Branch Customer Service Representative Salary in Omaha, NE

The Service Manager is responsible for managing the customer interface side of Aspen's service department. This includes coordinating the quoting, invoicing, and scheduling of service work. The Service Manager will be involved in quoting major projects and leading the scheduling of maintenance, repair, rebuild and warranty of completed equipment. Responsibilities will also include managing the Service Writer staff. This position will be located at the Omaha, NE branch for Aspen Equipment and reports to the Branch Manager.  ESSENTIAL JOB FUNCTIONS: Department Management Manage the Service Support department – Responsible for Service Writers Train and manage employees to provide excellent customer service Provide scheduled feedback sessions for all direct reports Continue to find new ways to increase revenue from new and existing customers Maximize work order profitability Make sure completed jobs are invoiced in a timely manner Lead efforts to find and capture new customers Ensure maximum manufacturer warranty recuperation rate Identify opportunities and implement changes to improve departmental efficiencies and profitability Lead a cross-functional team including Service Writers and Service Shop Foreman in maintaining the service production schedule Service Writer for Larger/Strategic Projects Estimate/quote request for future work: a) obtain list of parts needed, from Service Mechanic, b) obtain labor requirements from Service Foreman and c) create quotation on computer Follow up on work already performed: answer questions as requested, reschedule if unit must return to our shop, inform foreman if problem exists Informational request: provide answers if possible, offer to schedule, assist with technical request as possible, refer to foremen if needed Schedule Customer Service (Service Writer) Complete MOF's in e-Emphasys to track new and used equipment and customers Schedule work in dispatch, based on available Service Mechanics Schedule Field Service Mechanics Discuss job with Service Mechanic, estimate/quote request for work if required by customer: a) obtain list of parts needed from Service Mechanic, b) obtain labor requirements from Service Foreman and c) create quotation on computer Lead daily scheduling meeting Other duties as assigned.  JOB REQUIREMENTS: High School Diploma or equivalent required.  Minimum of five (5) years of experience in heavy construction equipment or commercial truck industry and supervising personnel strongly preferred. Experience in service writing and production scheduling required.  Successful experience in a customer support environment Strong attention to detail Excellent verbal and written communication skills Excellent interpersonal skills Effective time management and organizational skills Work independently as well as in a team environment Analytical and problem-solving skills Maintain confidentiality Handle multiple projects simultaneously within established time constraints Proficient computer skills, including experience with Microsoft Office Suite Perform under strong demands in a fast-paced environment Display empathy, understanding and patience with employees and external customers Mechanical design and/or practical experience in hydraulics, structural or mechanical layout preferred High level of Mechanical Aptitude: Ability to understand fundamentals of mechanical systems as related to the commercial truck industry  HEALTH & SAFETY REQUIREMENTS: Perform job functions in a safe manner. Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.  Know and follow established job specific and facility wide safety and health procedures and rules. Actively participate in safety and health training and demonstrate competency based on training received. Bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can. WORKING CONDITIONS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This position will be located in a combination shop and office environment, with considerable exposure to elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and/or moving of up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus.

Job ID: 495526CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces. Position Overview: As a Commercial Sales Director in the Construction Materials industry, you will play a pivotal role in driving revenue growth, building strong client relationships, and leading a high-performing sales team. Your expertise will be crucial in achieving sales targets, expanding market share, and ensuring customer satisfaction.Key Responsibilities (Essential Duties and Functions) Sales Strategy and Leadership: Develop and implement commercial strategies aligned with company goals to accelerate growth. Conduct market research and analysis to create detailed business plans for commercial opportunities, including expansion and business development. Lead and inspire the sales team, ensuring consistency and coordinated leadership of sales performance. Continuously review and monitor sales targets and goals with branch sales teams. Client Relationship Management: Understand the requirements of existing external and internal customers to ensure their needs are met. Cultivate and maintain strong relationships with key clients, both inside and outside the organization. Collaborate with cross-functional teams to enhance customer satisfaction and loyalty. Sales Process Optimization: Work closely with different departments to ensure sales processes are functioning properly. Prepare and lead weekly sales team meetings and sales rallies. Identify areas for process improvement and implement necessary changes. Market Expansion: Identify new business opportunities and potential markets for growth. Develop and nurture relationships with potential clients and partners. Stay informed about industry trends, competitor activities, and market dynamics. Commercial Excellence Reporting and Budgeting: Monitor sales performance metrics and provide regular reports to senior management. Collaborate with finance and operations teams to manage budgets, forecasts, and financial targets. Execution of Commercial initiatives identified in the Strategic Plan for the Region. Lead or participate in Region, Division, and AMAT Performance Teams as required. Other duties as assigned. Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Work Requirements Education: High School diploma or general education degree (GED) required. Bachelor's degree in business administration, Marketing, or Finance or comparable discipline or other related discipline and/or equivalent combination of knowledge, skills and abilities. Experience: 5 to 10 years of experience in sales, preferably in a Leadership Role Proven experience as a Commercial Director or in a similar relevant role. Strong background in sales and/or marketing, with a track record of meeting and exceeding sales targets. Familiarity with the Construction Materials industry, particularly aggregates, asphalt, and Ready-Mix. Skills: In-depth understanding of market research methods and analysis. Solid knowledge of performance reporting and financial/budgeting processes. Excellent leadership, communication, and negotiation skills. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to stand, walk, use hands and fingers to manipulate objects, talk and hear. Vision abilities with correction include close, distance, peripheral, depth, and the ability to adjust focus. The employee is frequently required to sit and use hands. The employee is occasionally required to stand, walk and bend. Work Environment Standard office environment. Tempo is fast paced with deadlines. The noise level in some areas of the work environment may be moderate. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link .

