Customer Service Operator Salary in State of New York, USA

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Are you looking for an opportunity of a lifetime? Do you want to learn invaluable skills, while joining the best team in the nation- offering a great service to your local community? We are the 2014 Franchise of the Year, and we are looking to do it again in 2023.24- but we need great people like you to accomplish that.If you think 'tax people' are well... boring people, then you haven't met us! We are here to have fun, and take care of our community one VIP at a time. Are you a bit scared to learn something new- don't worry, we will teach you everything you need to know and show you taxes are not scary, and it will also allow you to look back after your first season with a real sense of accomplishment and pride.****WE ARE HIRING IMMEDIATELY- WE WILL TRAIN YOU- and you will learn skills you can have for a lifetime! IF YOU WANT TO WORK, and can START RIGHT AWAY, PLEASE APPLY TODAY!**** Your Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.Currently Hiring for the following areas: Salina Great Bend Hays Dodge City Garden City Flexible Schedules Available:Day shift Night shift Weekends Weekdays Full-time or Part-time Are you:Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What you'll do here:As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.Conduct face-to-face tax interviews with clients. Prepare complete and accurate tax returns. Generate business growth, increase client retention, and offer additional products and services. Provide clients with IRS audit support. Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations. Collection and processing of clients' payments while ensuring timely deposits. Marketing and business generation efforts. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion. Answer client calls via our national call center routing system. Answer questions and provide future tax planning to clients. Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution. Support office priorities through teamwork and collaboration. Skills you'll bring for success:Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Experience working in a fast-paced environment. Basic knowledge of computer functions and math. Sales and/or marketing experience nice to have, but not required. Experience in accounting, finance, retail, bookkeeping, or tax nice to have, but not required. PTIN Certification: Yes (we reimburse for the full amount of this at the completion of the tax season) Our compensation program leaves you in the driver's seat, allowing you to write your paycheck! You will receive a base pay plus season bonus directly connected to your efforts.Have you read all of this- and you are still interested? Please apply today and we will be in touch as quickly as possible. We look forward to meeting you!PTIN Certification: YesBy submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Job Title: Lead Analyst - Field Customer ServiceCompany: ROCHESTER GAS & ELEC CORPLocation: RGE - Mushroom Blvd.Business Area: Field Customer ServiceReports to: Lead Supervisor - Field Customer ServiceThe base salary range for this position is $73,256 to $95,233 and is dependent upon experience.Job SummaryWorks within the Field Customer Service department, primarily for RGE but will perform cross-company and departmental work with NYSEG as required part of the greater cross-functional team. Work includes both field and office work.Key Responsibilities• Investigates reports or discoveries of unlawful acts of energy theft, meter tampering, and fraud• Performs research on CRMB and at the customer's premise. Communicates with customers, property owners, law enforcement, legal entities, and municipal agencies, both verbally and with written correspondence. Field activity includes data and evidence collection, crew and law enforcement coordination, and obtaining witness statements• Investigates metering and billing concerns that require field activity for resolution. Performs research on CRMB and at the customer's premise. Communicates with customers and property owners both verbally and with written correspondence. • Performs High Bill, Shared Meter, Meter Mix-ups, and Rate and Revenue investigations• Performs Rate and Revenue investigations on residential and nonresidential accounts (up to 100 kw). Reviews account consumption, service classification, service application, and other relevant information on CRMB. Verifies or makes changes in CRMB to ensure the correct billing rate and revenue designation as outlined in RG&Es tariffs. Performs site inspections as required.• Performs Meter Mix-up investigations. Performs research on CRMB and performs field investigation to determine meter locations and service designations. Communicate findings with all affected parties. Calculates billing adjustments and ensures all necessary changes are made in CRMB.• Performs Non-Registering Meter investigations. Performs research on CRMB and field investigation for meters that are reported not registering consumption. Determines required action to remove, replace, or turn off meters. Communicates with customers and ensures follow-up on customer accounts. Assists with gas and electric emergencies as requested.