Cabling Technician Salary in Massachusetts, USA

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. General Summary/Overview:Under the direction of the Manager or Supervisor Desktop Technicians, the Network Technician provides level 2 technical support to Partners HealthCare Information Systems (IS) departments, medical practices and Massachusetts General Hospital (MGH) end-user community in regards to Partners HealthCare managed devices. Managed devices include, but are not limited to, desktop workstations, laptops, tablets, monitors, network printers, local printers, label printers, wristband printers, prescription printers, document scanners, barcode scanners and other peripheral devices.Responsibilities include operational support for production systems, key business applications and desktop resources; the Partners eCare (PeC) environment, printer and workstation inventories and mappings; as well as, software installation, network connectivity testing, troubleshooting, hardware deployment, moves & changes and ticket documentation.Principal Duties and Responsibilities:• Provides break/fix technical support for networked and stand-alone Partners managed devices to comply with Service Level Agreement. Prioritizes issues by level of urgency.• Escalates unresolved issues to appropriate level 3 IS Support Services team.• Collaborates with other Partners IS support groups as appropriate for support, troubleshooting of hardware, software, cabling, and network infrastructure problems.• Provides setup and configuration of network devices using standard OS tools, Epic tools, and Partners developed tools. Complies with standard naming conventions and modifies existing equipment settings and environments in accordance with Partners standards.• Participates in the execution of large hardware deployment projects or departmental moves.• Performs scheduled preventative maintenance on desktop and laptop workstations including, reimaging build, data backup and restoration, cleaning physical hardware, replacement of broken or out of warranty hardware and cable management.• Backup and restore primary user data stored on the local hard drive of private devices using data migration software User State Migration Tool (USMT).• Documents work performed in the work log of Incident tickets and work order Tasks within ServiceNow service management software.• Uses the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.• Occasional after hours and weekend work for shift coverage or to perform tasks that cannot be done during business hours.• Assumes on-call responsibilities on a scheduled rotation.• Other duties as assigned.Qualifications • One year experience in a Customer Service focused environment, preferably in healthcare.• Minimum six months experience with hands-on installation, configuration, troubleshooting and repair of workstations, laptops and printers.• Ability to frequently lift and carry supplies and hardware weighing up to 25 pounds.• CompTIA, Microsoft or ITIL certifications are a plus.Skills/Abilities/Competencies Required:• Working knowledge of Windows 7 and Windows 10 Enterprise Operating System• Skilled knowledge of HP desktops, laptops, tablets, printers and peripheral hardware components• Functional knowledge of supported software: MS Office 2007, 2010 and 2013 Suite applications, Office365, Outlook, Internet Explorer, Endpoint Protection antivirus software, SCCM and Citrix XenApp for EPIC• Ability to perform full disk encryption using SafeBoot• Backup and restore user data using User State Migration Tool (USMT)• Understanding of Ethernet topologies• Ability to apply troubleshooting techniques and diagnostic methods• Must be detail oriented and able to prioritize work requirements in a dynamic multi-site environment• Excellent interpersonal communication and customer service skillsWorking Conditions:Individual will reside at the MGH main campus and respond frequently to off campus MGH and PHS sites to support administrative offices and medical practices across the greater Boston area.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Position: InfrastructureProject ManagerLocation: Boston, MA (Hybrid - 4 days onsite)Length: 4-6 months*W2 Candidates OnlyJob Description:Our client is looking for an Infrastructure Project Manager who will be responsible for complete execution of all infrastructure projects from initiation to closure. The Infrastructure Project Manager will define initial project scope and resources both internal and external, vendor resources, milestones, and deadlines in coordination with the functional areas, Information Services technical groups, as well as external vendors. The Infrastructure Project Manager will develop and initiate requests for proposals to vendors in a process-oriented and repeatable environment working closely with technical colleagues. The Infrastructure Project Manager will manage all submitted vendor RFPs and award vendor contracts to ensure successful and quality implementation of network projects based on specific standards and best practices and design