Customer Service Advisor Salary in Ontario, CA

**Posting End Date:** May 12, 2024 **Employee Type:** Regular-Full time **Union/Non:** This is a non-union position Are you someone who thrives in a collaborative, solutions-driven sales environment? If so, we are seeking an Advisor, Residential Sales who will engage with customers in community expansion areas to provide reliable and affordable energy solutions and drive customer attachments, with a focus on those communities in the post construction phase. As an Advisor, Residential Sales, you will play a crucial role in understanding the communities needs and opportunities for natural gas and advocating that Enbridge be part of that solution. If this is you come join the Enbridge family, apply today! We are looking to add an individual to our diverse team who shares in our core values of safety, integrity, respect, and inclusion. In return, we offer opportunities to grow and increase your knowledge and skills, and an exciting career filled with a competitive benefits and pension package including generous time off. **What will you do?** + Responsible for meeting and exceeding the annual natural gas attachment goals. + Engage and support customers in the community expansion areas as it relates to natural gas attachments. Key components include advocating for the use of natural gas, conveying business cases, reviewing the attachment process, investigate service applications status and other general questions that may arise. This will involve meeting with customers in the field (door to door canvassing), cold calling, as well as at storefront locations/events both in person and virtual. + Establish and build relationships with key HVAC contractors to address challenges or leverage opportunities as they arise. This will include providing support through training activities and regular communication on new systems, policies, and procedures. + Help identify potential risks to the sales plan and contribute ideas towards the solution, including recommendations with respect to partner, community and customer engagement opportunities as well as identifying and execute strategies that maximize natural gas equipment load growth. + Assess new construction developments in the communities to grow builder/developer relationships in project areas and support the continued use of natural gas through Enbridge as a valued partner of choice. + Provide support and build relationships with various internal teams including attachment, community expansion, marketing, regional operations, community engagement and Indigenous engagement to promote growth. + Contribute supporting data towards regular attachment reports, requiring data entry & tracking of key metrics, customer communication and critical issues as it pertains to assigned communities. + Support marketing and engagement efforts, including representing Enbridge at external events such as customer, contractor, and partner events, contributing to communications materials, as well as preparing presentations and serving as the presenter/speaker upon request. + Promote access to conservation program initiatives in active communities. **Who You Are:** + Post-secondary degree in Marketing, Business Administration, Commerce or a related field. Four (4) to seven (7) years’ successful track record in Business to Customer (B2C) and/or Business to Business (B2B) sales in a related industry. Equivalent combination of education and experience would be considered. + Demonstrated ability to develop and maintain collaborative relationships, customer account/relationship management skills. + Strong presentation skills and ability to empower and influence others. + Ability to establish strong working relationships with all levels of the organization. Skill to think strategically, understand and apply business analysis methods. + Work independently, highly organized and skill to manage competing priorities and demanding work schedules **Enbridge Flex-Work Program** Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #joinourteam **Physical requirements:** Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement. **Mental requirements:** Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, prioritize thoughts and ideas into understandable terminology, coordinate and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected] . Information For Applicants: + Applications can be submitted via our online recruiting system only. + We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. + Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.enbridge.com **Current Enbridge Contractor** **If you are a current Enbridge contractor and looking to apply to a posted position, please click on the link below.