• May assist in AMI initiatives• May assist with RGE scheduling and key deployment• Storm Role - Wires Down Branch Director- Participation is mandatory and tied to performance review• May assist with cross-departmental responsibilities under the Avangrid umbrellaRequired Qualifications• Bachelor's Degree (preferred) with a minimum of 3 year's experience or Associate degree with a minimum of 5 year's experience required• Proficiency in Customer Service policy and procedures• Good working knowledge of CRMB• Good working knowledge of RG&E/NYSEG collections policy and procedure• Knowledge of RG&E tariffs, NY Penal Law, Shared Meter Law, rate structure, billing, collection policies, HEFPA, and NYSPSC Rules and Regulations• Good working knowledge of HVAC systems, building construction, plumbing, electrical wiring and gas piping• Strong interpersonal, written, and verbal skills.• Strong decision-making, analytical, problem-solving, and negotiating skills.• Good computer skills including Microsoft Office products and CIS.Competencies• Growth & Continuous Improvement• Initiative & Change• Focused on Results• Customer Centric (internal and/or External)• Communication• Collaboration• Leadership (people managers/leaders)Mobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that countryAVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected] Posting End Date:

Lead AmbassadorRole SummaryWe are looking for a Lead Ambassador to join our team. As a LeadAmbassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience while acting as a partner between customers, ambassadors, and supervisors. The ideal candidate can interact with new customers while remembering returning guests and making the customer feel welcomed and valued.Key Results AreaAssist guests with managing their accountsNavigate between multiple and concurrent computer applications, including phone, chat, and emailProvide customer service when problems arise and help to find solutionsAdaptability to the fluctuating needs of the businessAssist customers by always providing exceptional customer serviceComplete all training as assigned by managementManage conflict resolution and make decisions through a delicate balance of integrity and partner resourcingConfident and comfortable engaging customers to deliver an elevated experienceMotivated to achieve great results because of one's enthusiasm from interacting with customersInitiates completion of tasks or activities without necessary supervisionInspire and motivate your team to drive sales that deliver exceptional customer serviceEnsuring high levels of customer satisfaction by being knowledgeable about products and able to troubleshoot when necessarySkills & QualificationsHigh School Diploma or equivalentPrior supervisor or leadership role is a plusSound judgment and decision makingComputer proficiency within a Microsoft Windows environment, specifically Microsoft OfficePrior customer service experience requiredExcellent verbal, written, and interpersonal communication skillsXPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race,?nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or?gender identity. We believe in diversity and encourage any quali?ed individual to apply. We are an EEOC?Employer.??

A healthcare organization in New York is actively seeking an experienced and proven leader to join their staff as their new Senior Director of Customer Service. In this role, the Senior Director of Customer Service will direct all phases of operations and process improvement through establishing both rigorous KPIs and metrics with the goal of first-call resolution.ResponsibilitiesThe Senior Director of Customer Service will:Manage and direct all aspects of call center operations in a manner that builds a strong workplace culture that maximizes both staff and customer satisfaction while meeting budgetary goalsReview existing call center policies and procedures and changes to ensure alignment with customer requirements and best-in-class standardsEstablish and maintain performance metrics to include call efficiency, low abandonment rate, staffing utilization, acceptable turnover, financial performance, and reportingIdentify and implement best tracking tools and methodologies to capture metricsDevelop and distribute dashboard reports including scorecards, metrics, data, and analytical reportingOversee the hiring, training, and supervision of call center employeesOversee the delivery of all customer-required training programsWork with cross-functional stakeholders to affirm that day-to-day operational activities are aligned with the overall goals of the Health PlanTake ownership for complaints and grievances and collaborate with other functional areas to identify trends and process solutions.Assist in developing and implementing future call center vision and strategyActively collaborate with sales and retention department, supporting member acquisition and retentionQualificationsBachelor's degree Experience leading large-scale call centers with a fast-pace and high call volumeManagement experience with direct responsibility/accountability for the work of othersExperience establishing and maintaining a metrics-driven call center environment leveraging technology; implement proper dashboards, KPIs, CRM best practices, etc. Project Management mindset with the ability to prioritize and manage multiple responsibilities simultaneouslyExtensive knowledge of online call center phone and tracking systemsAbility to train and mentor management-level professionals and grow the overall skills of the departmentEffective problem-solving skillsDesired skillsUnion experience

