Airline Salary in State of New York, USA

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Are you looking for an opportunity of a lifetime? Do you want to learn invaluable skills, while joining the best team in the nation- offering a great service to your local community? We are the 2014 Franchise of the Year, and we are looking to do it again in 2023.24- but we need great people like you to accomplish that.If you think 'tax people' are well... boring people, then you haven't met us! We are here to have fun, and take care of our community one VIP at a time. Are you a bit scared to learn something new- don't worry, we will teach you everything you need to know and show you taxes are not scary, and it will also allow you to look back after your first season with a real sense of accomplishment and pride.****WE ARE HIRING IMMEDIATELY- WE WILL TRAIN YOU- and you will learn skills you can have for a lifetime! IF YOU WANT TO WORK, and can START RIGHT AWAY, PLEASE APPLY TODAY!**** Your Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.Currently Hiring for the following areas: Salina Great Bend Hays Dodge City Garden City Flexible Schedules Available:Day shift Night shift Weekends Weekdays Full-time or Part-time Are you:Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What you'll do here:As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.Conduct face-to-face tax interviews with clients. Prepare complete and accurate tax returns. Generate business growth, increase client retention, and offer additional products and services. Provide clients with IRS audit support. Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations. Collection and processing of clients' payments while ensuring timely deposits. Marketing and business generation efforts. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion. Answer client calls via our national call center routing system. Answer questions and provide future tax planning to clients. Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution. Support office priorities through teamwork and collaboration. Skills you'll bring for success:Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Experience working in a fast-paced environment. Basic knowledge of computer functions and math. Sales and/or marketing experience nice to have, but not required. Experience in accounting, finance, retail, bookkeeping, or tax nice to have, but not required. PTIN Certification: Yes (we reimburse for the full amount of this at the completion of the tax season) Our compensation program leaves you in the driver's seat, allowing you to write your paycheck! You will receive a base pay plus season bonus directly connected to your efforts.Have you read all of this- and you are still interested? Please apply today and we will be in touch as quickly as possible. We look forward to meeting you!PTIN Certification: YesBy submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

General informationJob Title1189 - ROC-Delta-Full Handling/ CS2AGT - Customer Service Agent, Part-TimeDateWednesday, April 3, 2024StateNew YorkCityRochesterBase Pay Rate:$ 15.00Full/Part TimePart TimePart Time DaysDays of the week Shift Shift Start Time Monday, Tuesday, Sunday A.M. shift 04:00am Monday, Tuesday, Sunday P.M. shift 04:00pmRequirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Utilizes computer software to track and catalog luggage. Handles customer interaction with class in an efficient, effective, and professional manner. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications Must be a local (in-state) resident. High School diploma or GED. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Must be able to carry heavy items up and down jetway stairs. Must be able to be alert to moving vehicles or aircraft and use radio equipment. Benefits We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Job Title: Lead Analyst - Field Customer ServiceCompany: ROCHESTER GAS & ELEC CORPLocation: RGE - Mushroom Blvd.Business Area: Field Customer ServiceReports to: Lead Supervisor - Field Customer ServiceThe base salary range for this position is $73,256 to $95,233 and is dependent upon experience.Job SummaryWorks within the Field Customer Service department, primarily for RGE but will perform cross-company and departmental work with NYSEG as required part of the greater cross-functional team. Work includes both field and office work.Key Responsibilities• Investigates reports or discoveries of unlawful acts of energy theft, meter tampering, and fraud• Performs research on CRMB and at the customer's premise. Communicates with customers, property owners, law enforcement, legal entities, and municipal agencies, both verbally and with written correspondence. Field activity includes data and evidence collection, crew and law enforcement coordination, and obtaining witness statements• Investigates metering and billing concerns that require field activity for resolution. Performs research on CRMB and at the customer's premise. Communicates with customers and property owners both verbally and with written correspondence. • Performs High Bill, Shared Meter, Meter Mix-ups, and Rate and Revenue investigations• Performs Rate and Revenue investigations on residential and nonresidential accounts (up to 100 kw). Reviews account consumption, service classification, service application, and other relevant information on CRMB. Verifies or makes changes in CRMB to ensure the correct billing rate and revenue designation as outlined in RG&Es tariffs. Performs site inspections as required.• Performs Meter Mix-up investigations. Performs research on CRMB and performs field investigation to determine meter locations and service designations. Communicate findings with all affected parties. Calculates billing adjustments and ensures all necessary changes are made in CRMB.• Performs Non-Registering Meter investigations. Performs research on CRMB and field investigation for meters that are reported not registering consumption. Determines required action to remove, replace, or turn off meters. Communicates with customers and ensures follow-up on customer accounts. Assists with gas and electric emergencies as requested.• May assist in AMI initiatives• May assist with RGE scheduling and key deployment• Storm Role - Wires Down Branch Director- Participation is mandatory and tied to performance review• May assist with cross-departmental responsibilities under the Avangrid umbrellaRequired Qualifications• Bachelor's Degree (preferred) with a minimum of 3 year's experience or Associate degree with a minimum of 5 year's experience required• Proficiency in Customer Service policy and procedures• Good working knowledge of CRMB• Good working knowledge of RG&E/NYSEG collections policy and procedure• Knowledge of RG&E tariffs, NY Penal Law, Shared Meter Law, rate structure, billing, collection policies, HEFPA, and NYSPSC Rules and Regulations• Good working knowledge of HVAC systems, building construction, plumbing, electrical wiring and gas piping• Strong interpersonal, written, and verbal skills.• Strong decision-making, analytical, problem-solving, and negotiating skills.• Good computer skills including Microsoft Office products and CIS.Competencies• Growth & Continuous Improvement• Initiative & Change• Focused on Results• Customer Centric (internal and/or External)• Communication• Collaboration• Leadership (people managers/leaders)Mobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that countryAVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected] Posting End Date:

