Increases revenue and profitability through generation of new business and further development of existing accounts.Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.Understands complex requirements from customers for preparation of customized quoting.Delivers effective sales presentations and ensures technical requirements are met.Ensures technical requirements for the customer are met.Assists with on-site troubleshooting of customers' concerns.Works with local customers to identify, quote, engineer, and close product and solution sales.Provides technical support as required.Works with and coordinates vendor resources to build relationships and support sales.Performs other duties as assigned.EDUCATION & EXPERIENCE:Typically requires a high school diploma or GED. Typically requires industry and sales experience.KNOWLEDGE, SKILLS, ABILITIES:Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.Excellent written and verbal communication skills.A proficient understanding of key sales principles and best practices.Ability to influence customers, while maintaining healthy relationships.Ability to take initiative and work with limited direction.Ability to multitask and manage time well.Ability to use Microsoft Office.PHYSICAL DEMANDS:May be required to be on-call nights or weekends, depending on need.COMPANY INFORMATION:Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.In compliance with pay transparency requirements, we are excited to share that the potential pay range for this position is $65,000 - $90,000 annually and the pay may vary based on performance as this is a commission based role. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239484080

Our client is looking to hire an SEO Specialist on a long-term contract basis.What You'll Do:In this role, you will be responsible for: SEO Analysis Performing keyword research, analysis, and optimizationResearching and implementing search engine optimization recommendationsResearching and analyzing competitor linksCrafting impactful and comprehensible reports clients can understand.Perform SEO crawls using tools such as OnCrawl and Screaming Frog SEO Strategy Developing and implementing link building strategiesIdentifying and analyzing reasons for changes in SEO traffic.Working with the development team to ensure SEO best practices are properly implemented on newly developed code.Working with editorial and marketing teams to drive SEO in content creation and content programming.Recommend changes to website architecture, UX design, content, linking and other factors to improve SEO positions for target keywords.Qualifications:2+ years of experience in SEO roles with a demonstrated track record of improving organic search rankings within the B2B sectorBachelor's degree Proficiency with SEO tools such as SEMrush, Screaming Frog, Google Search Console, Adobe Analytics, and BrightEdgeProficiency with Excel and PowerPointKnowledge of ranking factors and search engine algorithmsWorking knowledge of HTML, CSS, and JavaScript development and constraintsUp to date with the latest trends and best practices in SEOExcellent communication skills to collaborate with other teams and provide insights.Strong problem-solving skills and the ability to prioritize tasks effectively.Apply today to be considered!Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

JOB DESCRIPTION Locations: Wilmington DE or Sacramento, CA (in office) We're committed to your flexibility and wellbeing. You'll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life. We give you a world of potential We have a unique opportunity for someone to contribute their talents and strengths as a UCC Corporate Compliance Specialist. SunDoc Filings, part of the Computershare Group, has a unique opportunity to join a dynamic growing company with opportunities for significant career growth. The individual will contribute their talents and strengths as a UCC Corporate Compliance Specialist. SunDoc Filings provides nationwide public record research services that includes UCC & Tax Lien records searches and retrievals, Secretary of State document filings and registered agent services. We help our clients obtain accurate, timely and cost effective UCC search results and act as a competent extension of their team. Our UCC specialists work closely with a variety of stakeholders, including correspondents, Secretaries of State, sales and account management to deliver a exceptional end product to our wide range of clientele. A role you will love We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced, technology-focused environment and lots of change so you will be resilient in nature and able to adapt quickly, be deadline-driven and embrace the pace of a change in a fast-growing company. The UCC Compliance Specialist is the primary contact between Computershare Governance Services and assigned clients for all Registered Agent products and services. The role holder will also be an individual who can maintain a level of accuracy and professionalism while using software in a traditional office environment. Responsible for providing public record research services for clients, which include conducting UCC/Tax Lien/Judgment searches and filings. Some key experience you'll have: Conducting UCC/Tax Lien/Judgment searches and filings for our wide range of clients. Utilizing research portals from the Secretary of State or vendors to obtain search results. Acting as a main point of contact for clients, from order intake to processing search results. Utilizing an order management system to create new orders and manage existing orders. Collaboration with team members on client order requests, from intake to fulfilment. Obtaining Secretary of State documents from online portals and external vendors. Reviewing the data accuracy of each client deliverable Interacting with clients to obtain financial or entity related information to complete the search or filing requests. What will we need from you? Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Education and Experience Completion of High School Diploma or GED required. Bachelor's degree or local equivalent (preferred) 2+ years' experience working in public records research services company specializing in UCC is a plus. Proficient with MS Office Suite (Intermediate level Word, Excel, PowerPoint) Highly organized with exceptional attention to detail, strong spelling and grammar skills, critical thinking and problem-solving abilities. Excellent time management skills and ability to prioritize, multi-task and meet strict deadlines. Must be a self-starter and able to work independently with little supervision. Positive, enthusiastic person with excellent communication skills, both verbal and written. Travel may be required based on business needs. Rewards designed for you Paid parental leave, flexible working and a caring and inclusive culture. Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision. Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter. Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook. Compensation. The base pay range for this role is $22/hr - $28/hr. This base pay range is specific to California and may not be applicable to other locations. #LI-KT1 #LI-In OfficeABOUT US A company to be proud of We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. A diverse and inclusive place to work Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.ABOUT THE TEAM Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