specifications. Essential Duties and Responsibilities:Direct external vendors on execution of design specifications, implementation, and successful deployment of AV, cabling, and network technologies.Work with internal departments on renovations and new construction of network requirements including technology refresh and implementation of new technologies.Educate external vendors on standards, quality of service and best practices, and documentation standards.Create, maintain, and direct the tasks on the project plan for the implementation of infrastructure in and around buildings, classrooms, collaboration spaces, event spaces, and offices.Analyze project proposals to determine time frame, funding limitations, and appropriate process for accomplishing projects.Identify and schedule project deliverables, milestones, and required activities and tasks.Ensure the project is delivered on time and on budget.Present at Executive and Steering Committee meetings as needed. Read and understand documents for each assigned project including, but not limited to project scopes of work, bid drawings and specifications, contract, subcontractor scopes of work, and construction schedules.Obtain quotes from qualified subcontractors as necessary.Facilitate internal project kick-off meetings that include key participants.Point of contact for all internal and external project communication and documentation for the life of the project.Understand AV, network, and infrastructure footprint, functionality, and installation processes and techniques.Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline work plan.Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.Ensure project activities are completed on time.Implement project communication and training plan.Perform risk assessment and implement mitigation plans.Monitor project activities, ensuring the currency, quality, and integrity of the information, while providing consistency in content and "look and feel" across the enterprise.Follow the ITS Project Management Methodology.Ensure that project goals are accomplished and in line with business objectives.Assign duties, responsibilities, and scope of authority to project personnel.Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget.Provide weekly job progress reports to all internal and external stakeholders.Acquire daily site progress reports from lead technicians and respond to needs identified.Facilitate ordering of materials for projects.Coordinate equipment distribution and shipping to meet project timelines.Ensure clients receive appropriate training on all installed systems.Create and maintain all project related documentation in accordance with company guidelines.Establish standards and procedures for project reporting and documentation.Continuously benchmark project management performance to identify improvements and achieve higher capability maturity in PPM.Qualifications:Bachelor's degree in Computer Science or related field.Progressive hands-on work experience in network infrastructure, structured cable, with strong project management and troubleshooting.Minimum of 5 years technical project management experience.Demonstrated strong written and verbal communication skills.Excellent problem solving and decision-making skills.Familiarity with blueprints, construction documentation, and AutoCad and Bluebeam.Proven ability to document with excellent attention to detail.Demonstrated ability to manage resources against priority projects, develop and manage project and implementation plans, and identify and fill resource gaps with internal and external resources. Comprehensive knowledge of BCSI standards.Any combination of the following, construction or related field experience, extensive knowledge of cabling structures including fiber optic, copper, and coaxial, manufacturer certified by Ortronics, cable and or systems experience with, CATV, CCTV, LAN, VOIP, and audio video, McCormick estimating system or similar system experience, and ITIL and PMP certifications is a plus (though not required).Higher education experience is a plus.POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment.Make this your next career move as one of our many long-term contractors or employees!Work as our full-time employee with full benefits (Medical, Dental, Vision, Life, STD, LTD, PTO, etc.) - OR - work as a W2 hourly contractor at a higher pay rate if you don't need the benefit package.Come see why DPC has achieved:4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 'Employee's Choice - Best Places to Work' by Glassdoor.Voted 'Best Staffing Firm to Temp/Contract For' six times by Staffing Industry Analysts as well as a 'Best Company to Work For' by Forbes, Fortune and Inc. magazine.www.LoveYourJob.comJob #16672

