Technical Support Analyst Salary in Overland Park, KS

It's fun to work at a company where people truly believe in what they are doing!Job Description:Job Summary:The Senior HR Technology Analyst is responsible for developing, implementing and maintaining appropriate changes, configuration and processes within Workday, primarily focused on Benefits, Payroll, Time Tracking and Absence.  This role will support leveraging technology solutions to meet the needs of human resources and users of Workday. This position will provide ongoing technical expertise and consultation on new functionality, system upgrades, configuration and testing efforts. This role will ensure a high level of data and process integrity in the day to day use of Workday, facilitate end user training, and provide effective and efficient customer service to internal Workday users globally. The Senior HR Technology Analyst will partner with IT, Finance, and external vendors to solve technical problems and manage and prioritize ongoing task list as well as work on continual process improvement with the HR Technology Manager. Essential Job ResponsibilitiesServe as subject matter expert and act as a key resource of HR Systems projects including Workday system upgrade processes, deployment of new functionality, partnering with HR functional areas on system related process work, and major system implementation or integration project work.Responsible for system configuration and build work. Consult with functional users to identify best practice and strategy in configuration.Workday Systems Support & Administration - Handle day to day issue resolution; ensure delivery of high quality customer service to end users; work with HR Technology Manager to resolve high level production issues.Benefit, Payroll, Time Tracking and Absence plan setup and administration within Workday including but not limited to managing annual benefits enrollment for Canada, Germany, Ireland, Poland, United Kingdom and the United States, annual ACA reporting and transmission to the IRS, support of time entry requirements for Canada, Poland and the United States, and time off plan and leave management. Drive data integrity within Workday and between systems; develop audit, research and resolution processes. Ensures data follows compliance needs and governs data mapping.Work with HR Technology Manager to research and resource opportunities to extend and optimize Workday usage.Identify efficiencies through automation in the areas of business processes, integrations, and data loads.Provide new user training to Workday and administrative processing for particular HR users.Partner with other team members to review training and change management needs with all projects. Facilitate system training and communication as needed.Coordinate between benefit and payroll departments to ensure accurate data and deductions are exchanged.Maintain Workday standard integrations and provide basic integration troubleshooting.Identify trends or root cause behaviors for frequently occurring audit issues or integrations errors. Qualifications & RequirementsBachelor’s degree in Human Resources, Business Management or related degree5+ years of experience in HRIS, 3+ years using Workday preferably with Absence, Benefits, Payroll, and Time Tracking module experience.Ability to quickly learn concepts and understand process configuration in a systemKnowledge of project management methodologiesExperience managing multiple projects and priorities simultaneouslyGood teamwork interaction and leadership skillsHighly self-motived, organized and methodicalMust be experienced user of MS Office (Word, Excel, Outlook, Access, PowerPoint); In Excel, must have ability to create pivot tables, vlookups)Proactive in achieving results and seeking improvementsResults oriented with the ability to manage competing priorities and multiple stakeholdersSolid understanding of overall HR functional areas and HR business processes, as well as interdependencies with Payroll, IT and FinanceStrong analytical, problem solving and troubleshooting abilities; with strong data analysis acumen and focus on accuracy and attention to detailStrong verbal, written, and presentation skills.  Ability to communicate effectively with all levels of the organizations#LI-DB1 #LI-REMOTEIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Experienced with fraud prevention and investigation? Data-driven, perceptive, and analytical? Want to make a measurable positive change on others by leading those who protect potential victims of fraud? If so, you could find a home on the Fraud Protection Team at Spectrum.At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Part of our commitment to our customers means keeping them safe from fraudsters and bad actors, and our Fraud Protection Team does just that. We conduct in-depth investigations to find and eliminate new types of fraud and guard Spectrum against loss of money and equipment. By keeping customer information safe, our Fraud Protection Team helps deliver the exceptional services and experiences Spectrum is known for.BE PART OF THE CONNECTIONAs a Director on the Fraud Business Analytics Team, you'll be responsible for all aspects of the business systems analytics function for Fraud. This role is responsible for developing fraud analytics strategy and implementing in fraud execution and monitoring