Patient Access Representative Salary in Minneapolis, MN

Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a sales career that changes lives CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: The CoreValve Therapy Consultant achieves sales revenue targets and grows market share for a specified geography by promoting, selling and servicing Medtronic CoreValve and related products, post approval, while ensuring safe adoption and growth. The CoreValve Therapy Consultant practices good territory management with strong organization, administration and expense planning and control. The CoreValve Representative is a partner and resource to the CVG field organization and to Catheter Based Therapies (CBT) cross functional teams, including Medical Education, Marketing, Research, and Development. A DAY IN THE LIFE: POSITION RESPONSIBILITIES: Territory Management and Account Development Provide quality support to help sites achieve procedural success and for the safe growth of CoreValve Develop and post approval, execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities Serve as trusted technical expert for TAVR procedure and products. Provide technical support for TAVR implanting centers, including "scrubbing in" to assist with valve loading and providing technical case support consistent with the instructions for use. Educate sites on proper indications for TAVR procedures Probe to understand and confirm customers' needs, handle objections and gain commitment. Develop and implement strategies to counter competitor messaging Educate customers to ensure that products are understood and used effectively Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads, and pursue opportunities to promote the company's product portfolio Knowledge of CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs Technical and Clinical Support Provide quality technical support to help sites achieve procedural success. Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance Provide technical leadership for TAVR device procedures. Educate implanting teams on proper indications for TAVR procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise. Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions Knowledge of Clinical trial protocols, and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs Customer Service Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management. Assist with scheduling of cases and proper customer support Participate in physician training and case observations when necessary Participates in any other planned customer education meetings and society conventions Respond to customer requests and resolve complaints in a prompt and effective manner to include proper device complaint reporting Maintain high standards of personal presentation and promote a professional personal and company image Assist sites with identifying routine implant days and proper case scheduling Training, Education and Professional Development Develop and maintain comprehensive clinical and technical product knowledge Recognize and understand competitive products, features, strengths in relation to the company's products Participate in product and skills development programs, managing own self development Resource for R&D for CoreValve improvements and next generation needs Assists in training new hires to Medtronic CBT team Helps drive and maintain quality initiatives and global best practice initiatives Administrative Responsibilities Develop and maintain accurate account and territory records Responsible for CoreValve inventory at sites to include shipments, usage and return of product Responsible for forecasting implants at sites and obtaining billing PO's for each case Submits accurate and timely expense reports Report device complaints to proper departments within quality assurance within Medtronic Schedules travel arrangements to ensure multiple objectives are accomplished Supports heart teams with appropriate products, clinical literature and pre case planning strategy Maintain hospital eligibility/access with various vendor credentialing services Control expenses and adhere to company policies and procedures Communication Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc. Maintains a high level of communication with appropriate CVG sales and leadership within assigned geography Plan and implement effective sales/product presentations to customers Develop and maintain productive working relationships within the company to ensure maximum sales support and maintain a high level of customer service Contribute to the development of a strong team effort Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and Clinical or other appropriate company personnel Ensure a professional standard of written and verbal communication at all times MUST HAVE - BASIC QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME Bachelor's Degree 3+ years sales experience in a healthcare environment. OR 3+ years of B2B sales, OR 3+ years TDS experience or STEP Program graduate NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: Demonstrated success in previous sales role; indicating a high level of sales performance, influence and selling skills Exceptional business and clinical acumen with prior experience leading a sophisticated cardiac or endovascular procedure Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology Interventional cardiac or vascular experience (wires, balloons, catheters, stents) Endovascular - specifically Endovascular Aneurysm Repair (EVAR) and Thoracic Endovascular Aneurysm Repair (TEVAR) - or Cardiac surgery, Surgical Aortic Valve Replacement (SAVR) experience preferred Strong, proven medical device sales track record with documented growth and achievements Previous experience communicating product's market advantages to physicians and hospital administration Experience managing multiple accounts Successful experience launching a new device Market development experience Experience calling on C-Suite customers Prior experience teaching and educating medical personnel, peers and technical support personnel Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms). Computer proficiency and ability to perform CT reconstruction with CT programs Demonstrated success building strong relationships with key therapy users and employees across organizational level Ability