Please let me know if you are interested to consider position and send resume to Job Title: Ultrasound Technologist (Evening Shift)Domain: Healthcare- Hospital AdministrationDuration: Full TimeLocation: USA - White Plains, NYCompensation Details: Sign On Bonus: $15,000Join our dynamic team at MAGNET Community Hospital as an Ultrasound Technologist! In this role, you will play a crucial part in our Radiology Ultrasound department, conducting routine and specialized imaging procedures, diagnostic examinations, and medical sonograms. Your responsibilities will include preparing patients for procedures, assisting Radiologists as needed, and ensuring the proper operation and care of equipment. With a focus on maintaining high standards of care, you will also contribute to our commitment to exceptional customer service. As a valued member of our team, you will have the opportunity to earn a $15,000 Sign On Bonus and be part of a supportive and engaging work environment.Essential Functions and Responsibilities Include the Following:Understand and adhere to MAGNET Community Hospital's Performance Standards, Policies, and Behaviors.Prepare and position patients accurately for specific examinations, following protocols and documenting images appropriately.Assume responsibility for designated areas and procedures, producing high-quality technical images.Assist physicians during procedures as necessary.Perform equipment quality assurance and calibrations, and ensure the availability of necessary supplies.Be available for emergency procedures, on-call duty, holidays, and flexible shift coverage to maintain adequate and safe departmental coverage.Maintain cleanliness in work areas, equipment, and accessories, promptly reporting any malfunctioning equipment to Bio Med and/or supervisor.Process films and print pictures as needed.Perform routine office duties, including answering phones and documenting information in the hospital's systems.Notify transport when patients are ready for pickup or return to floors.Show radiologists all films, communicate reports to attending physicians, and document communication as necessary.May be assigned as an instructor or preceptor.Treat all individuals/staff professionally and courteously, upholding the hospital's behavioral standards.Introduce and educate patients and/or family members regarding the ordered examination.Demonstrate knowledge and skill in providing care based on the age, physical, and psychosocial characteristics of patient populations, including neonates/newborns, pediatric/adolescent, adults, and geriatric groups.Education & Experience Requirements:High school diploma/GED required.Satisfactory completion of a certified ultrasound program or Limited Permit/certificate. (ARDMS eligibility after 1 year from graduation and 1000 clinical hours).Experience preferred. Must meet continuing education requirements to maintain certification.ARDMS required for ACR accreditation compliance after January 1, 2019.BCLS (CPR) certification is required.

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Shift: 8:30 AM to 5:30 PM Mon- Fri Pay Rate: $23.24 to $25 per hour based on experience. Loomis International's Customer Service Coordinator must be a reliable, self-motivated, high-energy individual. This position requires a strong work ethic and the ability to function effectively as part of a growing team. Must have a good memory and solid organizational & prioritization skills in order to accomplish and exceed business goals. Candidate must have excellent communication, organizational and interpersonal skills, and enjoy working with people in a fast-paced environment. This position will report to the Forwarding Manager. Position Description: The Customer Service Coordinator is an intermediary who acts on behalf of importers, exporters or other companies or persons, organising the safe, efficient, and cost-effective transportation of goods. The Customer Service Coordinator must take into account the high value type of goods and the customers' delivery requirements, The Customer Service Coordinator will arrange the best means of transport, using the services of shipping lines, airlines and road and rail freight operators, as well as our own Loomis Truck Fleet. The Customer Service Coordinator works closely with all Loomis stations to provide efficient and seamless operations. Responsibilities will include: Investigating and planning the most appropriate route for a shipment, taking account of the valuable or hazardous nature of the goods, cost, transit time and security Arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination Negotiating contracts, transportation, and handling costs Obtaining, checking, and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries' regulations and fiscal regimes Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements. Arranging insurance and assisting the client in the event of a claim Arranging payment of freight and other charges or collection of payment on behalf of the client Utilising e-commerce, internet technology and satellite systems to enable real-time tracking of goods. Maintaining communication and control through all phases of the journey, including the production of management reports and statistical and unit cost analysis Acting as consultant in customs matters Qualifications must include: Diploma of International Freight Forwarding or related degree qualification, or: Minimum of 2 years of considerable experience within the freight forwarding/transportation industry. Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Customer Service AdminMonday - Friday 8 AM - 5 PMPay rate - 19.00 to 21.00 per hour DOE.Casual work environment.Potential for temp to hire!Ultimate Staffing in Nashua, NH, has an immediate opportunity for an experienced manufacturing Customer Service Rep to join our client in the Amherst, NH area. Stable manufacturing company with a great work environment!Responsibilities:Phone coverage, call handling & greeting/directing visitors.Responding to customer inquiries such as updated order status, quotations, expediting customer requests or concerns. Processing new customer orders and change orders as requested.Working closely with other departments to address customer requirements.Invoicing / Data entryMaintaining finished goods inventory (includes updating inventory software)Requirements:Minimum of 2 years in a manufacturing related role.Must be efficient at typing/data entry.Possess knowledge of MS Office (Word, Excel), Open Office or Libre.Experience with QuickBooks is a plus!Possess excellent communication skills & etiquette (both oral & written).Strong attention to detail, accuracy, and quality.Able to work with minimum supervision.Able to multi-task.High School Diploma / GED required.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Title: Lead Analyst - Field Customer ServiceCompany: Rochester Gas & ElectricReports To: Supervisor - Field Customer ServiceLocation: NY - Rochester - West AveBusiness Area: Field Customer Service - RGE Team CThe base salary range for this position is $73,256 to $95,233 and depending on experience and location. Job SummaryThe Lead Analyst- Field Customer Service is responsible for scheduling Turn Off/On work, Collections work and AMI Smart Meter work for Central Rochester, Sodus, Canandaigua, Fillmore, and Geneseo Districts; Process Customer Credit Card Payments; Directly supports and assist with the development of collection strategies to minimize bad debts and arrears; Liaison on behalf of RGE&E and NYSEG Dispatch Services; Responds to escalated complaints/issues from appeals, PSC, Customer Complaints, Governmental Affairs and President's Office; Purchasing and Budget variance; Provides leadership as interim Supervisor in the absence of the department supervisors. If the successful candidate is not located in Rochester, occasional travel to Rochester will be required. Key Responsibilities • Strategically schedules the daily fieldwork to maximize our resources for efficiency in collections and completion of PSSC-mandated Gas and Electric Turn On/Shut Off work.• Provide Analytical support to NYSEG and RG&E Customer Service• Acts as the Liaison for Dispatch and our Vendor for coaching, training, and feedback to minimize discrepancies with field orders.• Conducts assessments throughout the day of the work that has been fielded to assist field employees with troubleshooting of jobs and to process credit card payments when necessary.• Key Lead in purchasing and creating Pos for the department as well as guiding the month budget variance report for changes and accuracy.• Conducts in depth investigations for customer account resolution to assist appeals, PSC Governmental affairs, Customer Complaints, claims and President's Office. • Creates/Corrects service notifications in CRMB to be fielded for job accuracy.• Supports emergency restoration by performing assigned storm role (may include travel to NYSEG territory)• Provide leadership support to the team as Interim Customer Service Supervisor in the absence of the department supervisors. • Prepares reports and analyzes data for Meter ops (FCS/Itron) and Field Customer Service (Collection data, TO/SO data, Gas Shut off report, missed appointment report, 24-hour reconnect report)Required Qualifications • Bachelor's degree preferred. Associate degree with a minimum of 3 years relevant experience or High School/GED with a minimum of 5 years relevant experience required.Preferred Qualifications• Working knowledge of Field Customer Service scheduling tool (Service Edge/Click)• Working knowledge of REPOS/Exceed on Demand Outage Management tool (Storm System) • Proficient in SAP (Customer Service & Purchasing)/CRMB• Strong informal Leadership skills and the ability to mentor team members• Proficient in verbal and written communication skills• Effective problem-solving and organizational skills• Strong analytical ability and work planning skills• Focus on the improvement of efficiencies• Able to multi-task• Strong customer service orientation• Knowledge of PCs and mainframe applications• Excellent collaboration and teamworkCompetencies • Growth & Continuous Improvement• Initiative & Change• Focused on Results• Customer Centric (internal and/or External)• Communication• Collaboration• Leadership (people managers/leaders)Disclaimer AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate based on an individual's sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This applies to employees who will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables.Mobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that countryAVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected] Posting End Date:

