Business Process Specialist Salary in Sacramento, CA

Job Title: Pharmaceutical & Food - Business Development Manager (Southwest)This role is accountable for the delivery of Pharmaceutical & Food (P&F) orders, sales and profitability targets for the southwest territory.REPORTING LINE: Line Manager: P&F Regional Territory Sales ManagerMatrix Manager(s): P&F Sector Sales ManagerSPECIFIC DUTIES & RESPONSIBILITIES:Build and strengthen long-term business relationships with customers.Engage with qualified opportunities and guide them through the stages of the sales process to achieve the Sector sales target for the defined territory.Work in close collaboration with assigned In-House Sales Specialist to identify where you can best focus your field sales activities to progress opportunities though the sales pipeline and find opportunities for Land & Expand.Understand the customer's needs, pain points, and objections, and then tailor the sales approach to effectively address their concerns.Negotiate terms, pricing, and contractual agreements to reach mutually beneficial outcomes for both the customer and the company.Develop and maintain a high level of domain knowledge relating to industry trends, market conditions and competitors' products so you can effectively position the company's solutions within the Pharmaceutical and Food sector.Collaborate with the sales team, marketing, and other internal stakeholders to coordinate sales efforts, resolve customer issues, and ensure a smooth transition from opportunity to order.Develop accurate forecast of expected sales and order intakes based on up-to-date information documented in the company's CRM system.Represent Malvern Panalytical and manage the booth & field team at trade shows, workshops, and seminars within your territory, always promoting a professional image of Malvern Panalytical.Develop and maintain a high level of domain knowledge relating to industry trends, market conditions and competitors' products so you can effectively position the company's solutions within the Pharmaceutical and Food sector.Provide timely feedback to the marketing team and regional sales management regarding customer preferences, market trends, and competitive intelligence to support marketing strategies.Support the Large and Strategic Account Management programs (LAMP & SAMP).Identify and communicate to regional sales management areas or changes that can improve our sales processes.Contribute to the (sector) team effort to grow the global (sector) business.Proactively engage with operations to delivery of solutions to meet customer expectations.IMPACT/KEY PERFORMANCE INDICATORS:Number of sales opportunities converted as won orders per month/per quarterDirect impact on customer satisfactionDevelopment of an accessible and sustainable customer networkUp-sell and Cross-Sell Rates(Land and Expand)COMMUNICATION:Capable of communicating (verbal & written) to customers at all levels, including User, Technical and Economic Buying influencers.Proactive communication with assigned In-House Sales Specialist to ensure effective sales pipeline management.Interface regularly with marketing and technical personnel to ensure effective customer communication and solution positioning.Ensure Salesforce is accurate and up to date to facilitate pipeline and revenue forecasting.SKILLS AND EXPERIENCE:BSc/MSc/PhD degree in pharmaceutical sciences, chemistry, or biochemistry. An additional bachelor's or higher degree in business or marketing considered a plus.Proven experience in sales in a business-to-business environment, preferably in the pharmaceutical or food industries and with demonstrable growth.Excellent influencing, communication and presentation skills and the ability to interact with colleagues and customers at all levels both in-person and remotely.Proficiency in Salesforce or other sales-related tools to manage leads, track progress, and generate reports.Demonstrated understanding of basic finance and accounting, as well as legal terms & conditions.Written and spoken English fluency. Additional language fluencies considered a plus.Able to demonstrate a high level of integrity and ethics, going above and beyond to do the right thing every time.Actively contribute towards a culture of opennessExcellent interpersonal skills, with the ability to build rapport and establish trust with customers.Strong organizational, planning and time management skills.Strong interpersonal skills and a good listener.Action oriented and self-driven, with the ability to work independently and as part of a team in a fast-paced sales environment.Adaptive to a dynamic and changing environment.Mature disposition, positive attitude, and strong sense of commitment.Experience of applying the Miller Heiman approach to strategic selling.KNOWLEDGE:Solid understanding of sales techniques, negotiation strategies, and closing deals.High level of understanding of the product development workflows within Pharmaceutical and Food market segments, as well as the MP products supporting those domains.Understanding of the principles of value-based selling, ideally using the Miller Heiman approach.Well informed and connected to the targeted market industry and R&D.Commercial and competitor awareness.When you join?Your career will take off with a comprehensive induction program. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.We value entrepreneurship and commitment by offering real career possibilities.You become part of a growing company where you can shape the future of our work processes.YES, I WANT THIS JOB!Please click APPLY NOW to submit your CV and cover letter.

