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Assistant Manager Salary in Hoboken, NJ

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The Fitness Manager role is to lead the program by promoting and selling fitness products and services, also to coach, train, and develop Personal Trainers to meet and exceed department/company objectives. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. BUSINESS LEADER Business management of the trainers including monthly evaluations, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary services. Conduct timely and relevant business management meetings to support trainer development. Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with District Fitness Manager (DFM)/General Manager (GM)/Assistant General Manager (AGM) for PT Sales driving and complementary clinics.Assist with day-to-day operations to help support business objectives and member/guest needs. OPERATIONAL MANAGEMENT Lead the operational and sales components of the New Hire Onboarding process. PT business and sales coaching. Utilize scheduling tool to capture trainer availability, book sessions, and manage the teams ability to deliver fitness services to meet member needs. Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business. Set goals in support of club special events and execute the proper follow up post event. Produce and host monthly PT department meetings. Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities. Support trainers through financial planning as it relates to the compensation plan. KPI MANAGEMENT Achieve monthly and annual department financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including Net Gain Goals, Cancellation Targets, Active Client Penetration, New Sales, and (My Club Intro MCI) appointment booking and conversion. Proactively address business trends in fitness assessment conversions, client attrition and client training frequency. Performance management of all trainers. Consistently audit, analyze, and manage payroll metrics, fitness revenue, and expenses and proactively modify accordingly to ensure compliance and profitability. CLIENT RELATIONSHIP MANAGEMENT Communication with potential leads and all clients. Client coverage and sharing across all fitness offerings. Management of all client pipelines, inclusive of new members. Clearly outline the pipeline responsibilities in partnership with the GM or AGM (where applicable), and with the oversight of PT senior leadership. Scheduling and execution of new member assessments (My Club Intro MCI), inclusive of In Body Assessments where offered. Responsible for hosting demo clinics during scheduled shifts to promote engagement, build relationships, drive member referrals, and increase SGT/PT/Team Training revenue. LEADER OF TEAM CULTURE Collaborate with all departments of the club to achieve interdepartmental synergy. Manage optimal staffing targets to meet the needs of the business, which includes the interview and hiring process. Performance manage and mentor trainers to build connections and maintain a high-quality team to uphold the brand standards and expectations of their role. Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff. Identify, collaborate, and align on key talent to advance trainer careers. POSITION REQUIREMENTS & EXPERIENCE 1-2 years prior sales experience; fitness sales preferred. 1-3 years of supervisory experience; 3+ preferred. 2-3 years of personal training experience; corporate gym setting preferred. Demonstrate the ability to drive financial performance. Exhibits sales skills with a specific focus on attracting new clients and retention. Strong business acumen. Ability to create a positive team culture with adherence to brand standards. Possess collaborative social skills and strong desire to interact with members, clients, and staff. Ability to manage high volume of inbound communication and react in a timely manner. Ability to create team accountability through structured timelines, action plans, and required documentation. Strong technical skills. Ability to hire, train and direct staff who match the brand. Strong active listening skills. Excellent written and oral communication skills. Enthusiastic and passionate about the fitness industry. Child & Adult AED/CPR certified. Certified Personal Trainer certification (CPT). Physical demands include ability to lift up to 45 pounds with or without reasonable accommodations, walk through all areas of clubs, climbing stairs (where applicable), repetitive squatting, bending and lifting, restacking of weights, moving of equipment as necessary, standing for long periods of time, and ability to demonstrate other exercise movements as part of a personal fitness workout. The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, New York Sports Club has specific scheduling guidelines for this position. Fitness Managers are required to work the last day of each month. Vacation time is not authorized in the month of January. Management schedules are subject to standard prescribed scheduling guidelines which may consist of opening, closing, weekday, and weekend shifts to ensure proper management for the club and our members and guests. The Fitness Manager can service a maximum of five (5) personal training sessions per week outside of their prescribed management schedule. (Additional Compensation)
Assistant General Manager
Broadway Gym Holdings LLC, Hoboken