Apply for tomorrow's opportunity today with VOLT! Now hiring for an IT Help Desk Technician in the City of Gardena! As an IT Help Desk Technicianyou will: Troubleshoot hardware/software issues as raised by end users and production staff on Windows computers and manufacturing computers. Setup, install & configure new PC hardware for end users and production. Review and address access & security permissions for all I.T. systems (MS AD, file server shares, Remote VPN, ERP, MS365) Assist with the setup and/or troubleshoot presentation equipment and software for meetings both onsite in conference rooms and online (MS Teams). Comply with Corporate IT Service Management and Service Desk policies, procedures, and directives Recommend process changes as needed for service improvements Create and maintain I.T. support documentation & procedures. Stay current with information technology systems and industry trends. Be available off-hours (seldom) for any urgent issues. Utilize and leverage additional (internal/external) resources for solutions including other members of our I.T. support team, vendor support and online research. Escalating to senior I.T. staff as needed. Review status reports and monitor the health of all computing and network devices notifying the IT staff of the need to address the identified issues potential liabilities. Prioritize workload as assigned by management as well as requests by end-users Work with external vendors & managed service providers to address found or reported problems with I.T. hardware, software and online services. Duties may be modified or assigned at any time to meet the needs of the business This is a Full Time Opportunity The ideal candidate will have: High school diploma or equivalent I.T. Technical Certifications (CompTIA A+, Network+, MS IT Support) a plus Experience installing, upgrading, and troubleshooting computer hardware and software preferable in a business environment. PC Operating Systems: Microsoft Windows 7, 8, 10 (Mac OS familiarity a plus) MS 365/MS Office including email (Exchange Online). Outlook, Word, Excel, PowerPoint, Skype for Business experience a plus. Experience supporting networked computer accessories such as printers and scanners Meeting Presentation systems - hardware and online (MS Teams) Remote troubleshooting (via MS Teams, MS RDP) Good oral and written communication skills. Hands on team player Excellent interpersonal & communication skills, written & verbal Detail oriented and highly organized Follow-up & follow through with tasks at all levels Ability to work in a fast-paced environment while multi-tasking and prioritizing workload Work independently, with minimal supervision OTHER QUALIFICATIONS Familiar with Windows Servers and Windows Server Active Directory Familiar with computer networking hardware and software (cabling, routers, switches, firewalls, Wi-Fi Access Points, VPN clients) Familiar with ERP software and concepts (specifically EPICOR) Schedule: Monday to Friday 8am-5pm Pay Rate:$30.00 - $35.00 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable lawsJob ID : 422427

Working with Network Infrastructure Engineers, the network field technician will perform server deployment and maintenance in our data centers. Deployment and maintenance consists of installing servers and switches in racks; un-racking servers and racking replacements; Ethernet, fiber and power cable wiring; replacing disk drives and memory; and diagnosing simple hardware issues.The Network Infrastructure organization is responsible for one of the world's largest distributed platforms that handles a significant portion of the world's Internet traffic. Our Network Infrastructure Engineers build and maintain our worldwide network. You will work closely with field technicians, ISPs, equipment vendors, and internal operations and engineering staff. You will start by helping to remotely diagnose hardware problems, facilitate server repairs, and manage our hardware assets.You will work closely with other internal teams in our Network Infrastructure group, translating requirements from network architects, network engineers and design engineers into specific deployment project plans, network designs and network packages. You will work with implementation managers, infrastructure delivery managers and network infrastructure engineers to ensure that these design plans and packages are implemented accurately and efficiently.Requirements:Experience in a data center environmentAbility to lift 50 -70 pounds and the ability to un-box and move equipment for several contiguous hours / days.Proficiency in both English and local language in country of assignmentMust have reliable transportation. The job requires movement between locations that may not have access to public transportation.Must have a laptop, cell phone, driver's license, and a basic set of hand tools.Daytime (8 am - 5 pm, M-F) availability is preferred for trainingNight and weekend work may also be required at some pointsResponsibilities include: Physical racking of equipment (rack prep, rack and stack, switches/routers, cameras) Run fiber, power and Ethernet cabling Replace disk drives and memory Diagnose simple hardware issues Box/unbox equipment including breakdown/trash Organize packages coming in/out of data center Location and processing of Overdue RMAs Conduct fiber work (scope, light meter, cleaning) Report damaged packages to Logistics