Software Analyst Salary in Nashville, TN

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst I in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst I position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst I will also have the opportunity to participate in company-sponsored training with the SAS Institute.HSAG offers:A comfortable work-life balance, including half-day Fridays and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package that includes medical, dental, vision, tuition reimbursement, and 401(k). DESCRIPTIONThe Analyst I position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst I position supports innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts within the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Exhibit the ability to learn about the primary types of healthcare data and methods for approaching data assessments.Exhibit the ability to learn efficient SAS programming skills.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, conduct analysis plans, and cross reference data.Attend and participates in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: $70,000 - $75,000 - Depending upon experienceJob Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. OTHER QUALIFICATIONSCoursework completed in statistics and other quantitative coursesKnowledge of statistical programming in at least one software language.Experience working with relational databases.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

Job DetailsSUMMARYHSAG is nationally recognized as an industry leader in the areas of healthcare data analysis, measure development, and survey research. We are in search of talented individuals who are interested in a career in analytics as an Analyst III in HSAG's Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. UNIQUE BENEFITSThe Analyst III position benefits from HSAG's desire to grow its staff into leaders of healthcare quality improvement in the nation. During the first year, new HSAG analysts are provided formal internal training in statistics, machine learning, clinical epidemiology, SAS, Tableau, healthcare data, and an assortment of healthcare-related topics. The Analyst III position also offers the opportunity to mentor and supervise junior-level staff.HSAG offers:A comfortable work-life balance and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package that includes medical, dental, vision, tuition reimbursement and 401(k). DESCRIPTIONThe Analyst III position is a key contributor to cutting-edge analytic work that spans the broad spectrum of healthcare data projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, the Analyst III position helps lead components of innovative analytic plans that are intended to provide healthcare decision and policy makers with the necessary information to transform healthcare. HSAG analysts in the Data Science & Advanced Analytics division assist in designing a wide array of analytic studies and participate in all phases of the research design process. Analysts may work with a wide array of data to facilitate data exploration, including (but not limited to) the following data types:surveycase reviewmedical and prescription drug claims and encounterseligibilitydemographicclinicalelectronic health recordregistryvital statisticsoperationalDetails regarding potential project assignments and key sources of data will be discussed with candidates during the interview process.ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIESServe as an integral part of HSAG Data Science & Advanced Analytics division.Lead small- to medium-sized analytic tasks or projects, while providing support to other analytic tasks or projects.Understand primary types of healthcare data and methods for approaching data assessments.Evaluate a wide array of data types.Conduct and interpret analyses, develop appropriate statistical models, manipulate complex databases, and track and evaluate patterns of care and outcomes.Perform data validation, develop and implement analytic plans, and cross reference data.Attend, participate, and assist in team training meetings.Present and communicate project results to nonanalytic staff members and customers. Represent HSAG in a professional manner at all times.Compensation: 85000 Based on ExpJob Requirements:EDUCATION AND/OR EXPERIENCEBachelor's degree in a quantitative discipline (e.g., math, statistics, economics, and epidemiology). Master's degree preferred. A minimum of four (4) years of work experience.At least three (3) years of healthcare experience.At least three (3) years of statistics and/or quantitative analysis experience.OTHER QUALIFICATIONSExpert in the use of SAS software for statistical programming. SAS certification preferred.Proficient in the use of SQL.Experience working with relational databases.Experience contributing to report writing and formal written deliverables, including serving as the lead writer/major contributor to a formal written deliverable.Some proposal experience in a supporting role.Some experience mentoring junior-level staff.Proficient in Microsoft Word and Excel.Excellent verbal and written communication skills.Ability to handle several projects simultaneously and work with multiple teams.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us.EOE M/F/Vet/DisabledGet job alerts by email.Sign up now!