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. We work with passion and integrity, and we always treat others with appreciation and respect. ROLES AND RESPONSIBILITIES The Assistant General Manager (AGM) is a non-exempt position. The AGM, in partnership and support of the General Manager (GM), ensures the efficient and effective operation of their club with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The AGM does not have direct reports. The GM will be responsible for the performance management of all club positions. The AGM will assist in the development of the club employees. The AGM will support in managing all elements of the clubs profit and loss statements and ensure consistent execution of the management daily workflow. Below is a list of responsibilities that identify success in the role as an Assistant General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Support team development through coaching in the moment opportunities to provide helpful guidance and feedback in order to drive profitability through sales and key performance indicators. Assist in the assessment of employee performance and provide ongoing and constructive feedback in a timely manner, focusing on internal development. Ability to have courageous conversations while handling the discipline of employees as needed and in accordance with company policy. Develop and establish rapport with fellow employees utilizing a situational leadership mentality. SALES ANALYSIS AND RESULTS Support the GM in achieving club revenue plans, including EBITDA, net member gain, and net electronic funds transfer (EFT), through reviewing operational reports and records, and monitoring club profitability. Work with GM to review and analyze club sales on a daily/weekly/monthly basis. Use data to project sales, determine profitability, and set revenue/retention goals. In partnership with the GM, assess new business opportunities utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with GM to strategize and implement innovations that improve sales, productivity, and profit. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence in conjunction with the GM, by utilizing the resources provided by NYSC (i.e., NYSC-U ClubConnect, etc.). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Set direct and clear SMART goals for self and team. Support the GM with sourcing, interviewing, and qualifying applicants in a timely manner leveraging UKG Ready and internal/external resources available. LEADERSHIP Continuously model and promote the NYSC mission and values with pride and integrity. Promote the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Lead by example, always approaching your work with our core values and the mentality of a service-based leader. Be a hands-on manager by spending time on the floor interacting in a positive and engaging fashion with employees, members, and guests. Exhibit the ability to inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. CLUB OPERATIONS Confirm that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily to ensure all customer-facing issues are dealt with in a timely basis. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes in absence of the GM. Inspect clubs to ensure that adequate security exists and that physical facilities comply with safety and environmental codes and ordinances. Partner with GM to resolve any incidents as needed. Support the GM to increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Drive membership sales to exceed last years results and achieve targets. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Foster outreach activities to enhance community involvement. Ensure a consistently clean club and a friendly/inviting customer experience. Perform all basic system transactions pertaining to member enrollment/retention/cancellations. Organize and supervise the work and schedules of the club team in absence of GM. Ensure a 24/7/365 clean and presentable club and a friendly/inviting customer experience. CUSTOMER SERVICE Support the development of a customer service culture and mindset to achieve an exceptional customer experience. Promote, maintain, and protect the customer experience by empowering employees to create an excellent customer service experience. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). PRODUCT KNOWLEDGE Maintain knowledge of market, competition, best practices, and trends in sales techniques and strategies. Maintain an active lifestyle and passion for fitness. Educate club team on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work with the GM to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. REQUIRED SKILLS AND ABILITIES Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills, with an emphasis in English. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. EDUCATION AND EXPERIENCE 2-3 years of management/supervisory experience in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments. Successful track record of working in a team-oriented environment. Ability to handle challenging member issues with patience, tact, and the utmost professionalism. Child & Adult AED/CPR certified. Prior experience with a CRM, LMS, UKG Ready, and Microsoft Office is a plus. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in January. Ability to work days, nights, holidays, and weekends according to the needs of the business. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.
