Technical Director Salary in Redwood City, CA

Director, Marketing Effectiveness and Omnichannel EngagementJob LocationsUS-CA-Redwood CityReq No.2020-6493CategoryMarketing, Public Relations & Business DevelopmentTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Director of Marketing Effectiveness and Omnichannel Engagement will be responsible for developing, launching, and maintaining highly successful omni-channel marketing programs.  This role will focus on building the appropriate capabilities and infrastructure to support the Commercial organization be more effective in engaging with customers and patients on their terms in a personalized manner, optimizing both offline and online commercial initiatives.    Exact Sciences is seeking a talented and experienced Marketing leader with technology experience, who has demonstrated a record of success in both fast-growing startups and mature corporate organizations.  As Director, Marketing Effectiveness and Omnichannel Engagement, you will partner with Precision Oncology’s Commercial Leadership team,  IT, and Sales/Sales Enablement to create the infrastructure/systems/analytics to support the creation and execution of marketing/customer retention campaigns and patient marketing programs.  You will be responsible for championing Marketing requirements, evaluating solutions/applications, and providing the business specifications needed to deliver omni-channel and closed loop marketing tools to the marketing organization.  You will collaborate with the IT development team in building out the long-term roadmap.  The initiatives include capability identification and asset requirements that facilitate effective deployment of marketing messages to key constituents and the necessary feedback loop into marketing and sales that include metrics and measurement of effectiveness.  The Director, Marketing Effectiveness and Omnichannel Engagement will shepherd and drive these marketing technology initiatives for the Precision Oncology business unit across all product lines and channels.  You will be the business lead providing business requirements, translating the marketing department’s vision, and collaborating with key IT and sales enablement partners to deliver on executable plans. To succeed, you will be a flexible and well-rounded leader with strategic, marketing technology and operations expertise, along with demonstrated success in leading complex project management teams.Essential Duties and ResponsibilitiesDrive the omni-channel strategy and infrastructure plans for the marketing solutions needed to support Commercial Marketing’s vision, strategy, and messaging campaigns for their customers and patients.Partner with Sales and Product Marketing/Global Digital Solutions leadership to translate customer behaviors and needs into marketing engagement solutions that are measurable. Lead the development of the business requirements (marketing assets and technology stack) needed to create compelling and impactful experiences for our customers and patients and drive priorities across Commercial Marketing/Sales leaders and Platform/IT enablement teams.Partner with Commercial Sales/Marketing Leaders, Finance, Business Analytics, and IT to develop mechanisms to measure the effectiveness of these programs and their ROI. Review analytics, determine key insights, assess program metrics, and KPIs.Visualize data, report program results, and build narratives around the impact of these programs to share with key leadership stakeholders across the company.Utilize reporting metrics to develop and make recommendations for optimizing programs and solutions. Work with internal and external software engineers to execute technically.Partner with Global Digital Solutions and Product Marketing to run boundary-less omni-channel campaigns.Assist Marketing teams in tagging and structuring system and promotional content to facilitate directed messaging and sales enablement. Participate in defining the systems architecture for Content Management and Digital Asset Management systems. Optimize Content Management System and Digital Asset Management systems to ensure effective operations within the Marketing department. Identify additional marketing technology tools to support expansion of portfolio and business needs.Lead and shepherd the development of Marketing tools to enable omni-channel and closed loop marketing initiatives.Define the future state Marketing requirements and align with IT on their technical architecture and integrations execution plan.Simplify and translate complex scientific data into a clear and compelling commercial strategy.Ability to present a variety of material in front of diverse audiences, from All Company Meetings to Field Sales Meetings, Trade Shows, Executive Meetings, board meetings, and customer settings; ability to well inform and inspire.Ability to influence, collaborate, and interact effectively with multiple stakeholders at all levels across the Commercial Organization and company to align on operational objectives and provide consistent leadership and guidance to cross-functional teams managed. Ability to inspire a team to drive consistent excellence.Strategic thinker with the ability to leverage large data sets to make data-driven decisions. Strong analytical skill set closely collaborating with technical data analysts.Strong bias for action.Ability to communicate a strong vision effectively across all levels.Big Picture Thinker who does not lose sight of the details. Excellent communication and collaboration skills with the ability to glean insights and tell a story from the data.Exceptional written and verbal communication skills, tact, composure, and confidentiality in order to coordinate complex personnel issues, schedules, travel, and logistical projects and programs. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability to travel 15% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Liberal Arts, Marketing, Business, or Communications.10+ years of management/leadership experience with cross-functional teams in marketing operations/technology setting, ecommerce, or related field; focused on driving the development, execution, and analysis of omni-channel marketing programs.Demonstrated success using logic and methods to solve difficult problems, derive effective solutions, and execute.Demonstrated success in leading and executing best-in-class marketing technology stacks and best practice business processes.Demonstrated success with sales activities, with understanding of GTM’s.Demonstrated success in leading and managing highly effective virtual team environments.Highly knowledgeable with a variety of commercial/technology tools that are currently in our infrastructure, such as Salesforce, as well as a variety of software and marketing automation platforms; Veeva is preferred. Proven success working within a highly matrixed organization and establishing strong relationships across the organization.Successful track record of participating in global technical and software implementation projects with measurable business impact.Deep business acumen of sales, marketing, and customer loyalty/retention programs, tools, and processes. Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsMarketing experience in a diagnostic and/or life science company.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Senior Director, Product Lifecycle Management & StrategyJob LocationsUS-CA-Redwood CityReq No.2020-6288CategoryMarketing, Public Relations & Business DevelopmentTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Senior Director of Product Lifecycle Management & Strategy (PLMS) is accountable for leading the product strategy and product lifecycle function for the Precision Oncology (PO) business unit.  This leadership position drives the mid- to long-term strategic development and implementation of the business unit’s portfolio of products and services to support continued growth of the existing Oncotype DX oncology/urology products and sequencing panels.  This will be achieved by building and leading a team of expert product strategists in the business unit’s product domain who will uncover business insights and create robust business rationales/roadmaps/plans for various investments.  To be successful in this role, the Senior Director, PLMS must develop and maintain strong and deep relationships with the following stakeholders across the company: Senior Corporate Leadership, Pipeline/Corporate Strategy Mgmt, Precision Oncology Commercial Leadership in Sales/Marketing, International Business Unit Commercial Leadership, Senior Leadership in all business units to include R&D, Clinical, IT, Customer Service, Finance, Operations, Regulatory, Reimbursement, and Legal functions.    The Senior Director, PLMS is expected to have an expert knowledge of the healthcare landscape, commercialization of products, and familiarity with the clinical and technical aspects of product development.  The incumbent will oversee a wide range of activities, including establishing and maintaining active relationships with key opinion leaders and monitoring the competitive landscape.  He/she must have the ability to develop a strategic narrative that creates a compelling story around the product portfolio, as well as future areas of interest, to fuel the business.  While the development of new pipeline products is outside the scope of this role, the Senior Director needs to have a strong understanding of the marketplace, business needs, and future trends and collaborate with the Pipeline/Corporate Strategy teams to identify and bring organic and inorganic growth opportunities to the Precision Oncology business unit.  He/She will collaborate with the Pipeline team and the Precision Oncology business unit leadership team to set pipeline strategy and conduct ongoing asset prioritization to build a strong pipeline of diagnostic products for Exact Sciences. The Senior Director, PLMS will further strengthen and build a relatively new functional area within the organization.  He/She will be a champion for the team and collaborate with cross functional partners on understanding the role of product lifecycle management.  Additionally, establishing new processes, procedures, and frameworks to facilitate broader portfolio strategy and prioritization discussions across the Precision Oncology business unit.Essential Duties and ResponsibilitiesLead the definition of Precision Oncology’s portfolio of products/services and maximize its value by developing and maintaining long-term business plans; including multi-generational product roadmaps and strategic P&Ls supported by robust business rationales. Collaborate with Pipeline team and Precision Oncology business unit leaders to set pipeline strategy.Direct the product strategy component of the annual commercial business planning process, galvanizing the product lifecycle directors to develop and deliver the 5-year brand plans for the products they represent to senior management. This will be achieved through coordination and planning across key functional areas in Medical Development, Medical Affairs, Managed Care, U.S. Commercial, International Commercial, IT, and Pipeline.  