DESCRIPTIONAt Amazon, we are working to be the earth's most customer-centric company. If you would like to help us build the place that help customers get their issues resolved in the fastest time possible, this is your chance to make history. We are looking for an exceptional analyst to join our Worldwide Capacity Planning team. Our team optimizes capacity across operations sites that help minimize customer wait time and variable costs. We build forecasting models and optimization tools that help predict capacity requirement for every 30 minutes and support new device launches, game launches, Prime Day, sporting events and many more events across Amazon universe. The ideal candidate will possess both an analytical background that enables them to manage global network planning, and a demonstrated ability to think broadly and strategically across various initiatives. They will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. The successful candidate will partner with Operations, outsourcing, program and tech leadership teams across multiple countries like US, LATAM, India, Philippines and South Africa.Key job responsibilities- Build capacity planning solutions that help optimize service levels and lower variable costs- Manage staffing (4-6 weeks) and scheduling for a headcount that runs to tens of thousands supporting multiple business and geographies.- Improve performance to plan by identifying, measuring and managing key metrics related to customer service- Understands end to end business with a wide array of knowledge and acts as a functional partner to drive right actions for the customers, customer service associates (CSAs) and cost- Understands technology and partners with customer service technology teams on new initiatives, including launch of industry-leading decision support tools and relentlessly advocates for adoption across team members- Mitigate capacity risks by managing dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track exceptions- Lead global process standardization initiatives- Utilizes analytical and statistical tools to interpret data and derive insights which helps create metrics to drive right actions- Understands trade offs between cost, CSA experience and Customer experience and uses business judgement to take the right decision which balances all of these priorities- Identifies constraints and challenges across demand/ supply and works with appropriate partner teams at a senior level to remove these constraintsWe are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Nashville, TN, USA | Seattle, WA, USABASIC QUALIFICATIONS- Degree in mathematics, statistics, computer science, engineering, economics or related field- 3+ years of direct experience in Capacity Planning or Labor Modeling- 3+ years of direct experience in quantitative research or analyses- 3+ years in program/project management- Experience working with SPSS or other statistical software packages- Experience translating roadmaps and key performance indicators as well as recommendations to senior leaders- Experience utilizing SQLPREFERRED QUALIFICATIONS- Advanced Excel and Access skills- Operations Research or Capacity Planning experience strongly preferred- Some programming experience is a plus to automate tools whenever appropriate- Basic/Working knowledge of Six Sigma tools and Lean techniques preferred- Knowledge of statistical and ML modelsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51,200/year in our lowest geographic market up to $123,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Our client is a large-scale healthcare provider. They have over four decades of experience providing pharmacy, clinical, and nonclinical care to patients both at home and throughout their community. They focus on quality, innovation, and improving their community as a whole. They are looking for a Revenue Cycle Integrity Analyst to join their growing team. In this role, you will serve as the process owner for payer plan maintenance, managing contracts across various lines of business. This includes collaborating with operational and IT teams to ensure accurate communication and education regarding payer contracts and rate changes. This Role Offers: Competitive base salary plus comprehensive benefits, including medical/dental/vision, 401(K), and more. Stable company with over seven decades of experience. Tight-knit culture focused on taking care of their employees. Ample opportunities for growth and career advancement. High employee tenure with low red tape culture. They hire professionals and trust their expertise, giving them room to make tangible impacts. Focus: Serve as the process owner for payer plan maintenance, managing contracts for various lines of business. Maintain an up-to-date repository of payer contracts, amendments, and renewals. Audit contracts prior to movement into the production contract management system. Translate payer contracts into a shared site for tracking and reference. Analyze and resolve specific billing edits/errors delaying claims processing. Ensure accurate payer setup and contractual allowance calculation in multiple billing systems. Collaborate with cross-functional teams to ensure correct interpretation and timely loading of contracts. Conduct in-depth analysis of payer contracts, identifying opportunities for system improvements. Assist with fee schedule negotiations and value-based care initiatives. Stay current on healthcare regulations and reimbursement policies. Generate comprehensive reports and conduct data analysis to track contract performance and financial outcomes. Present findings and recommendations to management for informed decision-making. Skill Set: Bachelor's degree in Accounting, Business, or related field preferred. 3+ years of experience in contract management, reimbursement methodology, or payer relations. Prior experience in contract negotiation and management plus knowledge of healthcare compliance and regulations. Strong knowledge of payer contracts, healthcare reimbursement methodologies, and regulations. Proficiency in healthcare revenue cycle software and data analytics tools. Exceptional communication, negotiation, and relationship-building skills paired with the ability to work independently and collaboratively in a team. Analytical mindset with problem-solving capabilities and detail-oriented with strong organizational skills. Must reside within the following locations: Arizona, Kentucky, Texas and Tennessee. About Blue Signal: Blue Signal is a leading executive search firm specializing in healthcare recruiting. Our healthcare recruiters have expertise in placing high-performing talent in healthcare IT, medical devices, biotechnology, pharmaceuticals, etc. Learn more at bit.ly/3G5DbWr