Sales RepresentativeDepartment:Pacific/Midwest RegionLocation: Omaha, NE and Remote work from HomeWoodmenLife RepresentativeAs a WoodmenLife® Representative, you can make a difference every day and make a great income. And that's just the beginning ...At WoodmenLife you can be a part of:• Beginning a career path, not just a job• Getting paid for the work you do, not the hours you put in• Setting your own hours• Enjoying a full benefits package• Choosing your target market• Advancing with continued training• Earning multiple bonuses and recognition trips• Preparing families for the future• Making a lasting impact in your community• Receiving local and national support andmentoringWhat would I be doing?As a Representative, you'd grow our customer base, provide stellar customer service and serve thecommunity where you live and work.Who is WoodmenLife?WoodmenLife is a life insurance company, but we're also much more than that. When our members choose WoodmenLife, they're joining nearly 700,000 people who value family, community and country. We've been financially strong for more than 125 years, and remain committed to serving families and celebrating America.How do I qualify?We're looking for motivated individuals who are driven to help others. Does this sound like you? If so, it's time to kick the can't from your life, and talk to us about what you can do with WoodmenLife!Start the conversation about your next career move at LifeCareerBalance.com.This is a commission-based contract opportunity. WoodmenLife offers a comprehensive benefits package for those who qualify. WoodmenLife requires candidates to complete a criminal background check, credit check, drug screen and reference checks. Any contract offer will be contingent upon successfully passing these screenings. Representatives are independent contractors and are not employees of WoodmenLife. WoodmenLife is committed to excellence in diversity by creating an inclusive work environment that values and respects all individuals. This commitment includes providing equal opportunity in recruitment, employment and promotion, training and community outreach. WoodmenLife is also dedicated to strengthening the communities in which its employees live. Applicants with disabilities should advise the Human Resources department at the time of application if special accommodations are needed. Woodmen of the World Life Insurance Society (WoodmenLife) is an equal opportunity employer.

Job ID: 495526CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.Position Overview:As a Commercial Sales Director in the Construction Materials industry, you will play a pivotal role in driving revenue growth, building strong client relationships, and leading a high-performing sales team. Your expertise will be crucial in achieving sales targets, expanding market share, and ensuring customer satisfaction.Key Responsibilities (Essential Duties and Functions)Sales Strategy and Leadership: Develop and implement commercial strategies aligned with company goals to accelerate growth. Conduct market research and analysis to create detailed business plans for commercial opportunities, including expansion and business development. Lead and inspire the sales team, ensuring consistency and coordinated leadership of sales performance. Continuously review and monitor sales targets and goals with branch sales teams. Client Relationship Management: Understand the requirements of existing external and internal customers to ensure their needs are met. Cultivate and maintain strong relationships with key clients, both inside and outside the organization. Collaborate with cross-functional teams to enhance customer satisfaction and loyalty. Sales Process Optimization: Work closely with different departments to ensure sales processes are functioning properly. Prepare and lead weekly sales team meetings and sales rallies. Identify areas for process improvement and implement necessary changes. Market Expansion: Identify new business opportunities and potential markets for growth. Develop and nurture relationships with potential clients and partners. Stay informed about industry trends, competitor activities, and market dynamics. Commercial Excellence Reporting and Budgeting: Monitor sales performance metrics and provide regular reports to senior management. Collaborate with finance and operations teams to manage budgets, forecasts, and financial targets. Execution of Commercial initiatives identified in the Strategic Plan for the Region. Lead or participate in Region, Division, and AMAT Performance Teams as required. Other duties as assigned. Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Work Requirements Education: High School diploma or general education degree (GED) required. Bachelor's degree in business administration, Marketing, or Finance or comparable discipline or other related discipline and/or equivalent combination of knowledge, skills and abilities. Experience: 5 to 10 years of experience in sales, preferably in a Leadership Role Proven experience as a Commercial Director or in a similar relevant role. Strong background in sales and/or marketing, with a track record of meeting and exceeding sales targets. Familiarity with the Construction Materials industry, particularly aggregates, asphalt, and Ready-Mix. Skills: In-depth understanding of market research methods and analysis. Solid knowledge of performance reporting and financial/budgeting processes. Excellent leadership, communication, and negotiation skills. Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to stand, walk, use hands and fingers to manipulate objects, talk and hear. Vision abilities with correction include close, distance, peripheral, depth, and the ability to adjust focus. The employee is frequently required to sit and use hands. The employee is occasionally required to stand, walk and bend. Work Environment Standard office environment. Tempo is fast paced with deadlines. The noise level in some areas of the work environment may be moderate. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 2, 2024 Nearest Major Market: Omaha Nearest Secondary Market: Council Bluffs Job Segment: Outside Sales, Sales Management, Manager, Business Process, Sales, Management