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Customer Service Coordinator Salary in Omaha, NE

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Cashier
Baker's, Omaha
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family!Minimum Position Qualifications: Customer service experience Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Desired Previous Job Experience: Customer service experience Prior experience as a Bagger or Courtesy Clerk Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers. Cashiers process customer transactions through the check lane quickly, accurately, and efficiently. Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy. Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss. Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs) Report pricing discrepancies to the Scan Coordinator. Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation.
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Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based primarily in Omaha, Nebraska, Baker's merged with The Kroger Company in 2001. Today, we're proudly serving Baker's customers in 11 stores in Nebraska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Baker's family! Minimum - High School Diploma or GED - 6 months related experience or training; or equivalent combination of education or experience - Effective interpersonal and customer service skills- Good math skills (ability to add, subtract, multiply and divide)- Sound judgement/decision making skills- Friendly, approachable/outgoing demeanor/team player- Ability to work in a fast paced environment- Good oral and written communication skills Desired - Familiar with Microsoft Office Word and Excel- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation- Determine work priorities and task lists to consistently maintain adequate front end conditions- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste- Communicate pricing and signage discrepancies to the pricing coordinator- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Developmental Disabilities Service Coordinator - Omaha
State of Nebraska, Omaha
The work we do matters!Hiring Agency:Health & Human Services - Agency 25Location: Omaha Job PostingHiring Rate:$21.483Classification Salary Range:$21.48 - $31.67Job Posting:JR2023-00000122 Developmental Disabilities Service Coordinator - Omaha (Evergreen) (Open)Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):Job Description:Do you want to make a difference in people's lives? The Department of Health and Human Services (DHHS) is looking for you to join our team and become one of our outstanding Service Coordinators within the Division of Developmental Disabilities (DDD). DDD provides funding and oversight of services to persons served within the Home and Community-Based Services (HCBS) waiver program to include persons with disabilities, including physical or persons with intellectual/developmental disabilities, children with special health care needs, or the aging. A successful candidate is someone who can manage diverse relationships, is action oriented, communicates effectively and is organized.The starting wage for this position is $21.483 per hourIn this position, you will serve as a case manager for people who have been determined eligible for the Aged and Disabled Waiver or the Developmental Disabilities Day Waiver or Comprehensive Waiver. As a Service Coordinator, you will: • Coordinate and oversee the delivery of services • Conduct assessments and eligibility determinations • Develop plans of services and supports • Provide appropriate referrals • Monitor provision of services• Ensure health, welfare, and safety of those we supportREQUIREMENTS: Bachelor's degree and professional experience in: education, psychology, social work, sociology, human services, or a related field (Consideration will be given to applicants who will graduate within 90 days of application.) and experience in services or programs for person with intellectual or other developmental disabilities. PREFERRED: Experience with developing person centered plans, completing assessments, habilitation, program implementation, team and meeting facilitation, experience in Word, Excel, Outlook, Nfocus and Therap. Experience in services or programs for people with special healthcare needs. OTHER: Possess a valid driver's license and have immediate access to a reliable vehicle. A state vehicle may be provided dependent upon office location.You can learn more about this position by clicking on the following link: DHHS Service Coordinator Position Job OverviewBenefitsWe offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: https://statejobs.nebraska.gov/index.html#benefitsEqual Opportunity StatementThe State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
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