General informationJob TitleAirport Customer Service Supervisor (United) - ALBDateThursday, May 9, 2024StateNew YorkCityAlbanyBase Pay Rate:$ 19.76Full/Part TimeFull TimeShiftA.M. shiftRequirements and DescriptionDescription Essential Functions / Key Responsibilities 1. Supervises and coordinates daily activities of employees to ensure safe and effective operations. 2. Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws. 3. Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations. 4. Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner. 5. Communicates with manager concerning any problems or issues. 6. Schedules and conducts shift meetings. 7. Assists in the administration of payroll; complete shift paperwork and performs other administrative functions. 8. Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage reservations, and resolving complaints and problems, direct passengers. etc.) 9. Performs other related duties as assigned with the appropriate skill and experience capabilities expected for this position. Basic Qualifications pre-requisites: 1. Must be a local (in-state) resident. 2. Valid in-state drivers license 3. Ability to pass pre-employment drug test 4. Ability to pass up to a 10 year background check. 5. Must be at least 18 years of age. 6. Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 7. Must complete SIDA training to obtain airport identification security. Experience: 2+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities: 1. Excellent customer service skills. 2. Strong work Ethic. 3. Ability to work in a team oriented environment. 4. Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role. 5. Able to understand documents, learn and follow ticketing procedures, and other rules and regulations. Preferred Qualifications Education: High School diploma or GED Experience: 4+ years of relevant experience. Relevant supervisory experience. Knowledge, Skills & Abilities: 1. Able to communicate information and instructions verbally and/or via radio equipment. 2. Able to communicate effectively in a professional manner. 3. Strong leadership qualities and ability to create a passionate and efficient workforce. 4. Able to effectively resolve employee conflicts. 5. Ability to apply creative solutions that have a positive impact on results. Working Schedule: You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment. Work Environment: Must be able to be alert to moving vehicles or aircraft and use radio equipment. Enjoy the outdoors on a daily basis (sun, rain, sleet or snow) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. Physical Demands/Requirements: 1. Must be able to lift/carry/push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces 2. Must be able to walk. climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. 3. Must be able to work in cramped or high places. 4. Must be able to carry heavy items up and down jet way stars. Supervisory Responsibilities Supervise team of Customer Agents and Leads. Legal Unifi is an Equal Opportunity Employer."Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

OurMelville Store is seeking to add a Part-Time Customer Service Clerk to its team! Come join the best gourmet food store around! Uncle Giuseppe's is proud of its gourmet food selections and baked goods. If you love assisting people and have excellent customer service skills, come join our family! Summary Our Customer Service Clerks assist customers by answering customer questions at our service desk and provide helpful suggestions about our products and services. Responsibilities Open and maintain customer loyalty accounts by recording account informationResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionThe Customer Service clerk will maintain financial accounts by processing customer adjustmentsRecommend potential products or services to management by collecting customer information and assessing customer needsWill answer incoming calls and identify and assess customers' needsWill build sustainable relationships of trust through open and interactive communicationWill handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolutionFollow communication procedures, guidelines, and policies of our storeResolve customer complaints via phone, email, mail, or social mediaGreet customers warmly, assist customers with their accounts, orders, refunds, exchanges and questionsProcess payment transactionsOther duties and functions as assigned Requirements HS Diploma or equivalent; any college classes a plusProven customer support experienceMust have excellent customer service skills with a least one year of experience working in a retail customer service roleFamiliar with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of customersAbility to multitask, prioritize and manage time effectively We offer a comprehensive benefits package including medical, dental, vision, 401(K), 50% off lunch, 25% off in store shopping and more! Visit us online at www.uncleg.com