Customer Development Manager - Field Service On PremiseFort Myers, FL, USA • Sarasota, FL, USA • St. Petersburg, FL, USA Req #30709Wednesday, April 3, 2024Who We Are: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR. Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance. What We Offer: Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes: Total Wellness Programs including health, dental and vision plans 401K program with healthy company match Supplemental Life Insurance Three weeks of vacation pay, and 11 company paid holidays* Tuition reimbursement Employee Assistance Programs (EAP) Competitive compensation Coke Florida is searching for a Customer Development Manager "CDM" to work the Sarasota, Ft Myers and St Pete areas. What You Will Do: The Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover Roles and Responsibilities: Focus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers Meet with customer in accordance with detailed matrix timelines Negotiate contracts for new business and renegotiate contracts for existing customers Create both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc. Communicate with customer decision makers such as Business Owners Track and recap all customer calls in pre-established format Collaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends Sell-in and implement local, regional and national marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends Assist in the creation of the look of success for customers and measure marketplace execution Build customer and selling capabilities within field organization For this role, you will need: At least 3 years of work experience in the consumer goods industry Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling with retailer Additional Qualifications that will make you successful in this role: Bachelor's degree preferred Change agent who thrives in a fast pace, ever changing environment Direct Store Delivery (DSD) and/or beverage category experience preferred Strong communication skills (Listening, Speaking, Writing, Inquiring) Attention to detail Strong collaboration skills Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.Other details Job Family Commercial Leadership Job Function Customer Management Pay Type Hourly Apply NowinitStaticMap(true); Coke Florida is searching for a Customer Development Manager "CDM" to work the Sarasota, Ft Myers and St Pete areas. What You Will Do: The Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover Roles and Responsibilities: Focus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers Meet with customer in accordance with detailed matrix timelines Negotiate contracts for new business and renegotiate contracts for existing customers Create both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc. Communicate with customer decision makers such as Business Owners Track and recap all customer calls in pre-established format Collaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends Sell-in and implement local, regional and national marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends Assist in the creation of the look of success for customers and measure marketplace execution Build customer and selling capabilities within field organization For this role, you will need: At least 3 years of work experience in the consumer goods industry Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling with retailer Additional Qualifications that will make you successful in this role: Bachelor's degree preferred Change agent who thrives in a fast pace, ever changing environment Direct Store Delivery (DSD) and/or beverage category experience preferred Strong communication skills (Listening, Speaking, Writing, Inquiring) Attention to detail Strong collaboration skills Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused Fort Myers, FL, USA Sarasota, FL, USA St. Petersburg, FL, USA