Test Technician Salary in Flagstaff, AZ

Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment. WHO WE ARE: Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day. WHAT WE OFFER: Competitive Pay Vacation & Sick Leave Medical/Dental/Vision 401(k) Tool Discounts/Tool Insurance Technical Training & Professional Development Classes And More JOB DETAILS: Shift 1st/Day Shift Location In-Field Schedule Work schedule to be provided by leader. Salary Range $25.80 - 45.44 Per Hour JOB SUMMARY: Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. ESSENTIAL FUNCTIONS: Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. *Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 60 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information. Empire Southwest is an EEO/Affirmative Action Employer Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment

Parts Front Counter Person- Flagstaff, AZ Flagstaff, AZ, USA Req #4595 Thursday, May 9, 2024 Who We Are:Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets, and companies. This coupled with our Leasing and Rental business and our financial services business make VVG the leading Truck dealership. What's in it for You:VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work culture! What You'll Do:The Parts Department Front Counter Person performs a variety of customer service, in-store marketing, promoting, advertising, and stocking duties related to the sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealership parts department. The Front Counter Person is responsible for counter parts sales and providing excellent customer service. Job Duties:Sells products for the repair of trucks according to customers' needs.Sells services for the repair of trucks to meet customer needs.Maintains customer goodwill by greeting and acknowledging all customers.Answers customer inquiriesFulfills customer requests.Sells additional parts and services by recognizing opportunities to up-sell.Follows prescribed cash, credit, and check processing procedures of the dealership.Pulls parts for customers.Receives returns from customers.Assists in keeping parts department clean and orderly.Records all sales and/or customer transactions.Assists Parts Manager with merchandise displays.Maintains the retail sale floor and displays to meet or exceed the dealership's standards and customer satisfaction.Performs routine housekeeping tasks that maintain and enhance the cleanliness of products and the retail sales area.Uses dealership equipment and resources safely and proficiently.Greet customers immediately in a courteous manner.Assists in resolving customer complaints and concerns and ensures the problem is corrected to the customer and dealership's satisfaction.Treats customers fairly and honestly and demonstrates company's commitment to superior customer service and ethical business practices.Performs cashiering functions after hours.Answers telephone calls after hours Job Qualifications and Requirements:High school diploma or the equivalentOEM Dealer experienceDemonstrated knowledge of truck engines, transmissions, and rear axlesKnowledge of after-market vendorsExcellent customer service skillsStrong communication skillsKnowledge of supplies, equipment, and mechanical partsProficient in relevant computer applicationsRequired language proficiency to effectively communicate with customers.Experience in customer service environment preferred.Data Entry and strong typing skills preferred.Ability to effectively listen.Ability to interpret customer needs.Self-motivated Physical Requirements: Must be able to lift to 50 pounds at times. Must be able to pass post offer drug test, background check and physical. Compensation: $18-$25/hour depending on experience + Commission Benefits Velocity Vehicle Group Offers:Fantastic Culture401k + MatchHealth, Dental & Vision Insurance + HSA & FSAEmployer paid Life InsurancePaid Vacation DaysSick LeaveCompany perks such as employee discounts, company events and training programs Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Other details Job Family USA Admin & Support Staff Job Function Administration Pay Type Hourly Min Hiring Rate $18.00 Max Hiring Rate $25.00