systems. This position acts as major liaison with other departments to identify if the business system meets the enterprise's needs.What Our Director, Business Analysis Enjoys MostDirect initiatives to analyze complex fraud problems and build models, rules, evaluate and integrate external data / vendors as needed. Build a robust monitoring system to identify emerging trends as well as ongoing performance of existing system to identify and implement incremental strategies swiftly.Direct the activities of a team that provides technical expertise in identifying, evaluating, and developing fraud systems and procedures that are cost effective and meet user requirements.Act as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems. Also, direct multi-functional efforts to identify, interpret and produce recommendations based on company systems' needs, in collaboration with other teams like product, marketing, operations, technology.Responsible for the communication strategies and making presentations on system enhancements and/or alternatives to the senior leadership. Maintain organization's effectiveness and efficiency by defining, delivering, and supporting plans for implementing business systems.We're a fast-paced, rigorous team that prides itself on our ability to stop bad actors with a quick response time. The primary focus of the role will be to lead a team of Fraud Analysts and to develop fraud systems and procedures.Required QualificationsWHAT YOU'LL BRING TO SPECTRUMExperience: 7+ Years of Business Systems or IT-related experience with 5+ years of management experienceEducation: Bachelor's degree or equivalent experienceTechnical skills: Strong analytical skills to proactively spot trends, create relevant reporting and identify issues.Skills: Proven leadership over customer facing and back-office teams. Familiarity with FCRA and other regulatory requirements (such as TCPA) that govern practices. Experience managing vendor delivered services.Abilities: Ability to communicate complex issues with fluidity, both written and oral.Travel Ability: Some travel required.Preferred QualificationsBackground/education in Criminal Justice, Business Administration or related fieldKnowledge and experience related to cable/wireless industry billers and credit practices preferred. Knowledge and experience in credit management techniques desirable.Master's Degree preferred.SPECTRUM CONNECTS YOU TO MOREDynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the companyTools & Tech: Work with leading anti-fraud technology and high-performing fraud protection toolsLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeedTotal Rewards: See all the ways we invest in you-at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts!BSY710 2024-31423 2024Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Description - Senior Cost Control SpecialistGeneral DescriptionThe Senior Cost Control Specialist will be responsible for assisting the Project Managers, Operations Directors, and other project team members with all facets of project cost control and execution. Key to this role will be the ability to effectively liaise between Project Management, Operating Unit Partners, Project Controls, and Project Accounting regarding both Cost Analysis functions to ensure appropriate information sharing and risk/performance management. The Senior Cost Control Specialist will be responsible for effectively capturing, tracking, and measuring a broad range of project budgets, actual and forecast cost, change management, risk and contingency management, project billings, accounts receivable, accounts payable and project valuation information to satisfy QISG monthly close, and Quanta / Client reporting requirements.This position will be expected to guide and transfer knowledge to junior project controls individuals as needed. Work assignments may include multiple concurrent projects. While not otherwise involved in project-specific work, the Senior Cost Control Specialist will support other project and proposal efforts.The Senior Cost Control Specialist understands the entire Cost Analysis functions, with responsibilities as follows:General Project Controls DutiesSupport or modify Project Controls Execution Plan (PCEP),Assist with staff development,Adheres to internal standards, policies, and procedures,Supports internal and external audits,Responsible for ad hoc requests and inquiries, as required.Cost Control DutiesEstablish, maintain, and update cost control budgets, actuals, and forecasts within QISG cost control system via Cost Breakdown Structure (CBS)Prepares, manages, and updates project budgets, budget transfers, through the Prime and Subcontract change management process (including change logs)Supporting project change processes by helping to create, review and track project deviation notices and variationsManage impact of changes & trends with discipline leads, operating units and project managementActively manage cost forecast; raise and facilitate the trend process; updates to forecast and cost flowManage Internal Operating Unit (OpU) and 3rd part subcontractor budgets, commitments, actuals and forecastingManage material and equipment vendor budgets, commitments, actuals and forecast, including tracking cancellation clausesDeveloping, reviewing and validating data with discipline leads for cost reporting data, incurred cost, earned