Bilingual Customer Service Representative Salary in Ontario, CA

JOB SUMMARY:Under direct supervision of the Department Manager the Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.Team Member positions include/Puesto(s) incluidas son:• Bakery Clerk / Empleado(a) de Panaderia• Bulk Deli Cheese Clerk / Empleado Carnes Frias y Cremeria• Checker / Cajero(a)• Deli Dairy Frozen Clerk / Empleado de Congelados, Lacteos y Deli• Grocery Clerk / Empleado(a) de Abarrotes• Meat Clerk / Empleado(a) de Carniceria• Meat Service Specialist / Empleado de Servicio en la Carniceria• Night Crew / Empleado(a) del Turno de la Noche• Produce Clerk / Empleado de Frutas y Verduras • Restaurant Clerk / Empleado(a) de Restaurante• Seafood Clerk / Empleado de Mariscos• Utilities Clerk / MantenimientoDUTIES AND ESSENTIAL FUNCTIONS:A Team Member responsibilities include, but are not limited to, the following:Providing premier customer service, including greeting them and responding to questionsAssisting the customers at the registersWorking varies departments of the storeEnsuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogramUnloading product from trucks and organizing stock roomFilling assigned sections as neededAssisting within replenishing of all departments.Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.Operating back room equipment, pallet jack, baler, compactor and scrub machineAssisting in other duties, as assignedEDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:ExperienceMust have a minimum of six months experience in retail environment.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills, or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.Ability to multi task in a fast paced environment.Skills Communication- written and oral skills (Bilingual English/Spanish a plus) Problem identification and resolution.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING:Continuously, throughout the work shift while working at the register.B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.C. SITTING:Very RarelyD. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.E. BENDING: Frequently, while working at the cash register and cleaningF. KNEELING: Very RarelyG. LIFTING: Under 10 lbs. - Continuously, handling and scanning grocery product. 11 to 25 lbs. - Continuously, handling and scanning grocery product. 26 to 40 lbs. - Frequently, handling and scanning grocery product. 41 to 55 lbs - Less Frequently, handling and scanning grocery product.Over 55 lbs. - Very RarelyH. CARRYING: Under 10 lbs. - Continuously, moving grocery product. 11 to 25 lbs. - Continuously, moving grocery product. 26 to 40 lbs. - Less Frequently, moving grocery product 41 to 55 lbs - Less Frequently, moving grocery product. Over 55 lbs. - Very RarelyI. BALANCING: Very RarelyJ. PULLING:Continuously, when pulling store product on the checkout belt. K. PUSHING:Continuously, when pushing store product on the checkout belt. L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.N. REACHING: Above shoulder height - Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.O. CRAWLING: Very RarelyP. TWISTING: Continuously, throughout the work day, with all cashier duties.Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Cash register, Calculator, anti-fatigue mat.WORKING AROUND MOVING MACHINERY:N/AMATERIALS AND PRODUCTS:Grocery scanner, grocery bagsENVIRONMENTAL CONDITIONS:100% indoors: inside of the market.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation - Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning.Simple Grasping- Continuously, while handling grocery product and cleaning.Power Grip- Frequently, when handling larger grocery times such as cases of water.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

JOB SUMMARY:Under direct supervision of the Department Manager the Skilled Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.Supervisor positions include/Puesto(s) incluidas son:• Front End Supervisor / Supervisor(a) Cajeros y Emp• Bookkeeper / Encargado(a) de Contabilidad• Operations Manager / Gerente de OperacionesTeam Member positions include/Puesto(s) incluidas son:• Bakery Clerk / Empleado(a) de Panaderia• Bulk Deli Cheese Clerk / Empleado Carnes Frias y Cremeria• Checker / Cajero(a)• Deli Dairy Frozen Clerk / Empleado de Congelados, Lacteos y Deli• Grocery Clerk / Empleado(a) de Abarrotes• Meat Clerk / Empleado(a) de Carniceria• Meat Service Specialist / Empleado de Servicio en la Carniceria• Night Crew / Empleado(a) del Turno de la Noche• Produce Clerk / Empleado de Frutas y Verduras• Restaurant Clerk / Empleado(a) de Restaurante• Seafood Clerk / Empleado de Mariscos• Utilities Clerk / MantenimientoDUTIES AND ESSENTIAL FUNCTIONS:A Skilled Team Member responsibilities include, but are not limited to, the following:Providing premier customer service, including greeting them and responding to questionsAssisting the customers at the registersWorking varies departments of the storeEnsuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogramUnloading product from trucks and organizing stock roomFilling assigned sections as neededAssisting within replenishing of all departments.Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.Operating back room equipment, pallet jack, baler, compactor and scrub machineAssisting in other duties, as assignedEDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:ExperienceMust have a minimum of six months experience in retail environment.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills, or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.Ability to multi task in a fast paced environment.Skills Communication- written and oral skills (Bilingual English/Spanish a plus) Problem identification and resolution.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING:Continuously, throughout the work shift while working at the register.B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.C. SITTING:Very RarelyD. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.E. BENDING: Frequently, while working at the cash register and cleaningF. KNEELING: Very RarelyG. LIFTING: Under 10 lbs. - Continuously, handling and scanning grocery product. 11 to 25 lbs. - Continuously, handling and scanning grocery product. 26 to 40 lbs. - Frequently, handling and scanning grocery product. 41 to 55 lbs - Less Frequently, handling and scanning grocery product.Over 55 lbs. - Very RarelyH. CARRYING: Under 10 lbs. - Continuously, moving grocery product. 11 to 25 lbs. - Continuously, moving grocery product. 26 to 40 lbs. - Less Frequently, moving grocery product 41 to 55 lbs - Less Frequently, moving grocery product. Over 55 lbs. - Very RarelyI. BALANCING: Very RarelyJ. PULLING:Continuously, when pulling store product on the checkout belt. K. PUSHING:Continuously, when pushing store product on the checkout belt. L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.N. REACHING: Above shoulder height - Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.O. CRAWLING: Very RarelyP. TWISTING: Continuously, throughout the work day, with all cashier duties.Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Cash register, Calculator, anti-fatigue mat.WORKING AROUND MOVING MACHINERY:N/AMATERIALS AND PRODUCTS:Grocery scanner, grocery bagsENVIRONMENTAL CONDITIONS:100% indoors: inside of the market.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation - Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning.Simple Grasping- Continuously, while handling grocery product and cleaning.Power Grip- Frequently, when handling larger grocery times such as cases of water.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

JOB SUMMARY:Under direct supervision of the Department Manager the Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.Skilled Team Member positions include/Puesto(s) incluidas son:• Meat Cutter / Cortador(a) de Carne• Cake Decorator / Decorador(a) de Pasteles• Baker / Panadero(a)• Rastaurant Cook / Cocinero(a)• Receiver / Recibidor(a)• Meat Wrapper / Empacador(a) de Carne• DAX Clerk / Empleado de DAX• Scan Coordinator / Coordinador de PreciosDUTIES AND ESSENTIAL FUNCTIONS:A Team Member responsibilities include, but are not limited to, the following:Providing premier customer service, including greeting them and responding to questionsAssisting the customers at the registersWorking varies departments of the storeEnsuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogramUnloading product from trucks and organizing stock roomFilling assigned sections as neededAssisting within replenishing of all departments.Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.Operating back room equipment, pallet jack, baler, compactor and scrub machineAssisting in other duties, as assignedEDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:ExperienceMust have a minimum of six months experience in retail environment.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills, or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.Ability to multi task in a fast paced environment.Skills Communication- written and oral skills (Bilingual English/Spanish a plus) Problem identification and resolution.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING:Continuously, throughout the work shift while working at the register.B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.C. SITTING:Very RarelyD. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.E. BENDING: Frequently, while working at the cash register and cleaningF. KNEELING: Very RarelyG. LIFTING: Under 10 lbs. - Continuously, handling and scanning grocery product. 11 to 25 lbs. - Continuously, handling and scanning grocery product. 26 to 40 lbs. - Frequently, handling and scanning grocery product. 41 to 55 lbs - Less Frequently, handling and scanning grocery product.Over 55 lbs. - Very RarelyH. CARRYING: Under 10 lbs. - Continuously, moving grocery product. 11 to 25 lbs. - Continuously, moving grocery product. 