Front Desk Weekend Lead
Broadway Gym Holdings LLC, Hoboken
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The Front Desk Weekend Lead (Part-Time) position provides a welcoming and safe environment for members and guests during our opening/closing weekend hours through a high level of customer service. This position is a 2 day per week/16 hours a week position working a combination of shifts between Friday, Saturday, and Sunday. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Weekend Lead will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Weekend Lead, additional duties may be assigned. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by developing Service & Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles.Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention.Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary.Navigate basic questions about membership, services, and billing inquiries. PERFORMANCE MANAGEMENT Hold yourself and the SSR team accountable to high standards of operational excellence.Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development.Willingness to have courageous conversations with team members as needed in accordance with company policy.Exhibit the ability to lead and inspire cooperation and influence behavior. EMPLOYEE RECRUITMENT AND DEVELOPMENT Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success.Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. CLUB OPERATIONS Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily.Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options.Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience.Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members.Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional).Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader.Be available to SSRs to address questions and concerns in partnership with the GM/AGM.Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations.Always report to work on time and in proper uniform to best represent the brand. COMMUNICATION Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media).Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership.Contact prospective members and member referrals via call drives to help them begin their fitness journey with us. PRODUCT KNOWLEDGE Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business.Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club.Resolve customer complaints by providing customer service-focused solutions to members in a timely manner.Partner with management team to identify and remove barriers to drive results. POSITION REQUIREMENTS & EXPERIENCE 2-3 years of face-to-face customer service experience.At least 1 year of supervisory experience in a fitness, hospitality, or retail environment.Child & Adult AED/CPR certified.Ability to learn and maximize our POS/timekeeping/membership systems.Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments.Successful track record of working in a team-oriented environment.Ability to handle challenging member issues with patience, tact, and the utmost professionalism.A sense of urgency regarding customer service and sales results.Demonstrated communication and interpersonal skills.Highly organized with detail-orientation and proven follow-up skills.Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency.Prolonged periods of standing at the Welcome Desk and working on a computer.Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. This part-time position adheres to a weekly opening/closing schedule working Friday, Saturday, and Sunday shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing shifts to ensure a proper facility walkthrough.
Industry Manager, Home & Hardlines (Director, Adve...
Walmart, Hoboken
What you'll do atPosition Summary...What you'll do...At Walmart, we enable the connection between supplier brands and retail shoppers at unprecedented scale. As primary stewards of our brand promise, "Save Money. Live Better," we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us. This is a unique opportunity to join a small, high-visibility team within the largest company in the world. We believe all digital advertising can be targeted and accountable - and we have Walmart's sales data to prove it. Walmart Connect wins when suppliers invest in digital media to drive growth; Walmart and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to Walmart's overall growth strategy. Walmart Connect is dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand advertisers, and agencies. Our full funnel ad solutions leverage Walmart's in-store and online data, extensive reach, and provide measurable results for our clientele. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with Walmart consumers, and convert Walmart consumers to shoppers. Walmart Connect is seeking an experienced Industry Manager to lead a team of sales professionals within Walmart's Home and Hardlines businesses which includes the Home, Home/Kitchen Appliances, Home Décor, Home Improvement, Automotive, Sporting Goods and Office Supplies categories. The ideal candidate will be a strategic and creative thinker with the ability to work cross-functionally to develop scalable solutions for their clients and their team. They would have managed/scaled businesses in these verticals and have the capability to manage and motivate a high-performing team. Ideal candidates will have consistent management experience as well as extensive experience selling cross-network online marketing solutions such as search, display, video, CTV, and integrated sponsorship. Additionally, the candidate will have experience working within a matrix organization as well as experience in leading, coaching and influencing people. Candidates must have strong consultative sales skills with C-suite leaders, a collaborative and innovative spirit and be extremely comfortable dealing with ambiguity. Responsibilities:Be responsible for driving the future strategic direction of the business Play a critical role in building, inspiring, training and managing a talented, motivated, highly consultative sales and services team Strong ability to forecast and efficiently allocate resources