Sacramento, CA, USAFull time2024-04-15R24_0000010540Position Mission: The Tools and Equipment Technical Sales Specialist (TSS) is responsible for generating and increasing sales through NAPA store end user accounts. This role is customer facing and is primarily focused on coordination and implementing market share impacting products and programs at the street level. The TSS reports to the division regional manager and is responsible for a sales territory of NAPA stores.Position Performance Measures: Dealer CallsProgram ImplementationMarket PenetrationMeeting Sales QuotaSales Lead ConversionLead GenerationMarket Dominance!Responsibilities: Proactively makes a minimum of 8 in person calls with assigned existing account base across multiple locations to engage and further develop sales opportunities.Account management: Develop and maintain strong relationships and consistent communication with assigned accounts to promote our products & services.Works closely with store decision makers to expand volume business by identifying and converting sales.Understand the customer and their needs, and effectively work with local Distribution Center Sales Teams to offer insight and intelligence with respect to customer demands.Works with NAPA Customer Support Representatives (CSR) on order entry, tracking, confirmation of purchase orders and billing adjustments as needed.Leverage the knowledge of your team members, our tools, and ongoing development opportunities to master your sales pitch.Identify areas of opportunity and advise management.Comprehension of T&E product offerings, education, programs, warranties, and rebates.Engage in regular communication with manager, vendors, and T&E colleagues (RSM, TSS, CSSR.) regarding any potential sales leads or resolving any customer issues in a timely matter.Attending in-store sales events and promotions.Consistently meet or exceed sales quotas.Consistently meet or exceed activity requirements.Conduct periodic account reviews to keep management updated on key progress indicators.All other duties established by the Regional ManagerEARNS TRUST, RESPECT AND FOLLOWERSHIP Informs people of critical issues and decisions that affect them.Gives straight answers to both easy and subjective questions; is candid and forthcoming in their communications with other people.Acts with integrity and follows through on commitments.Is personable and approachable and conveys a positive attitude and character.Models honest and ethical practicesShows a genuine interest in other people and their wellbeing.Takes responsibility for finding solutions rather than focusing blame on other people or external factors.Places the success of the organization and the people collaborating with them ahead of their individual success.Conveys self-confidence when faced with demanding situations or decisions.Leads by example.Exhibits good listening skills.Work Environment and Physical Requirements:Work will be conducted in office, warehouse, retail stores, customer site environments.Frequent periods standing/walking in unairconditioned warehouse facilities and retail stores.Exposed to vibrations and dust, with noise level at moderate to low decibels.Must be able to lift up to 50 pounds at times.Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focusRegularly required to use hands and fingers, and handle or feel objects.Other physical tasks required include pushing, reaching, climbing, and stooping.Local travel, to include overnight travel, may be up to 75% of time to perform duties.Work can be conducted in office, warehouse, retail stores, customer site environments.Job functions can be conducted in the office if needed on a limited basis.To include sales planning, customer interaction, customer follow-up, etc.Use of Teams or other video chat in lieu of in person visits is limited to less than 10%Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239629971

Share Our Purpose. Be Yourself. Feel Valued.People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions.For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .Pay InformationBase Salary Range: $132,000.00-$210,500.00The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!Key AccountabilitiesResponsible for identifying, analyzing and recommending new business opportunities including acquisitions, joint ventures and partnerships.Identify strategic growth opportunities by collaborating with business leaders across the enterprise, conducting analysis, and provide leadership with specic, conclusive recommendations.Build a pipeline of target opportunities and develop tactical plans to produce sustainable business growth in line with the company's business plan and strategy.Lead the development of the offer/bid strategy, deal structuring, nancing and credit assessment of opportunities and champion projects through the internal and external processes.Identify, secure and manage cross functional resources to evaluate, risk assess, develop & structure offers/bids and develop implementation plans which outline resource & capability requirements to deliver the deal.Identify creative approaches to developing & structuring new opportunities which accurately reect client needs & support business plan priorities.Create market awareness and interest in California American Water and develop and maintain California American Water brand image with the key industry stakeholders within the designated territory.Develop and maintain an active presence in regional business-related organizations, local government and state government leaders (including environmental regulations, utility regulations, etc.)Direct the preparation of proposals for acquisitions and other related business opportunities. Reect a working knowledge of