Provide active leadership and interaction with Precision Oncology business unit leaders to right size the prioritization of opportunities to build, cultivate, and maintain PO’s existing business while establishing the business case to inform further project and resource investments. Build, lead, and manage a growth-focused world-class PMLS organization. Provide ongoing performance management and career development guidance in support of PO commercial and corporate goals.Ensure the PLMS team provides business and product management leadership, from concept to end-of-life; including leading the voice of customer research, multi-generational product definition, product features, performance requirements/tradeoffs, product value proposition/business case, support of the R&D and clinical teams during product development and operationalization, transition to the Marketing team for product launch, and optimization of business performance until product end-of-life. Optimize the long-term top and bottom line performance of the portfolio of commercialized products. Partner with Marketing and Sales to monitor product delivery and quality issues, competitive landscapes, interacting with, and influencing key opinion leaders to maintain long range product P&Ls.Initiate robust processes, tools, and operating mechanisms to implement a strong product strategy/lifecycle product management capability capable of incorporating the impact of key market, technical and clinical discoveries and trends, customer needs, and competitive offerings. Partner with Business Development to support an optimal licensing, partnership, and acquisition strategy to expand PO’s franchises. Cultivate relationships with key opinion leaders and strategic partners to support franchise and company objectives.Develop compelling presentations to convey asset strategies to a broad set of stakeholder audiences; including senior executives.Maintain an active awareness of all ongoing core projects and status; including proactive management of investment funds and other key resources, as well as proactive risk management and identification of cross-project synergies, opportunities, and efficiencies.Stay abreast of industry standards to continuously increase and evolve the world class reputation and value the PLMS team delivers to company growth.Ensure all training is provided for direct reports in accordance with company policies/procedures and is conducted in strict compliance with all applicable laws and regulations.Promote the organization’s vision and culture routinely and perform all duties in keeping with the company’s core values and policies.Supervise staff; including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.Communicate goals clearly to employees to ensure understanding and success in achieving them.Motivate and inspire employees to do their best work through coaching.Maintain morale and support employee engagement initiatives.Outstanding strategic planning and execution skills.Solid negotiation skills, highly adept influencer.  Ability to maintain a high degree of confidentiality and composure in managing complex business conditions and/or personnel issues.Senior level judgment/decision making in considering complex inter-departmental business issues.Ability to drive business recommendations into decisions and into organizational change.Excellent analytical, quantitative, and qualitative skills. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work designated schedule including nights and/or weekends as needed.Ability to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day.Ability to work on a computer and phone simultaneously.Ability and means to travel between Redwood City locations.Ability to travel 20% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Marketing, Business Administration, Science, or related field.Solid understanding of biology, diagnostics, and life sciences. 15+ years of progressively accountable leadership experience in product development/lifecycle management for primarily on-market products. 8+ years of people management experience.Demonstrated ability to build and lead a high functioning, cohesive team to create and articulate a strong product portfolio vision and strategy, carrying it all the way to tactical planning and successful execution in a dynamic market. Successful track record of achieving product line and company goals in a high-growth and highly competitive healthcare field.Demonstrated capability in leading the successful development and commercialization of complex products and solutions in new emerging and poorly defined high growth areas, leading to fast and sustainable growth.Demonstrated ability to effectively translate a large amount of complex customer, clinical, market, and technical data from multiple sources into a clear value proposition and compelling story that can be articulated and communicated to a diverse range of customer and internal audiences. Demonstrated ability to proactively and quickly understand and incorporate new technologies, such as clinical informatics, mobile platforms, and big data to provide a clear, competitive advantage to existing portfolios and create opportunities for new products and services.Demonstrated ability to drive clinical adoption and reimbursement of value-based diagnostics through clinical and economic impact studies. Proven ability to build and maintain strong working relationships as a leader and peer with other senior leaders/functional managers; including Pipeline/Corporate Strategy, R&D, Clinical, Operations, Commercial, Finance, Regulatory, Reimbursement, Legal, and Business Development.Demonstrated excellence in communication/presentation skills, both written and oral. Familiarity with product development and project management methodologies in tightly controlled, regulated environments (FDA, CE, ISO, CLIA).Demonstrated ability to complete financial modeling or data analysis. Strong financial acumen with a good understanding of P&L drivers and the ability to develop appropriate investment and sales forecasts. Demonstrated ability to drive the development and commercialization of products outside the United States.Demonstrated ability to work with business development on opportunities; including in-licensing, external partnerships, and acquisitions.Proficient in Microsoft Office to include Excel macros and pivot tables and Word mail merge.