to effectively organize and plan travel schedule with frequent last minute requests Ability to travel with overnight stay up to 50 - 75% of the time (geography variability) Previous peer and physician education experience Excellent influencing and consulting skills Excellent interpersonal and written communication skills Ability to make timely and sound decisions A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here . In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here .The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc. PHYSICAL JOB REQUIREMENTS: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers Able to lift 20 pounds Extended periods of time doing computer-based work Hearing, sight and speaking ability Ability to use computers and CT reconstruction programs Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy Wear lead apron for long periods of time (2-3hrs on average) Ability to operate a moving vehicle Ability to work in Cath Labs or ORs with radiation exposure Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application Environmental Exposures : Infectious disease; radiation; blood borne pathogens Must be able to wear all required personal protective equipment (PPE) ABOUT MEDTRONIC Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employeesThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

The person in this role may work remotely within the US or onsite at a US-based Medtronic facility.CAREERS THAT CHANGE LIVESThe Medtronic Digital Health organization is Medtronic's technology team focused on next generation Digital Health capabilities which deliver on the Medtronic mission and vision to deliver Insight Driven Care. This role will operate within the Digital Health Applications & Interoperability subgroup of the broader Digital Health team, focused on patient engagement, care coordination, AI, healthcare imaging, analytics & interoperability amongst other advanced technologies which enhance our product portfolio with new services, while improving clinical & patient experiences.We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have long-term sustainable impact.Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninITA DAY IN THE LIFE• Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.• Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.• Evaluates interface between hardware and software, operational requirements and characteristics of overall system.• Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.• Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.• May document testing and maintenance of system updates, modifications, and configurations.• May act as a liaison with key technology vendor technologists or other business functions.• Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users.• Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.• Gather and prioritize integration requirements.• Test the quality of a product and its ability to perform a task or solve a problems• Perform basic maintenance and performance optimization procedures in each of the primary operating systems.• Technology: Using computational thinking to define technological solutions to real life problems.• Design technology that allows for the optimal user experience and broad accessibility.• Ability to document detailed technical system specifications based on business system requirementsMUST HAVE (Minimum Qualifications)• High school diploma (or equivalent) and 12+ years of experience OR• Bachelor's degree and 10+ years of experience or advanced degree and 8+ years of experienceNICE TO HAVE (Preferred Qualifications)• Strongly Preferred: o Previous Medtronic experienceo Previous Healthcare or Medical Device experienceo Software development experience• AWS (Amazon Web Services)• AWS Serverless Architecture Design & Development (Lambda, S3, Cognito, API Gateway, Identity & Access Management)• DynamoDB, Postgres, AWS RDS• DevOps Tooling & Implementation (GitLab, Artifactory, Terraform, Antora)o Python Development• Application Monitoring & Logging• Experience working with Healthcare Data, including HL7v2, FHIR and DICOM• Amazon Health Imaging and/or HealthLake knowledge• Building software classified as Software as a Medical Device (SaMD)• Experience implementation enterprise grade cyber security & privacy by design into software products• Experience working in Digital Health software• Experience developing global applications• Strong understanding of SDLC - Waterfall & Agile methodologies• Software estimation• Experience leading software development teams onshore and offshoreABOUT MEDTRONICTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits at http://benefits.medtronic.com.The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.PHYSICAL JOB REQUIREMENTSThe physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).EEO STATEMENTIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Careers that Change Lives We are a learning culture. An inventive and collaborative group. We are dedicated to making sure that every patient gets the best product - when they need it. We have strong ties to our local communities. Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and access to healthcare.At Medtronic, we not only get the opportunity to manage indirect categories for the largest medical device company in the world, but we also get to experience the immense sense of purpose that comes from knowing that the money we save is reinvested into technology that helps alleviate pain, restore health, and extend lives of millions of patients across the world. The work we do supports the Medtronic Mission and it matters.As the Principal - IT Sourcing, you will be a key member of Medtronic's center-led Indirect Supply Management (ISM) team responsible for managing and influencing ~$500M in IT Software and Hardware spend. In this global role, you will partner with stakeholders across Functions, Regions, and Businesses to drive value. Reporting to the Global Indirect Supply Management Leader for IT Sourcing you will utilize your strong business acumen and prior sourcing experience to select the appropriate suppliers, negotiating complex contracts that will protect Medtronic's interests.The best candidate will possess an intrinsic drive to make a difference not only in the category of IT Sourcing but for Medtronic overall and the patients we serve. The opportunities are limitless, and we are seeking a candidate who seeks out new opportunities every day to learn and make a difference. The ideal candidate will be able to quickly build relationships, and work both independently and collaboratively with cross-functional stakeholders.Our team culture is one where everyone is expected to 'Lead from Every Seat.' Regardless of level or title, everyone is encouraged to be bold, curious, accountable, proactively tackle challenges, and bring forward solutions. If you are selected for this role, remote and hybrid options are available.Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It's no accident - we work hard to cultivate a workforce that reflects our patients and partners. We believe it's the only way to drive healthcare forward and remain a global leader in medical technology and solutions.We reward you in the ways that matter most to you. We offer a wide range of benefits and rewards programs to recognize the important role you play in our Mission to transform healthcare. To learn more, we invite you to visit Medtronic BenefitsMedtronic is intensely focused on creating a workplace environment which reflects our standing as the world's top medical device company. The ideal candidate will have a passion for the patients we serve and an unrelenting desire to improve our business.We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.To learn more about Inclusion & Diversity at Medtronic Click Here A Day in the Life As the Sr. Program Manager - IT Sourcing, you will: Create value across the entire portfolio of ~$500M of IT Software and Hardware spend Partner with key IT leadership to support their plans, priorities, and technology roadmaps Develop and implement sourcing strategies that result in a sustainable competitive advantage for Medtronic Lead supplier relationship management activities and strategic supplier programs with technology partners, in collaboration with IT Vendor Management Office Achieve year-on-year value improvement targets for all aspects of service, innovation, and cost Work independently to build strategic relationships with internal stakeholders and suppliers Lead RF(x) events to drive competitive pressure and ensure maximum value is realized Lead strategic contract negotiations for with a wide range of software companies, many at the enterprise level Engage and influence multiple stakeholders to adopt and implement strategies developed by the category team; Medtronic is a highly matrixed organization and having the ability to influence and leverage the matrix is a key requirement Interact and partner with IT, Legal, and other key stakeholder groups Recommend solutions to business problems and/or identify opportunities for improvement, and present ideas to leadership Advise internal stakeholders with a balanced view of contract risk and liabilities and advocate for their interests Gather market intelligence and industry trends; use market benchmarking to justify and rationalize deal terms to Medtronic cross-functional teams and leadership Recommend solutions to business problems and identify opportunities for improvement Educate and train stakeholders on key indirect supply management initiatives and policies Work alongside experienced and motivated colleagues who are collaborative, and creative. Must Have: Minimum Requirements Bachelors degree required Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience Nice to Have Complementary experience in Indirect Sourcing, Supply Management, Procurement, or IT Experience in Software Procurement with responsibility for enterprise level agreements Track record of progression managing a broad range of software agreement types and deal sizes Familiarity with cloud, telecom, networking, and hardware purchases Strong analytical skills and business acumen Developed and led category management and supplier relationship management (SRM) programs Ability to partner and influence senior leadership Demonstrated leadership, customer service, problem-solving, communication, negotiation, judgment, and organizational skills Excellent written and verbal communication with strong program management skills Experience influencing and leading internal teams and external suppliers to deliver results Aptitude to prioritize and juggle many high-visibility projects at the same time Ability to manage and influence stakeholders Experience working in a large global organization Fluent in reviewing and editing legal agreements About MedtronicTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.Physical Job RequirementsThe physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here .The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

Careers that Change Lives We are a learning culture. An inventive and collaborative group. We are dedicated to making sure that every patient gets the best product - when they need it. We have strong ties to our local communities. Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and access to healthcare.At Medtronic, we not only get the opportunity to manage indirect categories for the largest medical device company in the world, but we also get to experience the immense sense of purpose that comes from knowing that the money we save is reinvested into technology that helps alleviate pain, restore health, and extend lives of millions of patients across the world. The work we do supports the Medtronic Mission and it matters.As the Senior Strategic Sourcing Specialist - IT Sourcing, you will be a key member of Medtronic's center-led Indirect Supply Management (ISM) team responsible for managing and influencing ~$500M in IT Software and Hardware spend. In this global role, you will partner with stakeholders across Functions, Regions, and Businesses to drive value. Reporting to the Global Indirect Supply Management Leader for IT Sourcing you will utilize your strong business acumen and prior sourcing experience to select the appropriate suppliers, negotiating complex contracts that will protect Medtronic's interests.The best candidate will possess an intrinsic drive to make a difference not only in the category of IT Sourcing but for Medtronic overall and the patients we serve. The opportunities are limitless, and we are seeking a candidate who seeks out new opportunities every day to learn and make a difference. The