value and forecastCommunicate with project team, receiving regular status and forecast updatesQuality Control (QC) and analysis of project controls deliverables including Estimate at Completion (EAC) changesDevelop and maintain professional services staffing plansCalculate, explain, and report variances, performance, and other project metrics, including Cost Performance Index (CPI), Schedule Performance Index (SPI), Manpower, Progress and ProductivityCalculate and explain value of work done and accruals for all aspects of project costPerforms change and risk management responsibilities; identifies, documents, and assists with developing mitigation plansCalculate and forecast project cost risk values and assess against remaining contingencies and allowancesResponsible for the preparation of Prime Contract progress payment applicationsReview, code, and enter vendor and subcontract invoices, lien waivers, logs, against contract terms, into QISG accounting systemAssimilate project data for monthly or other frequency customer and internal reports; create reporting graphics and tables using Power BI or other graphical softwareInterface with finance and accounting for understanding and forecasting all revenue and project cost expenditure, revenue recognition, customer invoicing, cash flow and cash callsAbility to be solely responsible for all cost analyst duties on a project or portfolio of projectsRequired Experience and EducationBachelor's degree in Construction Management, Engineering, Business or related field; or Project Controls and industry experience, may be substituted8+ years of project controls experience with multi-year design and construction projects, specifically in the EPC spaceKnowledge and proficiency of EcoSys will be a plusStrong knowledge of Microsoft Office SuitePreferred Experience and EducationJDE and Primavera P6 experience is a plusDocument control (Procore a plus) and contract administration and managementSkillsMaintain a safe office working environmentStrong knowledge of, and the interrelationship of, a thorough technical project scope definition, quality of the schedule and estimate, construction sequence and execution, procurement and contracting strategies through substantial completionThorough understanding of project controls activities related to cost control, planning/scheduling, progress / manpower / productivity, change management, risk management, contingency management and reportingProven team player with the ability to work effectively in cross-function teams and to develop and maintain collaborative working relationshipsExcellent interpersonal and communication skills (both written and verbal) with the ability to communicate effectively and professionally to all levels of the organization Strong organizational and time management abilities; capable of managing multiple projects and priorities simultaneously Innovative individual with pro-active, analytical approach to problem identification and resolutionTravel RequirementsTravel: YesPercent of Time: Up to 25%

An exciting opportunity exists to join the ProAssurance family of companies! We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1,000 team members operating in all 50 states, we are well-positioned to offer career opportunities to individuals interested in professional growth.This position supports PPM, a division of our medical professional liability line of business specializing in professional liability coverage for anesthesiologists, and is based in Overland Park KS.For full consideration, candidates should have medical professional liability experience.Job Summary: The Underwriting Manager Analyst is a leadership position that works side-by-side with the PPM Underwriting Management to ensure exceptional results. The position manages an Underwriting team of professionals providing leadership, direction, performance coaching and development to the team in all technical, operational and performance aspects. The Underwriting Manager Analyst is also responsible for directly handling underwriter responsibilities for specific complex accounts and territories. The Manager is responsible for providing quality and efficient service, handling elevated customer inquiries, troubleshooting, and training. This position also has responsibility for monitoring trends and activities of other MPL carriers.Essential Duties and Responsibilities:50% - Underwriting Management of team and profitability of book of business; evaluate new and renewal business to ensure risk quality.Recruits, selects, and develops team members. Provides guidance, support, and growth opportunities to team. Ensures that each team member has a meaningful professional development plan that supports the team member's career goals. Manages the achievement of performance objectives for the team; provides frequent feedback and meets with direct reports on a regular basis for meaningful coaching discussions on all aspects of the team member's performance and development. Conducts meaningful annual performance reviews on a timely basis and establishes SMART goals for team members. Ensures the delivery of regular, quality training programs to enhance technical, business, supervisory and interpersonal skills of employees; collaborates with other departments on training and development opportunities. Conducts regular team meetings to review department goals