Job Description:Patient Support Specialist ( San Jose/South Bay Area ) (New Health Care Company) 3M is establishing two industry-leading companies, creating value through the spin - off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with: Proven category leadership Exposure to attractive end-markets Innovation mindset driving improved patient outcomes Collaborative customer relationships Deep global regulatory experience Operational excellence and strong cash flow Strong sales growth and profitability with significant recurring sales We expect the creation of the two companies will be completed by the end of the first quarter of 2024. We will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company". The Impact You'll Make in this RoleAs a Patient Support Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Driving Sales and 3M revenue by leveraging current customer relationships in assigned area.Presenting and reinforcing 3M value proposition to differentiate 3M from competitive offerings.Achieving financial and strategic goals from assigned customers.Managing sales territory by selling territory plan to efficiently drive strategic goals (Transition Quotas)Using customer education programs, tools and presentations.Generating patient transitions and providing administrative support to sales by: developing and managing relationships with Discharge Planners, Case Managers, 3M Customer Service Reps and others involved in the VAC Therapy and other product transition process.Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:Bachelor's Degree or higherORHigh School Diploma/GED from AND Four (4) years of sales experienceANDIn addition to the above requirements, the following are also required:Current and valid driver's licenseAdditional qualifications that could help you succeed even further in this role include:Two (2) years of combined experience in medical devices and/or in the healthcare industry in a private, public, government, or military environmentMedical device or pharmaceutical sales experienceClinical wound care or related patient care experienceCompletion of a formal sales training programExperience working with discharge planners and case managersExperience with MS Office applications including Word, Excel, and OutlookSkills include strong verbal and written communication.Strong organizational skillsWork location: Remote in ( San Jose/South Bay Area )Travel: May include up to 10-15% domesticRelocation Assistance: May be authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $100,717 - $123,098, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

What you'll do atPosition Summary...What you'll do...Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area.Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices.Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com The hourly wage range for this position is $18.00 to $25.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional Compensation Includes Annual Or Quarterly Performance Incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applicationsPrimary Location...8250 POWER INN RD, SACRAMENTO, CA 95828-6760, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Visionary Integration ProfessionalsVisionary Integration Professionals (VIP) provides industry-leading management consulting, system integration, and technology deployment solutions. VIP helps its clients strengthen mission outcomes by combining deep industry specialization, agility to adapt as needed, and an unwavering commitment to client satisfaction. VIP brings expertise in how to deploy systems that align people, processes, and technology to accelerate strategic change and to deliver business results in partnership with its clients. Since 1996, VIP has worked with over 1,200 public sector and commercial clients. For more information, visit https://trustvip.com.Join VIP: A strategic approach to accelerate your career! This role will be onsite in Sacramento. Mandatory Qualifications: 3 years of experience as the primary Scheduler on an IT project. 5 years of experience applying Information Technology schedule management practices and principles on complex system implementation projects, using Microsoft Project Server and Project Professional to manage large (>3,000 line) schedules with subprojects and >100 resources, within the last 10 years. Desired Qualification: 3 years of experience with Clarity Project Management Software. The compensation for this position is $120,000 to $140,000 per year depending on experience and qualifications. Employees are also eligible for performance-based bonus/ to participate in a performance-based incentive plan. This position is eligible for a benefits package including; medical, dental, vision, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, 7 paid holidays and 13 days accrued PTO.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation or protected veteran status and will not be discriminated against on the basis of disability.We participate in the federal E-Verify program to verify a new employee's eligibility to work in the United States.PI239178342

Innova Solutions is immediately hiring for a Clinical Documentation Specialist Position type: Full-time Contract position 8+ months Location: REMOTE Pay Range: $33/hr-$38/hr This position is responsible for collecting, reviewing, maintaining, and archiving essential Regulatory documents for the Trial Master File (TMF) in accordance with Good Clinical Practice (GCP), E6 ICH Guidelines and other regulatory guidance documents, relevant regulations (e.g., 21 CFR Parts 312 and 314, EMA Clinical Trials Directives), and Standard Operating Procedures (SOPs) as appropriate. The Clinical Document Specialist will provide support to the TMF content owners on one or more clinical programs. This position will work closely with the Study Management Teams (SMT) to ensure that the TMF is kept both current and inspection ready according to SOPs and applicable regulations. The core duties and responsibilities of the Senior Clinical Document Specialist include, but are not