ideal candidate will be able to quickly build relationships, and work both independently and collaboratively with cross-functional stakeholders.Our team culture is one where everyone is expected to 'Lead from Every Seat.' Regardless of level or title, everyone is encouraged to be bold, curious, accountable, proactively tackle challenges, and bring forward solutions. If you are selected for this role, remote and hybrid options are available. A Day in the Life As the Senior Strategic Sourcing Specialist - IT Sourcing, you will: Create value across the entire portfolio of ~$500M of IT Software and Hardware spend Work independently to build strategic relationships with internal stakeholders and suppliers Develop and implement sourcing strategies that result in a sustainable competitive advantage for Medtronic Lead supplier relationship management activities and strategic supplier programs with technology partners, in collaboration with IT Vendor Management Office Achieve year-on-year value improvement targets for all aspects of service, innovation, and cost Lead RF(x) events to drive competitive pressure and ensure maximum value is realized Lead strategic contract negotiations for large-scale engagements with sophisticated external partners Engage and influence multiple stakeholders to adopt and implement strategies developed by the category team; Medtronic is a highly matrixed organization and having the ability to influence and leverage the matrix is a key requirement Interact and partner with IT, Legal, and other key stakeholder groups Recommend solutions to business problems and/or identify opportunities for improvement, and present ideas to leadership Advise internal stakeholders with a balanced view of contract risk and liabilities and advocate for their interests Gather market intelligence and industry trends; use market benchmarking to justify and rationalize deal terms to Medtronic cross-functional teams and leadership Recommend solutions to business problems and identify opportunities for improvement Educate and train stakeholders on key indirect supply management initiatives and policies Work alongside experienced and motivated colleagues who are collaborative, creative and know how to have fun Must Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident on your resume. Bachelor's degree 4 years of relevant Sourcing experience, or advanced degree with a minimum of 2 years relevant Sourcing experience Nice to Have 2 years of experience in Software Procurement with progressive responsibility managing high complexity, larger software agreements Complementary experience in Indirect Sourcing, Supply Management, Procurement, or IT Track record of progression managing a broad range of software agreement types and deal sizes Familiarity with cloud, telecom, networking, and hardware purchases Strong analytical skills and business acumen Ability to partner and influence senior leadership Demonstrated leadership, customer service, problem-solving, communication, negotiation, judgment, and organizational skills Excellent written and verbal communication with strong program management skills Experience influencing and leading internal teams and external suppliers to deliver results Aptitude to prioritize and juggle many high-visibility projects at the same time Ability to manage and influence stakeholders Experience working in a large global organization Fluent in reviewing and editing legal agreements About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.Physical Job RequirementsThe physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).

Looking for meaningful work helping others in a call center environment? Kelly is hiring Customer Service Representatives for a premier healthcare employer in Coon Rapids, MN. Do good work and make a difference in your community!Customer Service Representative Overview:Pay: $20.88/hourMust be able to work an 8-hour schedule between 7:00am - 8:00pm, including weekends. You will have two consecutive days off per work week.Paid training for the first 8 weeks is from 8:00am- 4:30pm, Mon-Fri. After training, your regular schedule will be assigned and will include weekends.Temporary to permanent opportunities after approximately 3 months, with full benefits once hired permanent.Professional and fun work environment with sit/stand desks!Your customer service duties will include:Patient scheduling and phone support with an emphasis on customer service.Assist patients, clinical professionals and the general public in a high-volume call center environment.Ensure data entries are accurate and complete.Problem-solve while showing empathy.Communicate well in straight-forward situations.These customer service roles would be a great fit if you have:High School Diploma or GED preferred.Customer service skills; call center experience is a bonus. Exceptional communication skills.1+ years of face-to-face or phone-based customer service experience.Proficient computer and typing skills.What happens next:Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.Helping you discover what's next in your career is what we're all about, so let's get to work.As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.Get a complete career fit with Kelly®.You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About KellyWork changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Careers that Change LivesThe Pelvic Health Business is the market leader in advanced treatment of incontinence-related conditions with sacral neuromodulation and percutaneous tibial neuromodulation systems. The Associate Product Specialist will be responsible for downstream marketing activities within Pelvic Health. The role will support the marketing team with project management for product launches/marketing initiatives, creative content development, meeting planning and content coordination. Additionally, you will be tasked with planning and executing activities with a broad sales force and collaborate across a matrix to drive marketing/sales campaigns.If you are looking for a role with opportunity for growth, to gain experience in a highly dynamic and growing market, and to expand access to an under-served segment of health care - come join our team in Medtronic Pelvic Health!The hiring manager has a preference for candidates to be based in Minneapolis, MN. However, this