and collaborate on department practices to improve efficiency and deliver an exceptional underwriting experience.Evaluates team members and determines authority levels and monitors decisions for compliance and ensures team is in accordance with underwriting procedures and strategies, industry standards and internal requirements.Actively engages with forms and develops new relationships as well as maintains and strengthens existing relationships with direct insureds and agent partners in designated region.Manages own book of business usually consisting of more complex accounts.Ensures the application of underwriting management procedures and strategies.Participates in policyholder meetings for new and renewal business.Develop, implement, and monitor account plans for large and midsize accounts, as appropriate.Provides UW management with team status reports as needed.Collaborates with region service teams (Business Development, Claims, Risk Management and Actuary) on accounts and state strategies.Advanced ability to analyze and interpret information to make profitable decisions about risks, develop and execute on strategies and plan tasks.Monitors workflows, processes, and procedures for continuous improvement.Performs account coordination activities with other departments when needed.May perform internal quality control audits and manages staff for internal and external audits.Coordinates or participates in file reviews and preparation for reinsurance, state, and internal audits.Ensures compliance with individual state requirements and policies and procedures.45% - Underwriting Analysis and Competitor Review:Monitors rates, forms, and underwriting practices for all other medical malpractice carriers in all states of interest and keeps current with developments in the marketplace. Maintains rate, rules, and actuarial filings. Disseminates rate findings in an easily understood fashion. Develops market intelligence from other medical malpractice carriers as needed. Compiles rate studies of various carriers as needed and maintains Competitor Rate Change Database.Monitors State Fund Compliance.Negotiates and maintains electronic rate filings where available through A.M. Best.Establishes contact with the National Association of Insurance Commissioners (NAIC) as required.Coordinates and documents regulatory compliance.Negotiates and maintains corporate insurance program for the PPM Services group of companies.Performs reinsurance treaty adjustment calculations.Works with the Missouri Insurance Coalition regarding bills/regulations that affect the Company.Represents the Company at hearings in the State of Missouri where the Company is directly affected.Negotiates, maintains, and monitors the Company subscription to and use of Westlaw Legal & Public Records Research Tools.Provides Guidance and education to Sales/Underwriting Staff for larger Account Review and those desiring risk sharing programs.Provide various reports by state on Premium and Loss History to Senior Management.Secondary Responsibilities:5% - Perform special projects as directed by management.Qualifications:Bachelor's degree in insurance, Business, or related field, with 8 years of experience in professional liability underwriting including 3 years of supervisory experience.CPCU, RPLU or other relative insurance or professional designations desired.Excellent knowledge of the medical professional liability insurance industry.Strong Leadership skills with the ability to effectively motivate and develop team.Proven ability to prioritize, anticipate and solve practical problems or resolve issues, assess the urgency and importance of a situation, and take appropriate action.Review the work of others, provide feedback, and approve other underwriters' quotations.Solid knowledge of rating and documentation management and workflow systems.Able to create, build and develop superior relationships with agencies and internal colleagues.Skilled negotiator.Excellent verbal and written communication skills.Proficient with Microsoft Office Suite.Must be available to travel up to 20% of the time.Here at ProAssurance, we believe our team members are our most valuable asset. We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style. The position you applied to may require completion of two assessments prior to being scheduled to interview with a hiring manager. Completion of the assessments is not required in order for your application to be reviewed and to speak with a Talent Acquisition team member. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete. After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).Position Salary Range$72,962.00 - $120,400.00The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Automation Business Analyst - Overland Park, KS - HybridTHIS IS A 6 MONTH TO 1 YEAR CONTRACT WITH POTENTIAL OF DIRECT PLACEMENT$53.57/HREPC/E&C industry experience in highly preferredJob Summary:The Automation Business Analyst will be part of the Digital Enablement Office, dedicated to the Business Optimization Team and automation/optimization projects while maintaining a dotted line to the Business Relationship Team and BA Leader. This role is multifaceted and combines working with varying business customers, IT support functions (Applications, Infrastructure, Security, Services) and with external vendor/delivery teams.The role's primary functions