Description Communicate with clients, account managers, product owners, and analysts to understand business requirements Ability to translate business requirements into technical designs, guides, and implementations Understanding of basic SDLC and experience working under agile project management styles Ability to document technical designs and data exchange standards in a way that can be handed off to internal and external development teams Communicate with development teams to guide technical leaders towards a successful implementation Understanding of HTTP-based API design, Swagger/OpenAPI interface design, and SFTP-based file transfer designs Ability to work with DBAs to design database schemas that satisfy performance, application, and reporting needs Attend release CAB meetings to discuss any changes that may be released Attend client and product request intake meetings to discuss, understand, and estimate new projects and requirements Perform debugging, testing, code improvement and re-designing tasks Work with customer service and quality analysis teams to optimize products and ensure products stay up-to-date and continue to satisfy customer needs Provide customers with ongoing technical support Ability to contribute to ASP.NET Core services through code commits and code reviews Ability to research and improve service performance issues through debugging sessions, code commits, and database query fixes :15% hands on keyboard expectationRequirementsSkills Experience with .NET Framework, .NET Core, ASP.NET Web API, and ASP.NET Core tech stacks Experience with Azure services such as App Services, Azure Functions, Event Grids, Service Buses, and Blob Storages (or other cloud service equivalents) Experience with data persistence technologies such as SQL Server, Oracle, mysql, or redis High level understanding of data exchange protocols such as HTTP and SFTP Experience with git or other version control tools Experience with Entity Framework, Dapper, or other ORMsBenefitsSupportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insuranceAssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

100% RemoteMonarch is seeking an Implementation Analyst who will work within an energetic professional services team for our client, a market-leading Software as a Service (SaaS) company and will be responsible for designing and configuring the software platform for our client's customers in response to their specific business requirements. The role is a mix of client-facing consultative work and behind the scenes platform design, configuration, data analysis, and data manipulation.Monarch, a new division of Core10, provides implementation and customer success services for leading financial service CRM and SaaS platforms. The company streamlines the software adoption process for SaaS businesses to onboard customers faster, keep customers longer and generate more revenue. Outside of implementing software solutions, Monarch specializes in building custom connectors between SaaS and CRM products and serves as a key consulting partner to Salesforce. Monarch's Hereshore® alternative to offshoring keeps tech jobs in mid-sized North American communities.RequirementsWhat You'll Do:Analyze client legacy data sets to understand the impact of the data on system designDrive and manage new client implementations from start to finish. This includes providing guidance, assistance, and support to customers from the initial requirements gathering to technical platform configuration and trainingManages client and internal stakeholder relationships adeptly throughout the entire implementation processEarns trust by consistently delivering accurate, timely, and comprehensive responses to routine inquiries, both in written and verbal contextsWork closely with SaaS engagements teams to facilitate consistent customer experiences and go-livesWork with Microsoft Excel to map, collate, and normalize disparate data sets for import into the platformProvide consultative system design and industry best practice recommendations throughout an implementationHold both client customers and internal team members accountable to project timelines and budgetsWork with multiple customer implementations concurrentlyAnalyze and understand client data as an important factor that influences a client's system designLeverage and continually develop best practices for each data environment and client vertical to assist in future implementation efficienciesQualifications & Experience:Bachelor's degree from accredited college or universityOrganization, effective time management, and ability to multi-taskStrong analytical and creative problem-solving abilitiesComfort with Microsoft Excel, familiarity with basic Excel functionsAbility to adapt to rapidly evolving situationsStrong sense of personal responsibility and ownership over your workWillingness and love of learning new technology, new processes and procedures, and new business modelsBonus Points:Banking, Fintech, or Financial Services experienceAdvanced Excel skills (v-lookup, x-lookup, Pivot tables)Experience with CRM toolsExperience in project managementBenefitsWork From Home (100% remote!) Health Care Plan (Medical, Dental & Vision) for employee (a significant portion of employee only paid) and family (paid in part) Collaborative culture: virtual & optional in-person events, retreats & swag Training & Development Individual Training BudgetTechnical Book Club & other study groupsCertifications are encouraged with bonusesMentoring Program with bi-weekly 1:1sUp-to-date technologies, tools and methodologiesParental Leave (Maternity & Paternity) Flexible PTO plan Retirement Plan (401k)Core 10, Inc. does not discriminate in employment matters based on race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.At this time, we are not accepting applicants in the state of Colorado, New York or California.