regulatory and technical developments and trends as they affect water and sewer utility sector.Participate in meetings and conferences involving local leaders and key stakeholders, presenting the advantages of California American Water.Knowledge/SkillsAbility to communicate effectively.Strong nancial and commercial acumen.Highly developed relationship-building skills to foster effective working relations across municipal government and within the enterprise.Existing knowledge of, or interest in, water and wastewater utility infrastructure.Experience/EducationRequired: Bachelor's Degree.Preferred: Master's Degree.Five (5) to Ten (10) years of experience in business or state/municipal government. Knowledge of or interest in California's water and wastewater industry.LocationHybrid work environment.California American Water office in Northern Division (Sacramento, Santa Rosa, San Francisco).Up to 50% travel required.CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates Join American Water... We Keep Life Flowing American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.Pay Information Base Salary Range: $132,000.00-$210,500.00The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Key Accountabilities Responsible for identifying, analyzing and recommending new business opportunities including acquisitions, joint ventures and partnerships. Identify strategic growth opportunities by collaborating with business leaders across the enterprise, conducting analysis, and provide leadership with specific, conclusive recommendations. Build a pipeline of target opportunities and develop tactical plans to produce sustainable business growth in line with the company's business plan and strategy. Lead the development of the offer/bid strategy, deal structuring, financing and credit assessment of opportunities and champion projects through the internal and external processes. Identify, secure and manage cross functional resources to evaluate, risk assess, develop & structure offers/bids and develop implementation plans which outline resource & capability requirements to deliver the deal. Identify creative approaches to developing & structuring new opportunities which accurately reflect client needs & support business plan priorities. Create market awareness and interest in California American Water and develop and maintain California American Water brand image with the key industry stakeholders within the designated territory. Develop and maintain an active presence in regional business-related organizations, local government and state government leaders (including environmental regulations, utility regulations, etc.) Direct the preparation of proposals for acquisitions and other related business opportunities. Reflect a working knowledge of regulatory and technical developments and trends as they affect water and sewer utility sector. Participate in meetings and conferences involving local leaders and key stakeholders, presenting the advantages of California American Water. Knowledge/Skills Ability to communicate effectively. Strong financial and commercial acumen. Highly developed relationship-building skills to foster effective working relations across municipal government and within the enterprise. Existing knowledge of, or interest in, water and wastewater utility infrastructure. Experience/Education Required: Bachelor's Degree. Preferred: Master's Degree. Five (5) to Ten (10) years of experience in business or state/municipal government. Knowledge of or interest in California's water and wastewater industry. Location Hybrid work environment. California American Water office in Northern Division (Sacramento, Santa Rosa, San Francisco). Up to 50% travel required. Competencies Champions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaboratesJoin American Water...We Keep Life Flowing™American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.Nearest Major Market: Sacramento

Job DescriptionSUMMARY: Stride Tutoring is an exciting new startup within Stride's portfolio of companies, focused on building and scaling an innovative educational marketplace that connects tutors and students. Our aim is to enable students to achieve their educational goals through receiving high-quality, personalized online tutoring from expert, certified teachers. Over time we plan to expand this marketplace further to serve a broader set of educational needs for a wider range of customers. Stride Tutoring is seeking a Head of Business Development, to establish and develop a vibrant pipeline of B2B customers and strategic partnerships to enhance our opportunities within target markets. This role will provide direction and guidance to a team of Account Executives to meet - and ideally exceed - B2B sales objectives for Stride Tutoring. This role will create cohesive strategies and activities to drive sales to large school districts across the country, as well as identify and execute strategic nationwide partnerships to broaden our distribution. This role reports to the General Manager, Stride Tutoring.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.Lead the review and exploration of new business that tightly aligns with the strategic direction and goalsSupervise, mentor, and guide the Account Executive team using data to create action plans aimed at building the B2B sales pipeline and achieving new and renewal sales goalsDevelop and execute long-term sales and partnership strategies while also meeting near-term milestonesCollaborate extensively with B2B marketing to ensure execution of an aligned and integrated strategic planDevelop systems and procedures in support of the identification, engagement, and development of strategic partnerships, new markets and channels; qualify incoming partnership approachesConceptualize new strategic initiatives that could be built around or benefit from targeted partnershipsDevelop and manage reporting and financial tracking of sales and strategic partnership activitiesWork in the field with the Account Executive team on a regular basis to drive resultsPresent reports on account progress, quotas, and goals to leadership and stakeholdersGenerate and own a sales and business development pipeline, work with leadership and stakeholders to set financial targets and goals, and manage team performance to meet these goalsConduct outreach to potential clients or partners, own the ongoing communication and tracking, and lead collaboration internally regarding contract terms and negotiationsDeliver professional sales presentations to potential partner organizations to persuade and close businessDesign, create, and