are:Educate our customers on our technology capabilities for all engagements (and primarily while discussing their processes - the art of possible)Develop business requirements for automation opportunities/solutions through collaboration and thorough analysis with core stakeholdersRequirements are supported and driven by the following responsibilities:Conducting/leading meetings for identifying/vetting/qualifying use casesDiscussing or showing the business the art of what's possible during process discussionsFacilitating the assessment of efficiency & value in use casesPartnering with the business stakeholders on approved opportunitiesSupport the BOT Technical Manager and other Digital Office transformation projects in the design and testing of solutions to address the business requirements of specific projectsCore Competencies:Experience with and serving as a liaison between the business area/market sector and technical professionals through which business requirements for Automation use cases can be generated.Preparing materials and leading meetings with representatives from various business units and back office functions (HR, IT, Finance, etc.) to discuss use cases, document business requirements, map the current state business processes & metrics, and develop value estimates for BOT use cases. Includes all artifacts needed to support these functions (PDDs, process maps, etc.)Drive the assessment of specific automation & process use cases and garner agreements around process standardization and/or development of a process change implementation roadmap around the specific use case(s). Includes assessing enterprise potential and scalability of use cases and solutions for maximum value impact.Preferred QualificationsExperience with AI, Client, Document Automation, Process and Task Mining (Comms mining a plus)High-level understanding of some of the key process areas in the E&C industry (e.g. Bid, Design, Construction, Supply Chain, and back office functions such as Finance, HR, IT)Strong understanding/experience with the UiPath PlatformQualifications:Relationship builder - we need someone that can gain the trust of our business partners and be a conduit for engagement. We're looking for someone beyond a transactional level.5+ years of relevant work experience as a business analyst. Includes developing business requirements for process transformation projects across multiple business units at enterprise levelE&C industry a bonus3+ years of experience facilitating meetings and driving collaboration/agreements with business leaders/stakeholders around process standardization and automation potential/roadmaps5+ years of demonstrated experience in the understanding of workflow-based logic and ability to illustrate a documented process description as a workflow diagramExcellent MS Office skills including MS Visio and other flow-charting tools.Demonstrated experience in developing business cases and participated/led at least 5 full lifecycle automation and/or process transformation projectsManage change, ambiguity and complexity with easeAble to prioritize and work on multiple projects concurrently and efficientlyStrong interpersonal, presentation, written communication and facilitation skills

The Sr. SIEM Engineer will be dedicated to developing, deploying, and maintaining Optiv standard content for MSS clients for the Exabeam platforms. The Sr. Engineer will also engage in vendor management, break-fix, upgrades, data sources, on-boarding, visualizations, reports, and tuning.The Sr. SIEM Engineer works in Optiv Security's 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team. The employee will be responsible for creation of procedures, implementation of processes and development of SIEM Engineers for managing and maintaining security systems for client environments. Experience and knowledge of SIEM and other Security Technologies is essential. The candidate will work closely with Management, Principal Engineers, Senior Engineers, Solution Architects, Threat Analysts and other internal teams, vendors and clients to complete high profile, critical services to existing Managed Security Service clients. Serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking through resolution.How you'll make an impact:Provide support for Exabeam Clients.Act as a point of escalation for other Engineers (Associate SIEM Engineer & SIEM Engineer) and provide guidance and mentoring.Assist with client transition and onboarding serve as primary point of contact for Managed Security Service clients.This will require documentation of Account Governance processes and responsibility for report generation and notification to senior leadership about potential client Service Level Agreement (SLA) issues.Explain and demonstrate how to use Exabeam products to both technical and relatively non-technical personnel.Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies.Implement, configure, and maintain SIEM software and appliance-based products in large enterprise and Government environments.Develop, deploy and tune SIEM content such as correlation rules, dashboards, reports, and playbooks.Provide escalation support to Tier 1 and 2 for Authorized Support Customers, following processes and interacting appropriately with both customers and vendors partners when required.What we're looking for:4+ years professional experience managing and maintaining SIEM systems.1-2 years professional experience working with networks and network architecture.Ability to deal confidently with complex technical problems.Expert-level knowledge of Exabeam (Data Lake, Cloud Connectors, Advanced Analytics).Well-versed in building correlation rules using security logs to detect malicious activity with high fidelity.In-depth knowledge of security logging for Linux, Windows, major EDRs, Firewalls, & Active Directory.Experience with installing and configuring (settings) Exabeam (Data Lake, Cloud Connectors, Advanced Analytics).The ability to aggregate and analyze logs from various deployed security devices.Experience with creating custom: dashboards, reports, and correlation rules.Shift flexibility, including the ability to provide on call support (24/7) when needed.Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e., ServiceNow etc.).General security knowledge (GSEC, CISSP, CCSE, CISA, CEH, Cisco Security, Security +, or other security certifications).Knowledge of Linux and Windows Operating Systems.An understanding of a wide array of server grade applications such as: DBMS, Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and others.Experience with various SIEM security products such as: Microsoft Sentinel, Exabeam, Splunk, LogRhythm, QRadar, Google Chronicle, and infrastructure components such as proxies, firewalls, IDS/IPS, DLP etc.Familiarity with RegExPrior consulting experienceExperience with Cribl.#LI-KG1What you can expect from OptivA company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.Work/life balanceProfessional training resourcesCreative problem-solving and the ability to tackle unique, complex projectsVolunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.The ability and technology necessary to productively work remotely/from home (where applicable)EEO StatementOptiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

This position will be fully remote and can be hired anywhere in the continental U.S.The Sr. Cribl Engineer works in Optiv Security's 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team. The engineer will be responsible for creation of procedures, implementation of the software pipeline, focusing on the monitoring and observability platform and maintaining security systems for client environments. Experience and knowledge of observability pipelines, SIEM and other Security Technologies is essential. The candidate will work closely with Management, Principal Engineers, Senior Engineers, Solution Architects, Threat Analysts and other internal teams and clients to complete high profile, critical services to existing Managed Security Service clients. Serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking through resolution.How you'll make an impact:Act as a point of escalation for other Engineers and provide guidance and mentoring.Assist with client transition and onboarding serve as primary point of contact for Managed Security Service clients.This will require documentation of Account Governance processes and responsibility for report generation and notification to senior leadership about potential client Service Level Agreement (SLA) issues.Explain and demonstrate how to use observability products to both technical and relatively non-technical personnel.Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies.Implement, configure, and maintain SIEM software and appliance-based products in large enterprise and Government environments.Develop, deploy and tune SIEM content such as correlation rules, dashboards, reports, and models.Provide escalation support to Tier 1 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required.What we're looking for:1+ years of experience of Cribl Administration2+ years professional experience managing and maintaining observability platforms.Ability to deal confidently with complex technical problems.Willingness to learn and support multiple observability vendor platforms.You should have experience in designing, automating, maintaining, and optimizing observability platforms (metrics, logging, and tracing)Knowledge of security logging for Linux, Windows, major EDRs, Firewalls, & Active Directory.Expertise in delivering large-scale systems using big data technologies including but not limited to: Enterprise-scale Kafka, Splunk, TSDB, etc.Previous experience working with Cloud (AWS, Azure, GCP)You should be abreast of industry standards and trends related to telemetry and software pipelines.The ability to aggregate and analyze logs from various deployed security devices.Some experience with creating custom: content, dashboards, reports, and alerts.Shift flexibility, including the ability to provide on call support (24/7) when needed.Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e., Jira, Confluence, ServiceNow etc.).General security knowledge (GIAC, CISSP, CCSE, CISA, HBSS, NSA, CEH, Cisco Security, Security +, or other security certifications).Knowledge of Linux and Windows Operating Systems.An understanding of a wide array of server grade applications such as: DBMS, Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and othersExperience with various security products/technologies such as: Devo, Chronicle, EDR, XDR, Exabeam, Sentinel, QRadar, Splunk, LogRhythm, Securonix, Elastic, RSA NetWitness, SumoLogic, and infrastructure components such as proxies, firewalls, IDS/IPS, DLP etc.Familiarity with DevOpsWhat you can expect from OptivA company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.Work/life balanceProfessional training resourcesCreative problem-solving and the ability to tackle unique, complex projectsVolunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.The ability and technology necessary to productively work remotely/from home (where applicable)EEO StatementOptiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