Under the direct supervision of the Budget Director, the Senior Budget Analyst analyzes financial data and develops complex reports for forecasting and results analysis. Position may train others in budget related processes and procedures.Daily OperationsReview and analyze budget information prepared by departmental users and assist in the preparation of the annual operating budget.Conducts complex work assignments and problem resolution with stakeholders.Performs other related duties as assigned.Principal Responsibilities:Analyzes financial data and develops complex reports Review and analyze budget data, identifying gaps and finding data to answer key questions.Develop, validate and communicate financial metrics.Assist in financial studies regarding projected changes in revenue and expenditures.Conducts complex work assignments and problem resolutionConduct analysis of the financial performance and operations of peer Institutions to identify potential improvement opportunities.Performs complex work assignments and problem resolution to support business decisions using advanced analysis techniques and tools to support the preparation and management of the College's operating budgets and planning.Prepares financial and cost accounting reportsPerform other duties as assignedScope of Responsibilities:Knows the formal and informal departmental goals, standards, policies and procedures which may include some familiarity of other departments within the school / division. Understands and is sensitive to the interrelationship of both people and functions within the department.Decision Making:On a regular and continuous basis, exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.Authority:May assist in directing activities of staff or a function.Required Knowledge, Skills and Abilities:Excellent analytical and organizational skills in a multi-tasking environmentKnowledge and experience with business process / data modeling software, Workday, Adaptive Planning, mastery of Microsoft Excel (pivot tables, charting, etc.) and PowerPoint.Ability to independently complete projects on time and accurately with minimal supervisionAbility to work closely and effectively with senior College officials and colleagues.Required Education and ExperienceBachelor's degree in business, accounting, finance or economics; master's degree in business-related field preferred.Minimum of five (5) years finance / accounting experience required. Additional education may be substituted for some experience. Academic Healthcare experience a plus. Proficiency in the use of software applications, databases, spreadsheets, and word processing software required.

Classification: Contract-To-HireContract Length: 3-6 Months, highly likely to convert permanentLocation: Hybrid Onsite x2 days @ 2555 Park Plaza, Building 2, Nashville, TN 37203Job ID: #16417250CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America's top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.CereCore is seeking a Senior Contract Analyst to join our team in Nashville, TN. In this role you will be responsible for providing business, technical, and legal review and analysis of templated ITG contracts including, but not limited to, order forms, statements of work, non-disclosure agreements (NDA), and business associate agreements (BAA) in support of operations and strategic initiatives of the HCA enterprise. Ideal candidates have 7-8 years of professional experience working on a procurement, buyer, purchasing, contracts or negotiations type team and is comfortable with redlining and negotiating complex contracts with Information Technology vendors and partners including software and IT services providers. Responsibilities This role will be required to utilize the Contract Management System (CMS) to facilitate and execute the ITG contract process as well as perform ongoing CMS maintenance to ensure data integrity.This position requires contracting experience and continued development in the areas of contracting and negotiation with a focus on healthcare information technology subject matter including, but not limited to, professional services, various software licensing methods (on-premise and cloud offerings (Software as a Service, Platform as a Service, and Infrastructure as a Service)), diverse regulatory policies including HIPAA, consumer protection, and GDPR, and information security practices.This position requires keeping up with current technology trends and naming conventions in general and within health care. This position supports the HCA enterprise, including all ITG business units, and reports directly to the Contract Manager. This position works closely with Technology Law Group, Directors, Business Owners, Solution Leaders, Project Managers, Financial Analysts, Strategic Sourcing and occasionally works directly with area VPs and other Executive Management. This position also represents ITG in direct interactions with non-ITG stakeholders, including affiliates such as our group purchasing organization, other HCA enterprise business units and departments, outside counsel, and vendor representatives.This role requires the ability to recognize if / when data is being shared outside of the enterprise, the type of data, and how that data will be utilized.RequirementsBachelor's Degree7-8 years of professional experience working on a procurement, buyer, purchasing, contracts or negotiations type team.5+ years experience redlining and negotiating contracts with software and IT professional services vendorsThis position requires sound judgment, high ethical standards and a strong attention to detail.Must have the ability to work effectively and efficiently on multiple tasks in parallel, while meeting deadlines and maintaining high quality standards.Rudimentary knowledge and understanding of IT contracting methodologies is preferred.Must be comfortable with Microsoft Office products and able to learn and utilize new technology resources as required.