Delivery Technician Salary in Palo Alto, CA

Company DescriptionFamily owned Plumbing and HVAC Company. Role DescriptionThis is a full-time on-site role for a Dispatcher/ Office Manager at Palo Alto Plumbing Heating and Air located in Palo Alto, CA. The Dispatcher will be responsible for coordinating and scheduling service calls, dispatching field technicians, and providing exceptional customer service to both internal and external teams. The Dispatcher will be responsible for maintaining accurate records of service calls and ensuring timely and efficient delivery of services.QualificationsExceptional communication and customer service skillsAbility to multi-task and work in a fast-paced, on-demand environmentProficient in computer systems and various software applications, including Microsoft Office Suite and scheduling softwareExperience in dispatching, scheduling, or customer service is preferredPositive attitude and team player mentalityAbility to remain calm and collected during emergency situationsHigh school diploma; post-secondary education is a plusBilingual in Spanish and English is a plusCompetitive Salary, 401K matching, Excellent Benefits, Fastrak if needed.

Job Title: IT Support SpecialistLocation: Palo Alto, CAContractResponsibilitiesServe as the primary, in-person technical support for the Student Help Desk.Provide technical support to all end-users (including faculty and staff).Ensure proper operation of laptops, peripherals, and software/drivers.Maintain JAMF Mobile Device Management (MDM) and documentation; oversee JAMF install process during summer upgrades.Working with Technology Director, maintain and/or support multiple aspects of database installation, integration, maintenance, support, and data workflow (including Ravenna Admit, Veracross, BigSIS, FileMaker Pro, Follett, School Messenger, Magnus Health).Support Technology Director, including training, documentation, and equipment setup/takedown.Maintain current inventory of laptops and peripherals. Stay abreast of emerging technology and edtech tools to help students, faculty, and staff incorporate technology into curriculum and instruction.Collaborate with the Assistant Head to support integration of educational technology.Train faculty, staff, and students on the use of hardware and digital tools.Provide support to teachers and staff to reach required technology expectations.Ensure a timely and accurate delivery of technology products, services, and training. Other duties as assigned by the Technology Director.Skills & QualificationsExperience with software and operating systems in an education environment, including MacOS, Google Works for Education, Google Admin, Windows, Microsoft Office, iOS, and emerging technologies.Experience with database administration.Detail-oriented management of multiple projects and day-to-day tasks.Ability to work well both independently and as a member of a team.Ability to lift/move 40 pounds and to reach, bend, stoop, sit, and kneel. Excellent troubleshooting, communication, customer service, problem-solving, and collaboration skills.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the position of Head of Customer Service, Ultrasound. We are seeking a highly experienced and dynamic individual to join our team as the Head of Customer Service. In this strategic leadership role, you will be responsible for customer service operations globally, ensuring the highest standards of service delivery and customer satisfaction across our global customer base. The position will be based in Palo Alto, CA. Your role: • You will develop and execute a comprehensive customer service strategy aligned with the company's overall objectives and customer-centric approach. • You will implement best practices and processes to help streamline customer service operations, optimize efficiency, and drive continuous improvement. • You will collaborate closely with cross-functional teams, including sales, marketing, product development, and operations, to ensure alignment and coordination in delivering customer-focused solutions. • You will monitor and analyze customer feedback and performance metrics to identify trends, areas for improvement, and opportunities for innovation. • You will work with external parties (e.g., Amazon) to develop and implement new offerings that will drive revenue and profits to Ultrasound. • You will pioneer the implementation of AI to both increase efficiency and effectiveness in the offering. • You will drive initiatives to enhance customer experience, such as implementing self-service tools, customer portals, and other digital solutions. • You will stay abreast of industry trends, competitive landscape, and emerging technologies to anticipate customer needs and market dynamics. • You will champion a culture of customer excellence and service orientation throughout the organization, fostering a customer-centric mindset among all employees. This position may suit you best if you are familiar with what these leadership capabilities: Leading People, in a dynamically evolving business unit. Driving Results, as the marketplace rapidly evolves. Acting Strategically, a leader that plans for market growth and creates a vision. Impeccable Integrity, a leader thatembodies and practices world-class ethical standards. Creates an environment of trust by acting with fairness and consistency, keeping commitments, and providing rationale for decisions. Excellent Communication Skills, a leader thatcreates an environment of two-way communication, exhibiting strong verbal, written and presentation skills, stating expectations clearly and being visible to all stakeholders. Ego Maturity, a highly motivated, seasoned, and mature operating executive with confidence in his/her superior professional skills and ability to drive decisions. A balanced leader with an appropriate blend of humility, calm demeanor and professional will to win. Intelligence (Balanced IQ/EQ), a person with strong intellectual capabilities who can hold his/her own yet support the ultimate decision. A creative thinker who is willing to acknowledge the past and build toward the future. Business development, developing, launching and commercializing new offerings. Your expertise: • Healthcare and Medical Device Industry product knowledge. This includes knowledge of regulatory requirements and compliance standards for global operations. • Leadership and management skills to oversee global customer service operations efficiently. This involves developing and implementing strategies to improve customer satisfaction, managing service teams across different regions, and ensuring consistent service quality. • Multi-cultural communication skills for effectively interacting with customers and teams from diverse cultural backgrounds. • Continuous improvement by seeking feedback from customers, monitoring industry trends, and implementing best practices to enhance the overall customer service experience. • Understanding potential risks associated with global customer service operations and implementing strategies to mitigate these risks effectively. Required skills to have for the success in this role: 10+ years of experience and success as a leader in the healthcare industry for a large global company. Medical device experience, Ultrasound experience preferred. Proven success driving growth and execution. Track record of developing and executing strategies that significantly enhanced revenue, profitability, and market share for a global business. Strategy & Business Development experience is preferred Team building and leadership skills. Demonstrated ability of building and leading results-focused, high-performance teams. Ability to recruit and motivate best-in-class talent as the industry evolves. Bachelor's degree is required. Advanced degree such as MBA from a top tier school is preferred The ability to travel 30-50% of the time. Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. The pay range for this position is $260,000 - $360,000 U.S. dollars annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience, as well as where the work will be performed. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatshs.com/index.html This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site. Beware of Job Scams Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site . "Successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations." As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated. Equal Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. 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