provide superior training to internal and external sales teams and distribution partnersOwn the end-to-end RFP process for the Tutoring line of businessResearch and analyze the market, competitors, and customers to propose new products/solutions, pricing, and business modelsNetwork extensively to stay informed about current and future market and competitor trendsSupervisory Responsibilities: Directly supervises 3-5 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.REQUIRED QUALIFICATIONS: 12-15 years of experience in business development or equivalent combination of education and experienceA learner's mindset as well as the dependence on data to drive actions and decisionsDriven, goal-oriented, and self-directedStrong relationship-builder, able to quickly build and sustain trustProven ability to find strategic partnerships that drive revenue and market penetrationProven ability to negotiate and work with high level executivesStrong analytical skills (financial, planning, operational)Demonstrated drive to solve problems in a matrix team environment and lead with high energy and a positive attitudeTangible experience of having expanded and cultivated existing partnerships over timeExperience of working as part of a senior management team and leading strategyCommitment to teamwork and collaborationCommitment to building and contributing to a positive team cultureExcellent communication skillsTrack record of success in prior sales rolesAbility to travel up to 30% of the timeMicrosoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiencyAbility to clear required background checkCertificates and Licenses: None required.PREFERRED QUALIFICATIONS: Bachelor's degree in related field of studyDeep understanding of the virtual education, K12 education, and knowledge/experience of ed tech systemsPrior experience using Salesforce and other sales enablement tools such as OutreachWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is remote and open to residents of the 50 states, D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $147,151.50 to $268,166.40. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Position Title Contact Center Escalations Specialist - Business & Corporate Support Call CenterLocation Work From Home United StatesJob Summary The Business Contact Center Escalations Specialist will be responsible for facilitating any escalated customer calls, answering agent support hotline calls, and meeting service level agreements on case escalations while ensuring KPI goals are met. The Escalations Specialists will also be responsible for acting as a Subject Matter Expert (SME). The ability to multi-task as well as readily shift priorities is essential for this position.Pay Range: $19.85 - $28.15 - $36.46Job Responsibilities:(50%) Escalations/Customer ServiceRespond to all agent support inquiries through the Supervisor Hotline including escalated customer complaints and document voice of the customer feedback.Ensure that customer questions and problems are resolved properly and quickly. Address challenging customers and problems that require escalation outside of the department. Strive to provide all customers with an outstanding customer experience.Complete tickets escalated to management, including customer call backs and survey responses.Process and respond to customer social media and email requests.Ensure knowledge of current policies and procedures while using critical thinking skills to communicate accurate information to agents.Manage all Business & Corporate call types, including agent and/or branch support.Meet and exceed customer satisfaction expectations.(10%) CoachingProvide agent performance feedback received by Business Units, customer complaints, and escalate cases to Management.Share job knowledge and best practices with agents for their continued development.Provide real-time and/or side-by-side coaching, live monitor calls, review recorded calls for continuous improvement of agent performance.Maintain a positive work environment through motivation and visibility to agents. Escalations Specials periodically perform live monitoring of agents, compliment agents for on-the-spot performance, and assist agents struggling with calls.(40%) OperationsManage a range of non-phone activities for agents including coaching, completion of LMS courses, and special projects.Increases employee efficiency by monitoring real time adherence and metrics in a multi-skill call center environment, through dashboards and WFM tool, communicating areas of concern to Management team and making real time adjustments to agent schedules.Ensure familiarity with the most up-to-date policies and procedures to communicate accurate information to agents and/or customers, as well as recognize potential additions or modification to policies or procedures.Perform additional responsibilities as assigned by management.Ensure compliance with applicable federal, state, and local laws and regulations. Complete all required compliance training.Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.Performs special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state, and local laws and regulations.Job Qualifications :Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign EquivalentMinimum experience required: 3+ years in a call center environment and/or customer service experience.2+ years of experience in the business & corporate banking industry1+ year sales experiencePrior knowledge of call center operations.Understanding of MS Office Suite with intermediate technical and computer skills; ability to navigate quickly within various computer programs.Ability and willingness to work the varying shifts including evenings and weekends.Business & Corporate contact center experience (preferred).5+ years in a call center environment and/or customer service experience (preferred).Proven customer service skills and the ability to resolve/mitigate problems and prevent customer dissatisfaction.Exceptional analytical and critical thinking skills and an ability to think quickly under pressure.Commitment to meeting the expectations and requirements of internal and external customers with a good sense of urgency.Excellent verbal and written communication skills and great telephone techniques.Must be collaborative, highly organized, detailed oriented and have successfully demonstrated the ability to manage multiple priorities.Demonstrated ability to look for ways to improve and promote quality.Demonstrated ability to maintain confidentiality using tact and diplomacy.Physical demands (ADA): No unusual physical exertion is involved.