** **Find Jobs (http://wd3.myworkday.com/enbridge/d/task/1422$4691.htmld)** **Life Takes Energy** When the energy you invest in life meets the energy we fuel it with, beautiful things happen. That’s because our energy fuels yours in hundreds of meaningful ways – and in ways you might never have imagined. We don’t cook your holiday dinners. Or drive the kids to skating practice. But we do help provide the energy that makes all these things possible. Enbridge brings you more than just energy. The products we deliver are part of everyone’s quality of life. Ours is the energy that makes a house a home. The energy that moves our economy. The energy that makes life more convenient and more connected. We understand that your life takes energy. And we are proud to bring it to you. Learn more: https://www.enbridge.com/about-us

**Posting End Date:** May 12, 2024 **Employee Type:** Regular-Full time **Union/Non:** This is a non-union position Are you someone who thrives in a collaborative, solutions-driven sales environment? If so, we are seeking an Advisor, Residential Sales who will engage with customers in community expansion areas to provide reliable and affordable energy solutions and drive customer attachments, with a focus on those communities in the post construction phase. As an Advisor, Residential Sales, you will play a crucial role in understanding the communities needs and opportunities for natural gas and advocating that Enbridge be part of that solution. If this is you come join the Enbridge family, apply today! We are looking to add an individual to our diverse team who shares in our core values of safety, integrity, respect, and inclusion. In return, we offer opportunities to grow and increase your knowledge and skills, and an exciting career filled with a competitive benefits and pension package including generous time off. **What will you do?** + Responsible for meeting and exceeding the annual natural gas attachment goals. + Engage and support customers in the community expansion areas as it relates to natural gas attachments. Key components include advocating for the use of natural gas, conveying business cases, reviewing the attachment process, investigate service applications status and other general questions that may arise. This will involve meeting with customers in the field (door to door canvassing), cold calling, as well as at storefront locations/events both in person and virtual. + Establish and build relationships with key HVAC contractors to address challenges or leverage opportunities as they arise. This will include providing support through training activities and regular communication on new systems, policies, and procedures. + Help identify potential risks to the sales plan and contribute ideas towards the solution, including recommendations with respect to partner, community and customer engagement opportunities as well as identifying and execute strategies that maximize natural gas equipment load growth. + Assess new construction developments in the communities to grow builder/developer relationships in project areas and support the continued use of natural gas through Enbridge as a valued partner of choice. + Provide support and build relationships with various internal teams including attachment, community expansion, marketing, regional operations, community engagement and Indigenous engagement to promote growth. + Contribute supporting data towards regular attachment reports, requiring data entry & tracking of key metrics, customer communication and critical issues as it pertains to assigned communities. + Support marketing and engagement efforts, including representing Enbridge at external events such as customer, contractor, and partner events, contributing to communications materials, as well as preparing presentations and serving as the presenter/speaker upon request. + Promote access to conservation program initiatives in active communities. **Who You Are:** + Post-secondary degree in Marketing, Business Administration, Commerce or a related field. Four (4) to seven (7) years’ successful track record in Business to Customer (B2C) and/or Business to Business (B2B) sales in a related industry. Equivalent combination of education and experience would be considered. + Demonstrated ability to develop and maintain collaborative relationships, customer account/relationship management skills. + Strong presentation skills and ability to empower and influence others. + Ability to establish strong working relationships with all levels of the organization. Skill to think strategically, understand and apply business analysis methods. + Work independently, highly organized and skill to manage competing priorities and demanding work schedules **Enbridge Flex-Work Program** Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #joinourteam **Physical requirements:** Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement. **Mental requirements:** Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, prioritize thoughts and ideas into understandable terminology, coordinate and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected] . Information For Applicants: + Applications can be submitted via our online recruiting system only. + We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. + Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.enbridge.com **Current Enbridge Contractor** **If you are a current Enbridge contractor and looking to apply to a posted position, please click on the link below.