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Cat Financial Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial. JOB SUMMARY: Under limited supervision, provide definition, business analysis, and implementation of significant multi-phased projects, to provide business solutions to the assigned area. Provide research and assistance in design of systems to support business processes. Provide business technical assistance and guidance related to the architectural design and planning of computer systems and resources for the assigned area. Develop and provide training as required. Some latitude for unreviewed decisions is within the scope of delegated authority. PRINCIPAL DUTIES AND RESPONSIBILITIES: A wide variety of responsibilities may exist within the various Business Process Analyst job roles. Responsibilities vary, but may include several of the following duties: Identifies and tracks input and processing errors within the staging and booking process used by Global Origination Teams. Troubleshoots issues with reports for specified changes and ensures the issues have been resolved. Performs analysis and reporting. Organizes and analyzes errors to identify their root causes and determine viable solutions (i.e. system improvements, triggering errors, mapping errors, human errors, training needs, etc.) Develops, implements and provides ongoing metrics to insure the defined business process is adhered to, and the business process remains appropriate and effective to achieve the business objective. Coordinates with business area management to define the scope, specifications, deliverables, and controls of Minor Enhancements Requests (MER's) for new and existing application development technologies and software capabilities. Ensures new technology capabilities are compatible with the current application software architecture and the current technical architecture and business systems applications are compatible with existing business applications of FPD. Analyzes and defines new processes and works with business area management to determine appropriate use of systems and system requirements to support the processes. Works with other IS staff to research available technologies to be used for current and future business applications and systems. Assists in designing and integrating new business technologies into new and existing environments. Works with IS staff to coordinate, to monitor and to report ticket status and ensures the delivery of quality solutions within agreed timeframes. Develops the specifications for business systems minor enhancements or modifications and communicates the business area user needs to the IS staff. Develops and maintains training materials, technical documentation, standards and procedures. Provides ongoing training and support of applications to end users and dealers. May perform Testing Coordinator activities to ensure coverage, test plans, documentation of the functionality and tests processes within a release. Participates in performing system testing of enhancements and ensures user acceptance testing is completed. Assists in analyzing and evaluating current business processes within the business area and their impact on the Financial Products Division (FPD). Assists with the coordination with business area staff, Information Services (IS) and other Corporate Support Departments to define the scope, deliverables and controls of the project for new and existing application development technology and software capabilities. May perform Website Content Owner and/or Access Coordinator responsibilities to ensure content of website is current and functional, grant access to users and provide support. Understands the Harassment policy of the company and for its application in all aspects of employment. JOB REQUIREMENTS: Demonstrated knowledge of and ability to apply math computation skills including basic addition, subtraction, multiplication, and division, as well as statistics and other mathematical concepts. Knowledge of procedures and operations of the Origination Staging and Booking Processes. Knowledge of business area systems, applications and processes, more specifically, how they inter-relate. Ability to train and advise employees on the processes and procedures of the business area. Ability to successfully lead process improvement or development teams. Ability to identify systems' deficiencies and recommend new technology to correct the deficiencies. Knowledge of computer systems operations sufficient to analyze systems for implementation applicability in the business area. Knowledge of documentation and flowcharting techniques. Ability to perform acceptance testing and ensure business technology supports the business objectives. Ability to make various types of presentations to all levels of the Caterpillar organization and dealers. Ability to advise employees on the use of computers and software packages. EDUCATION/EXPERIENCE: A 4-year college or university degree in any discipline and a minimum of 2 years exempt experience in information services, contract administration, credit, customer services, collections, marketing, finance, accounting, insurance and/or project planning is recommended. Previous exempt work experience must be progressively increasing in responsibility and accountability and demonstrate an ability to gain knowledge, skills, and responsibility such that a level of full competency can be reached. Equivalent experience may be substituted for education. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. Posting Dates: April 23, 2024 - May 3, 2024 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community .

Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters. About Cat Financial Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial. JOB SUMMARY: This position will be heavily focused on supporting Cat Financials' Documents, DocuSign application and integrated e-signature platforms. Preferred candidate must be a self-starter that is able to quickly manage and respond to issues while working on multiple projects and requests. Experience with Capitalstream, Documents and DocuSign application support/troubleshooting user issues is preferred. In addition, this role requires strong customer service skills and building productive relationships with user community. varied business groups both within and outside of the Cat Financial organization. Should possess the ability to collaborate with internal CAT Financial tech resources as well as collaboration with global line units. PRINCIPAL DUTIES AND RESPONSIBILITIES: A wide variety of responsibilities may exist within the various Business Analyst job roles. Responsibilities vary, but may include several of the following duties: Reviews various reports to identify trends and/or other areas of concern. Identifies and tracks input and processing errors within various systems used by assigned business area. Troubleshoots issues with reports for specified changes and ensures the issues have been resolved. Performs analysis and reporting. Organizes and analyzes errors to identify their root causes and determine viable solutions (i.e. system improvements, triggering errors, mapping errors, human errors, training needs, etc.) Develops, implements and provides ongoing metrics to insure the defined business process is adhered to, and the business process remains appropriate and effective to achieve the business objective. Coordinates with business area management to define the scope, specifications, deliverables, and controls of projects for new and existing application development technologies and software capabilities. Ensures new technology capabilities are compatible with the current application software architecture and the current technical architecture and business systems applications are compatible with existing business applications of FPD. Analyzes and defines new processes and works with business area management to determine appropriate use of systems and system requirements to support the processes. Works with other IS staff to research available technologies to be used for current and future business applications and systems. Assists in designing and integrating new business technologies into new and existing environments. May perform Project Management duties for new applications or functionality such as project plans, charters, business cases, requirements, weekly status meetings/reports and conduct necessary manager or stakeholder meetings. Works with IS staff to coordinate, to monitor and to report project status and ensures the delivery of quality solutions within agreed timeframes. Develops the specifications for business systems enhancements or modifications and communicates the business area user needs to the IS staff. Develops and maintains training materials, technical documentation, standards and procedures. Provides ongoing training and support of applications to end users and dealers. May perform Testing Coordinator activities to ensure coverage, test plans, documentation of the functionality and tests processes within a release. Participates in performing system testing of enhancements and ensures user acceptance testing is completed. Assists in analyzing and evaluating current business processes within the business area and their impact on the Financial Products Division (FPD). Assists with the coordination with business area staff, Information Services (IS) and other Corporate Support Departments to define the scope, deliverables and controls of the project for new and existing application development technology and software capabilities. Reviews best practice processes within the industry. Determines if current processes are best practice and if current systems are adequately utilizing and supporting the processes. Works with business areas to determine appropriate systems and system requirements to support the processes. May perform Website Content Owner and/or Access Coordinator responsibilities to ensure content of website is current and functional, grant access to users and provide support. Participate in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participate in the identification of problem areas and development of resolutions to address them. Understands the Harassment policy of the company and for its application in all aspects of employment. JOB REQUIREMENTS: Demonstrated knowledge of and ability to apply math computation skills including basic addition, subtraction, multiplication, and division, as well as statistics and other mathematical concepts. Knowledge of procedures and operations of the business area. Knowledge of business area systems, applications and processes, more specifically, how they inter-relate. Ability to train and advise employees on the processes and procedures of the business area. Ability to successfully lead process improvement or development teams. Ability to identify systems' deficiencies and recommend new technology to correct the deficiencies. Knowledge of computer systems operations sufficient to analyze systems for implementation applicability in the business area. Knowledge of documentation and flowcharting techniques. Ability to perform acceptance testing and ensure business technology supports the business objectives. Ability to make various types of presentations to all levels of the Caterpillar organization and dealers. Ability to advise employees on the use of computers and software packages. EDUCATION/EXPERIENCE: A 4-year college or university degree in any discipline and a minimum of 2 years exempt experience in information services, contract administration, credit, customer services, collections, marketing, finance, accounting, insurance and/or project planning is recommended. Previous exempt work experience must be progressively increasing in responsibility and accountability and demonstrate an ability to gain knowledge, skills, and responsibility such that a level of full competency can be reached. Equivalent experience may be substituted for education. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. Posting Dates: April 23, 2024 - May 3, 2024 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community .