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsMBA, MS, or PhD in Life Sciences or related field.Background in oncology, diagnostics, pharma, life sciences, and/or medical device market. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Customer Relations Specialist IJob LocationsUS-CA-Redwood CityReq No.2020-6735CategoryCustomer SupportTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Customer Relations Specialist I (CRS) provides a vital link between Exact Sciences customers, the external Exact Sciences sales force, and the internal commercial operations group.  The CRS will often be the first point of contact for all external parties who communicate with Exact Sciences directly via phone, email, regular mail, or other means.  There is likely to be a wide variety of questions and comments that come to the Company through these channels from a diverse group that may include healthcare professionals, cancer patients and their family members, media representatives, insurance company claims managers, and many others.  The impressions we create when we interact with those people who seek us out will play a significant role in establishing favorable perceptions of the Company. It is imperative that the CRS possess exemplary Customer Service Skills, have a demonstrated ability to work independently, and also function effectively as a member of the Exact Sciences team.  The CRS will need to understand not only the technical aspects of the services that Exact Sciences offers, but must also possess the ability to communicate professionally and effectively with all individuals, including external customers and other internal personnel.Essential Duties and ResponsibilitiesAnswer in-coming calls from the customer service 800 hotline during business hours, and reply to phone messages left overnight when the phones are not staffed. Document all calls accordingly into CRM according to Customer Service Policy and Procedures.Provide assistance and information on all aspects of product knowledge, sample accessioning processes, and clinical information within their scope of expertise in accordance with official Standard operating procedures (SOPs) for customer service. Requests that can be addressed by scripted responses anticipated in the Knowledge Base should be handled in the manner prescribed.  Other questions should be handled with sensitivity, common sense, and referrals to others in the company as circumstances require.    Appropriately triage and direct callers to Medical Affairs, Patient Advocacy, Regulatory, Public Relations as needed. Respond to inquiries posted through our company website and document each inquiry appropriately in CRM.Forward calls to designated personnel with responsibility for official communication with external parties and log these calls into the system, set realistic expectations with callers regarding the timing of an official reply, and ensure the calls are received by the right person in a timely manner. Appropriately field calls for reimbursement and billing and direct them to the Billing Vendor (Quadax) for follow up and resolution.Provide inside sales support to the field sales staff: Regional Oncogenomic Liaisons (ROLs) Genomic National Account Reps (GNAMs), Regional Managers (RMs) and Director of Sales Operations when needed while providing the outside field staff with timely communication on their accounts, practices, and orders. Provide new physician outreach calls to all new accounts and ordering physicians regarding Oncotype Dx and our products.Maintain a productive operational relationship with the IT department for the operation of CRM system for CRS activities.Communicate initial and ongoing CRS needs to the IT group for modification of the CRM system on behalf of the CRS team.Support the Sample Accessioning staff with sample intake and accessioning in accordance with the SOPs.Perform daily quality control checks on all sample accessioning requisitions prior to report generation and work closely with the Clinical Laboratory Scientists (CLS) to ensure the highest level of quality is achieved in the handling or patient samples and requisitions.Participate in sales administration/operations activities as necessary; including shipment of promotional materials and other items to sales representatives, managing materials inventories, developing and producing sales reports, development of items for inclusion in the sales force reference guide, etc.Assist in building on existing customer base by providing the highest level of customer service and support.Ability to handle technically complex material and articulate technical concepts. Maturity and good judgment to understand when to exercise initiative and handle queries directly, and when to escalate queries to higher authority.Excellent team player.Highly effective in working with others but also capable of working independently as necessary. Ability to multi-task and strong to attention to detail.Highly effective at overcoming obstacles; tenacious and resilient. Flexibility to cross-train in other areas of the lab where qualifications and procedures allow.Willingness to adhere to strict procedures for database management and approved responses to selected queries.Highly effective at assimilation of large body of complex scientific material.Strong interpersonal and organizational skills.Excellent listening, oral, and written communication skills.Professional telephone manner.Strong customer service orientation and willingness to prioritize needs of those seeking information from the Company.Comfortable in working in a laboratory environment and able to handle specimens.Ease of working with internal and external groups in reinforcing policy, as well as accepting of suggestions for improvement.Superb follow-through skills and relationship management.Strong communicator with ability to maintain open communication with internal employees, managers, and customers as needed.Able to integrate and apply feedback in a professional manner. Able to prioritize and drive to results with a high emphasis on quality. Ability to work as part of a team. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work designated schedule.Ability to work nights and/or weekends.Ability to work overtime as needed. Flexibility with respect to working hours as some shifts will require early morning arrivals to handle calls from East Coast.Ability to lift up to 20 pounds for approximately 5% of a typical working day.Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day.QualificationsMinimum QualificationsHigh School Diploma or General Education Degree (GED).3+ years of customer service experience. Deep understanding of drivers of customer satisfaction and an overt willingness to be an internal champion for both the field sales team and health care providers. Basic scientific aptitude that will allow rapid learning of new technologies and clinical data associated with Exact Sciences services.Significant PC knowledge and Windows OS experience.Authorization to work in the United States without sponsorship. Demonstrated ability to perform the Essential Duties of the position with or without accommodation. No disqualifications for employment in the US lab industry as determined by the Federal Government.Preferred QualificationsBachelor’s Degree.3+ years of experience in healthcare, laboratory, or pharmaceutical industry.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Product Marketing ManagerJob LocationsUS-CA-Redwood City | US-AZ-PhoenixReq No.2020-6629CategoryMarketing, Public Relations & Business DevelopmentTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Product Marketing Manager will be directly responsible for providing comprehensive support for the Associate Director across the entire spectrum of activity.  In this role, the Product Marketing Manager will manage all marketing materials, vendor relationships, website copy, publication files, and various other projects associated with promoting and educating physicians and patients on the Oncotype MAP test. Success in this position will require attention to detail and the ability to carry out multiple tasks in parallel.  Competitive candidates will possess relevant experience in urology marketing, with a demonstrated ability to master complex scientific material and convey these concepts to others in a compelling, understandable manner.   Given the extensive contact the Marketing Department has with multiple internal and external parties, strong written, verbal, and interpersonal skills are essential.  The Product Marketing Manager should enjoy working in an ever-changing environment and be able to maintain composure and poise in sometimes-hectic situations. To support departmental activities, this person will convey verbal and written requests and other information to internal and external parties on a routine basis.  Essential Duties and ResponsibilitiesProvide comprehensive support to the Associate Director.Responsible for tools and programs focused on physicians and patients that can influence Oncotype MAP ordering.Develop strategic, multi-channel integrated marketing plans for areas of responsibility; including customer segmentation, business trends, market opportunities, and staging and pacing of marketing tactical programs.Successfully engage with advertising agencies to deliver high-quality assets; including, but not limited to, creative direction, and content for print and digital collateral, PR, social media, and promotional materials.Maintain campaign metric dashboards to measure the effectiveness of marketing activities.Propose and execute on customer and market research programs to provide key market insights and actionable business outcomes.Work with customers and a matrixed team of internal stakeholders to build aggressive and realistic deliverables and timelines.Answer questions and handle requests related to department programs and functions.Keep current on all technical and clinical data associated with the Oncotype MAP assay. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Strategic thinker with potential for advancement.Strong communicator with ability to maintain open communication and composure with internal stakeholders, managers, and customers.Willingness to exercise initiative in cases where decisions need to be made and supervisors are not available to consult, coupled with the tact and judgment to do so appropriately.Excellent writing skills: memos, letters, data analyses, with proper grammar and spelling; tireless reviewer with a sharp eye for language.Brings a positive mental attitude to daily tasks and becomes a net contributor to overall morale.Ability to integrate and apply feedback in a professional manner.Ability to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability to travel 25% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Marketing, Biology, or related area.5+ years of experience in marketing and/or sales functions, with a strong track record.3+ years of experience in a tightly-controlled, regulatory environment.Proven analytic skills with scientific papers and market intelligence.Demonstrated ability to manage and prioritize multiple, simultaneous, complex tasks and to meet deadlines.