limited to: Responsibilities: Work directly with TMF Content Owners to identify issues, perform completeness checks, and upload documents to the eTMF Acting as TMF subject matter expert(SME)/point of contact for study teams and TMF stakeholders, including attending study team meetings and managing EDLs Review and classify documents collected from internal and external sources Reconcile essential documents to avoid duplication Support study teams with the TMF quality review process Perform QC and maintenance of eTMF for assigned studies Perform data entry and reconciliation in various clinical systems and tracking tools Provide input on revision of TMF related Work Instructions and SOPs Support the management and oversight of the CRO study-specific trial master files Support the coordination of the transfer of study-specific trial master files from the CRO Follow up on quality findings Manage paper document filing process for wet-signed documents including QC review and paper/electronic Participation in audit, inspection readiness preparation and inspection activities as needed Work cross-functionally with internal departments and external resources (e.g., CROs, Partners, etc.) to resolve gaps in the eTMF Requirements: Bachelor degree or equivalent curriculum (scientific or healthcare discipline preferred) and a minimum of 2 years of professional document control experience. Persons without a formal degree who have a minimum of 4 years of training and work experience in document control and who meet job-specific criteria are eligible for Demonstrated experience or knowledge with sponsor or CRO clinical research process, including collection of documents at study start-up, during study conduct and close-out Demonstrated knowledge of the Clinical Study Process and an understanding of the range of working procedures relating to it, together with an understanding of the ICH/GCP guidelines Familiarity with international clinical trials, clinical trial documents and document QC process highly desirable Experience with electronic trial master file system(s) including uploading, reviewing, quality checks (QC), approval of study required Working knowledge of DIA reference model Works under general supervision and guidance. Works with manager to establish priorities and timelines Strong computer skills (MS Office) including exposure to data/document management systems Must be able to work quickly, prioritize effectively, and show attention to detail Good communication and interpersonal skills Good time management skills, excellent attention to detail, and ability to multi-task in a high volume environment Team oriented and flexible; maintaining integrity and high ethical standards Ability to build strong relationships with co-workers of various backgrounds and expertise Ability to function at a high level in a team setting whether as group contribution or acting as an individual contributor Candidates must have good communication skills and great attention to detail. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! [email protected] PAY RANGE AND BENEFITS: Pay Range*: $33/hr-38/hr *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

Share Our Purpose. Be Yourself. Feel Valued.People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions.For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .Pay InformationBase Salary Range: $132,000.00-$210,500.00The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!Key AccountabilitiesResponsible for identifying, analyzing and recommending new business opportunities including acquisitions, joint ventures and partnerships.Identify strategic growth opportunities by collaborating with business leaders across the enterprise, conducting analysis, and provide leadership with specic, conclusive recommendations.Build a pipeline of target opportunities and develop tactical plans to produce sustainable business growth in line with the company's business plan and strategy.Lead the development of the offer/bid strategy, deal structuring, nancing and credit assessment of opportunities and champion projects through the internal and external processes.Identify, secure and manage cross functional resources to evaluate, risk assess, develop & structure offers/bids and develop implementation plans which outline resource & capability requirements to deliver the deal.Identify creative approaches to developing & structuring new opportunities which accurately reect client needs & support business plan priorities.Create market awareness and interest in California American Water and develop and maintain California American Water brand image with the key industry stakeholders within the designated territory.Develop and maintain an active presence in regional business-related organizations, local government and state government leaders (including environmental regulations, utility regulations, etc.)Direct the preparation of proposals for acquisitions and other related business opportunities. Reect a working knowledge of regulatory and technical developments and trends as they affect water and sewer utility sector.Participate in meetings and conferences involving local leaders and key stakeholders, presenting the advantages of California American Water.Knowledge/SkillsAbility to communicate effectively.Strong nancial and commercial acumen.Highly developed relationship-building skills to foster effective working relations across municipal government and within the enterprise.Existing knowledge of, or interest in, water and wastewater utility infrastructure.Experience/EducationRequired: Bachelor's Degree.Preferred: Master's Degree.Five (5) to Ten (10) years of experience in business or state/municipal government. Knowledge of or interest in California's water and wastewater industry.LocationHybrid work environment.California American Water office in Northern Division (Sacramento, Santa Rosa, San Francisco).Up to 50% travel required.CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates Join American Water... We Keep Life Flowing American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.Pay