Our client is a large health plan located in NYC. They are in immediate need of a Director of Customer Service-Lead call center operations overseeing 1 million annual calls.-Drive customer satisfaction and trust, integral to member acquisition and retention.-Establish and maintain performance metrics for optimal service delivery.-Develop staff through training programs and ensure alignment with organizational goals.-Represent the company in audits and professional associations, fostering continuous improvement in customer experience.-Bachelor's Degree required with a minimum of 7 years' experience in large-scale call center management.-Strong leadership, problem-solving, and communication skills essential.-MUST have at minimum a Bachelor's degree

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

General informationJob Title1189 - ROC-Delta-Full Handling/CS2SUP - Customer Service SUPV/FTDateWednesday, April 10, 2024StateNew YorkCityRochesterBase Pay Rate:$ 19.00Full/Part TimeFull TimeShiftA.M. shiftShift StartTime 04:00amRequirements and DescriptionSupervises and coordinates daily activities of employees to ensure safe and effective operations.Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.Communicates with manager concerning any problems or issues.Schedules and conducts shift meetings.Completes shift paperwork and performs other administrative functions.Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Basic QualificationsPre-requisites: Must be a local (in-state) resident.Valid In-State Driver's License.Ability to pass a pre-employment drug screen.Ability to pass up to a 10-year background check.Must be at least 18 years of age.Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.Must complete SIDA training to obtain airport authority identification security. Experience: 2+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities: Excellent customer service skills. Strong work ethic.Ability to work in a team oriented environment. Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.Able to understand documents, learn and follow ticketing procedures, and other rules and regulations. Preferred QualificationsEducation: High School diploma or GED. Experience: 4+ years of relevant experience. Relevant supervisory experience. Knowledge, Skills & Abilities: Able to communicate information and instructions verbally and/or via radio equipment.Able to communicate effectively in a professional manner.Strong leadership qualities and ability to create a passionate and efficient workforce.Able to effectively resolve employee conflicts.Ability to apply creative solutions that have a positive impact on results. Working ConditionsWork Schedule: You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment. Work Environment: Must be able to be alert to moving vehicles or aircraft and use radio equipment.Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. Physical Demands/Requirements: Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to carry heavy items up and down jet way stairs. Supervisory Responsibilities Supervise team of Customer Service Agents and Leads. Legal Unifi is an Equal Opportunity Employer."Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Lead AmbassadorRole SummaryWe are looking for a Lead Ambassador to join our team. As a LeadAmbassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience while acting as a partner between customers, ambassadors, and supervisors. The ideal candidate can interact with new customers while remembering returning guests and making the customer feel welcomed and valued.Key Results AreaAssist guests with managing their accountsNavigate between multiple and concurrent computer applications, including phone, chat, and emailProvide customer service when problems arise and help to find solutionsAdaptability to the fluctuating needs of the businessAssist customers by always providing exceptional customer serviceComplete all training as assigned by managementManage conflict resolution and make decisions through a delicate balance of integrity and partner resourcingConfident and comfortable engaging customers to deliver an elevated experienceMotivated to achieve great results because of one's enthusiasm from interacting with customersInitiates completion of tasks or activities without necessary supervisionInspire and motivate your team to drive sales that deliver exceptional customer serviceEnsuring high levels of customer satisfaction by being knowledgeable about products and able to troubleshoot when necessarySkills & QualificationsHigh School Diploma or equivalentPrior supervisor or leadership role is a plusSound judgment and decision makingComputer proficiency within a Microsoft Windows environment, specifically Microsoft OfficePrior customer service experience requiredExcellent verbal, written, and interpersonal communication skillsXPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race,?nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or?gender identity. We believe in diversity and encourage any quali?ed individual to apply. We are an EEOC?Employer.??