** **Find Jobs (http://wd3.myworkday.com/enbridge/d/task/1422$4691.htmld)** **Life Takes Energy** When the energy you invest in life meets the energy we fuel it with, beautiful things happen. That’s because our energy fuels yours in hundreds of meaningful ways – and in ways you might never have imagined. We don’t cook your holiday dinners. Or drive the kids to skating practice. But we do help provide the energy that makes all these things possible. Enbridge brings you more than just energy. The products we deliver are part of everyone’s quality of life. Ours is the energy that makes a house a home. The energy that moves our economy. The energy that makes life more convenient and more connected. We understand that your life takes energy. And we are proud to bring it to you. Learn more: https://www.enbridge.com/about-us

**Posting End Date:** May 12, 2024 **Employee Type:** Regular-Full time **Union/Non:** This is a non-union position Are you someone who thrives in a collaborative, solutions-driven sales environment? If so, we are seeking an Advisor, Residential Sales who will engage with customers in community expansion areas to provide reliable and affordable energy solutions and drive customer attachments, with a focus on those communities in the post construction phase. As an Advisor, Residential Sales, you will play a crucial role in understanding the communities needs and opportunities for natural gas and advocating that Enbridge be part of that solution. If this is you come join the Enbridge family, apply today! We are looking to add an individual to our diverse team who shares in our core values of safety, integrity, respect, and inclusion. In return, we offer opportunities to grow and increase your knowledge and skills, and an exciting career filled with a competitive benefits and pension package including generous time off. **What will you do?** + Responsible for meeting and exceeding the annual natural gas attachment goals. + Engage and support customers in the community expansion areas as it relates to natural gas attachments. Key components include advocating for the use of natural gas, conveying business cases, reviewing the attachment process, investigate service applications status and other general questions that may arise. This will involve meeting with customers in the field (door to door canvassing), cold calling, as well as at storefront locations/events both in person and virtual. + Establish and build relationships with key HVAC contractors to address challenges or leverage opportunities as they arise. This will include providing support through training activities and regular communication on new systems, policies, and procedures. + Help identify potential risks to the sales plan and contribute ideas towards the solution, including recommendations with respect to partner, community and customer engagement opportunities as well as identifying and execute strategies that maximize natural gas equipment load growth. + Assess new construction developments in the communities to grow builder/developer relationships in project areas and support the continued use of natural gas through Enbridge as a valued partner of choice. + Provide support and build relationships with various internal teams including attachment, community expansion, marketing, regional operations, community engagement and Indigenous engagement to promote growth. + Contribute supporting data towards regular attachment reports, requiring data entry & tracking of key metrics, customer communication and critical issues as it pertains to assigned communities. + Support marketing and engagement efforts, including representing Enbridge at external events such as customer, contractor, and partner events, contributing to communications materials, as well as preparing presentations and serving as the presenter/speaker upon request. + Promote access to conservation program initiatives in active communities. **Who You Are:** + Post-secondary degree in Marketing, Business Administration, Commerce or a related field. Four (4) to seven (7) years’ successful track record in Business to Customer (B2C) and/or Business to Business (B2B) sales in a related industry. Equivalent combination of education and experience would be considered. + Demonstrated ability to develop and maintain collaborative relationships, customer account/relationship management skills. + Strong presentation skills and ability to empower and influence others. + Ability to establish strong working relationships with all levels of the organization. Skill to think strategically, understand and apply business analysis methods. + Work independently, highly organized and skill to manage competing priorities and demanding work schedules **Enbridge Flex-Work Program** Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #joinourteam **Physical requirements:** Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement. **Mental requirements:** Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, prioritize thoughts and ideas into understandable terminology, coordinate and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected] . Information For Applicants: + Applications can be submitted via our online recruiting system only. + We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. + Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.enbridge.com **Current Enbridge Contractor** **If you are a current Enbridge contractor and looking to apply to a posted position, please click on the link below.