Information Base Salary Range: $132,000.00-$210,500.00The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Key Accountabilities Responsible for identifying, analyzing and recommending new business opportunities including acquisitions, joint ventures and partnerships. Identify strategic growth opportunities by collaborating with business leaders across the enterprise, conducting analysis, and provide leadership with specific, conclusive recommendations. Build a pipeline of target opportunities and develop tactical plans to produce sustainable business growth in line with the company's business plan and strategy. Lead the development of the offer/bid strategy, deal structuring, financing and credit assessment of opportunities and champion projects through the internal and external processes. Identify, secure and manage cross functional resources to evaluate, risk assess, develop & structure offers/bids and develop implementation plans which outline resource & capability requirements to deliver the deal. Identify creative approaches to developing & structuring new opportunities which accurately reflect client needs & support business plan priorities. Create market awareness and interest in California American Water and develop and maintain California American Water brand image with the key industry stakeholders within the designated territory. Develop and maintain an active presence in regional business-related organizations, local government and state government leaders (including environmental regulations, utility regulations, etc.) Direct the preparation of proposals for acquisitions and other related business opportunities. Reflect a working knowledge of regulatory and technical developments and trends as they affect water and sewer utility sector. Participate in meetings and conferences involving local leaders and key stakeholders, presenting the advantages of California American Water. Knowledge/Skills Ability to communicate effectively. Strong financial and commercial acumen. Highly developed relationship-building skills to foster effective working relations across municipal government and within the enterprise. Existing knowledge of, or interest in, water and wastewater utility infrastructure. Experience/Education Required: Bachelor's Degree. Preferred: Master's Degree. Five (5) to Ten (10) years of experience in business or state/municipal government. Knowledge of or interest in California's water and wastewater industry. Location Hybrid work environment. California American Water office in Northern Division (Sacramento, Santa Rosa, San Francisco). Up to 50% travel required. Competencies Champions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaboratesJoin American Water...We Keep Life Flowing™American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.Nearest Major Market: Sacramento

Job DescriptionSUMMARY: Stride Tutoring is an exciting new startup within Stride's portfolio of companies, focused on building and scaling an innovative educational marketplace that connects tutors and students. Our aim is to enable students to achieve their educational goals through receiving high-quality, personalized online tutoring from expert, certified teachers. Over time we plan to expand this marketplace further to serve a broader set of educational needs for a wider range of customers. Stride Tutoring is seeking a Head of Business Development, to establish and develop a vibrant pipeline of B2B customers and strategic partnerships to enhance our opportunities within target markets. This role will provide direction and guidance to a team of Account Executives to meet - and ideally exceed - B2B sales objectives for Stride Tutoring. This role will create cohesive strategies and activities to drive sales to large school districts across the country, as well as identify and execute strategic nationwide partnerships to broaden our distribution. This role reports to the General Manager, Stride Tutoring.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.Lead the review and exploration of new business that tightly aligns with the strategic direction and goalsSupervise, mentor, and guide the Account Executive team using data to create action plans aimed at building the B2B sales pipeline and achieving new and renewal sales goalsDevelop and execute long-term sales and partnership strategies while also meeting near-term milestonesCollaborate extensively with B2B marketing to ensure execution of an aligned and integrated strategic planDevelop systems and procedures in support of the identification, engagement, and development of strategic partnerships, new markets and channels; qualify incoming partnership approachesConceptualize new strategic initiatives that could be built around or benefit from targeted partnershipsDevelop and manage reporting and financial tracking of sales and strategic partnership activitiesWork in the field with the Account Executive team on a regular basis to drive resultsPresent reports on account progress, quotas, and goals to leadership and stakeholdersGenerate and own a sales and business development pipeline, work with leadership and stakeholders to set financial targets and goals, and manage team performance to meet these goalsConduct outreach to potential clients or partners, own the ongoing communication and tracking, and lead collaboration internally regarding contract terms and negotiationsDeliver professional sales presentations to potential partner organizations to persuade and close businessDesign, create, and provide superior training to internal and external sales teams and distribution partnersOwn the end-to-end RFP process for the Tutoring line of businessResearch and analyze the market, competitors, and customers to propose new products/solutions, pricing, and business modelsNetwork extensively to stay informed about current and future market and competitor trendsSupervisory Responsibilities: Directly supervises 3-5 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.REQUIRED QUALIFICATIONS: 12-15 years of experience in