A healthcare organization in New York is actively seeking an experienced and proven leader to join their staff as their new Senior Director of Customer Service. In this role, the Senior Director of Customer Service will direct all phases of operations and process improvement through establishing both rigorous KPIs and metrics with the goal of first-call resolution.ResponsibilitiesThe Senior Director of Customer Service will:Manage and direct all aspects of call center operations in a manner that builds a strong workplace culture that maximizes both staff and customer satisfaction while meeting budgetary goalsReview existing call center policies and procedures and changes to ensure alignment with customer requirements and best-in-class standardsEstablish and maintain performance metrics to include call efficiency, low abandonment rate, staffing utilization, acceptable turnover, financial performance, and reportingIdentify and implement best tracking tools and methodologies to capture metricsDevelop and distribute dashboard reports including scorecards, metrics, data, and analytical reportingOversee the hiring, training, and supervision of call center employeesOversee the delivery of all customer-required training programsWork with cross-functional stakeholders to affirm that day-to-day operational activities are aligned with the overall goals of the Health PlanTake ownership for complaints and grievances and collaborate with other functional areas to identify trends and process solutions.Assist in developing and implementing future call center vision and strategyActively collaborate with sales and retention department, supporting member acquisition and retentionQualificationsBachelor's degree Experience leading large-scale call centers with a fast-pace and high call volumeManagement experience with direct responsibility/accountability for the work of othersExperience establishing and maintaining a metrics-driven call center environment leveraging technology; implement proper dashboards, KPIs, CRM best practices, etc. Project Management mindset with the ability to prioritize and manage multiple responsibilities simultaneouslyExtensive knowledge of online call center phone and tracking systemsAbility to train and mentor management-level professionals and grow the overall skills of the departmentEffective problem-solving skillsDesired skillsUnion experience

Please let me know if you are interested to consider position and send resume to Job Title: Ultrasound Technologist (Evening Shift)Domain: Healthcare- Hospital AdministrationDuration: Full TimeLocation: USA - White Plains, NYCompensation Details: Sign On Bonus: $15,000Join our dynamic team at MAGNET Community Hospital as an Ultrasound Technologist! In this role, you will play a crucial part in our Radiology Ultrasound department, conducting routine and specialized imaging procedures, diagnostic examinations, and medical sonograms. Your responsibilities will include preparing patients for procedures, assisting Radiologists as needed, and ensuring the proper operation and care of equipment. With a focus on maintaining high standards of care, you will also contribute to our commitment to exceptional customer service. As a valued member of our team, you will have the opportunity to earn a $15,000 Sign On Bonus and be part of a supportive and engaging work environment.Essential Functions and Responsibilities Include the Following:Understand and adhere to MAGNET Community Hospital's Performance Standards, Policies, and Behaviors.Prepare and position patients accurately for specific examinations, following protocols and documenting images appropriately.Assume responsibility for designated areas and procedures, producing high-quality technical images.Assist physicians during procedures as necessary.Perform equipment quality assurance and calibrations, and ensure the availability of necessary supplies.Be available for emergency procedures, on-call duty, holidays, and flexible shift coverage to maintain adequate and safe departmental coverage.Maintain cleanliness in work areas, equipment, and accessories, promptly reporting any malfunctioning equipment to Bio Med and/or supervisor.Process films and print pictures as needed.Perform routine office duties, including answering phones and documenting information in the hospital's systems.Notify transport when patients are ready for pickup or return to floors.Show radiologists all films, communicate reports to attending physicians, and document communication as necessary.May be assigned as an instructor or preceptor.Treat all individuals/staff professionally and courteously, upholding the hospital's behavioral standards.Introduce and educate patients and/or family members regarding the ordered examination.Demonstrate knowledge and skill in providing care based on the age, physical, and psychosocial characteristics of patient populations, including neonates/newborns, pediatric/adolescent, adults, and geriatric groups.Education & Experience Requirements:High school diploma/GED required.Satisfactory completion of a certified ultrasound program or Limited Permit/certificate. (ARDMS eligibility after 1 year from graduation and 1000 clinical hours).Experience preferred. Must meet continuing education requirements to maintain certification.ARDMS required for ACR accreditation compliance after January 1, 2019.BCLS (CPR) certification is required.

Looking For A Career With Stability That Offers A Progressive Career Path?GET STARTED WITH IDEAL TAX!!14+ Years in BusinessRated A+ with the BBB (Better Business Bureau)Family Owned & Operated REMOTE POSITION TO SERVICE OUR CLIENTS ON THE CENTRAL TIME ZONEIdeal Taxis a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.We are looking to bring on a RemoteCustomer Service Traineefor our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.REQUIRED QUALIFICATIONS INCLUDE:2 years in an Administrative and/or Customer Service rolePrefer remote workexperienceExcellent Customer Service and Communication skills (written & verbal) skillsA strong multitasker with superior organizational skillsPositive Personality and Friendly dispositionProficient Computer skills/Microsoft Office SuiteTeam player with a strong work ethicSelf-Motivated, Willingness to learn & growMust be reliable and dependableWhat we are offering you:Earn monthly performance incentivesHealth Insurance (Medical/Dental/Vision - we pay 50% of employees monthly premiums)401K with company matchPaid Time Off (Vacation, Sick, Holiday)Career Growth OpportunitiesWe promote a positive and fun work life culture/balance.Strong family-oriented vibe and values