to drive profitable business results Understand our client's businesses and develop appropriate solutions to meet their needs Execute projects involving quantitative analysis, industry research and strategy development Work collaboratively with cross functional teams to drive revenue growth with new and existing customers, be a point of escalation for any potential issues Consult with Product Marketing to help shape product development in support of client needs in the region Be seen as an industry leader in NYC, Chicago and/or San Francisco Evangelize Walmart Connect with agencies, clients and at targeted events, conferences and media opportunities and champion Facebook product releases internally and externally Deliver the highest level of customer service and present Walmart Connect's solutions in a compelling, positive and professional way Minimum Qualifications:12+ years hands on experience of building and capability to manage high performing teamsExperience driving revenue growth with emerging opportunities and established partnerships Strong understanding of the advertising technology and data/performance measurement trends Demonstrated track record in leading a team to surpass its targets and significantly grow the scale of the business partnerships Ability to move fast, be bold, and thrive in a dynamic, quickly-changing environment Ability to effectively influence and communicate cross-functionally with a strong focus on collaboration Skilled storyteller with experience communicating the benefit of marketing opportunities to brands Exceptional communication and presentation skills with an emphasis on translating insights, product information, and data into client value Ability to perform well in highly dynamic, rapidly changing environment Proven ability to forge relationships with top marketing decision makers at brands and agencies Demonstrable success as a leader of change, achieving operational excellence by introducing new performance measures, processes and systems Provide strong leadership with the ability to build, train, coach and develop a high performing team including providing coaching and mentoring to other team leads At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎ For information about PTO, see https://one.walmart.com/notices.‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎ For information about benefits and eligibility, see One.Walmart.‎ The annual salary range for this position is $122,000.00-$292,500.00‎ Additional compensation includes annual or quarterly performance bonuses.‎ Additional compensation for certain positions may also include:‎ - Regional Pay Zone (RPZ) (based on location)‎ - Stock‎ ‎ Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Marketing, Business, Advertising, Consumer Psychology, or related field and 7 years' experience advertising sales, advertising, sales, or related field OR 10 years' experience advertising sales, advertising, sales, or related field.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Brand advertising (for example, TV or video, sponsorship), media sales, customer acquisition and growth, search, mobile and online sales, Managing high performing teams, Shopper marketing sales, eCommerce sales, retail advertising salesMasters: Advertising, Masters: Business, Masters: Marketing, Masters: PsychologyPrimary Location...221 RIVER ST, HOBOKEN, NJ 07030, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Lead Client Services Project Manager, Actimize
NICE Systems, Inc., Hoboken
So, what's the role all about?NICE Actimize is currently seeking a technical, hands-on, customer-focused Project Manager to join our dynamic Professional Services team. This person will be responsible for organizing, mentoring and leading project teams to deploy our business solutions within the financial services sector.How will you make an impact? Overall responsibility throughout the project lifecycle including requirements definition, business analysis, design, implementation, testing and deployment Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints Build and manage client relationships Mentor staff with a hands-on approach and foster a learning and growth environment Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues Have you got what it takes? Minimum of 5 years, hands-on, technology experience - A MUST Minimum of 2 years project management consulting experience for a software vendor Proven experience managing several major projects involving diverse operations and technology groups Strong problem solving skills Proven ability to negotiate and influence business decisions and directions Excellent organizational skills BA degree Ability to travel 25% of the time You will have an advantage if you also have: Financial securities industry experience including Risk Management, Compliance. AML NICE Actimize experience - A PLUS What's in it for you?Learn more about the Benefits at NICE (Link which we will land up on benefits sectionJoin an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.About NICE Actimize: NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers' and investors' assets by identifying financial crime, preventing fraud, and providing regulatory compliance.Requisition ID: 2025Reporting into: Manager, Project ManagerRole Type: Individual Contributor
Strategic Product Director - Risk Analytics & Modeling
Moody's, Hoboken
