Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables 2.8% of the world's GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company's global asset portfolio to provide our customers solutions that address today's warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide.Job Title:Property Manager (Real Estate & Customer Experience Manager)Company:PrologisReal Estate & Customer Experience Manager - Broward/Palm BeachA day in the lifeAs a Real Estate and Customer Experience Manager, you would be part of a Customer Experience Team (CET) that strives to provide best-in-class service to customers in our 10 million square feet of industrial buildings in the South Florida Market. Our customer base is diverse and we're looking for someone who enjoys working with the biggest names in e-commerce logistics and warehouse operations. With an emphasis on customer service and quality buildings, we have the best of both worlds - a local office of 30 staff members, with the support and sophistication of a large international company.Key responsibilities include:Customer management by ensuring clear communication of terms, conditions, and customer responsibilities. Manage move-in and move-out processes, conducting inspections, and coordinating any necessary repairs or maintenance.Ability to identify additional revenue opportunities by demonstrating an expert understanding of Prologis value-added products and services and aligning them to customer needs (Prologis Essentials, etc.).Must be able to own and maintain strong, long-term relationships with portfolio of customersMust be able to use technical tools (ex: Salesforce) to gather data/metrics and develop customer insightsProficient in lease analysis and lease administration skills.Highly developed negotiation and management skills to ensure safe/well maintained properties through competitively bid service agreements.Strong financial reporting background to ensure budget and financial goals are met for the portfolio.Building blocks for successRequired:5+ years of industrial/commercial real estate experience recommended.Possess a valid driver's license with ability to travel to multiple properties within a given portfolio.Must have a current Real Estate sales license in the State of Florida or be able to obtain a license within six months of commencing employment. Please note that the company will cover relevant, associated costs and will consider the reasonable time spent acquiring the license as part of work hoursDedication to delivering exceptional customer service through proactive and responsive service.Able to adapt to change and willingness to take on new company initiatives with the most positive attitude.Strong interpersonal skills and an ability to develop strong relationships with customers.Experience with property transitions, portfolio acquisitions or company mergers.Ability to multi-task; prioritize and work with minimal supervision while managing competing deadlines.Ability to process data and complete recurring variance reports. Excellent interpersonal and communication skills, with the ability to build and maintain professional relationships with internal and external customers, vendors, and team members, including verbal and written communication.Strong organizational and time management skills, with the capacity to prioritize tasks and meet deadlines.As business dictates, able to work extended/flexible hours (e.g., nights/weekends/on-call).Preferred:Experience with budgeting cycles and CAM reconciliation processes using analytical skills preferredHiring Salary Range of $82,000-$115,000. Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.#LI-HBPeople FirstEach of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time. All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.Employment Type:Full timeLocation:Fort Lauderdale, FloridaAdditional Locations:

Retail Manager, Operations

American Freight, Fort Lauderdale

Great home furnishings—and great careers—start at American Freight. Founded in 1994, today we have more than 370 direct-to-consumer, warehouse-style stores. As one of the fastest-growing US retailers specializing in furniture, mattresses, and appliances, now is the perfect time to join our team of more than 3,500 employees. We foster an inclusive culture and work hard to retain top talent. Our focus on promoting from within has led to hundreds of internal advancements into management and leadership positions. In the past three years we’ve opened nearly 200 American Freight stores, with more to come in the days ahead. Our story is still unfolding, come grow with us! Job Summary: The Operations Manager (OM) is responsible for managing the store warehouse, delivery organization, inventory processes, and other operational aspects of the store. He/she is also responsible for supporting the Store Director in the achievement of driving planned sales, margin, expense reduction, shrink reduction, and profit goals. In the absence of the Store Director, the OM will assume the Store Director’s duties. Responsibilities & Duties: Driving Sales & Operational Execution: Role models behaviors for all members of their assigned District Team. Owns and promotes our Code of Conduct, established standards, and responsible for developing and maintaining American Freight cultural values across all team members. Manages the warehouse team to ensure proper staffing, achievement of labor plan, execution of backroom standards, support for sales staff and efficiency of the warehouse operations. Manages the delivery team to ensure program operates per company process, proper staffing, compliance with all delivery regulations, certification of all vehicles and drivers, efficiency and optimization of delivery services, proper use of customer routing and notification software, achievement of labor plan, and other delivery metrics. Responsible for execution of all daily store operational activities and ensures all Activity Planner tasks are completed and signed-off by the due date. Full accountability for minimizing shrink & damage expense by maintaining strong operational processes and asset protection controls in the facility. Maintains inventory accuracy by ensuring that accurate cycle counts are performed, scan receiving, and fulfillment processes are completed, manages online order fulfillment process; reconciles store unavailable bins and reviews and acts on other inventory reports as warranted. Oversees the shipping and receiving process to include all Purchase Orders, Transfer Orders, Reverse Flow process, and other product movement is handled correctly within the facility. Trains and coaches team to minimize product damages and employee accidents; assesses damaged inventory to determine salability; ensures all confirmed damage is properly marked-out of inventory. Assists in leading the store to ensure achievement of business goals in revenue, expense reduction, customer satisfaction, inventory shrinkage, and profit. Assists in managing the overall customer experience, including online customer reviews; primary owner of the delivery, and customer pickup, experiences. Responsible for the process of staging Delivery/Customer Pickup merchandise, and for the systemic fulfillment of all delivered orders. Acts as the Manager on Duty. Managerial: Takes ownership for implementation of corporate programs and initiatives on merchandising, cost management, productivity, cost recovery, and associate morale. Hires, trains, and coaches, a diverse, high-performing warehouse and delivery team Acts as a role model within the unit for abiding by and holding others accountable for the Code of Conduct and overall business practices Manages training for all delivery and warehouse personnel. Manages all in-store Human Resources processes including staffing, training, and reporting performance/behavioral issues; assists in action plans to improve performance in a timely manner. Partners with Corporate HR as needed. Manages warehouse and delivery labor expense to store financial plan. Manages building safety and security per company processes; primary store owner of facilities issues. Partners with Corporate Facilities Team and Corporate Asset Management as needed. Administrative: Creates scheduling policies that keep the warehouse team staffed and delivery routes covered; assists with sales floor scheduling in the absence of the Store Director. Ensures store presentation standards are maintained to company expectations. Manages compliance for all warehouse and delivery personnel; ensures that all delivery drivers are fully compliant with all Department of Transportation (DOT) requirements. Provides a safe working environment for both associates and customers by adhering to company shrink and safety standards. Ensures that the store operates in full compliance with applicable laws, regulations,and company ethic policies. Completes paperwork, within established guidelines, related to entering trucks and confirming pickup/delivery dates. Performs other duties as assigned. Is proactive in assuming responsibility for needs of the store/store team. Qualifications: Educational: High School Diploma or Equivalent required, bachelor’s degree preferred. Experience: Previous experience as a Warehouse Lead or Sales Lead; experience with retail sales, receiving, inventory management, shrink prevention, last-mile delivery, and model store standards, is preferred. Ability to work a flexible schedule, 45 hours a week minimum, exclusive of meals and breaks, including evenings and most weekends. Must be able to lift at least 50 lbs. Excellent customer service and communication skills. Desire and ability to move forward within the organization. Preferred Skills: Strong leadership, coaching, and associate development skills. Action oriented, with strong skills in execution. Computer literacy, with Excel/Word/Handheld Unit experience preferred. Strong drive for results. Ability to manage multiple priorities simultaneously. Knowledge of retail business and store operations. Experience with Physical Inventory Processes preferred. COMPENSATION: As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $43,000 to $45,000 per year. American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. Store Operations