business development or equivalent combination of education and experienceA learner's mindset as well as the dependence on data to drive actions and decisionsDriven, goal-oriented, and self-directedStrong relationship-builder, able to quickly build and sustain trustProven ability to find strategic partnerships that drive revenue and market penetrationProven ability to negotiate and work with high level executivesStrong analytical skills (financial, planning, operational)Demonstrated drive to solve problems in a matrix team environment and lead with high energy and a positive attitudeTangible experience of having expanded and cultivated existing partnerships over timeExperience of working as part of a senior management team and leading strategyCommitment to teamwork and collaborationCommitment to building and contributing to a positive team cultureExcellent communication skillsTrack record of success in prior sales rolesAbility to travel up to 30% of the timeMicrosoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiencyAbility to clear required background checkCertificates and Licenses: None required.PREFERRED QUALIFICATIONS: Bachelor's degree in related field of studyDeep understanding of the virtual education, K12 education, and knowledge/experience of ed tech systemsPrior experience using Salesforce and other sales enablement tools such as OutreachWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is remote and open to residents of the 50 states, D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $147,151.50 to $268,166.40. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Position Title Contact Center Escalations Specialist - Business & Corporate Support Call CenterLocation Work From Home United StatesJob Summary The Business Contact Center Escalations Specialist will be responsible for facilitating any escalated customer calls, answering agent support hotline calls, and meeting service level agreements on case escalations while ensuring KPI goals are met. The Escalations Specialists will also be responsible for acting as a Subject Matter Expert (SME). The ability to multi-task as well as readily shift priorities is essential for this position.Pay Range: $19.85 - $28.15 - $36.46Job Responsibilities:(50%) Escalations/Customer ServiceRespond to all agent support inquiries through the Supervisor Hotline including escalated customer complaints and document voice of the customer feedback.Ensure that customer questions and problems are resolved properly and quickly. Address challenging customers and problems that require escalation outside of the department. Strive to provide all customers with an outstanding customer experience.Complete tickets escalated to management, including customer call backs and survey responses.Process and respond to customer social media and email requests.Ensure knowledge of current policies and procedures while using critical thinking skills to communicate accurate information to agents.Manage all Business & Corporate call types, including agent and/or branch support.Meet and exceed customer satisfaction expectations.(10%) CoachingProvide agent performance feedback received by Business Units, customer complaints, and escalate cases to Management.Share job knowledge and best practices with agents for their continued development.Provide real-time and/or side-by-side coaching, live monitor calls, review recorded calls for continuous improvement of agent performance.Maintain a positive work environment through motivation and visibility to agents. Escalations Specials periodically perform live monitoring of agents, compliment agents for on-the-spot performance, and assist agents struggling with calls.(40%) OperationsManage a range of non-phone activities for agents including coaching, completion of LMS courses, and special projects.Increases employee efficiency by monitoring real time adherence and metrics in a multi-skill call center environment, through dashboards and WFM tool, communicating areas of concern to Management team and making real time adjustments to agent schedules.Ensure familiarity with the most up-to-date policies and procedures to communicate accurate information to agents and/or customers, as well as recognize potential additions or modification to policies or procedures.Perform additional responsibilities as assigned by management.Ensure compliance with applicable federal, state, and local laws and regulations. Complete all required compliance training.Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.Performs special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state, and local laws and regulations.Job Qualifications :Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign EquivalentMinimum experience required: 3+ years in a call center environment and/or customer service experience.2+ years of experience in the business & corporate banking industry1+ year sales experiencePrior knowledge of call center operations.Understanding of MS Office Suite with intermediate technical and computer skills; ability to navigate quickly within various computer programs.Ability and willingness to work the varying shifts including evenings and weekends.Business & Corporate contact center experience (preferred).5+ years in a call center environment and/or customer service experience (preferred).Proven customer service skills and the ability to resolve/mitigate problems and prevent customer dissatisfaction.Exceptional analytical and critical thinking skills and an ability to think quickly under pressure.Commitment to meeting the expectations and requirements of internal and external customers with a good sense of urgency.Excellent verbal and written communication skills and great telephone techniques.Must be collaborative, highly organized, detailed oriented and have successfully demonstrated the ability to manage multiple priorities.Demonstrated ability to look for ways to improve and promote quality.Demonstrated ability to maintain confidentiality using tact and diplomacy.Physical demands (ADA): No unusual physical exertion is involved.