** **Find Jobs (http://wd3.myworkday.com/enbridge/d/task/1422$4691.htmld)** **Life Takes Energy** When the energy you invest in life meets the energy we fuel it with, beautiful things happen. That’s because our energy fuels yours in hundreds of meaningful ways – and in ways you might never have imagined. We don’t cook your holiday dinners. Or drive the kids to skating practice. But we do help provide the energy that makes all these things possible. Enbridge brings you more than just energy. The products we deliver are part of everyone’s quality of life. Ours is the energy that makes a house a home. The energy that moves our economy. The energy that makes life more convenient and more connected. We understand that your life takes energy. And we are proud to bring it to you. Learn more: https://www.enbridge.com/about-us

**Posting End Date:** May 12, 2024 **Employee Type:** Regular-Full time **Union/Non:** This is a non-union position Are you someone who thrives in a collaborative, solutions-driven sales environment? If so, we are seeking an Advisor, Residential Sales who will engage with customers in community expansion areas to provide reliable and affordable energy solutions and drive customer attachments, with a focus on those communities in the post construction phase. As an Advisor, Residential Sales, you will play a crucial role in understanding the communities needs and opportunities for natural gas and advocating that Enbridge be part of that solution. If this is you come join the Enbridge family, apply today! We are looking to add an individual to our diverse team who shares in our core values of safety, integrity, respect, and inclusion. In return, we offer opportunities to grow and increase your knowledge and skills, and an exciting career filled with a competitive benefits and pension package including generous time off. **What will you do?** + Responsible for meeting and exceeding the annual natural gas attachment goals. + Engage and support customers in the community expansion areas as it relates to natural gas attachments. Key components include advocating for the use of natural gas, conveying business cases, reviewing the attachment process, investigate service applications status and other general questions that may arise. This will involve meeting with customers in the field (door to door canvassing), cold calling, as well as at storefront locations/events both in person and virtual. + Establish and build relationships with key HVAC contractors to address challenges or leverage opportunities as they arise. This will include providing support through training activities and regular communication on new systems, policies, and procedures. + Help identify potential risks to the sales plan and contribute ideas towards the solution, including recommendations with respect to partner, community and customer engagement opportunities as well as identifying and execute strategies that maximize natural gas equipment load growth. + Assess new construction developments in the communities to grow builder/developer relationships in project areas and support the continued use of natural gas through Enbridge as a valued partner of choice. + Provide support and build relationships with various internal teams including attachment, community expansion, marketing, regional operations, community engagement and Indigenous engagement to promote growth. + Contribute supporting data towards regular attachment reports, requiring data entry & tracking of key metrics, customer communication and critical issues as it pertains to assigned communities. + Support marketing and engagement efforts, including representing Enbridge at external events such as customer, contractor, and partner events, contributing to communications materials, as well as preparing presentations and serving as the presenter/speaker upon request. + Promote access to conservation program initiatives in active communities. **Who You Are:** + Post-secondary degree in Marketing, Business Administration, Commerce or a related field. Four (4) to seven (7) years’ successful track record in Business to Customer (B2C) and/or Business to Business (B2B) sales in a related industry. Equivalent combination of education and experience would be considered. + Demonstrated ability to develop and maintain collaborative relationships, customer account/relationship management skills. + Strong presentation skills and ability to empower and influence others. + Ability to establish strong working relationships with all levels of the organization. Skill to think strategically, understand and apply business analysis methods. + Work independently, highly organized and skill to manage competing priorities and demanding work schedules **Enbridge Flex-Work Program** Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #joinourteam **Physical requirements:** Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement. **Mental requirements:** Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, prioritize thoughts and ideas into understandable terminology, coordinate and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected] . Information For Applicants: + Applications can be submitted via our online recruiting system only. + We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. + Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.enbridge.com **Current Enbridge Contractor** **If you are a current Enbridge contractor and looking to apply to a posted position, please click on the link below.** **Find Jobs (http://wd3.myworkday.com/enbridge/d/task/1422$4691.htmld)** **Life Takes Energy** When the energy you invest in life meets the energy we fuel it with, beautiful things happen. That’s because our energy fuels yours in hundreds of meaningful ways – and in ways you might never have imagined. We don’t cook your holiday dinners. Or drive the kids to skating practice. But we do help provide the energy that makes all these things possible. Enbridge brings you more than just energy. The products we deliver are part of everyone’s quality of life. Ours is the energy that makes a house a home. The energy that moves our economy. The energy that makes life more convenient and more connected. We understand that your life takes energy. And we are proud to bring it to you. Learn more: https://www.enbridge.com/about-us