This position will be fully remote and can be hired anywhere in the continental U.S. This team provides 24/7 support. This shift for this role is Sunday- Wednesday, 10:00pm and 8:00am CST. The Associate Threat Analyst will provide intrusion/incident monitoring and detection utilizing customer provided data sources, audit and monitoring tools at both the government and enterprise level. An Associate Threat Analyst is required to be flexible and adapt to change quickly. The Associate Threat Analyst will work closely with our Threat Analyst to service customers through our Advanced Fusion Center offering. Can be remote. Rotating shift work required. How you'll make an impactAnalyze, document and report on potential security incidents identified in customer environments Work with partners to maintain an understanding of security threats, vulnerabilities, and exploits that could impact systems, networks, and assets Provide triage on various security enforcement technologies including, but not limited to SIEM, anti-virus, content filtering/reporting, malware prevention, firewalls, intrusion detection systems, web application firewalls, messaging security platforms, vulnerability scanners etc. Perform knowledge transfers, document, and triage client's issues regarding mitigation of identified threats Provide ongoing recommendations customers on best practices Actively research current threats and attack vectors being exploited in the wild Utilize defined SOP's and KB's What we're hiring forDesire to gain full-time professional experience in the Information Security field One or more years investigating and or troubleshooting enterprise level networks and systems Excellent time management, reporting, communication skills, and ability to prioritize work Ability to generate comprehensive written reports and recommendations Write professional emails Previous experience as a point of escalation in a technical environment Customer interactions and working through various issues Base knowledge of contemporary security architectures/devices such as firewalls, routers, switches, load balancers, remote access technologies, anti-malware, SIEM, and AV Ability to work customer's environments to report on critical security events Ability to troubleshoot technical problems and ask probing questions to find the root cause or a problem Queue management Data analysis using SIEM, Database tools such as Elastic, and Excel Experience troubleshooting security, network, and or endpoints IDS monitoring/analysis with tools such as Sourcefire and Snort Experience with SIEM platforms preferred (QRadar, LogRhythm, Exabeam, Securonix, and Splunk) Familiarity with web-based attacks and the OWASP Top 10 at a minimumAttack vectors and exploitation Mitigation Direct (E.g. SQL Injection) versus indirect (E.g. cross-site scripting) attacks Familiarity with SANS top 20 critical security controls Understand the foundations of enterprise Windows security including:Active Directory Windows security architecture and terminology Common system hardening best practices Anti-Virus (AV) and Host Based Intrusion Prevention (HIPS)Experience in monitoring at least one commercial AV solution such as (but not limited to) Carbon Black, CrowdStrike, McAfee/Intel, Symantec, Sophos or Trend Micro Ability to identify common false positives and make suggestions on tuning MalwareUnderstanding of base malware propagation and attack vectors Propagation of malware in enterprise environments Experience with malware protection tools such as FireEye a plus. Understanding of malware mitigation controls in an enterprise environment. Network Based Attacks / System Based AttacksDenial of Service Attacks Brute force attacks Familiarity with vulnerability scoring systems such as CVSS Basic understanding of vulnerability assessment tools such as vulnerability scanners and exploitation frameworks Experience working with Incident Ticketing Systems (i.e. ServiceNow, Remedy, RemedyForce, Heat, etc.). General security knowledge (GCIA, GCIH, CISSP, CCSE, CISA, HBSS, NSA, CEH, Cisco Security, Security +, OSCP or other security certifications). Eligibility to obtain security clearance Shift flexibility, including the ability to provide on call support when needed Valid driver's license Ability to work greater than 40 hours per week as needed Ability to travel up to ten percent of the time High School Diploma or equivalent experience #LI-TW1What you can expect from OptivA company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.Work/life balanceProfessional training resourcesCreative problem-solving and the ability to tackle unique, complex projectsVolunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.The ability and technology necessary to productively work remotely/from home (where applicable)EEO StatementOptiv is an equal opportunity employer (EEO). 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