Experience Level: Experienced HireCategories:Product DevelopmentLocation(s):7575 Gateway Blvd., Suite 300, Newark, California, 94560, USSuite 325, Bellevue, Washington, 98004, USWaterfront Corporate Center Building II, 121 River Street, 12th Floor, Hoboken, New Jersey, 07030, USMoody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversityAssistant Director, Application Product ManagementHybrid Workplace - 2 days per week at offices located in Bellevue, Newark, or Hoboken Overview Moody's Risk Management Solutions (RMS) is the world's leading provider of mathematical models and information related to the financial impact of natural and man-made catastrophes. We are the pioneers in the development and application of combined statistical and numerical modelling methods for the quantification of catastrophic risk, and our models are the most detailed and comprehensive catastrophe models produced anywhere in the world. Our clients include several hundred insurance and reinsurance companies as well as brokers, banks, asset managers, hedge funds, regional and local governments, and multilateral agencies. The Moody's RMS Product Management team is responsible for driving new and existing products, managing them from initial concept to successful delivery and market adoption. These products help insurers better understand catastrophic events and create a more resilient and sustainable risk strategy. The Role The Assistant Director of Application Product Management plays a pivotal role in overseeing the development, enhancement, and maintenance of software applications within the organization. This position requires a blend of technical expertise, strategic vision, and leadership skills to effectively manage the product lifecycle and drive innovation within the application portfolio. Working closely with cross-functional teams, the Assistant Director ensures that products align with business objectives, meet customer needs, and maintain high standards of quality and usability. In this role you will manage Moody's RMS' core products along with work on the Intelligence Risk Platform driving persona workflows across the platform applications. These core products assist catastrophe managers, actuaries, underwriters, and claims departments and provide a common analytical platform to meet their needs. Whether the objective is to understand portfolio dynamics, set underwriting strategies, determine loss costs, or respond to catastrophe claims. These products provide our customers the actionable analytical insight to make informed decisions. The candidate should have a good depth of understanding for the Cat Modeler persona for commercial lines, mid-market, SME and surplus and excess business. An understanding of PaaS and SaaS methodologies for building enterprise applications is preferrable. You will meet with all levels from executives to users, prospects, partners, and industry analysts to communicate Moody's RMS's vision of the market, product roadmap, and competitive differentiation. You will function as a subject matter expert on the core products applications and its target market. You will understand the competitive landscape from strategy to functional capabilities and represent Moody's RMS as a domain and product expert. Not only will you drive new products and product capabilities, but you will manage them from initial concept to successful delivery and market adoption. You will be part of a broader team of senior product managers within the product management team that contribute to the broader Moody's RMS' strategy for risk analytics application vision. ResponsibilitiesProduct Strategy: Collaborate with senior management to define the strategic direction for application products, including identifying market opportunities, defining product roadmaps, and prioritizing feature development.Product Development: Lead the planning, execution, and delivery of product features and enhancements, working closely with engineering, design, and QA teams to ensure timely and successful releases.Stakeholder Engagement: Build strong relationships with internal stakeholders, including business units, marketing, sales, and customer support, to gather requirements, solicit feedback, and communicate product updates.Market Research: Stay abreast of industry trends, competitive landscape, and emerging technologies to inform product decisions and identify areas for innovation and differentiation.Product Metrics and Analysis: Define key performance indicators (KPIs) and metrics to measure product success, track performance against targets, and identify areas for improvement.Team Leadership: Provide guidance, mentorship, and support to a team of product managers, fostering a culture of collaboration, innovation, and continuous improvement.Risk Management: Identify potential risks and challenges in product development and implementation, and proactively mitigate them to ensure project success.Product Evangelism: Act as a champion for application products both internally and externally, advocating for their value proposition and promoting adoption among customers and end-users.Continuous Improvement: Drive process improvements and best practices within the product management function, optimizing workflows and enhancing efficiency and effectiveness. Experience/Skills RequiredBachelor's degree in Computer Science, Engineering, Business Administration, or related field; Master's degree preferred.5+ years of experience in product management, with a focus on software applications.3+ years' experience in global insurance and reinsurance industry or cat modellingProven track record of successfully managing complex software products from concept to launch, preferably in a B2B or enterprise environment.Strong understanding of software development methodologies, Agile practices, and project management principles.Strong leadership skills with the ability to inspire and motivate cross-functional teams.Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders.Analytical mindset with a data-driven approach to decision-making and problem-solving.Strategic thinker with a passion for innovation and driving business results, with the ability to translate business requirements into actionable product plans.Experience managing cross-functional teams and driving results in a fast-paced environment.Experience of AI and/or Machine Learning a plus. For US-based roles only: the anticipated hiring base salary range for this position is $124,000.00 to $179,800.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role may be eligible for a completion bonus. Moody's also offers insurance and a discounted employee stock purchase plan for limited duration employees.Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNetPlease note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.Moody's Corporation is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locationsPlease contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.PDN-9bf2e0e5-ccde-404f-a4ea-ca92b509531e