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Incident Manager Salary in Renton, WA

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Escalation Manager

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HOME HARDLINES/4TH IN CHARGE
Fred Meyer, Renton
Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant managers. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!Minimum High school diploma or general education degree (GED), plus a minimum of six months company experience and one-two years related retail experience; or combination of relevant education and experience. Minimum 18 years of age Ability to pass drug test Ability to work in a fast-paced environment Ability to work weekends on a regular basis and overtime as needed Maintain confidentiality Accuracy/attention to detail Ability to organize/prioritize tasks/projects Familiarity with industry/technical terms/processes Ability to work within set time frames/fixed deadlines Valid driver's license Lift truck certification/license CPR/first aid certification Desired Knowledge of Company policies, procedures, and organizational structure Proficiency with current Company email and Report Management and Distribution System (RMDS) Working knowledge of alarms, sprinklers, and printers Provide customer service; sell products to customers; perform cashier functions Maintain compliance with divisional guidelines, standards, and corporate policies which includes: safety guidelines, merchandising, signing, recovery, stockroom, housekeeping, fixtures usage and maintenance Comply with labor agreements, when applicable Verify in-stocks in basic and ad merchandise Perform early removal breakdown Promote and follow Company initiatives Maintain awareness of overstock/understock conditions to maintain ordering system integrity, including Replenishment Management System (RMS) Monitor freight receiving and freight stocking standards Follow up on daily tours Monitor and adjust the 15-minute chart Maintain awareness of daily sales Identify/respond to all maintenance/repair needs Respond to verbal customer comments/complaints/requests Complete customer incident and employee incident/accident report forms Process salvage Write Intersection Transfer Teach/train employees All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great" Must be able to perform the essential functions of this position with or without reasonable accommodation
APPAREL/ASST DEPT LEADER
Fred Meyer, Renton
Assist in the management of the Apparel department by maximizing all financial opportunities and assuming management responsibilities in the manager's absence. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!Minimum High school diploma or equivalent Ability to work in a fast-paced environment Maintain confidentiality Accuracy/attention to detail Ability to organize/prioritize tasks/projects Familiarity with industry/technical terms and processes Desired BA/BS in business or related field Knowledge of company policies, procedures and organizational structure Management experience Proficiency with Microsoft Excel, Report Management and Distribution System (RMDS) and current company email CPR/first aid certification Experience directing/participating on project team Deliver and encourage other associates to deliver excellent customer service Promote and follow company initiatives Coordinate/organize merchandising of the department floor Implement period Merchandising bulletins, period Point of Sale (POS), common lobby plans, and period planners Maintain compliance with corporate and divisional signing, planograms, ticketing, recovery, merchandising, fixtures usage and maintenance standards, folding/hanging and stockroom standards Maintain compliance with corporate policies and safety guidelines, labor agreements, freight receiving/stocking standards, Replenishment Management System (RMS) updates/procedures and shrink control guidelines Plan ads/store events and complete daily tours in the manager's absence Implement period promotions and point-of-sale plans, period merchandise notes, and period planners, and manage planograms and merchandising of the department in the manager's absence Audit written distribution center returns and returns to suppliers and review Intersection Transfer reports and Callback/Return to Vendor (RTV) reporting in the manager's absence Verify pricing accuracy and follow up on price changes Authorize any manager discretion markdowns and audit scan audits Maintain awareness of overstock/understock conditions and review daily/weekly sales Complete daily tours Respond to customers' verbal comments/complaints/requests Manage maintenance/repair needs Complete customer and associate incident/accident report forms Audit ads, salvage procedures, callbacks and recalls Assist in the inventory process and perform clerk duties Work with associates to manage all common associate areas (i.e., break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great" values Coach associates in the performance of their duties; provide feedback to direct reports and provide feedback to the manager for performance reviews Must be able to perform the essential functions of this position with or without reasonable accommodation
Asset Protection Security Specialist (HR)
Fred Meyer, Renton
Position Summary:Prevent and reduce loss due to bad debt, cash over/short and civil liabilities; reduce shrink and improve margins. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!Knowledge of Fred Meyer policies, procedures and organizational structure Bachelors degree in criminal justice Retail security experience Law enforcement experience Ability to continue education High school diploma or general education degree (GED) or a combination of relevant education and experience Minimum 18 years of age/21 years of age in Alaska Ability to pass a drug test Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail Ability to handle sensitive information while maintaining a high degree of confidentiality Ability to organize/prioritize tasks/projects Familiarity with loss prevention terms and processes Proficient Microsoft Office skills Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Detect, deter and/or detain external theft suspects Reduce customer and associate dishonesty by initiating and encouraging actions to prevent external and internal theft Monitor large shrink areas in stores Report incidents to the asset protection manager Support customer and associate relations through communication and training Provide credible court testimony Identify areas of high theft Verify compliance with corporate policies Promote and follow company initiatives Maintain flexibility to work any shift, overtime and weekends on a regular basis Must be able to perform the essential functions of this position with or without reasonable accommodation
FRONT END/RELIEF ASST DEPT LEADER
The Kroger Co., Renton
Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and Assistant Manager. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!Minimum High school diploma or general education degree (GED) plus a minimum of six months of cashier experience and one-two years related retail experience; or combination of relevant education and experience. Minimum 18 years of age/19 in Idaho and Alaska Ability to pass drug test Ability to work in a fast-paced environment Ability to work weekends on a regular basis Ability to travel independently on a rare basis Maintain confidentiality Accuracy/attention to detail Ability to organize/prioritize tasks/projects Valid driver's license CPR/first aid certification Desired Knowledge of company policies, procedures, and organizational structure Deliver and encourage other associates to deliver excellent customer service Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases Provide peer coaching for all cashiers following best practices Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required Monitor the 15-minute chart and schedule Promote and follow Company initiatives Respond to verbal customer comments/complaints/requests Complete customer incident and associate incident/accident report forms All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great" Must be able to perform the essential functions of this position with or without reasonable accommodation