APR Consulting, Inc. has been engaged to identify a Benefits SpecialistLocation: 2480 Natomas Park Drive Suite 150 200 Sacramento, CA 95833Position: Benefits SpecialistPay Rate: $23/.92hrDuration: 35 weeks (8-9 months)Expected Shift: Schedule (include days & hours anticipated): intermittent hours depending on Open Enrollment assignment(s). Work is on-call and contracted by OE meeting volume(s).Remote but needs to be local to pick up/drop off benefits materialsPOSITION SUMMARYPrepares, processes, uploads, and maintains new member or group registration information in the enrollment database. Responds to member or group eligibility questions, including verifying enrollment status. reconciling eligibility discrepancies, analyzing transactional data, and submitting retroactive eligibility changes, as needed. Generates various types of member correspondence. Maintains inventory control of member and group transactions.JOB ACCOUNTABILITIES:Health Plan Supportscans, or updates database information for new enrollments and terminations of group, individual, and ancillary health insurance products, including group employer accounts and individual policy profiles.demographic changes to member records, such as name/address/phone/email changes, primary care provider (PCP) changes, etc.enrollment or eligibility inquiries from Member Services, including processing duplicate ID card requests, reprinting correspondence, and reordering new member materials.all pending enrollments data for accuracy, analyzes any discrepancies, obtains the correct information, and reconciles the records.performance gaps, recommends and implements approved improvements to enrollment/eligibility processes.to all correspondence.Stakeholder Supportwith stakeholders (e.g., brokers; customers; vendors) to obtain information and/or clarify concerns based on initial enrollment/eligibility submissions.relevant stakeholders for missing information or incomplete enrollment package to determine availability of the files or forms.enrollment/eligibility submissions (e.g., applications; electronic files) to identify unclear, missing, or validate data, investigates enrollment/eligibility issues or discrepancies.Data Managementand reviews test or new eligibility electronic files to ensure the format and accuracy of the loaded information is correct.information accurately using working knowledge of relevant file layouts (e.g., flexible spending accounts (FSA), spreadsheet solutions, etc.).appropriate computer applications and tools to manage and report enrollment/eligibility information (e.g., Microsoft Access, Excel, structure query language (SQL) server).and updates enrollment/eligibility information in the relevant databases and systems.Complianceto all audit controls, production standards, and regulatory requirements when loading files, resolving eligibility error, or modifying member profiles.strictest confidence of all patients protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.and/or reviews audits on enrollment/eligibility information to validate data and to identify areas requiring corrections or modifications.Collaborationwith internal and/or external stakeholders (e.g., customers; vendors; brokers; internal teams) to correct errors, issues, or concerns with enrollment/eligibility files or data.with cross-functional business partners/departments to prep and to ensure open/annual enrollments readiness.EDUCATION:experience will be accepted in lieu of the required degree or diploma.Diploma or equivalent education/experienceTYPICAL EXPERIENCE:1-year recent relevant experienceSKILLS AND KNOWLEDGE:knowledge of health care operations and structure, basic requirements in an integrated delivery system, and the use of information system applications in a health insurance or health care environment.knowledge of health insurance concepts related to enrollment and eligibility practices.familiarity with and understanding of the California Department of Managed Health Care (DMHC) regulations, various health care reimbursement models, pricing mechanisms, managed care and payer relationships.to detail with exceptional time management and organization skills with the ability to balance multiple priorities and take appropriate action in challenging situations.negotiation and project management skills, including the ability to work with diverse people.attention to detail with time management and organizational skills, including the ability to prioritize assignments and work within standardized policies, procedures, and practices to achieve objectives and meet deadlines.with relevant file layouts (e.g., Flexible Spending Accounts (FSA), spreadsheet solutions, etc.) for enrollment system uploads.skills with Microsoft Office Suite (Word, Excel, PowerPoint), including a general understanding of database management and data validation techniques.independently as well as be part of the team, while accomplishing multiple tasks under varied and urgent conditions.and evaluate routine or standard problems, then select appropriate solution from established options.the privacy of each patient's protected health information (PHI).collaborative working relationships with patients, prospective clients, peers, physicians, other healthcare providers, and vendors to provide exceptional customer service. Diverse individuals and organizations.This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!