role is open to remote for highly qualified candidates.A Day in the LifeResponsibilities may include the following and other duties may be assigned. Project management for a new product launch that includes working with software/platform to understand dependencies and critical paths; visually communicate timelines and progress to cross functional stakeholders. Supports the marketing team with creating presentations / Power Point slides; creating content for campaigns, marketing initiatives, field training; and driving cross-functional medical review process. Helps with meeting planning and content coordination for internal sales and marketing team meetings. Conducts competitive market analysis and market research of product consumer behavior and professional audience. Supports the development of marketing strategies and tactics to ensure effective product placement, customer targeting campaigns, field engagement and brand development opportunities. Provides advertising with core brand equity. 0-10% travel Must Have: Minimum Requirements Bachelors degree required 0 years of experience required Nice to Have Experience in working with project management tools/software Experience with content design/creation tools (example creating/editing videos) Knowledge in medical device Worked with or has experience interacting with cross-functional teams and can clearly articulate a message to all stakeholders Creative design mindset and proficient with PowerPoint / building presentations Broad theoretical job knowledge typically obtained through advanced education, 0-2 years of experience in project management, marketing, creative content development or sales About MedtronicTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future. Benefits A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here . MIP Eligible: This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here .The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc. Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. (ADA-United States of America)

At Mozarc Medical, our vision is to reimagine the future of holistic kidney health technology. Established in 2023 out of equal investments from DaVita, a leading provider of kidney care services, and Medtronic, one of the world’s largest medical device companies, Mozarc Medical offers an exciting and unique start-up experience backed by the support of two long-time industry and market leaders. Driven by our mission and values, we put our patients at the center of all we do. Our employees play a key role in developing technology solutions that enrich patients’ lives and create meaningful progress in the treatment of kidney disease. Find your purpose and passion at Mozarc Medical. Position Title: NAM Customer Care Manager (Hybrid in Minneapolis) A Day in the Life The NAM Customer Care Manager has a key role in supporting Mozarc’s commercial strategy across all of our business sectors. The person is responsible for providing the best customer experience to external and internal customers, while operating within company guidelines and ensuring that the needs of all customers are met in a timely, comprehensive manner. This position also plays an important role in supporting business initiatives by ensuring our ability to supply to customers timely information and feedback. The person leads the team that manages the transactional customer experience from order management (order entry, order status communication, and invoicing) to directing calls for Mozarc assistance in Service and Repair, Quality, or other areas of need. The individual will ensure a consistent high standard in meeting customers' and Commercial teams' needs. Responsibilities Represents company to external and internal customers, answers order-related questions, tracks shipments, interprets and clarifies customer orders, takes and enters orders into the ERP, and when necessary may connect customers to appropriate support or field staff. Answers the phone in the required language representing Mozarc  Manage EDI orders, correct any data as needed and ensure transactions flow seamlessly Process customer credits, returns, and follows Mozarc’s policies and guidelines for approvals Properly documents product complaints, service request and inquiries generated by customers or Sales team. Possesses basic understanding and knowledge of products supported and service lines. Direct complex technical issues to appropriate Mozarc personnel (Service Technicians, Field Service Representatives, or another proper person/department). Issues Return Material Authorization (RMA) to return reported serialized product for service and/or exchanges and performs follow up on open RMA. Process billing documents as necessary and resolve disputes when raised through credit and collections. Contribute to the update and maintenance or work instructions and procedures, as required Process parts replenishment order for Service Center and Field Technicians. Must-Have:   Requires a Bachelor's degree and minimum of 5 years relevant experience, or advanced degree with a minimum of 3 years prior relevant experience. Nice to have:  ERP system experience SAP Medical device or Pharma experience is preferred Thrive in a fast-paced work environment Able to prioritize in a constantly changing environment. Demonstrated ability to work effectively with cross-functional partners. Strong ability to think analytically while being efficient in executing tasks tactically. Strong organizational skills Thorough in follow-ups Ability to provide proactive solutions to customer issues Proficient in Microsoft Office applications (Excel, Access, Word). Ability to learn and retain product, process and policy information   Why Work with Us?  Working here is highly rewarding – we have the privilege of helping kidney patients experience greater freedom, improved outcomes and a renewed passion for life.  It’s essential our team members feel valued, supported and empowered too. That’s why we provide a comprehensive total rewards package and opportunities to grow, develop and give back to the communities where we live and work – helping you reach your potential and enjoy a career full of life-changing possibilities. Physical Job Requirements  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Is this the position you were waiting for?  Apply here!