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsAdvanced degree strongly preferred (MS, MBA, PhD, MD).Oncology/Urology market experience; Next Generation Sequencing (NGS) experience in the USA. #LI-SS1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Senior Systems Engineer IIJob LocationsUS-CA-Redwood CityReq No.2020-6728CategoryClinical Lab OperationsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Mission of the Precision Oncology Business Unit of Exact Sciences is to transform treatment decisions and outcomes in cancer by delivering clinically actionable diagnostics, both as in-vitro diagnostic (IVD) devices and as Laboratory Developed Tests (LDTs) conducted in our Redwood City Clinical Laboratory. Reporting to the Director of Systems Engineering, the Senior Device and Process Systems Engineer will provide technical expertise, vision, and leadership to drive continuous improvement of our state-of-the-art diagnostic tests for cancer patients. The Senior Device and Process Systems Engineer will lead projects to innovate, analyze, design, and implement improved business processes and laboratory workflows for diagnostic tests conducted in our Clinical Laboratory. Beginning with analysis of the business process requirements, these process design and integration efforts will encompass the generation and collection of requirements, design, and architecture, incorporation of applicable automation technologies, integration of multiple subsystems, and end-to-end testing.  Representing Lab Operations, the successful candidate will also be a key member on project teams developing new IVD devices and laboratory automations, ensuring their efficient and effective transfer into production, and will also contribute to ongoing improvements of existing commercialized processes and products.  It is critical that the candidate has strong expertise in medical device quality standards and regulations, including ISO13485, ISO14971, 21CFR Part 820, and experience in the operationalization of new diagnostic and/or medical devices. Demonstrated ability to effectively execute multiple projects simultaneously with Lean Methodology is required. Experience with business process analysis and design is required, ideally including experience with order to revenue processes.Essential Duties and ResponsibilitiesParticipate in or lead cross-functional process development teams to innovate, plan, develop, validate, and implement robust and scalable laboratory and business processes. Participate in new product development programs, operationalizing production processes including manufacturing, product distribution, and order to revenue workflows.Collaborate with internal Manufacturing, Supply Chain, R&D, and QA teams, and with  third party technology partners, contract IVD manufacturers and logistics partners as needed to create, scale, and validate supply chain, manufacturing, and distribution processes and infrastructure.Translate business needs and customer requirements into clear, well-vetted requirements, and conduct and guide requirement tracing, architecture design and other key Systems Engineering methodologies for new production processes.Incorporate business strategy into project scope, plan, and design that may involve multiple phased releases of the product or process.Provide leadership in incorporating risk management into project planning and execution, conducting, facilitating, and reviewing risk assessments required in development and revision of production processes. Systemize learning and best practices into practical procedures. Advise and present options, recommendations, and plans, and status to senior management on projects and associated issues and risks.Apply Robust Design / Design for Six Sigma principles to development of production processes.Lead complex problem solving in design and support of production processes and associated processing equipment.Provide expertise and leadership in Design of Experiments (DOE), failure analysis, root cause analysis, and associated statistical methods. Ability to assist and mentor junior Systems Engineer members. Ability to effectively lead and participate in multidisciplinary project teams, providing technical leadership and guidance to team members.Superb written and oral communication skills, and excellence in communicating and collaborating with colleagues, customers, and external collaborators from a wide variety of scientific, engineering, operational, and regulatory disciplines at many different levels. Deal with ambiguity and deliver simple engineering solutions to complex problems. Apply understanding of complex end-user applications, collecting and clearly documenting user needs. Ability to methodically break down complex applications into simpler elemental constituents and formulate clear and concise requirements to meet end user needs. Perform work with minimal direction, exercising sound judgement in defining technical objectives of assignments.Apply critical thinking skills to judiciously plan and prioritize project activities for maximum leverage and impact. Apply leadership skills to align colleagues and partners around a vision, a plan to achieve it, and the execution of this plan. Exhibit commitment to quality in the development, testing, and implementation of systems and processes to be used in diagnostic tests. Ability to integrate and apply feedback in a professional manner. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Regular and reliable attendance.Ability to work designated schedule.Ability to work nights and/or weekends, as needed.Use of computer, and or telephone for long periods of time may be necessary.Considerable periods of time may be spent concentrating and or analyzing data.Some lifting (greater than 25 pounds) may be necessary.May be exposed to hazardous materials, tissue specimens and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.Ability and means to travel between Red Wood City locations.Ability to travel 10% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Engineering or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.10 + years of IVD, laboratory automation, and/or medical device experience.Proficient familiarity with the principles and tools for Innovation Processes (i.e., TRIZ), Lean Design, Robust Design, Design for Six Sigma, Systems Engineering, DOE, VOC, and Design for Reliability, and related methodologies.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Authorization to work in the United States without sponsorship.Preferred QualificationsAdvanced Engineering degree. Experience with development of business workflows using enterprise software systems for clinical diagnostic applications.Experience in developing diagnostic test in a highly regulated environment (i.e., CLIA, FDA, ISO13485 etc.).Experience with requirements management tools (i.e., Jama, Aligned Elements, DOORS, etc.).Six Sigma Black Belt.Experience in project management.#LI-LA1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Company Description:Anomali, a world-renowned platform leader in Security Operations, supercharges SecOps by fusing Lightspeed Security Analytics, Industry-Leading Cyberthreat Intelligence (CTI), AI-based automated threat hunting, alert orchestration, automated threat detection and incident response (TDIR) blocking, community intelligence sharing, exposure management, and dark web protection. Transforming CISOs into superheroes and analysts into SOC terminators. Anomali's Platform offers: "Match" Next-Gen SIEM, "Lens" AI Threat Hunter, "ThreatStream" TIP, Anomali Integrator, Anomali ISAC, Anomali Attack Surface Management, and Anomali Digital Risk Protection, infused with Anomali AI. Anomali bridges the gap between point solutions (EDR, NDR, SSE, RMM, CAASM, etc.) and replaces legacy SIEMs at 50% the cost, giving analysts easy-to-use tools that enable lightspeed detection & response. Anomali addresses the global shortage in cyber talent by empowering analysts to contain, eradicate, and block threats in seconds without complex SIEM queries, manual blocks, or long investigations. Anomali delivers as a proprietary platform and disruptor to the security analytics world. Anomali can search billions of logs in seconds, correlating tens of millions of IoCs and IoAs across years of telemetry and logs often deleted or moved to cold storage. At every point across the cyber kill chain, Anomali supercharges the SOC to detect, contain, and eradicate threats before organizational impact. Job Description: Responsibilities: o Develop messaging & positioning informed by product capabilities, customer value, and differentiation targeting identified ideal customers. o Product launch - lead the efforts, working in conjunction with product management, to launch new products and releases and manage the cross-functional implementation of the plan. o Content generation - Create and plan product marketing collateral including videos, blogs, datasheets, white papers, presentations, web, etc. o Sales enablement - build compelling sales enablement material required to communicate the core value proposition. o Market intelligence - be the expert on who is buying, how they buy, and their buying criteria; be the expert on competition and how to successfully position for the win. o Partner to drive awareness and demand generation campaign strategies that provide marketing teams with the plan required to execute marketing activities. o Present at industry events, contributing articles, and other product-related outbound marketing activities. o Website, Blog - drive updates for the website and develop blog topics and calendar. o Demos - drive updates for the website and develop blog topics and calendar. QualificationsRequired Skills/Experience: o 7+ years of enterprise software product marketing experience. o Expertise in developing strongly differentiated product positioning and messaging. o Experience with cloud-delivered enterprise security products such as SIEM, SOAR, and/or Threat Intelligence.o Understanding on machine learning and AI concepts as it applies to security. o Strong written and oral communication skills are mandatory. o Technical acumen and experience with enterprise security products are highly valuable. o Excellent people skills to interact with staff, colleagues and cross-functional teams, and third parties. o Comfortable with a fast-paced environmento Demonstrates creative energy in message delivery.o Self-motivated, driven, and passionate about winning. o Team oriented o This position is not eligible for employment visa sponsorship. The successful candidate must not now, or in the future, require visa sponsorship to work in the US. o This is a hybrid position at our Redwood City, CA office location. Equal Opportunities Monitoring It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individual's disability, race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a protected veteran. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented. If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at [email protected] . Compensation Transparency $180,000 - $210,000 USD Please note that the annual base salary range is a guideline and, for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as, knowledge, skills and experience of the candidate. In addition to base pay, this position may be eligible for benefits, bonus and equity.