26 to 40 lbs. - Less Frequently, moving grocery product 41 to 55 lbs - Less Frequently, moving grocery product. Over 55 lbs. - Very RarelyI. BALANCING: Very RarelyJ. PULLING:Continuously, when pulling store product on the checkout belt. K. PUSHING:Continuously, when pushing store product on the checkout belt. L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.N. REACHING: Above shoulder height - Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.O. CRAWLING: Very RarelyP. TWISTING: Continuously, throughout the work day, with all cashier duties.Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Cash register, Calculator, anti-fatigue mat.WORKING AROUND MOVING MACHINERY:N/AMATERIALS AND PRODUCTS:Grocery scanner, grocery bagsENVIRONMENTAL CONDITIONS:100% indoors: inside of the market.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation - Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning.Simple Grasping- Continuously, while handling grocery product and cleaning.Power Grip- Frequently, when handling larger grocery times such as cases of water.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.POSITION SUMMARY:Reporting to the Department Director, the Category Manager has oversight to center store categories in terms of itemization, innovation, and financial performance. The Category Manager qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. The role is responsible for organizing and articulating the near and long-term strategic vision of their assigned categories and communicating that vision across the organization.ESSENTIAL DUTIES AND RESPONSIBILITIES:The essential duties and responsibilities of this position include, but are not limited to, the following:Negotiate costs, promotions, assortment, and other metrics with vendors/suppliers for assigned categories of products managed;Analyze sales and profit performance for assigned categories and suppliers/vendors and make appropriate business decisions related to results;Assist procurement team in appropriate inventory management and creation of purchase orders for products handled through our self-distribution process. Negotiate favorable costs and terms;Dedicate appropriate time and effort into innovation of assortment and merchandising for assigned categories. Responsible for driving sales growth with new items and promotions;Complete full Category Review Process with all assigned categories minimally once per year;Accountable to full financial performance of the assigned categories;Provide strong customer service to Team Members;Manage relationships with Strategic Vendor Partners and garners support (financial, resources) to sustain the strategic vision;Develop Category Business Plans (CBP) for managed categories (if applicable);Work collaboratively with all Team Members to create effective vendor relationships establish strategic relations with key suppliers, and manage vendor funding to drive profitable category growth;Approve section sizes and adjacencies in schematic plans for individually managed categories;Assist with creation of business case for capital expenditures (shelving, fixtures, and store layout) to present to Senior Management;As required by specific department work with support staff and distribution center staff to maintain appropriate inventory levels, acceptable turns and good code dating for items purchased into the distribution centers;Perform other duties as assigned.SKILLS AND QUALIFICATIONS:Bachelor's degree in Business or related field or equivalent work experience, preferred;Three (3) to five (5) years of experience in product negotiation and procurement;Knowledge of supplier and logistic systems, as well as knowledge of the federal grade/product standards and regulations;Understanding of store operations and merchandising methodologies and practices;Ability to integrate with local management, be part of a team, and drive business results;Ability to be persuasive and relentless in reinforcing the best interests of the company;Effective communicator, particularly when it comes to discussing Human Resources/Compliance matters with management or regular employees;Must have a great deal of integrity;Ability to work well under pressure and multitask;Bilingual (English and Spanish) preferred.PHYSCIAL DEMANDS AND WORK CONDITIONS:The physical demands and work conditions below representative those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools, or controls;Successful performance requires vision abilities that include close vision and the ability to adjust focus;The work environment is typical of an office and retail store. The noise level ranges from quiet to loud;Ability to drive and flexible to travel to all company locations as required.IMPORTANT DISCLAIMER NOTICESThe job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.Pay Scale $85k-$100k.The pay scale above is the salary or hourly wage range that the Company reasonably expects to pay for this position.Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.